Addendum Badensgade 26 2300 Copenhagen S Denmark T +45 2985 0962 info@addendum.biz www.addendum.biz CVR/VAT 3151 6595 CURRICULUM VITAE FOR MILLE WILKEN BENGTSSON Cell phone: +45 2985 0962 E-mail: mw@addendum.biz KEY QUALIFICATIONS Mille Wilken Bengtsson is a highly skilled communication expert with profound experience in developing strategic communication solutions from analysis and strategy to implementation in Denmark and abroad. Key words are awareness raising (advocacy) campaigns, written and digital material, films, exhibitions, conferences, press strategies and press work, newsletters, and events. As PR Manager and Area Manager she has build up several communication units. Her strength is to make these units/departments work as professional and well-oiled teams creating lasting results. Mille Wilken Bengtsson has extensive experience in working within the fields of environment, climate, sustainable development, energy, infrastructure, social issues, advocacy, police work and human rights, prevention of torture and fundraising. She has many years of experience in training and curriculum development within negotiation skills & techniques and written communication. CARRIER 2008- Addendum Senior Expert (Communication) & Owner 2002-2008 NIRAS A/S PR Manager & Senior Expert (Communication) 2000-2002 NIRAS Consultants A/S Negotiation Consultant & Trainer 1997-2000 Rehabilitation & Research Centre for Torture Victims (RCT) Information Co-ordinator EXPERIENCE ABROAD FYR Macedonia, Serbia, Ukraine, Kosovo, Russia, Egypt, Middle East, Council of Europe, co-operation with partners in Europe and in the South. Lived in Czech Republic (Czechoslovakia) and England Addendum bridges the communication gap between accomplished professionals and their target groups. Put simply, Addendum helps professionals get their message across. Page 1 of 1
SELECTED ASSIGNMENTS 2008- Addendum, Senior Expert (Communication) & Owner (2007) 2008- International Information and Communication Expert (Public Awareness), Support to the Preparation of a National Strategy for Sustainable Development (NSSD) in FYR Macedonia: The assignment is been to develop and implement a targeted awareness programme to support the NSSD and create awareness within Macedonia regarding sustainable development. Customer: NIRAS (funded by SIDA) 2008- Communication Expert, large-scale water and sewerage project, Middle East The assignment is to support project management regarding the communication between the project organisation and the organisation of the customer based on an internal communication strategy. Customer: NIRAS 2008- Communication Expert, DINOVA project: DINOVA project focuses on how to utilise diversity among the employees as a driving engine in innovation processes. The assignment is to strengthen and nurture the alliance between a multitude of partners (private, public and research institutions) and other stakeholders. An alliance & communication strategy has been developed and is being implemented. Customer: Momentum, the Association 2008- Communication Expert, LAVKOS project: As an innovation project, LAVKOS seeks to develop simple forecasting and evaluation tools for the municipal healthcare in Denmark. The assignment is to disseminate results and knowledge produced by the project partners from private companies, municipalities and research institutions. Customer: Momentum, the Association 2003-2008 NIRAS A/S, PR Manager Developed a PR-unit into a professional and well renowned partner within NIRAS. Managed the unit until 2008. Areas of responsibility: To develop the unit, its business plans, strategies, and budgets Professionalising PR in NIRAS Project management of PR and marketing projects for the divisions including communication strategies, action plans and implementation Press work including crisis communication Activities such as annual reports and other company profiles and brochures, company film and presentations, larger events (jubilees and receptions). Page 2 of 2
Internal advisor and trainer in marketing and communication focus on getting the message across from professionals within NIRAS through articles, exhibitions and other activities 2002-2008 NIRAS A/S, Senior Expert, Communication A multitude of assignments within Denmark and internationally. They included developing communication strategies carrying out processes for counties and municipalities with the aim to obtain a more profound understanding of communication while working on specific developing projects training unemployed academics in communication skills to support them in tackling new challenges within municipalities conducting extensive target group analysis for the Municipality of Copenhagen prior to a large infrastructure project editing small leaflets for housing estates, counties and municipalities 2008 Communication and HR Expert, Danish International Humanitarian Alert (IHB) in the Danish Ministry for Foreign Affairs NIRAS has the administration of the IHB for the Ministry for Foreign Affairs. Responsible for communication initiatives in close co-operation with the Ministry and the Project Team and adviser regarding training issues. Customer: Danish Ministry for Foreign Affairs 2007 Trainer in Communication Skills, New municipal assignments Education and training of unemployed academics Developed, planned and carried out a training course (1,5 days for two groups) on how to improve writing skills: theory, techniques, and practical exercises. Customer: European Social Fund 2006-2007 International Communication Expert, on Strengthening Environmental Management at the Directorate for Environmental Protection, Phase II, Serbia Assisting the Directorate in the implementation of the communication strategy developed during phase I of the project. Hereunder assist in creating a well functioning PR Unit in the Directorate. Customer: SIDA 2006-2007 International Communication Expert, Joint Implementation Capacity Building Project in Ukraine Communication and dissemination of JI and project related information. Page 3 of 3
