Programme. www.malekigroup.com. Outsourcing for Financial Services: Risks and Rewards



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Programme Co-operation Partner: Main Media Partner: www.malekigroup.com Outsourcing for Financial Services: Risks and Rewards 14 November 2006 Congress Center Messe Frankfurt Sponsored by: Co-operation Partner Fair:

Introduction Dear Ladies and Gentlemen, Financial Services firms in Germany and beyond continue to seek new ways to meet competitive challenge and changing customer behaviour. In an increasingly international market-place, maintaining advantage and growing market-share is tough. While outsourcing is nothing new: have European financial services firms exploited it s full potential yet? Can it reduce more costs, drive more revenue and increase profit? And what risks need to be managed? In a changing global market-place, what new opportunities exist to use BPO to improve business performance? These questions and more will be discussed and debated at this unique forum for senior executives from the financial services industry. Discussion leaders include senior analysts from The Economist Group, who bring international and strategic business insight. Leading industry figures will also share their experiences of using outsourcing as an integral part of their business strategy. By bringing together senior executives from financial services firms, we hope to share important insights into the complexities facing this sector and the role that outsourcing, and offshoring play it promises to be a lively discussion. Debate the issues that matter most for your industry: How can outsourcing improve business performance? The globalisation of the financial services sector, and streamlining operations to stay competitive. Will companies have to offshore or should they be rethinking the outsourcing strategy closer to home? In a business environment where years of cost-cutting have stripped operations back to the bone, what are the opportunities for value-creation from BPO? Lessons learned: what have European FS firms learned so far from BPO, and where do they go from here? Angela Lonergan Director, European Conferences Economist Conferences Dr. Nader Maleki Chairman, Maleki Group

9:00 a.m. 10:00 a.m. Registration Registrierung Opening Eröffnung David Shirreff Business and Finance Correspondent, The Economist Keynote Vortrag Prof. Dr. Wolfgang Fritzemeyer LL.M.»Rechtliche und vertragliche Rahmenbedingungen des Outsourcing«Rechtsanwalt und Partner, Baker & McKenzie LLP, München; President, European Outsourcing Association Germany (e.v.)»mitigating Quality Risks in Outsourcing«Vanaja Arvind Executive Director, Thinksoft Global Services, Bangalore, India Panel I Podiumsdiskussion I»Outsourcing Strategien auf dem Prüfstand«Tuesday Dienstag, 14 November 12:30 p.m. 2:00 p.m. Hans-Dieter Brenner Thomas R. Köhler Dr. Ljiljana Mitic Christian Müller Dr. Thomas Noth Dr. Carsten Stockmann Moderation David Shirreff Lunchbreak Mittagspause Keynote Vortrag Mait Sooaru Panel II Podiumsdiskussion II Dr. Ralf Bertram Holger Maier Moritz Hans-Werner Rach Thomas Sasse Thomas Szymczak Moderation Bernhard Schüller Stellvertretender Vorsitzender des Vorstandes, Helaba Landesbank Hessen-Thürigen Girozentrale, Frankfurt a.m. Outsourcing Experte, Autor des Buches»Communications Resourcing«Director Financial Services Industry, Hewlett Packard GmbH Germany, Düsseldorf Senior Director Strategic Sales on Demand Global, Oracle Corporation, Frankfurt/Dreieich Vorsitzender der Geschäftsführung, Finanz IT GmbH, Hannover Mitglied des Vorstandes, MLP Bank AG, Wiesloch Business and Finance Correspondent, The Economist»Information Logistics A Targeted Business Process Outsourcing Strategy«Managing Director, Itella Estland, Tallinn»Wettbewerbsvorteile durch Business Process Outsourcing«Geschäftsführer, IBM Business Transformation Services GmbH, IBM Deutschland GmbH, Stuttgart Product Manager WMS, WM Datenservice, Frankfurt a.m. Generalbevollmächtigter, Deutsche WertpapierService Bank AG, Frankfurt a.m. Vice President BPO Financial Services, T-Systems Enterprise Services, Bonn Abteilungsdirektor, WGZ BANK, Düsseldorf Mitglied der Geschäftsleitung, International Bankers Forum GmbH, Frankfurt a.m. Visit the European Banking and Insurance Fair in the Hall 5.1. Besuchen Sie Stände der European Banking and Insurance Fair in der Halle 5.1. IBM Deutschland GmbH 5.1B41 Itella GmbH 5.1B52 Thinksoft Global Services 5.1A84 T-Systems Enterprise Services 5.1B70 > 4:00 p.m. 6:00 p.m. 10:00 p.m. End of the Conference Ende der Konferenz Get-Together & Party Naturkundemuseum Senckenberg End of 2 nd EURO FINANCE WEEK Day Ende des 2. EURO FINANCE WEEK Tages The organisation office reserves the right to change the programme as may be necessary. Programme updates are available on the congress website: www.eurofinanceweek.com

