Domestic Services Skips Skip Bags Ancillary Products Support Payments Route Management Maps SMS

Transcription

1 Domestic Services Skips Skip Bags Ancillary Products Support Payments Route Management Maps SMS Integration Mobile Reports Statistics Social Media Security Mobile Sales Representative Commercial Waste Management Domestic Services - Product listing per territory - Product options per product - Customer can build their own collection plan - Price and Plan discounts - Customer account login - Custom PDF Receipts / Invoice - Auto account up option on low balance - Recurrent Credit Card Billing - Place collection point location on map on signup Skip Bags 1 / 8

2 - Skip Bag collection and Purchase - Place SkipBag location on map - Price discounts - Affiliate SkipBag system for franchise skip collection - Customer account login for customer - PDF receipts / Invoices - Product Discount Codes & Coupons Skips - Skip collection and Purchase - Place Skip location on map - Price discounts - Affiliate Skip system for franchise skip collection - Customer account login for customer - PDF receipts / Invoices - Product Discount Codes & Coupons Ancillary Products - One off product Purchase - Place delivery address / location on map - Price discounts - Customer account login for customer - PDF receipts / Invoices - Product Discount Codes & Coupons 2 / 8

3 Support Portal - Online Customer support, ticketing and tracking - Live support via website - Work Task management from support ticket system - Daily reminders to employees with outstanding tasks Customers - View payments history - View Bin Lift history - Download Invoices and Receipts - View Support Tickets - Reply to tickets with online or via reply Payments and Finance Functions - Ability to issue receipts via PDF online - DD Plus online - Recurrent Credit Card online - Manual payments, Direct debit, Cheque, Cash, BillPay, Account - Realex, Paypal, WorldPay, Worldnet TPS, SagePay - 3d secure Credit Card Payments - Automated debiting / up systems 3 / 8

4 Route Management - Assign customers to routes - View recurrent and one off routes - Create more efficient routes - Assign routes to pricing territories SMS - send customers one off SMS messages - setup and send recurrent SMS messages Emarketing - Send customers offers via - Online competitions - Statistics on shots - Google Adwords integration - Google Analytics Integration 4 / 8

5 - Interface with Dataset Systems ( we recommend ) - System reads XML account files, and produces XML sales files - Can be integrated into any CMS or existing website structure. - Template driven design - Ability to run the application as a standalone web based application. Mobile Integration - iphone interface for customers ( coming soon ) - android interface for customers ( coming soon ) Reports ( by time period ) - Monthly Income - Most popular Products - Support Tickets Reports - Sales by Territory / Route - Sales by Route - Income vs Distance - Sales By Product - Income vs Distance - Custom reports at clients request - Reports are PDF, CSV, and Excel Format 5 / 8

6 Service Reports ( by time period ) - Outstanding tickets - Tasks from ticket - Open Tasks per employee - Closed Tasks Statistics - Full visitor statistics - Full site performance Social Media - Full Twitter integration on all pages of the site - Facebook integration on all pages of the site - Up to 30 other social media links and interfaces available - Competition Application with random winner selection tools - Special offer management Security 6 / 8

7 SSL encryption on all secure areas of the site - Optional IP restricted access of site admin - Full weekly Backups to Amazon Cloud - Full site recovery service - 3D secure payments ( realex and sagepay ) - Site admin user / pass management - Site level controllers Sales Person/Rep ( tablet with SIM ) - tablet enabled sales rep interface for door to door sales. - secure sales rep login - secure credit card transactions - sales rep discounts - sales rep reports - sales rep territory pricing - instant customer signup and account number creation Commercial Waste Customer Portal - Customers can login and view their account to perform the following. - View payment history. - View and Print Invoices in PDF format - View current services and prices. - View lift history. - View collection calendar. - Log a support ticket with services or with billing department. - Pay account online. 7 / 8

8 - Optional automatic debtor controls. - S account functions. - Auto Up for credit card billing services. 8 / 8