Voice. Internet. Cloud. Data. VoIP. Cable. Mobility.

BETTER PROPOSAL PROVIDERS Voice. Internet. Cloud. Data. VoIP. Cable. Mobility. Voice. Internet. Cloud. Data. VoIP. Cable. Mobility.

WHY TELEGRATION Founded in 1990, Telegration is headquartered in Clawson, Michigan. Telegration provides our partners with access to quality network services, mobility, cloud services, competitive pricing, high commissions, and ongoing development and communication of new products and services. What s more, we provide the tools, technology, and winning environment to motivate you to succeed. Our great relationships with our providers allows us to develop a team-fostered support strategy that is second to none and is evident in our day-to-day interactions with our partners. As a leading technology provider, Telegration offers a complete range of solutions including: voice, Internet, mobility, cable, data, cloud, hosted PBX, enterprise IT and professional managed services. We can access a comprehensive portfolio of partners and providers including AT&T, Broadview Networks, CenturyLink, Charter, Comcast, Evolve IP, incontact, Level 3, Masergy, Megapath, Rapid Scale, Navisite, TDS, Time Warner Cable, US Signal, Windstream, XO Communications and others. Why It s Better Here We re different and better as a value added solution provider because we take an unbiased and objective approach to building the best technology services for your clients. Our support team members are trained to solve any technology needs by assisting you to make the right decisions. We do everything better because we have the best: Providers Telegration works with a wide range of premier providers of voice, Internet, data, mobility, cable, and cloud services to meet all local and national technology needs. No matter how diverse or complex our sales engineering team will guide you to the right solution every time. Process Unrivaled back office support and proven processes eliminate the typical inefficiencies and hassles associated with placing orders, tracking, provisioning, and billing. Telegration will provide true project management and ensure follow up on all your complex projects. People One-of-a-kind service and support built on close, personal relationships by people who take pride in their work and really care. Your dedicated account team will be an extension of your business helping you secure larger opportunities and more business with our teamed approach.

More Reasons to Choose Telegration as your Technology Solutions Provider Simplicity Telegration makes technology easy. We know the providers, their people, and their processes. Our support team members act as your single-source resource to make customized recommendations for your clients, order all services, and then streamline the deployment of all of the services you need. Save time and money Telegration does all of the legwork in seeking out, ordering, and provisioning your solutions, so you save valuable time that you can spend on business-critical matters instead. In addition, our channel support managers and sales engineers know our providers packages and services inside and out, so they work for you to build the best technology solutions at the lowest cost. Unbiased, objective consulting Telegration has solid, long-term relationships with AT&T and other leading names in voice and Internet, mobility, cable, data, cloud and other services. Our unbiased focus is on you and your specific business technology needs the best fit of technical solution, service level, and price and not on a preferred vendor. Respected AT&T Master Solution Provider As one of the largest Authorized AT&T Solution Providers in the United States, Telegration can provide nationwide access to a comprehensive range of cost-effective AT&T services everything a growing business needs. We have a long-term relationship with this global telecom giant. As a result, we make it easy and cost effective to tap into AT&T s world-class services and build the right package to solve your specific requirements. Sales engineers that know technology Our sales engineers are actively involved in the order process. That means the right services get ordered in the right way and there are no major surprises or delays. Sometimes you need a highly qualified engineer to work through telecom challenges and Telegration has them readily available. The best customer service Telegration has the best customer service in the industry. Really. Our customers and agents have told us that every day since Telegration opened its doors. Customer Service is ready to answer questions and solve problems 24/7 every day of the year. Our proactive approach to customer service means that we ll monitor your account to ensure you re on the right plan for the best cost savings. One more reason why It s Better Here.

