About Us. Our Vision and Mission



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Recruitment Process Outsourcing (RPO): Definition, Cost Models and Goals

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Mind Trackers is a Human Resource consulting firm which specializes in providing recruitment process outsourcing (RPO) services to staffing and consultancy firms in Australia. We focus on back office processes within the recruitment industry so that our clients can focus on their core business activities. Mind Trackers brings expertise in recruitment process outsourcing to cut down your recruitment costs. Our extensive recruitment industry knowledge, outsourcing expertise and innovative offshore delivery model coupled with our portfolio of value added services improve the quality and efficiency of our clients. As a result, our clients recognise significant cost savings of up to 75%, as well as a valuable time advantage all with the flexibility demanded by the pace of today s business. At Mind Trackers, we are committed to building, deploying and managing the world's most efficient back office processes within the recruitment industry while ensuring exceptional client experience through world-class talent and strong management focus so that our clients achieve the greatest value from their partnership with us. About Us Our Vision and Mission Our vision is To be our clients' trusted partners on a long term basis To enable our clients to contain and reduce their operating cost To help our clients retain existing customers and generate new ones To add value in every transaction we have with our clients To outgrow and outpace our competitors through the talents of our people We endeavour to realise our vision by Building enduring, trust based relationships with our clients Going extra mile to exceed our clients expectations Encouraging our clients to focus on their core business activities Maintaining a strong and stringent focus on quality Recruiting, training and retaining skilled and motivated resources. Our Mission is To be one of the regions leading companies in outsourced recruitment solutions through outstanding service delivery, specialised recruitment knowledge and solid partnerships with our clients.

Our People Mind Trackers is managed by a team of professionals with experience in international recruitment outsourcing and management. We have a fully trained team of RPO recruiters in India. On every assignment, a special team of highly qualified recruiting and research staff is assembled to focus on the client s specific needs. Our recruiters specialize in interpreting client requirements and providing competent personnel who become assets of your company. Being our clients offshore trusted Partners, our success is dependent on the quality of our service and resourcers. To get the best resourcers for our clients, Mind Trackers find the right people people who bring maturity, extensive educational and professional backgrounds and an enthusiasm for our client s business. Consider these statistics All our resourcers have completed a bachelors degree All our resourcers have formal training in computers All our resourcers undertake a 4-week training on the recruitment and resourcing process We provide our resourcers with the superior training on recruitment industry, recruitment methodology, internet and job board searching, CV screening and candidate profiling. Our resourcers perform at a level that consistently exceeds our clients expectations. We provide our resourcers with an environment that is comfortable and convenient for their individual needs. We drive continuous improvement through our quality assurance and continuing education. Our Infrastructure With a 24-hour in-house recruitment process outsourcing support team, Mind Trackers delivers the economic benefits of offshore outsourcing, without sacrificing on the quality and accountability demanded in local market space. Our facilities Our headquarters in Melbourne and the corporate offices in India have the best of modern infrastructure. Our facilities are well planned and have the required infrastructure in all areas. The company s vast knowledge resource house offers a wide range of knowledge and cutting edge technologies to enable easy outsourcing of recruitment process.

Our technology Our facility is furnished with advanced technologies, processes, and equipment that comply with international standards. Our capabilities include in house applications that effectively integrate into the client s Recruitment process. Since recruitment process outsourcing revolves around extensive use of internet technology and advanced communications, utmost care is taken to eliminate any last minute hiccups or interruptions that are caused due to low bandwidth. Monitoring and communication systems Our monitoring systems, security systems and technology allow complete access to project status. We also provide internet messengers, so that you can chat with the recruiters directly 24X7. All our recruiters have VoIP phones for immediate concerns. Our business processes and applications could be easily integrated with your existing environment seamlessly. In-house application Request Tracker to manage the work requests. RPO RPO Overview What is RPO Recruitment Process Outsourcing (RPO) is correctly defined as outsourcing or contracting out select components/processes within the Recruitment Cycle. Head Hunters, Recruitment Agencies and HR/Corporate Recruitment Teams typically outsource the non-consultative or non-core elements within their Recruitment Process. By outsourcing these functions Recruiter's are able to dedicate more time to core-competencies such as Candidate and Hiring Manager interaction and other high value Consultative activities.

What can you outsource from your recruiting process? Benefits of RPO RPO Benefits Outsourcing select Recruitment Processes to Mind Trackers will have significant and real impact on your bottom line while measurably increasing your Recruitment effectiveness. Below are some benefits that outsourcing the non-core or non-consultative elements within the Recruitment Process will bring: Employing a Mind Trackers Resourcer /Researcher costs 60% to 70% less than in the Australia. Free up more of a Recruiters time to interact with candidates and hiring managers. Because of the geographical time difference, Mind Trackers work for you while your competitors sleep giving you a valuable time advantage over your competitor and enabling around-the-clock utilisation of your job board subscriptions which would give you maximised return on your investment. By using our service, your recruiters can receive a pipeline of relevant CVs each morning when they walk into the office. Clients can employ a Mind Trackers Resourcer /Researcher for any specific recruitment campaigns, to cover absentees or any other circumstances which require immediate action.