Business Solutions for Banks and Insurances IT-Topics during the EURO FINANCE WEEK 2006 13 November - SEPA - IT-Portfoliomanagement - Retail Channels/CRM 14 November - SEPA - Basel II - Outsourcing - Optimizing Processes in Banks and Insurances - Solvency II 15 November - Anti-Money Laundering - Target II - EDS Agility Alliance Conference - MiFID 16 November - MiFID - IT-Security www.malekigroup.com Among the speakers are: Frank Annuscheit CIO, Commerzbank AG, Dr. Hans Georg Fabritius Member of the Executive Board, Deutsche Bundesbank, Stefan Hischer Managing Director BT Germany, München Vanaja Arvind Executive Director, Thinksoft Global Services, Bangalore, India Bernd M. Fieseler Executive Member of the Board, Deutscher Sparkassen- und Giroverband e.v., Berlin Rainer Knorpp Market Manager und Solution Consultantant, Business Unit Service Management & Security Solutions Danet GmbH, Weiterstadt Dirk Berensmann Mitglied des Vorstandes, Deutsche Postbank AG, Thomas Gith Managing Partner Banking Germany, Accenture, Kronberg/ Prof. Dr. Jürgen Moormann HfB Business School of Finance & Management, Hans-Dieter Brenner Stellv. Vorsitzender des Vorstandes, Helaba - Landesbank Hessen- Thüringen Girozentrale, Richard Godfrey Managing Director, XEROX BPO, Europe, Uxbridge, UK Chris Pickles Manager Industry Relations, BT Radianz, London Franz-Theo Brockhoff Deputy Chairman of the Board of Managing Directors, Sparkassen Informatik GmbH & Co. KG, Dr. Bernd Heinrichs Director Business Development & Marketing Deutschland, Cisco Deutschland GmbH, Düsseldorf Mait Sooaru Managing Director, Itella Estland, Tallinn Prof. Dr. Hans Ulrich Buhl Leiter Kernkompetenzzentrum IT & Finanzdienstleistungen, Universität Augsburg, Augsburg Hans Ulrich Holdenried Vorsitzender der Geschäftsführung, Hewlett Packard GmbH Deutschland, Böblingen Harry Stehrenberger Vice President, Oracle Financial Industry, EMEA, Genf Reinhard Clemens EDS Regional President EMEA Central Region, Rüsselsheim Hermann-Josef Lamberti Chief Operating Officer and Member of Group Executive Committee, Deutsche Bank AG, Dr. Friedrich Wöbking CIO, Mitglied des Vorstandes, Dresdner Bank AG,

Senckenberganlage Naturkundemuseum Senckenberg Bockenheimer Landstr. Alte Oper Bockenheimer Anlage Hochstraße Taunusanlage Gallusanlage ❶ U4 Friedrich-Ebert-Anlage Mainzer Landstraße Taunusstraße Neue Mainzer Str. European Central Bank Willy-Brandt- Platz Congress Center/ Fair Hall 5.1 Main Station Baseler Straße Gutleutstraße Untermainkai MAIN Schaumainkai Dürerst General Information ❶ Outsourcing for Financial Services: Risks and Rewards 14 November 2006 Congress Language German/English (simultaneous translation will be provided) Congress Location Congress Center Messe Frankfurt Ludwig-Erhard-Anlage 1 60327 i U4 Festhalle/Messe 16 Ludwig-Erhard Anlage YP Congress Center/ Maritim Hotel (at your expense) Tickets 1-day ticket: 2-day ticket: 3-day ticket: 4-day ticket: Suggested Accommodation Further information under www.eurofinanceweek.com > services > hotels Programme 600 Euro [+ 16 % VAT] 1,000 Euro [+ 16 % VAT] 1,500 Euro [+ 16 % VAT] 2,000 Euro [+ 16 % VAT] Valid for admission to all symposiums on the respective number of conference days between 13 16 November, and for admission to the Exhibition in Hall 5.1 on 14 16 November. Not valid on Friday, 17 November. Permanent tickets are transferable. This does not apply for sponsors tickets. The organisation office reserves the right to change the programme as may be necessary. Programme updates are available on the congress website: www.eurofinanceweek.com EURO FINANCE WEEK 13 17 November 2006 Conferences and Events: Monday, 13 November Finanzstandort Deutschland Erfolgsstrategien für Genossenschaftsbanken in Europa Zukunftsstrategien für Sparkassen und Landesbanken Strategische Herausforderungen im Privatkundengeschäft SEPA Summit* Zukunftsstrategien der Versicherungswirtschaft im heutigen Europa IT-Portfoliomanagement bei Finanzdienstleistern Tuesday, 14 November CEIOPS Conference* SEPA Summit* Basel II im Praxiseinsatz Outsourcing for Financial Services: Risks and Rewards Prozessoptimierung in Banken und Versicherungen Wednesday, 15 November European Pension Funds Congress* Conference on Anti-Money Laundering and Terrorist Financing* MiFID Summit I* II. German Real Estate Forum Public Private Partnership Forum Private Equity Forum 2006 Conference on TARGET2* EDS Agility Alliance Conference Die Industrialisierung von IT-Services in der Finanzindustrie Thursday, 16 November Congress on Central and Eastern Europe* Euro Debt Market Congress* MiFID Summit II IT-Security Konferenz Corporate Responsibility Conference* Asset Backed Securities im Aufschwung House of Finance: Rating Conference* Friday 17, November Frankfurt European Banking Congress** Finanzplatz Gala a benefit for UNICEF * Conference Language: English ** personal invitation only Organisation Office Maleki Group Financial Communications & Consulting Pia Pilger Wiesenau 1 60323 Germany Phone +49 [0] 69 97 176-161 Fax +49 [0] 69 97 176-355 E-mail: p.pilger@malekigroup.com European Banking & Insurance Fair (E.B.I.F.) 14 16 November 2006 Messe Frankfurt Fair Hall 5.1 F.A.Z. Career in Finance Forum 14 16 November 2006 Messe Frankfurt Fair Hall 5.1 Sparkassen Informatik IT-Forum 2006 14 16 November 2006 Messe Frankfurt Fair Hall 4.2 The 10 th EURO FINANCE WEEK will take place from November 19 23, 2007 Further Information: www.eurofinanceweek.com

Sponsors Diamond Sponsors EURO FINANCE WEEK Sponsors Platinum Sponsors Gold Sponsors www.eurofinanceweek.com Silver Sponsors Supporters Partner Universities Main Media Partner International Main Media Partner Media Partners