Milestones 2014 Named AT&T Solution Provider Champion-SILVER Named 2014 Cable Presidents Club 2013 Named AT&T Solution Provider Champion Traverse City Cloud Advisory Council Event Cloud Partners Sponsorship "Cloud Selling Skills Seminar" 2012 Named AT&T Mobility Advisory Board Member Voted a Top 50 Channel Program by readers of Channel Partners magazine Voted Top Premier Partner for Comcast 2011 Voted a Top 50 Channel Program by readers of Channel Partners magazine Launched mobile web site Named Time Warner Cable Advisory Member Named AT&T Top Performer in Customer Satisfaction Scores Named TDS Top Agent 2010 Named US Signal Top Producer Partner Sales 2009 Received Champion Award from AT&T Business Solutions Named among the Top-10 Compensation Companies by the Telecom Agent Association Added AT&T Mobility services to services portfolio 2008 Expanded to a new corporate headquarters in Clawson, MI Named AT&T Solution Provider Champion Named AT&T Master Agent 2006 Named to AT&T Alliance Channel Advisory Council 2004 Awarded SBC 5-Star Authorized Distributor Status for 10th year in a row (1994-2004) 1999 Won Detroit Future Fifty Award 1994 Awarded Ameritech 5-Star Distributor Status 1990 Founded in 1990 in Troy, Michigan, as a better way for small and medium-sized businesses to obtain the best business-class telecommunications services simply and most cost effectively

COMMITMENT Business as usual is not how we operate. Mediocre customer service is not acceptable. As a Telegration partner you ll receive exceptional customer service every day. If that doesn t happen we want to hear about it. Our long-term commitment to helping your business is founded on the following principles: The highest level of customer service in the industry. A full line of services by the industry s best providers. Scheduled reviews of your opportunity funnel and sales pipeline. Recommendations in simple to understand language. Confidentiality with any proprietary information we are given. Team members that personally confirm and coordinate all work with you and the vendor if necessary. Free network design and configuration of data, voice and Internet services with the assistance of highly skilled network engineers. Here s something you don t expect but which you ll only receive from Telegration as your single-source solution provider. We call it Proactive Partner Support. After 90 days of becoming a Telegration partner, your support team will review your relationship with Telegration to ensure you are completely satisfied and obtaining the support you desire. With our sophisticated database, we will monitor your opportunity submissions on an on-going basis to ensure your requests are responded to and followed up by each member of your support team. We will proactively recommend new services or solutions that your clients can benefit from. Telegration is committed to providing the best overall experience in the industry. Award winning compensation program - Telecom Agent Association voted Telegration one of the Top 10 compensation companies for our aggressive commission plans, automated commission programming and over-all ease of doing business with for commission support and commission accuracy.

Meet the Telegration Team Denis V. Raue, President & CEO Denis Raue is President and CEO of Telegration, Inc. Denis oversees the direct strategic success path of the company and day-to-day management of Telegration s financial, marketing, technology, and sales support processes. He is also responsible for developing and managing long term partnerships with providers of local, long distance, usage, access, mobility, data and Internet services. In addition, his responsibilities include product development, pricing, compensation, and implementation, as well as managing the growth of the company s alternate channel sales program. Denis currently serves on Advisory Boards for AT&T, AT&T Mobility, Time Warner and Comcast, as well as a board member of the Agent Alliance. Prior to founding Telegration, Raue was Area Manager at Telecom USA, Tyson s Corner, Virginia serving the Baltimore, Washington D.C., Maryland, and northern Virginia regions. He was responsible for sales and regional customer and sales support. Before coming to Telecom USA, he served as manager of major accounts in the Michigan and Ohio territories, for LCI International, Inc., Birmingham, MI. Denis holds a BA in Economics from The University of Michigan, Ann Arbor. Daniel G. Williamson, Executive Vice President Daniel Williamson is the Executive Vice President for Telegration, Inc. Williamson oversees the direct and agent sales channels for the company. He is chartered to control the day-to-day activities of these channels and ensures all personnel are carrying out the sales management process. His main areas of concentration in this process are product and skills training, activity performance and revenue performance for the channels. Before joining Telegration, Williamson spent 13 years at Sprint in numerous roles, including direct sales, branch management, national account management and regional management. He also spent three years as the Director of Local Services at MCI where he led a team of 10 managers in the Midwest market. Williamson holds a Bachelor of Science degree in Marketing from Central Michigan University, Mount Pleasant, MI. He will celebrate 17 years with Telegration in October 2014. Jeremi Hunter, Vice President of Sales and Marketing Jeremi Hunter is responsible for overseeing Sales and Marketing, Customer Service and Channel Support as well as working with assigned Agents from across the country. He shares responsibility with the company s Vice President of Business Development for developing and managing agreements with new providers of usage, access, data, cloud and Internet services. Jeremi s areas of concentration are the day-to-day activities for product and skills training, activity performance, and assisting in revenue performance for the channel. Joining Telegration in 1998, after attending Michigan State University, Jeremi started as a Senior Account Executive and was promoted to Director of Sales in 2005.