Companies can expand their Recruitment team without any direct employment considerations. No employment law to contend with. RPO service provider can respond instantly to any urgent requirement. What is in it for you? Concentrate on your core activities No Payroll expenses No infrastructure cost 24X7 utilisation of your job board subscriptions. We do all the back end work so you can take focus on your core business functions We provide you internet researchers - one or more depending upon your requirements Save you money by reducing the need to hire, train, develop and maintain internet researchers Our low cost services help you save money and time We will work with you as your extended virtual team for your recruiting research and candidates sourcing requirements or any other services that we provide. You will find our services useful, at a low cost, in time, and with quality. Return on Investment (ROI) Analysis Savings with Mind Trackers Outsourcing your recruitment process to Mind Trackers cuts down your recruitment cost by 75% and reduces the hassles of building and running your own recruitment team. Savings per recruiter per month Average cost of recruiter in-house $4,000 Cost of recruiter in-house with benefits, bonus and infrastructure expenses (= Avg. cost * 1.75) $7,000 Cost of job boards, computer and internet access, and other resources per recruiter $1,000 Total cost of recruiter in-house $8,000 Average cost of recruiter from Mind Trackers $2,000 Cost savings per recruiter with Mind Trackers $6,000

ROI analysis to show your savings per recruiter through Mind Trackers RPO solutions $9,000 $8,000 $7,000 $6,000 $5,000 $4,000 Cost $3,000 $2,000 $1,000 $0 Total cost of In-house Recruiter Mind Tracker's Recruiter Savings per Recruiter per month Mind Trackers is not just a low-cost addition to your existing recruitment team. We formulate a totally new hiring process, combining the best features of your current function with our recruitment team, processes and technology expertise Our Services Our Process Method of Operation The nature of client varies across geographies. You are different from any other client we have, so before we can make any recommendations, we need to take time to analyse your current processes and gain a clear understanding of your culture The model below demonstrates the key stages in achieving this and in formulating a solution tailored to suit the unique needs of your business. Mind Trackers is flexible enough to customize its services to effectively integrate into your Recruitment process. After identifying specific and definable objectives for outsourcing, Mind Trackers will design a customised Recruitment Process Outsourcing (RPO) program to meet your objectives. Mind Trackers will then map its internal processes, agree Service Levels (SLA's) and then initiate a contract with you.

What do we do? So for your single monthly fee, we Recruit and train suitable staff. Provide office, computers, plus replication of your infrastructure if needed. Provide internet (high bandwidth); telephone. Pay staff salaries. Provide office benefits such as holidays and sick pay. Ensure all administrative duties such as paperwork, and contract management is handled in a timely and accurate manner Adhere to all state and federal laws and regulations Provide administration and supervision. What you do? We set up and manage a team - you provide the work for your offshore team and pay a single monthly fee against an invoice - that's all you need to worry about! Overview From initial consultation and throughout the working partnership with our Clients Mind Trackers is constantly looking at ways to customize our services to more effectively integrate into your Recruitment process. The board range of Recruitment Process Outsourcing (RPO) services offered by Mind Trackers is designed to reduce the amount of time Recruiters spend on non-core Recruitment activity. What do we do? Active & Passive Sourcing - Mind Trackers Recruiters are experts in searching Job Board CV databases. Mind Trackers have worked on many of the world's leading webbased ATS's and Recruitment systems and hence can adapt quickly to new technology and understand the importance of being able to quickly and effectively get the best from this technology. Resume Screening - Mind Trackers Recruiters are specialist s in CV Screening and have rich experience in evaluating the CV s. Our Recruiters can both read between the lines and check for non-quantitative attributes. From basic sorting through to detailed pre-screening, including; online application forms, questionnaires & tests, Mind Trackers can organise candidates CV's in relation to key criteria or can rank them in order of merit. Job Board advertising - Mind Trackers constantly aims to remain at the forefront of recruitment intelligence. We constantly strive to ensure we know all the best places to post advertisements for specific and generic positions. Mind Trackers Recruiters are trained to craft candidate-orientated advertisements out of job specifications and performance is constantly reviewed in order to get the optimum applicant response. Head Hunt Research - As highly trained, specialist Internet Recruiters we at Mind Trackers are masters at utilising the internet to compile valuable Head-Hunting Information for Recruiters worldwide. By using advanced Internet searching techniques and the latest passive candidate searching technology we can provide; candidate information, contact details and company names of key individuals not found on the job boards or answering job board adverts.

