MaaS360 Secure Productivity Suite (SPS): Secure Container User Guide



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MaaS360 Secure Productivity Suite (SPS): Secure Container User Guide Overview MaaS360 keeps your corporate apps, documents, emails, and contacts, etc., separate from your personal content. Corporate content is stored in a secure, encrypted container on your device. Tap to access the container. Depending on your organization s security requirements, you may have to enter a passcode to access everything inside the container. Your corporate apps will appear inside the container. Red badges indicate that there are new items. For example, the image below shows that the device has received two new emails and two new tasks. Your organization may not have chosen some of the components of the MaaS360 Secure Productivity Suite, so there may be differences between what is pictured here and what you have on your device. The components include the following: MaaS360 Secure Mail MaaS360 Secure Document Sharing MaaS360 Secure Browser Note: MaaS360 Secure Editor is also one of the components, but it does not have an icon in the container. It is integrated in MaaS360 Secure Mail and MaaS360 Secure Document Sharing, and is accessed from those applications. It can be accessed from an icon outside the container. If you have any of these components, they will appear in the device s Settings. 1

The container will always contain the following: Settings (for the container, not the device) Device Messages 2

Settings Tap to see the container s settings. The settings are divided into three categories, and are accessed by tapping the appropriate label on the right side of the screen. PIN Some of these setting may be controlled by your administrator, as a part of keeping corporate data safe. To change your PIN, tap Change PIN. Enter your new PIN and save it. Note: Your organization may have requirements about how long you must have other PINs before one can be reused, and it may prevent you from disabling the PIN (as shown in the example above). 3

Mail, Contacts, Calendar, Tasks Account name App badge count Days to Sync Preview Lines The name on the account Specify what you want the app badge to count: Real-Time Unread Mails: unread emails will be included All Sections: changes to all items in the container will be counted. For example, if you have Secure Mail and Secure Doc Sharing, the count will include unread emails, calendar and new documents that have been sent, as well as new messages and tasks Don t include Email/Calendar: changes to all items in the container will be counted, except for new email and calendar changes To prevent MaaS360 Secure Mail from taking up all the space on your device, you can choose to have only some of your emails, etc., synced to your device. Specify how many lines you want to appear in an email preview. 4

Conversations Confirm before delete Load inline images Auto download attachments smaller than 100 KB Signature Show To/Cc label Days to Sync Calendar Export Corporate Contacts Tasks Email Reminder Time Sent Mail Audio Event Reminders Event Reminders Audio Task Reminders Task Reminder Audio New Mail New Mail Audio New Invite New Invite Audio Indicate if emails should be organized into threads or conversations. Specify if you want a confirmation pop-up message to appear when you delete a message. Specify if you want email images to be automatically downloaded and included in received emails. Specify if you want small images in received emails to be automatically downloaded. Tap to create or edit the email signature that appears on sent emails. Specify if you want To and CC information to appear for received emails. Specify how often your calendar information will be synced Specify which calendar new events will appear on. Specify if corporate contacts can be exported outside the container. This may be blocked, depending on your organization s security policies. Specify which folder new tasks will be saved to. Specify when you want to be reminded about emails you receive. Later today: specify the number of hours when you want to receive the reminder Tomorrow: specify the time when you want to receive it Weekend: specify the day and time you want to receive it Specify the sound to be played when an email is sent. Specify if you want reminders to be displayed for events. Specify the sound to be played when a reminder is displayed. Specify if you want reminders to be displayed for tasks. Specify the sound to be played when a reminder is displayed. Specify if you want to be notified when you receive different types of email. All: you will be notified for all emails Favorites: you will be notified for emails from favorite contacts None: you will not be notified Specify the sound to be played when an email is received. Specify if you want to be notified when you receive a meeting invite. Specify the sound to be played when an invitation is received. 5

Out of Office Tap to manage your out of office settings including: When your out of office message will be displayed If it will be displayed to external contacts If it will only be displayed your contacts You can tap the Reset Account button to put all your settings back to the default. Restart from You can specify what you will see when you access the container. The items listed here may vary, depending on the products your company has purchased. Device Tap to see information about your device. 6

Account number Device Name Device ID Last App Sync MDM WorkPlace Locations Your organization s MaaS360 account number. The device s name in MaaS360. The device s unique identifier in MaaS360. It is based on Apple s identification number for the device. The last time the container synced with MaaS360. The MaaS360 Mobile Device Management policy in force on the device. The MaaS360 policy in force on the container. Your organization can specify certain significant locations and notify MaaS360 when you are at one of those locations. Tap to see the location of the device on a map. 7

App Inventory Device Location Support Information Indicates if the apps on the device are reported to MaaS360. Indicates if the device s location is reported to MaaS360. Contact information for the MaaS360 Help Desk. If you are working with the Support Desk to try to troubleshoot an issue, you may be asked to send logs to them. Tap the Email Logs button to send them. Messages Messages from your administrator will appear in the container. Tap to access them. 1. Home: tap to return to the container 2. Edit: edit the message 3. Specifies the number of messages 4. Refresh: check for new messages 5. Delete: delete the message Tap the message on the left to see it full screen. 8

Copyright 2015 Fiberlink Communications Corporation. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Fiberlink Communications Corporation. All brands and their products are trademarks or registered trademarks of their respective holders and should be noted as such. Fiberlink Communications Corporation 1787 Sentry Parkway West Blue Bell, PA 19422 March 2015 9