Brandon Burchard, Vice President of Business Development Brandon Burchard is a seasoned telecommunications professional with 14 years of experience working with all major telecom providers. Brandon began his Telecom career in 1999 and quickly was promoted to sales engineer where he was responsible for designing, pricing, and proposing voice and data solutions for businesses across the country. Brandon has held the Director of Sales Engineering position since 2011 where he has lead the expansion of the sales engineering team and is also responsible with keeping the company at the leading edge in application selling and sales support. Staying ahead of the technology curve has always let Brandon lead the pack in sales and customer loyalty. Rayon Treadwell, Marketing Administrator & Agent Recruiter Ray is responsible for implementing initiatives which support the Direct & Indirect Sales Channels. These initiatives include Internet Marketing, Direct Marketing, and Tradeshow Development as well as organizing company agent events. Ray works in conjunction with the management team editing promotional literature, newsletters, and Internet marketing projects. He is also responsible for agent recruiting that involves collaborating with HR for developing and implementing recruiting policies and strategies. Rayon holds a Bachelor of Business Administration degree majoring in Marketing from Eastern Michigan University, Ypsilanti, MI. Lynette Jones, Director of Customer Service Lynette Jones is Director of Customer Service at Telegration, Inc. Lynette is responsible for overseeing all phases of this department with the primary goal of providing superior Customer Service through thorough Project Management. Lynette manages seven Customer Service Reps, oversees the project management and implementation of all orders, trouble shoots and expedites, assists in repair diagnostics and billing matters when higher levels of attention are needed. She was promoted to this position after two years as a Senior Account Sales Executive in 2010. Lynette also participates in developing new order processes at Telegration and advocates for new methods and procedures with AT&T and other providers for the benefit of their customers. Her fifteen years of sales experience combined with many years of project management experience bring unique advantages to the Director position. Lynette has been certified in most voice and data services with AT&T and has a broad background in the telecommunication industry. She attended Michigan State, Oakland Community College and Walsh College of Business.

Ian Branam, Mobility Support Manager Ian Branam is the Mobility Specialist for Telegration Inc. Direct & Agent Sales Channel, having extensive training in the wireless portfolios of all major carriers and first-hand experience with fulfilling the wireless needs of today s business. Ian joined Telegration in 2001, starting in the Customer Care Department. Next, Ian moved into a Corporate Account Management team as the primary client contact. He was also responsible for growing revenue goals for assigned accounts negotiation and maintenance of sales and service contracts. Ian has been promoted to include the management of Mobility support in 2013. Before joining Telegration, Ian was a Purchasing & Quality Control Manager for six years at a Michigan based Computer Wholesale Distributor Co. called Micro America. Prior work experience includes eight years in the US Navy NARA Division assigned to the USS Eisenhower Aircraft Carrier as Aviation Hydraulic Mechanic. He spent his active duty stationed in Norfolk, Virginia and reserve duty at Selfridge ANG Base. Craig Goins, Sales Engineering Team Leader Craig Goins is a Sales Engineering Team Leader for Telegration, his responsibilities include supporting a team of 12 direct account executives and numerous outside agents with evaluating, designing, quoting communications solutions to meet customer needs, increasing efficiency and/or providing cost savings working with various LECs, CLECs and Resellers to identify voice, cloud and data solutions range from POTS, PRI, Integrated Voice, Internet and Private Networking (point to point and MPLS). Before joining Telegration, Goins spent nine years at Technology Solutions in numerous roles, including sales, project management and customer advocacy, supporting PBX, VoIP and structured cabling projects, as well as carrier services analysis for their customers. Over the past five years, he has been an Adjunct Instructor in Telephony Technology at Eastern Michigan University. Prior work experience includes ten years at Kelly Services in call center, call center management and project management roles. Goins holds a Bachelor of Business Administration degree from Eastern Michigan University, Ypsilanti, MI George Aldea, Senior Sales Engineer George Aldea is a Senior Sales Engineer for Telegration. He is responsible for supporting our Alliance Partner Channel and Telegration s Direct Sales team with evaluation, design and quoting of voice, data and cloud solutions. George is an excellent communicator which includes listening to what a client s concerns are then providing solutions to solve their concerns. He truly believes that technology is a tool that helps make our work and lives more efficient and easier to manage. George began his telecommunication career in 2000 working as a Senior Account Manager with SBC. His effective approach to the market let to success selling advanced networking and VOIP services to some of the largest Enterprise accounts on the books for SBC in the Midwest. After SBC/ATT, George spent time with a technology consultant firm selling IT implementations including Microsoft products such as Lync Server, Exchange Server, System Center and Windows Server upgrades. George graduated from Walsh College with a Bachelor of Science Degree in Finance.