How do we do? Provide Mind Trackers with access to the job boards that you subscribe to and/or your internal CV database Mind Trackers expert internet researchers will scour the job boards and/or your internal CV database to create a pool of passive candidates matching the positions you have got The resourcer will also create a pool of active candidates by managing your advert responses Both active and passive candidates would then be filtered based on the criteria you define such as skills, background and geography The resourcer will then contact relevant candidates and conduct telephone interviews using customised scripts with specific screening questions to screen the candidates for both soft and hard skills The resourcer will send a copy of job description to every qualified candidate through email The resourcer will also network to obtain details of other individuals in the market-place who may be relevant for the vacancy To give you a better feel of the qualified candidate, our resourcer will also complete a customised and easy-to-read coversheet by filling in the information gathered during the telephone interview CVs of all the pre-qualified candidates along with their coversheets would then be delivered to your recruiters via email How would you benefit? Increased productivity of your recruiter by outsourcing the administrative work of candidate generation and by focusing on interested and qualified candidates. Valuable time advantage over your competitors due to our geographical time difference and hence Reduced time-to-fill by approaching higher number of candidates in lesser time Maximised return over investment because of your around-the-clock utilisation of job boards Significant cost savings. No costs on employing and training new staff. Release of existing staff for higher-value recruiting activities Frees up your time spent on secretarial staff management allowing you to focus on aspects of your business that serves the customer Service Package Mind Trackers was formed to enable Global Recruiters to receive a high quality Recruitment Process Outsourcing (RPO) service at an affordable cost. All of our services are underwritten with Service Level Agreements (SLA) and quality control measures. Mind Trackers offers three types of Service packages to the esteemed clients. INSTANT Pack

Mind Trackers will create a targeted advertising campaign, receive and screen all applications, telephone interview candidates who meet your specific benchmark and deliver a ready to interview shortlist of 10 candidates within 10 working days. Hiring Complexity of the Candidate Below is an outline of our standard UK/US/AUS rates. Years of Experience Cost (UK ) Cost (US $) Cost (AUS $) Lower Level/Entry Level 0-3 500 $ 600 $ 600 Middle Level 3-10 575 $ 700 $ 750 Higher Level Above 10 650 $ 800 $ 900 Hiring complexity is based on the no of years of experience and the skill set available in the market FIXED Pack Here a Client can hire a skilled and dedicated Mind Trackers resource for his recruitment activity. The cost of hire varies depending on the duration of the contract. Researcher Hire Below is an outline of our standard UK/US/AUS rates. Contract Duration Daily Rate (UK ) Daily Rate (US $) Daily Rate (AUS $) Full time 8 hours Per day 12 month 40 Per day $ 65 Per day $ 75 Per day Full time 8 hours Per day 3 Month 45 Per day $ 80 Per day $ 90 Per day Full time 8 hours Per day 1 Month 50 Per day $ 85 Per day $ 100 Per day Part time 4 hours per day 3 Month 30 Per day $ 45 Per day $ 55 Per day Part time 4 hours per day 1 month 35 Per Day $ 55 Per day $ 65 Per day 1 Day Ad Hoc 70 per day $ 115 Per day $ 125 Per day The standard working week is based on 40-hours or an 8-hour working day. FLEXI Pack Mind Trackers will create a targeted advertising campaign, receive and screen all applications, telephone interview candidates who meet your specific benchmark and deliver a ready to interview candidate list to the client. The client is charged only on successful induction of the candidate into the organisation/company. The cost here is a percentage of the annual salary that has been offered to the candidate. Hiring Complexity of the Candidate Below is an outline of our standard UK/US/AUS rates. Years of Experience Cost % (UK ) Cost % (US $) Cost % (AUS $) Lower Level/Entry Level 0-3 5 % 5.5 % 6 % Middle Level 3-10 6 % 6.5 % 7 % Higher Level Above 10 7 % 7.5 % 8 % Hiring complexity is based on the no of years of experience and the skill set available in the market

Contact Us How to Reach Mind Trackers Mind Trackers welcomes inquiries for new services, opportunities and partnerships through this web site, e-mail and telephone. Corporate Offices Mind Trackers, #17, 1st floor, 26th Cross, 10th Main, Banashankari 2nd Stage Bangalore-560070, INDIA General Tel.: +91-99013 66220 Fax: +91-80 2671 1847 General E-Mail: contact@mindtrackers.com Service Inquiries: service@mindtrackers.com Partnership Inquiries: partners@mindtrackers.com Employment Inquiries: careers@mindtrackers.com