Performance, Process and Program Partners



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Transcription:

Company Profile

About Infinx Infinx is a global business process management & technology solutions company providing integrated portfolio of outsourcing solutions in areas of Healthcare RCM, Pharmacy, Document Management and IT It is a part of Tandon Group company, founded in 1979 Principal Office in San Jose, CA with state-of-the-art facilities in Mumbai, Navi Mumbai, Chennai, Bargur, Hyderabad in India Performance, Process and Program Partners Your

About Tandon Group The Tandon Group comprises of five companies These companies are working in various business sectors like Manufacturing, Defense, IT-ITES, Electronics, Telecommunication and Luxury & Fashion Strong presence of 36years in the business with record of delivering high quality products & services to the International Market

Infinx at a Glance 2004 Year of Inception 100 + IT-BPO Customers Clients Spread Across 15 Industries In 2013, there are 1500+ Employees and Growing Certifications: ISO 27001:2005, ISO 9001:2008, HIPAA Certified

Complete Portfolio of Solutions

Solution Snapshot Healthcare Solutions Revenue Cycle Management (RCM) Healthcare Analytics IT Enabled Healthcare Products & Applications Pharmacy Process Management Document Management Solutions Accounts Payable Management Indexing & Title Plant Solutions Specialized Data Entry & Document Processing Information Technology Solutions Business Analytics Software Development and Implementation IT Tools for Business Optimization ERP (SAP Business One) Implementation

Document Management Solutions Snapshot

Infinx Document Management Solutions Snapshot

Infinx Document Management Solutions Snapshot

Accounts Payable- Customer Challenges

Infinx Accounts Payable- End Benefits

Accounts Payable Capabilities

Invoice Processing Solution Solution Highlights

Infinx Accounts Payable- Process Flow

Invoice Processing in ERP

DMS Tools & Technology Infinx processes documents through its proprietary software suite which is combination of Manual and OCR process. It processes all documents: Structured Semi-Structured Unstructured

Case Study Large Customer

Scale & Credentials

Proven Track Record

SCALE - AP Production Milestones Volume Growth For Accounts Payable *Per day volumes

Delivery Excellence Infinx Best Practices

Delivery Excellence- Transition Methodology At Infinx, we have built an efficient, well-orchestrated and precise Transition / Migration methodology that defines our relationship with our clients. 2 Ramp Up 1 Core Transition As Is Study- Process Mapping, Productivity Metrics, Client Expectations Documentation- SLA, Process Manual, Knowledge Offsite Team Readiness- Orientation, Training, Rapport Pilot- Roadmap, Soft Launch Our Transition Methodology 3 Steady State Continuous Quality Audits Systematic Reporting Performance Review Continuous Improvement Incremental FTE Scale Up Recruitment Engine Process Enhancements Quality, Productivity, Enhancements post 90days

Operational Collaboration & Client Servicing Framework

Quality Mechanism

Performance Improvement & Sustenance

In Focus - Infrastructure

Infrastructure - Business Continuity & Disaster Recovery Archive and Disaster Recovery Parallel 3 data processing facilities are located in Mumbai, Chennai & Hyderabad Data Replication Capabilities across all centers Redundancy Interconnected delivery centers through site to site VPN tunnel Redundant Servers at each location Redundant Internet Connection Data Backup Daily/Weekly/Monthly Data Backup UPS protection to maintain the servers and network devices Power Backup

Infrastructure Facilities Snapshot Headquartered Headquarteredin insan SanJose, Jose,CA CA State Stateof ofthe theart artfacilities facilitiesin in Mumbai, Mumbai,Navi Navi Mumbai, Mumbai,Hyderabad, Hyderabad,Chennai Chennai&&Bargur Bargur

Differentiators & Benefits to Clients Client Centricity

Benefits to Client

Our Competitive Positioning

California, USA Mumbai, India Chennai, India Hyderabad, India Infinx Services Pvt. Ltd. Infinx Services Pvt. Ltd. Infinx Services Pvt. Ltd. Infinx Services Pvt. Ltd. 4340 Stevens Creek Blvd. Suite 275, San Jose, CA 95129, Telephone: +1 (408) 404-0500 Unit No. 1, SDF-1, Seepz-Sez, Andheri (East), Mumbai 400096, India 400-096 Plot No.B27, Phase II, Zone B Mepz-Sez, Sanatorium, Tambaram Chennai, Tamil Nadu, India Fax: +1-(408)-404-0548 Telephone: +91-22-4036-3000 Telephone: +91 44 2262-8600 Level - 1, Tower- 2, SEZ IT Park, Raheja's Mind space - South, Hardware Park, Srisailam Highway, MaheswaramMandal, Dist. - Ranga Reddy. Hyderabad- 500 005 Email: info@infinxinc.com Fax: +91-22-2829-0313 Fax: +91 44 2262-8612 Telephone: +91 0841-4677-777