Andrew Fisher, Sales Engineer Andrew Fisher joined the Telegration Sales Engineer team in April, 2013. He holds an Engineering Degree from the University of Michigan, Ann Arbor and has worked in automotive, construction and mortgage industries in addition to telecommunications. He has used his engineering training to put the customer first, thereby designing the best solutions for their needs. Heather Conaway, Manager of Channel Support Heather Conaway is an Executive Assistant to Denis Raue, President of Telegration, and also manages the Channel Support Managers for the Agent Channel. She is responsible for the day to day support of the President, as well as managing working with the Agent Channel providing voice, data and integrated solutions from our nationwide telecom carriers. Heather joined the Telegration team in June of 1994 as a Receptionist, has held varies roles within the company as she continues to grow her career path at Telegration. Marjorie DeBenedetti, Channel Support Manager Marjorie DeBenedetti is an Executive Assistant to Denis Raue, President of Telegration and Channel Support Manager for the Agent Channel. She is responsible for the day to day support of the President, as well working with the Agent Channel providing voice and integrated solutions from our nationwide telecom carriers. Marjorie joined the Telegration team in 2005 and continues to develop her career path at Telegration. Marjorie graduated from Oakland Community College in 2010 with her Associates Degree in Applied Science Paralegal. Devon Puruleski, Sales Administrator and Commission Specialist Devon Puruleski is a Sales Administrator for Telegration and Executive Assistant for General Manger, Dan Williamson, and Vice President of Sales and Marketing, Jeremi Hunter. Devon supports our Agent Channel and our direct team providing commission assistance with our nationwide telecom carriers. Devon joined the Telegration team in 2011 and continues to grow her career path at Telegration. She graduated from Rochester Christian College, April 2012 with a BA in Business Management. Maria Perisi, Channel Support Manager Maria Perisi is a new member of the Telegration Channel Support Manager team. She is responsible for working with the Agent Channel, providing voice and integrated solutions from our nationwide telecom carriers. Maria has been in the telecommunications industry for over 14 years, working for numerous local and national service providers. She is excited to join the Telegration team and looks forward to developing her career path at Telegration.

Debra Hutcherson, Director of Commissions Debra Hutcherson is Director of Commissions, responsible for overseeing payroll and commissions. She is the liaison with the technical team and responsible for maintaining the commission database for all sales personnel to ensure correct and timely payout deadlines are met. In addition, Debra is responsible for communicating and updating all compensation processes to the system as well as being responsible for the collection process and commission reconciliation of all of Telegration, Inc. s providers. Prior to joining Telegration Debra worked for SBC, formerly known as Ameritech, and was responsible for their commission processes, personnel tracking and paying out commissions to the EBS division, which consisted of approximately 300 sales representatives. Prior to her promotion to this position she worked as Accounts Payable Manager. Hutcherson is a graduate of Wayne County Community College with an Associate Degree in Accounting. She celebrated 15 years at Telegration in March 2013. Linda Martin, Commissions Manager Linda Martin is Commissions Manager, responsible for overseeing commission investigations. She is the liaison with the technical team and responsible for maintaining the commission database for all sales personnel to ensure correct and timely payout deadlines are met. In addition, Linda is responsible for communicating and updating all compensation processes to the system as well as being responsible for the collection process and commission reconciliation of all of Telegration, Inc. s providers. Linda joined the Telegration team in 2001 as a Customer Service/ Project Manager and varies roles within the company for 13 years before being promoted to the Commission Team in January 2014