Customer: Danish Environmental Protection Agency (DEPA) and Ministry of Environmental Protection, Ukraine 2006 International Communication Expert & Trainer, Rural Advisory Services Project, Kosovo Three weeks on-the-job-training in communication for key staff in the Rural Advisory Support Services within the Ministry of Agriculture, Forestry and Rural Development, Kosovo. Customer: European Agency for Reconstruction, EAR 2004-2005 Communication Consultant, communication issues in connection with strategy and structural reform Consultant on communication strategy, target group analyses and activities in connection with an internal strategy, and the considerations prior to the implementation of the reform of the municipal structure in Denmark. Customer: The Municipality of Allerød 2004 Communication & PR Expert, presentation material for AMIRAL Bio-diesel Project, Egypt Preparation of communication and target group analysis as well as subsequent division into products aimed at the Egyptian authorities, local and foreign investors and international donors. These products cover video films incl. commentary speak, PowerPoint presentations and brochures. The films are made in co-operation with NoParking ApS. Customer: AMIRAL Management Corporation, Egypt 2004 Communication Expert for project group concerning Danube Study on Pollution Trading and Corresponding Economic Instruments for Nutrient Reduction: Consultant to the project group concerning presentation and description of the complex problems arising from the project based on the use of the material and target group analyses. Customer: UNOPS United Nations Office of Project Services 2003 Communication Expert, project to support consideration by the Russian Federation of possible accession to the Aarhus Convention: Responsibilities: Advisor to local PR consultant with regard to a public outreach campaign carried out in connection with the project. Transfer of Danish experiences in this field. Planning and implementation of study tour in Denmark for Russian stakeholders. Customer: DANCEE 2000-2002 NIRAS Consultants A/S, Negotiation Consultant & Trainer Consulting, training and development of professionals in negotiation. Train the trainers, both sides of the table (i.e. managers and employees), development of curriculum and courses for and with the customers, etc. The customers were several Danish government agencies, local government, trade unions, professional organizations, NGO s and the private sector. Page 4 of 4
2001 Project manager, Co-creator and Producer of video: Developed, planned and produced a video for the former Danish Ministry for Housing and Urban Affairs. The video de-scribed four projects receiving funds from the Urban Fund. Customer: Former Ministry for Housing and Urban Affairs. 1997-2000 Rehabilitation & Research Centre for Torture Victims (RCT), Information Co-ordinator Responsible for writing and implementing a communication strategy and plan of action. The strategy was written in English and covered 2000-2003. Responsible for activities such as exhibitions, large events, logo process, training of Danish police, cooperation within Council of Europe regarding police and human rights, international awareness projects with partners in the South, networking activities with NGO s, other private organisations and central administration, and fundraising. 1999-2000 Project Manager, awareness projects on the work of partner organisations in the South: Responsible for co-ordinating the awareness projects with the partner organisations in Honduras and Guatemala. Journalists and a photographer were sent on missions to gather material for articles, radio transmissions and a home page. 1997-2000 Facilitator & Co-author, Guidelines on Human Rights for Police: Among the founding members of Joint Informal Working Group under the auspices of the Council of Europe. The group was initiated as a part of the programme Police and Human Rights 1997-2000. Member of the secretariat for the group and in that capacity facilitator for the process besides editor 1998-2000 Trainer of Police, Human Rights and the prohibition of torture: Developed and implemented the training in human rights of Danish police officers as a part of their basic training. Specific focus on the prohibition of torture and on issues regarding torture victims amongst refugees in Denmark. For the Danish National Police College. PUBLICATIONS 2003 M. Wilken, H. Bay & H. Kærgaard: Rådgiverens roller i indsatsplanlægningen (= The roles of an adviser in action planning) Annual Winter Meeting about Pollution of Groundwater, ATV Jord og Grundvand, 2003 2002 M. Wilken, H. Bay, T. Heron & H. Kærgaard: Indsatsplanlægningen set i et andet lys (= Action planning seen from a different angle) DanskVAND nr. 8 October 2002 Page 5 of 5
2000 Policing in a Democratic Society Is your Police Service a Human Rights Champion by Joint Informal Working Group on Police and Human Rights operating under the auspices of the Council of Europe s programme Police and Human Rights 1997-2000. Published by the Austrian Ministry of Interior, December 2000 1996 PhD Thesis (mag. art.). Romersk indflydelse i Barbaricum? University of Copenhagen (= Roman Influence in Barbaricum? In Danish only) LANGUAGE SPEAKS READS WRITES DANISH Mother tongue ENGLISH Excellent Excellent Excellent GERMAN Good Excellent - FRENCH Fair Good - CZECH Knowledge of Knowledge of - Page 6 of 6