Criminal Justice Liaison and Diversion Service Information Leaflet Shining a light on the future
Introduction The Criminal Justice Liaison and Diversion Service offers advice and support for people with a mental illness or learning difficulty who are involved in the criminal justice system. What does the Criminal Justice Liaison and Diversion Service do? You will be seen by a Mental Health Practitioner. The service liaises with other professionals who are involved with you and can provide an assessment of your mental health or learning disability needs whilst in custody. We also provide advice to Criminal Justice System staff. Staff can also arrange for you to access mental health or learning disability services and can provide you with information about other services. Sharing Information Your information will be kept confidential as far as possible. However, information will be shared with other professional services if risks to yourself or others, including children, are identified. Your GP may be informed of your meeting with the team. Referrals You can make a referral to the team by calling 0191 223 2911 giving your name and contact details and a member of the team will contact you. What if I have a comment, suggestion, compliment or complaint about the service? If you want to make a comment, suggestion, compliment or complaint you can: talk to the people directly involved in your care ask a member of staff for a feedback form, or complete on the Trust website www.ntw.nhs.uk (click on the Contact Us tab) telephone the Complaints Department Tel: 0191 245 6672 Further information For information about our Trust Services, or general information on conditions and treatments and organisations offering support, please see our website www.ntw.nhs.uk 2
Care Plan/Intervention The following has been advised: Name of Service User (please print). Signed.. (Service User) Name of Member of Staff (please print) Signed... (Member of Staff) Date.. Contact details Criminal Justice Liaison Team St Nicholas Hospital Jubilee Road Gosforth Newcastle upon Tyne NE3 3XT Tel: 0191 223 2911 Fax: 0191 223 2881 3
Useful Contacts Newcastle Citizens Advice 0844 245 1288 Crisis Home Treatment Team 0191 219 4690 Drug and Alcohol Plummer Court 0191 206 1100 Turning Point 0191 221 8010 Emergency Duty Team (Social Workers) Mon-Fri 9am to 5pm 0191 223 2507 Out of hours 0191 278 7878 Psychological Wellbeing Service 0300 555 1115 Mental Health Matters Helpline 0845 601 2457 6pm to 6am 7 days a week National Domestic Violence Helpline 0808 200 0247 Patient Advice and Liaison Service 0800 032 02 02 (North of Tyne) North Tyneside Acorns (support for children and their 0191 257 2731 carers affected by domestic violence) Citizens Advice 0844 499 1198 Crisis Team Carers Line 0191 219 4690 0191 219 4647 Drug and Alcohol Project Answer 0191 240 8122 Mental Health Matters Helpline 0845 601 2458 6pm to 6am 7 days a week Night Stop Accommodation 0191 253 6161 Patient Advice and Liaison Service 0800 032 02 02 (North of Tyne) Tyneside Mind 0191 477 4545 4
Bedlington Citizens Advice 0844 499 1198 Crisis Team Crisis Team 24 hour self referral line 01670 844 640 0800 389 1406 or 01670 396 647 Drug and Alcohol Northumberland Recovery Partnership 01670 396 310 Patient Advice and Liaison Service 0800 032 02 02 (North of Tyne) Sunderland Citizens Advice, Washington 0191 416 6848 Crisis Team 0303 123 1145 Drug and Alcohol Turning Point 0191 563 6672 Counted 4 0191 564 5700 Northern Engagement into Recovery from Addiction Foundation (NERAF) 0191 565 6688 Mental Health Matters Helpline 0800 013 0626 Mon to Fri 5pm to 9am, 24 hours weekends and bank holidays Patient Advice and Liaison Service 0800 328 4397 (South of Tyne) Sunderland MIND 0191 565 7218 Sunderland Psychological Wellbeing 0191 566 5454 Service Sunderland Treatment Team, Wellfield 0191 502 5430 Clinic Welfare Rights 0191 520 5551 Women in Need 0800 066 5555 5
South Shields Citizens Advice 0191 455 7958 Community Treatment Team 0191 424 6070 Crisis Home Treatment Team 0303 123 1145 Drug and Alcohol Turning Point 0191 497 4600 North East Council on Addictions (NECA) 0191 456 9999 Matrix 0800 328 1898 Emergency Duty Team (out of hours 0191 456 2093 5.00pm to 8.00am) Impact Family Services (support for 0191 456 7577 families affected by domestic violence) Mental Health Matters Helpline 0800 013 0626 Mon to Fri 5pm to 9am, 24 hours weekends and bank holidays Patient Advice and Liaison Service 0800 328 4397 (South of Tyne) Relate 0191 232 9109 Gateshead Citizens Advice 0191 478 5100 Crisis Team 0303 123 1145 Drug and Alcohol Turning Point 0191 443 7025 North East Council on Addictions (NECA) 0191 414 6646 Gateshead Substance Misuse Service 0191 443 8141 Emergency Duty Team (out of Hours 0191 456 2093 5pm 8am) Gateshead Community Treatment 0191 441 6720 Team (NHS) Gateshead Psychological Wellbeing 0191 283 4567 Service Impact Family services (support for 0191 567 8282 families affected by domestic violence) Mental Health Matters Helpline 0800 085 1718 Mon to Fri 5pm to 9am, 24 hours weekends and bank holidays Patient Advice and Liaison Service 0800 328 4397 (South of Tyne) Relate 0191 232 9109 Turning Point Community Integration 0191 490 4495 Team (Social Care) Tyneside Mind 0191 477 4545 6
Further information about the content or production of this leaflet can be obtained from the Patient Information Centre. This information can be made available in a range of formats on request (eg Braille, audio, large print, BSL, easy read or other languages). Please contact the Patient Information Centre Tel: 0191 223 2545 Published by the Patient Information Centre 2014 Copyright, Northumberland, Tyne and Wear NHS Foundation Trust Ref, PIC/704/0313 March 2014 V1 www.ntw.nhs.uk/pic Tel: 0191 223 2545 7 Review date 2017