Customer Service Great Customer Care Starts Here Our partners customers are happy, satisfied, and they will stay with you for the long term. It s Better Here because we have the right products, process, and people to solve business technology challenges for all businesses in any industry. Our support team members drive customer satisfaction every day through unbiased and objective technology recommendations that fit the requirements and budget of your clients business. Have questions or need help? Telegration Customer Service is available 24/7/365. In addition to troubleshooting, our customer service team also sends out installation surveys and customer satisfaction surveys on a regular basis to gauge our effectiveness in serving you. Project Management That Works Telegration delivers one-of-a-kind service and support for our customers from day one. Over time you ll build close, personal relationships with people who take pride in their work and really care like our order fulfillment and customer service reps. Technology can be complex and getting your order fulfilled correctly can be an enormous challenge. We ve invested in our back-office staff of order fulfillment and customer service representatives. Our representatives have the experience and expertise to manage scheduling, hookups, outages, billing issues and more. We do the coordination and communication with providers and solve any problems so you don t have to. Our Corporate Account Manager Team In addition to your dedicated account team, Telegration has assigned specialized representatives available to assist customers who need quality support on an ongoing basis. Corporate Account Managers (CAM) help current customers, as well as assisting customers who are implementing new technology solutions. The CAM team also provides internal support for customers to resolve any issues with Telegration s service providers.

Our Dedication to Customer Service Starts at the Top Executive Management: Denis Raue 248-284-6701 draue@telegration.net President & CEO Daniel Williamson 248-284-6794 dwilliamson@telegration.net Executive Vice President Jeremi Hunter 248-284-6718 jhunter@telegration.net Vice President of Sales & Marketing Brandon Burchard 248-284-6716 bburchard@telegration.net Vice President of Business Development Corporate Account Management: Daniel Fell 248-284-6760 dfell@telegration.net Corporate Account Manager Channel Support: Heather Conaway 248-284-6705 hconaway@telegration.net Manager of Channel Support Marjorie DeBenedetti 248-284-6727 mdebenedetti@telegration.net Channel Support Manager & Executive Assistant Noelle Lia 248-284-6759 nlia@telegration.net Channel Support Manager & Mobility Specialist Maria Perisi 248-284-6793 mperisi@telegration.net Channel Support Manager Mobility Support: Ian Branam 248-284-6740 ibranam@telegration.net Mobility Support Manager Sales Engineering Support: Craig Goins 248-284-6703 cgoins@telegration.net Senior Sales Engineer Team Leader George Aldea 248-284-6756 galdea@telegration.net Senior Sales Engineer Andrew Fisher 248-284-6797 afisher@telegration.net Sales Engineer

Marketing: Rayon Treadwell 248-284-6795 rtreadwell@telegration.net Marketing Administrator & Agent Recruiting Specialist Customer Service & Order Fulfillment: Lynette Jones 248-284-6742 ljones@telegration.net Director of Customer Service Justin Jones 248-284-6722 jjones@telegration.net Customer Service Intern Shanita Mills 248-284-6758 smills@telegration.net Team Leader Order Fulfillment & Customer Service Bonnie Houseworth 248-284-6757 bhouseworth@telegration.net Order Fulfillment & Customer Service Louisa Halmi 248-284-6762 lhalmi@telegration.net Order Fulfillment & Customer Service Linda Hicks 248-284-6761 lhicks@telegration.net Order Fulfillment & Customer Service Sandra Smith 248-284-6732 ssmith@telegration.net Order Fulfillment & Customer Service Joel Eifert 248-284-6790 jeifert@telegration.net Order Fulfillment & Customer Service Finance & Human Resources: Carina Woodham 248-284-6706 carina@telegration.net Director of Finance & Human Resources Donna Chase 248-284-6707 dchase@telegration.net Collection Representative and Finance Assistant Commissions: Debra Hutcherson 248-284-6709 dhutcherson@telegration.net Director of Commissions Linda Martin 248-284-6721 lmartin@telegration.net Commissions Manager Devon Puruleski 248-284-6739 dpuruleski@telegration.net Sales Administrator & Commission Specialist Operations & TGNLD Services: Geoff Voss 248-284-6734 gvoss@telegration.net Operations & TGNLD Pricing Manager General Support Customer Service Center 1-800-860-8881 E-mail: customerservice@telegration.net Billing Department 888-718-1444 E-mail: finance@telegration.net Agent Support 1-888-TEL-GRTN

