Administrator BhutanBookings.Com Bhutan Travel Portal Auto Alerts Reporting / Analytics o Sales o Site visitors o Commissions earned o Commissions paid o Payments made Set up and Manage Accounts o Extranet i.e Supplier Accounts o B2B accounts o B2C accounts Payment Management o Generate Payment Lists o Pending Payments Master Data Management o Destinations o Currencies / Exchange Rates o Tax Masters o Deals / Discount Codes Homepage Data o Special offers - Homepage o Help Content o FAQ's
Extranet (link) The Extranet would be the area from where Suppliers / Partners such as Hoteliers, Transporters, Agencies etc. would upload and maintain content Refer: Expedia Affiliate Network Booking.com - Partner Hotels Refer: - Check in tonight guide- Zurich GDS- Hotelliant- Online Booking Manager- Vertical Booking- Ares Travel- Travel Click Profile Management (Account Setup - Contact Details- Bank Info- Company Info etc) o Signing of Online Contract i.e EULA o Type of Accomodation; whether: Hotel Guesthouse Farmstay Apartment Also indicate if long stays were applicable Admin Levels with security Dashboard panel for display of: o Bookings o Inventory o Rates Booking Summary with active display of (link) o Booking info (Client details & Details of Stay) o Whether registered / unregisetred o Whether paid / unpaid (link) o If unpaid - payment date ; if paid then paid date o Click for pop up of payment info against booking o Whether booking completed / not Payment Summary containing all relevant details including o Date of Payment o Payment mode o Ref. numbers o Booking details against which paid (Pop up of Booking info) Property / Group management Ability to manage multiple properties from a single account o Hotel Info setup / Management Contact Info Hotel Facilities Pictures Setup room types with quantity No. of Adults / Child per room Room Amenities
Pictures Define whether active not Setup meal Plans / Rooms with Breakfast Setup Child Policy Google Map Integration Tripadvisor Integration for Reviews Statutory policies o Inventory Management Cyclable Calendar View Start Date / End Date Feature View Total inventory and by Room Type View Total / Available / Book 1 click pull down inventory feature - per room type and per property o Pricing Management Linked to Inventory i.e same screen Rack Rate input, follow by discount structure / net rate Variable pricing options i.e high / low season Single / Double / Extra bed pricing - Subject to room capacity Child Pricing Ability to change price per set of dates / single date Cancellation policy setup (link) Application of rule based policy setup i.e - If before date then % / fixed amount if after and - Minimum cancellation - High Season / Low Season calculation - Non Refundable bookings - Automated calculation of refund # Define whether active / not o Packages, Offers & Promotions Create Packages types Select whether Promotion / Not Add Elements - Rooms / Meals / Transfers / Other Services Setup package rules Applicable from - till 1 Night Free Offers Setup Cancellation policies Define whether active / not Reporting o Based on Room types and Time i.e date wise options o Bookings o Payments o No. of Views - By Country
Booking Engine Home Page o Search Engine o Promo Section o Weather o Top Destinations o View in Multiple Languages & Currencies - Across Site Travel Guide Tourism Info Search Engine What - i.e Services The Engine would alter to suit the type of service selected o Hotels / Accomodation Would include whether Guesthouse / Farmstay / Hotel / Serviced Aptmnt etc. o Transfers o Tours / Packages Selection of Nationality Search Results Refer to:-airbnb-booking.com -Hotels.com-Expedia.com o Multi currency Display o Recently viewed options o Search by map / List o Multiple filters Acco Type Star Rating Price Trip advisor Score Review Score o Cyclable through all hotel details Booking Process o Review Info o Account info. not required if already signed in - info o Shopping cart - i.e add more services Payment Process Connected with Payment Gateway Refer to: - CC Avenue- Pay U- Citrix- ICICI Additional Features o AutoAlerts Customer - When booking is made Hotel / Supplier - when booking is made Admin - When booking is made ability to create account while entreing
Admin - Due date for payment Hotel - Once payment is made o Google Map Integration o Tripadvisor Integration o Social Media Intergation Facebook Twitter Linked IN Google Plus
User Accounts B2C o Purchases via credit card o Ability to Sign in Via Google / Facebook o Ability to Store / Manage information in Account including Booking History User Profile Cancellations Waitlist Bookings Saved Searches / Hotels Message Board for Reviews / Comments Printing / Emailing of Vouchers Initiate Contact for Group / Offline Bookings B2B o Includes B2C Features and o Ability to Maintain a Deposit Account / Credit Balance o Booking / Cancellation history to have a report (Accounting Style) o Ability to generate invoices