consulting Company Profile Immigration, Relocation and Expat Support Services

consulting Company Profile Immigration, Relocation and Expat Support Services

Who are we? Expats On The Globe (EOG) is servicing beyond borders with a particular focus on Africa. Based in South Africa, EOG offers decades of experience in relocation, immigration, and expatriate support training services anywhere in South Africa and on the African continent. Our journey started in 2003 when we identified the gap in the market for a personalised and caring approach to moving expatriates across boarders. Through our founder companies Stepping South and Mobiliti emerged the strong brand identity of Expats On The Globe, your home away from home company focused on paving the way for expat skills needed in African countries. Certified Level 1 value adding supplier to BBBEE and a category B enterprise development beneficiary. Vastly experienced Relocation, Immigration and Intercultural Training Consultants. Years of experience dealing with Government Departments of Home Affairs, Labour and Trade and Industry and Foreign Missions. We are members of EuRa (European Relocation Association), AmCham (American Chamber of Commerce), SARA (South African Renumeration Association), X2Movers (International Relocation Service Providers). Page 2

Our South African Footprint We have presence in: Northern Cape 1 2 Limpopo Mpumalanga North West Gauteng Free State KwaZulu-Natal 4 1 2 3 4 5 Pretoria Johannesburg Cape Town Durban Port Elizabeth From these major centres we service the entire country including other towns such as Bloemfontein and Witbank and even remote locations such as Haartswater Eastern Cape 3 Western Cape 5 Page 3

Our Africa Coverage Through our Africa network and partners we are able to provide our expatriate services and expertise in a number of African countries as listed below: Morocco Algeria Côte d Ivoire Ghana Nigeria Algeria Angola Botswana Cote D Ivoire DRC Ghana Kenya Lesotho Malawi Morocco Mozambique Namibia Nigeria South Africa Swaziland Tanzania Uganda Zambia Zimbabwe Angola Namibia Democratic Republlic of the Congo Botswana South Africa Lesotho Rwanda Zambia Mozambique Zimbabwe Swaziland Uganda Burundi Tanzania Kenya Malawi Page 4

Our Core Services We provide our services via a centrally coordinated, business model based on a single point of contact to manage the entire expatriate life cycle. Intercultural training Property (tenancy) management Repatriation programmes Household goods removal Spousal support programmes Relocation Business process development Immigration Assignment management on technology tool Pet relocation Company set up and secretarial HR expat advisory Page 5

Immigration Services Type of service South Africa and the rest of Africa Business Visas Work visas and permits Permanent residence Permits Attestations with foreign affairs/ embassies Dependent visas and permits Investors Permits Corporate Permits Immigration Compliance Reviews Immigration Workshops Page 6

Relocation Services Pre-arrival support Look & See Trips Pet relocation Departure services Airport Meet & Greet Orientation into host country Education, school search Home search Lease negotiations Settling-in programmes Deposit recovery Tenancy management Vendor management Household goods removal Short term accommodation 24 hour help-line Property services Page 7

Our Business Process Development Programme 1. Are you currently providing Immigration and Relocation Services in house? 2. Do you have effective and efficient business processes to ensure that there are no delays when relocating your people into a specific location? 3. Do you have a technology tracking tool to track the status of your expatriates? 4. Do you have templates to deal with the different types of Immigration and Relocation cases? 5. Do you have quick access to immigration and relocation expertise as and when you need it? Our Business Process Programme EOG can assist you in developing effective Immigration and relocation processes and you can still maintain it in-house. PHASE 01 PHASE 03 A review of your existing business processes PHASE We identify areas of improvement We provide recommendations on how to 02 improve in those areas A second review to see what s working and PHASE what s not working Provide feedback and recommendations 04 to address the gaps We implement the recommendations and provide support We work with you to implement a process that works for your business inline with leading practice methodology We train your team to use the tools implemented We provide a training manual to ensure processes are followed Ongoing advisory and support services after the new process has been implemented Immigration and relocation technical training as and when needed Benefits A customized solution that works for you You can buy pockets of these services based on your budget A tracking tool that provides immigration& relocation reports Automated notifications on work permit expiry dates and lease agreements Improved business processes and reducing costs Training from specialists that have done this repeatedly Effective processes that are used by global relocation companies Page 8

Globally Aware Programmes (GA) Cultural training In country training Spousal support Country briefing packs for executive business travellers Repatriation and redeployment Local team training Expat and HR advisory services New markets research and analysis Expatriate climate surveys Global mobility policies focusing on the African market Page 9

Assignment Management on Technology Tool EOG provides web based secure access technology that effectively manages all aspects of international assignments throughout the expatriate lifecycle. ReloTracker automates and improves the management of the complex business processes required in global workforce mobility. Key technology features Secure web based access technology Tracking of international expatriate assignments across countries, languages and currencies Integration with many platforms and data transfer capabilities Coordination of multiple stakeholders: suppliers and third parties, Reporting customised to clients needs Securely manage and store documents Tracking of status, tasks, expiry dates and documentation; automated workflow system ISO 27001 certification with security, privacy, quality, backup and access control Page 10

Staff Complement Connie Peter is the immigration director. She has over 16 years of experience managing and providing Outsourced solutions to multinational companies managing multi-disciplinary expatriate assignments across the African continent. Connie has worked closely with the Department of Home Affairs, Labour and Trade and Industry and has experience dealing with these Departments. She also conducts regular workshops with corporates and these Departments. Marussia van der Merwe is the relocation director. She has over 15 years of experience in managing mobility for large multinational companies across the African continent. Marussia worked to develop the Globally Aware Expatriate programmes EOG is proud of. Marussia has assisted multinational companies with the development and coordination of their relocation programmes. She is well versed in the needs of relocating families and is passionate about relocation. We have a client service team specialising in immigration, relocation and intercultural training services. We offer professionalism, flexibility, thorough knowledge of Immigration regulations, understanding of working with Government Departments of Home Affairs, Trade and Industry and Labour in each country we operate in and in-depth training and understanding of the needs and requirements of the international HR manager and relocating expatriate. Page 11

consulting South Africa: Johannesburg Pretoria Cape Town Durban Port Elizabeth Tel: +27 11 234 4313 info@setconsulting.co.za www.setconsulting.co.za