SOLUTIONS Everything You Need from One Provider: Telegration Today s telecom environment is complex. No matter how large or complex your business communications needs may be, Telegration s experienced support team can analyze your situation and create a solution with the best technologies and the best rates. Explore the Telegration solutions and how they can help your business: Voice & Internet Telegration gives you the flexibility to choose from the widest range of calling features and Internet connectivity options at the best rates possible. Mobility As your single-source provider of telecommunications services, Telegration can help you ensure that your mobility strategy will integrate effectively with your overall business communications network. Cable We can help you determine the right bundle of services, the right bandwidth, and the right provider and help you choose between cable coax and fiber. Data Our Channel Support Managers & Sales Engineers eliminate the confusion around data services and help you determine the best technical solution whether considering MPLS, T1, fiber broadband bundles, business-class Metro Ethernet, coax cable, and more. Cloud Our consultants will work with you to solve the common and unexpected challenges of cloud selection, deployment, and adoption. Hosted PBX Telegration makes the process of evaluating and deploying a hosted PBX solution easy because we do it all, including consulting with you on your specific business telecommunications needs. Enterprise IT Telegration works with AT&T and other top connectivity companies to help you solve enterprise IT connectivity problems with the best combination of providers and technologies. Professional Managed Services Telegration can create a customized plan for professional managed services beyond our traditional services as a telecom master agent.

Traditional Telecom Provider - Regional is a Michigan business, owned and managed by a team of accomplished executives with strong engineering backgrounds and proven success. Headquartered in the heart of Southfield, Michigan, 123.Net has been successfully providing voice, data, and colocation infrastructure services to enterprises, carriers, ISPs, and technology companies for over 15 years. 123.Net is focused on providing the best possible wholesale internet and telecommunications services to ISPs, technology companies, CLECs and enterprises requiring unmatched performance and reliability from their data services provider. Colocation Metro Wireless Metro Ethernet Channelized Voice Dynamic Voice Ethernet Medium to Enterprise Businesses headquartered in the Michigan area Multi-site businesses with voice and data needs along with integrated cloud infrastructure MPLS Private Line Businesses that are dissatisfied with service levels DS- 3 Services Bandwidth and help desk support T1 Services SIP Voice Peering Businesses that require redundant last mile access options PRI Voice Businesses looking for Ethernet Wireless Internet COVERAGE MAP WHY 123. NET Strong focus on service and support Help Desk answered live by certified technicians in their Southfield, MI NOC Project management for all installations Redundant last mile option via fiber, Wireless, and alternative access providers Connectivity to 3 data centers in Michigan Aggressive on-net pricing and fast installations

Traditional Telecom Provider - Regional is a facilities based Telecommunications provider with its headquarters in Lansing, Michigan. ACD.net provides Fiber Optic Service, Metro Ethernet, Telephone, Hosted Phone Service, DSL, Datacenter and Web hosting services. ACD. net services all types of customers, including institutional, large and small business. They are experts at operating Internet networks and have been in the business since 1992. ACD.net customers expect and receive very reliable service, expert customer support and rapid delivery and repair. Fiber MPLS T 1 Small, Medium and Enterprise Businesses headquartered in the Michigan area Multi-site businesses with voice and data needs VOIP Business Ethernet SIP Colocation Businesses that are dissatisfied with service levels and help desk support Businesses that require redundant last mile access options Multi-Tenant Buildings COVERAGE MAP WHY ACD NET Strong focus on service and support Help Desk answered live by certified technicians in their Lansing, MI NOC 24X7X365 Project management for all installations Redundant last mile option via fiber, EoCU, and alternative access providers Connectivity to 40,000 square foot data center in Lansing Michigan Aggressive on-net pricing and fast installations

