Context The Ludwig von Mises Institute Europe is pleased to announce the start of a 2016 Learning Program aimed at increasing participants awareness and knowledge of various areas essential to becoming a more developed actor in the business place and enhance ones opportunities to excel in one s careers, in collaboration with Ms. Thérèse Baptiste- Cornelis, a Former UN Ambassador and current business academic. Negotiation and Management Training LVMI-Europe will host and organize training programs for professionals and non-students wishing to improve on the various skills crucial to ensuring that the modern worker is able to capitalize on all the possibilities in the workplace to both excel in their performance, as well as to enhance their skills in managing and negotiating with others. Program content: In the initial phase of this program, lectures will be focused on the following topics: Negotiation Skills, Business Writing, Strategic Management, Presentation Design, as well the Principles of Management, for the new manager. In the First phase of this program, courses will be offered in Negotiation Skills and Business Writing. Course Outlines for this courses can be found Negotiation Skills - HERE Business Writing - HERE In the Second phase, we will offer courses in Strategic Management and Principles of Management. In the Third Phase, we will offer courses in Presentation Design and Principles of Management. Methodological approach: These topics will be covered through flexible modules for either Introductory or Full Training goals. Ms. Baptiste -Cornelis lectures will be scheduled so as to accommodate working people. In this regard lectures will be delivered in two hour modules from 6-8 P.M. The starting dates for the program are January 19 th and February 22 nd. Introductory Training will be a singular Two (2) or Three (3) hour lecture (Highly dependent on class size.) Full Training goals will be divided into phases depending on class sizes and needs of participants. Target Group: These training programs are targeted at adults wishing to complement their previous education with training focused on achieving essential professional skills to allow them to improve their business acumen and excel in their chosen professions. Owners of small businesses are also encouraged to attend because tools that would assist in their ability to grow their business through better people management and negotiation skills, will be demonstrated in these courses. election criteria: As these courses will be delivered in the business language of English, participants should have a good knowledge of English both spoken and written. It is expected that all participants would be graduate students, professionals, managers, expats or member of associations.
Course dates and Location The starting dates of the learning program will be January 19 (introductory class) and February 22, 2016. The learning program will take place at the following address: Diestsevest 76, 3000 Leuven, Belgium We are planning to move to Brussels in the near future. Contact us to indicate your interest as this will help in the final schedule to be uploaded in December 2015. Fees The fees for the training program will be 239 for 5 lessons. 39 for the introductory class and 200 for the remaining 4 classes. Payment should be made by transfer, or on request also by credit card, to the following account: Account number: 363-0016216-57 IBAN number: BE09 3630 0162 1657 BIC code/swift: BBRUBEBB Beneficiary: c/o Ludwig von Mises Institute-Europe Bank: ING Naamsesteenweg 121 Leuven 3001, Belgium How to apply? Applicants for this program should contact LVMI-Europe as soon as possible as spaces are limited. Please contact assistant@vonmisesinstitute-europe.org NEGOTIATION SKILLS COURSE OVERVIEW Negotiation is in every facet and corner of our lives. Business and indeed life itself is a constant series of negotiations, making negotiating skills critical to achieving your goals. Managers negotiate every day with a variety of stakeholders, including their employers, supervisors, direct reports, vendors and suppliers. More significantly, however, managers negotiate intangibles, including expectations, ideas and responsibilities. In order to be a bold, effective leader, you must acquire the analytical skills to effectively plan, strategize and discover superior solutions to your own and your organizational challenges. You then need the strategic negotiation skills to overcome challenges, and get others to accept and implement these solutions effectively. This module focuses your negotiating techniques to succeed in this arena. COURSE CONTENT Moving from simple (two-party, one-shot, price deals) to complex (multiple parties and issues, internal divisions, long time-frames, cross-border deals), the course integrates three complementary perspectives: analytic, behavioral, and contextual. While we will analyze a number of traditional case 2 P a g e
