Managed Services - You Are the Main Partner



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IT that works.

You are special. Consist is special. People are all different - companies too. Everyone needs different things. And we give you exactly what you need. Committed and reliable. We have specialized in recognizing your IT needs and providing support with the right software and customized services throughout the entire lifecycle. Use our three-plus decades of experience in successful software development and maintenance for medium and large companies from a variety of different sectors. We know what enterprise software really entails and support from the consulting stage through development right to the long-term maintenance. And we open up brand new application options with innovative software products. Just to your needs. We consult on a manufacturer-neutral basis and we have specialists for both current and exotic technologies. Your big advantage: with Consist, you have a central contact for both classic and innovative topics. We offer profound expertise in modern technologies, together with increasingly rare expert knowledge in the mainframe environment. And with our presence in the Americas and EMEA, Consist is even capable of large international projects. You gain freedom and security because we take on responsibility. Our Managed Services particularly show that we confidently take on responsibility. Our supervision and maintenance of your IT landscape gives

IT that works. you the freedom to concentrate on your core business. You know that your applications and systems are in good hands with our committed team. Our years of experience give you security. The special feature of our Managed Services: you benefit from teams of experts put together especially for you, who are very reliable and have a clear caretaker mentality. We don t do standard. Every customer is equally important to us and gets our full attention. You make progress because we ensure innovation. IT is developing at breakneck speed. We continually analyze which new products offer real advantages to companies and are more than just a passing trend. Be amazed at how you can design innovation to benefit your company using new software tools. You can rely on us because we are on your wavelength. A partnership works well in the long-term if it is based on trust. And trust comes from experiencing honesty and reliability, and when things work better with the partner than without. That s the kind of partner we are for you. Consist your partner for Projects, Managed Services and Products. More information: www.consist.de/en

In time. In budget. In quality. Projects You get the software you want because we like individualists. Individual software is our specialty and has been for over thirty years. You tell us what you want, and we make it happen. We know that the demands of your IT are constantly increasing. It needs to be more powerful and flexibly adaptable to suit fast-changing challenges. What was good yesterday is out-dated today. This is why companies need an experienced IT partner who can quickly, competently and individually support. Depending on your needs, we develop new individual applications or modernize existing ones, integrate new applications and provide comprehensive consulting. What is particularly interesting: terms such as Big Data, Industry 4.0 and Operational Intelligence can be heard today at almost every IT conference. We are your competent consulting partner for these topics, and not just at the buzzword level. Discuss with us, for example, how you can retrieve information from huge volumes of data which can help you gain a significant competitive advantage. We provide you with all the services you want from a single source right up to long-term supervision by our Managed Services. You specify the type and scope of our support: as a full-scale project, a partial project, single tasks or by the provision of suitable experts. You get all the options from us because we adjust to meet your individual needs. Secure your success because we find the just right people for your project. Sounds familiar? You want to realize your IT projects with top experts, but cannot find them amongst your own staff. Get in touch! We ll find them. We quickly and reliably select software developers, specialists and consultants from our large pool to exactly suit your requirements. Our staffing services are open, fair and transparent. Your particular advantage: you benefit immediately from our intensive pre-qualification of the candidates. More information: www.consist.de/en/projects

Software and systems in the best hands. Managed Services You have room for strategic topics because we cover you. Don t you wish you and your IT team had more freedom to concentrate on new strategic topics? We take care of this with our Managed Services to ensure that your applications and systems continue to run stably. With service levels tailored exactly to your requirements, we give you the flexibility you need for your demanding, diverse IT tasks. Our Managed Services cover bug fixing and modifications in application monitoring and operation, as well as routine supervision, release management and error coordination in system monitoring and operation. This applies for all technologies. You decide what to delegate and for how long because we take on responsibility. Outsource what you want, as much as you want and for as long as you want. Whether it is the monitoring of complex applications and systems, or temporary reinforcement during special stresses such as system changes or restructuring. Your benefit: our high degree of flexibility gives you the highest level of independence. We do not make restrictive contracts we make adjustable agreements with you based on your requirements. You determine the contents, scope and duration of our Managed Services support just as you need it. As we train our staff outside of the box, they have the big picture of your IT tasks in mind, and they think proactively and in advance. That gives you security. Reliability and quality are our top priorities. You know exactly what we are doing because we put it all on the table. Transparency creates trust. This is why you receive monthly reports on the agreed service levels from our ticket and service tracking system. Your personal service manager proactively ensures that you are always in the picture. And: you only pay for what we actually do. Pragmatic, individually scalable, and transparent at any time that are our Managed Services! More information: www.consist.de/en/managed-services

Innovative solutions secured. Products You maintain your perspective because we combine innovation with security. Our world is rapidly becoming highly digitalized and networked. New technological opportunities are continually opening up to generate information from data and thus create real added value. You can find real treasures in your data pools purely from the analysis of previously unused mass data. At the same time you are increasingly obliged to properly secure your data and networks against illegal access and abuse. You also have to fulfill security requirements and compliance stipulations as cost-effectively as possible. that you want to use innovative software products, which can easily be incorporated into your daily life, precisely to address this balancing act: software products that equally enable innovation and increased security. This is exactly what we provide, together with our high level of consulting and realization skills. Be amazed by the increased innovation and security in your IT. More information: www.consist.de/en/products All these challenges offer you a number of opportunities. They also mean more responsibility and usually more work. We have understood

IT competence for environmental protection and waste management. Consist ITU Protect the environment with a click because we develop solutions to do so. Preserving our environment is a key social task. Everyone must contribute. Companies do their part by adhering to and documenting various regulations. By using Consist ITU s modern IT systems, companies can counter the increasing requirements, such as for the electronic waste records procedure, and sustainably strengthen compliance to operational and legal stipulations. You take care of your business because we have the IT specialists with specialist knowledge. This requires specific IT know-how, combined with intensive knowledge of the industry. This is precisely what Consist ITU Environmental Software GmbH, our subsidiary since 2004, provides. For over 25 years it has specialized in Europe-wide IT solutions for environmental protection and operational monitoring. For a long time, it has successfully supported the authorities of all federal states in the electronic implementation of waste monitoring. In the business world, Consist ITU is an established solution provider and leading expert in the electronic waste records procedure. Its current innovation topics include, among others, systems for environmental compliance based on modern technologies for process management and for the analysis of very large volumes of data (Big Data). More information: www.consist-itu.de/en

IT that works. Photos: P. 1 (title) and 2: Heinrich Hecht, p. 4: Lida Salatian - Fotolia.com, p. 6: Kiam Soon Jong - Fotolia.com, p. 8: spot-shot - Fotolia.com, p. 10: by-studio - Fotolia.com Consist Software Solutions GmbH Falklandstraße 1-3, 24159 Kiel, Germany +49 (0)431 / 39 93-500 office@consist.de www.consist.de Consist ITU Environmental Software GmbH Jakobikirchhof 8, 20095 Hamburg, Germany +49 (0)40 / 3 06 25-0 office@consist-itu.de www.consist-itu.de March 2015 Consist Software Solutions GmbH