Traditional Telecom Provider - National Award winning AireSpring is one of the fastest growing telecommunications carriers in the USA, with over 4 billion call records processed every year. AireSpring is a privately held, diversified, debt free, and full service communications company which offers a broad range of innovative services at competitive prices. AireSpring offers next-generation Integrated, SIP/VoIP, Voice, Data, Cloud Hosted IP PBX, MPLS and Conferencing products geared to deliver power and flexibility at cost-effective rates. When business needs power, flexibility, and affordability, AireSpring is THE solution! of product awards. Local Cloud Hosted PBX Highest customer satisfaction from small busi- Long Distance nesses to mission critical enterprise operations. Internet Multi-site businesses with voice and data needs SIP Trunking Conferencing MPLS MESH Call Compliance Businesses that are dissatisfied with service levels and help desk support One person contact for all your service needs One simple bill Voice over MPLS - VoMPLS COVERAGE MAP WHY AIRESPRING Award winning products and services Extremely aggressive rates Widest range of Voice and Data options High Quality 24/7 customer support 7 leading network providers 24/7 advanced network monitoring Multi-carrier redundancy - maximum security

Traditional Telecom Provider - National is a Telecom Service Provider that delivers High-Speed Internet and Wide Area Networks. Headquartered in Berwick ME, about 1 hour from Boston Massachusetts, with authorized Sales Representatives servicing 50 states nationwide. APX net started in 2001, as a parent company NLT Co. a regional leader in High-Speed Fiber Optic Access Design and Development. Today, APX net offers the latest in Fiber Optic products in the top 20 Metro Markets nationally and most tier 2 and 3 Rural Markets in 50 states. Fiber Optic Small, Medium and Enterprise Businesses Coax Two types of Internet access delivery methods: Private Lines Virtual Private Lines Fiber Optic and COAX Cabling. Both are 100% independent of the Ma Bell Network, providing unsurpassed redundancy and reliability Any to Any configuration Three Types of WAN Products delivered over Redundant Rings fiber optic connections: Private Lines, Virtual Private Lines and Any-to-Any configuration Multi-site businesses with data needs COVERAGE MAP WHY APX NET Clients are assigned a direct customer service representative that has detailed knowledge of your data needs Latest in Ethernet and Fiber Optic Technologies Leader in design and installation of High Seed Data Products and Services Ability to provide connectivity utilizing cable MSO fiber networks

Traditional Telecom Provider - National serves customers nationwide with a broad range of wireless voice and data services. AT&T has the nation's most reliable 4G LTE network and services 110 million wireless subscribers. AT&T holds spectrum licenses in all 50 U.S. states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Also AT&T has the best worldwide coverage of any U.S. carrier with voice coverage in more than 225 countries, and data roaming in more than 210 countries with 3G in more than 175 countries. AT&T serves millions of customers, concentrated in 22 states, with wired services, including broadband, long distance and local voice. DSL MPLS Small, Medium and Enterprise Businesses Copper Lines ACD / IVR Multi-site businesses with voice, data, cloud and Local PRI Managed router mobility needs Long Distance Integrated T1 Private Line Ethernet DIA / IP Hosting Uverse Mobility Local footprint covering former BellSouth, SBC, Pac-Bell, Ameritech territories Businesses looking for a diverse range of products Low cost broadband services Uverse Mobility services COVERAGE MAP WHY AT&T Global coverage Enterprise customers who desire a global/ reliable network Name brand recognition Large product suite Strong coverage

Traditional Telecom Provider - Regional Bright House Networks NOC, Data Centers and Headends are connected across a fiber optic backbone. Theirnetwork facilities set a new standard in network integration, scalability, flexibility and reliability. Telegration s relationships with industry leading companies, combined with our commitment to rapid deployment of proven technologies, ensures that we are committed to providing sound networking solutions across their entire network infrastructure. PBX Trunks Fiber Managed Security Audio Conferencing Small, Medium and Enterprise Businesses located in the Brighthouse coverage area Business Phone Business Internet Dedicated Internet Access Businesses that are dissatisfied with service levels and help desk support Businesses that require redundant solutions for voice and data Metro Ethernet, Managed VPN Web Hosting COVERAGE WHY BRIGHT HOUSE Bright House serves 2.4 million customers across the U.S. Sixth largest owner and operator of cable systems in the US Bakersfield, California Voice, Data and Video Communications Provider Birmingham, Alabama 24/7 customer care and technical support Orlando, Florida Facilities based fiber optic networks (privately Detroit, Michigan owned from end to end) Indianapolis, Indiana Tampa Bay, Florida Over 100K miles of fully owned and operated hybrid fiber/coax network