studies, the heart of the course is a series of interactive negotiation exercises. These exercises will give you hands-on negotiating experience. You will learn first by actually negotiating, and then by stepping back to compare your approach and results with others. You will be able to test your analytic ability and tactical skill, and to experiment with new approaches. Introduction to Negotiation and Dispute Resolution Introduction The Language of Negotiation Full Training Part 1- Negotiation Process Distributive Negotiations Integrative Negotiations Conflict and Dispute Resolution Full Training Part 2A. Interpersonal/Contextual Characteristics A Understanding Yourself and How that Impacts Negotiation Communication in Negotiation The Role and Importance of Persuasion in Negotiation Full Training Part 2B. Interpersonal/Contextual Characteristics B Introductory Class (Mandatory if completing any of the Full Training Modules) Negotiation Process Interpersonal/Contextual Characteristics The Nature of the Relationship in Negotiating and Resolving Disputes International Negotiations Team and Multi-Party Negotiations Full Training Part 3. Negotiation And Dispute Resolution Applications Negotiating in the Workplace Negotiating Your Future Negotiation And Dispute Resolution Applications INTENDED LEARNING OUTCOMES Upon successful completion of the programs, participants should be able to: Gain insight into their individual negotiating style, strengths and limitations Understand the elements of negotiation, sources of power and psychological traps Different negotiating strategies and the skills each requires Understand the different psychological traps that affect negotiators Negotiate in teams and with multiple opponents International negotiations strategies. Thérèse Baptiste s Bio Ms. Thérèse Baptiste-Cornelis has a Masters of Business Administration degree in Strategy, Marketing and Information Technology, as well as a Bachelor of Sciences in Computer Science and Mathematics. She has 22 years of consulting experience in Change Management, Organization Transformation, Market Development and Policy Development. As a former United Nations Ambassador to Geneva, Permanent Representative to World Trade Organization, Geneva, as well as the former Minister of Health of the Caribbean islands of Trinidad and Tobago, her professional career has spanned the private sector, public sector, academic, political and diplomatic arenas, which has thus enabled her to acquire a unique plethora of skills and experience which augurs well for her delivery and transfer of knowledge in her teaching as well as in her consultancy. A detailed CV of Ms. Baptiste-Cornelis can be found at https://be.linkedin.com/pub/thérèse-cornelisbaptiste/20/9a/b53 3 P a g e
BUSINESS WRITING COURSE OVERVIEW Business Writing is a highly practical unit in which students explore how best practice in writing supports effective communications in business and organizations. The course assumes that professionals write for practical reasons. They write reports to solve problems, proposals to increase business, and letters to get jobs. This type of practical writing is judged successful if it achieves the writer s goals, which usually requires meeting the reader s needs. Under this assumption, the course aims to build the students writing skills in wider communication issues to write for many different types of audiences. COURSE CONTENT Introduction to Business Writing What makes Writing Work? Importance of Punctuation and Grammar Full Training Part 1A- Applying the Three-Step Writing Process A Planning Business Messages Writing Business Messages Full Training Part 1B. Applying the Three-Step Writing Process B Completing Business Messages Self-editing Full Training Part 2A. Crafting Brief Messages A Crafting Messages for Electronic and Social Media Writing Routine and Positive Messages Full Training Part 2B. Crafting Brief Messages B Writing Negative Messages Writing Persuasive Messages Effective Business Emails Full Training Part 3A. Preparing Reports and Proposals A Planning Reports and Proposals Writing Reports and Proposals Full Training Part 3B. Preparing Reports and Proposals B Completing Reports and Proposals Referencing / Avoiding plagiarism Full Training Part 4A. Preparing Oral and Online Presentations A Designing Oral and Online Presentations Full Training Part 4B. Preparing Oral and Online Presentations B Delivering Oral and Online Presentations Introductory Class (Mandatory if completing any of the Full Training Modules) The Three Step Writing Process Crafting Brief Messages Preparing Reports and Proposals Preparing Oral and Online Presentations INTENDED LEARNING OUTCOMES Upon successful completion of the full program, participants should be able to: 1. Identify and eliminate common errors in punctuation, spelling, and grammar 2. Plan and write successfully for business purposes and reaching the writers goals by meeting the reader s needs 3. Apply basic techniques of report preparation, including the collection, evaluation, analysis, organization, interpretation and presentation of data in written and oral messages 4 P a g e
4. Analyze the needs of the audience to effectively adjust the writing to ensure its purpose 5. Apply the knowledge gained to analyze and choose the appropriate writing strategy for different business situations 5 P a g e