Hosted PBX, Call Center & SIP Provider is a leading information technology and cloud services provider serving business customer since 1996. Broadview has built and operates its own advanced communications network and offers next-generation services including cloud-based phone systems, integrated networking services, cloud-computing services, as well traditional voice, data and Internet services. Unlike other providers, Broadview seamlessly blends all of these services to solve today s business challenges. Cloud Phone System Medium & Large Businesses Call/Contact Center Existing Mitel clients looking for hosted PBX Virtual Office Clients headquartered in the Northeast Cloud Computing Clients who want to bundle HPBX with cloud ser- MPLS vices Data/Internet Businesses with mobile workers PRI/T1/SIP Businesses looking for disaster recovery solutions Clients with high volume usage COVERAGE WHY BROADVIEW Nationwide coverage with strongest network in the Northeast Owns their own network Mitel handsets are unique in hosted space Aggressive pricing Feature rich services In house expertise in cloud and contact center space

Traditional Telecom Provider - National Telecom is unmatched in their ability to integrate telecommunications technologies and services. BullsEye create customized bundled solutions for all areas of national multi-location business communications: headquarters, regional offices, retail store locations and field staff. BullsEye is the only multi-location telecom provider offering every service, for every location, nationwide. BullsEye services successfully installed in 51,068 locations nationwide. Phone Services Multi-unit operators looking to consolidate Cloud Solutions Digital Voice Services phone, broadband, hosted pbx, ip-vpn, network security and other managed services nationwide Managed Services Businesses that want to reduce then number of Online Management Tools providers across multiple locations Broadband Services Businesses that require redundant last mile access options Businesses looking to consolidate billing COVERAGE WHY BULLSEYE Nationwide Coverage Telecom expense management portal Help companies drive down costs, untangle billing nightmares and eliminate the finger pointing that comes from managing multiple telecom service providers The only multi-location telecom provider offering every service, for every location, nationwide. Services successfully installed in 51,068 locations nationwide

Traditional Telecom Provider - National is the technology ally for small and mid-sized businesses. Cbeyond enable their customers to focus on their core business activities by shifting the burden of IT infrastructure management to us. Cbeyond delivers cloud services, communications and connectivity through award-winning enterprise data centers and a private, IP enterprise network. Founded in 1999, Cbeyond is a technology service provider with a long history of delivering technology and service innovation for small and mid-sized Cloud Virtual Receptionist Small, Medium and Enterprise Businesses TotalCloud Managed Hosting TotalCloud Data Center Mobile Phones Tablets Conferencing Multi-site businesses with voice and data needs Businesses that are dissatisfied with service levels and help desk support PRI Hosted Micro Ex- Businesses with Mobile applications SIP change Businesses looking for comprehensive, innova- MPLS Secure Backup tive IT services and communications solutions Toll Free Numbers Secure Desktop COVERAGE WHY CBEYOND Atlanta Miami Own, operate and manage a private business-class Boston Chicago Dallas San Francisco San Diego Twin Cities network that delivers a unified voice, data and hosted services experience Cloud data center completed SOC 2 audit and SOC 3 seal of assurance Detroit Washington DC Partnerships with industry leaders such as Microsoft Denver and Cisco Houston Los Angeles

Traditional Telecom Provider - National CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The Company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. DSL Private Line Small, Medium and Enterprise Businesses Cable Dedicated Internet / IP Multi-site businesses with voice, data, cloud needs Copper Line Local PRI MPLS Managed router Local footprint covering former Sprint/Embarq territories Long Distance Businesses looking for a diverse range of products Dynamic/ Integrated T1 Ethernet Access COVERAGE MAP WHY CENTURYLINK Connectivity across CenturyLink s owned and operated Tier 1 global network Industry leading Cloud and hosting solutions and expertise Award winning Commitment to working with our customers 430K miles of fiber, connected to 55 data centers SAVVIS A CenturyLink Company

Traditional Telecom Provider - Regional Unleashes the unique power of our superior two-way, interactive digital cable plant. Charter provides a full range of advanced broadband services. Charter Business provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter Media offers target integrated advertising and promotional solutions for advertisers through national cable networks, Internet advertising, mobile marketing and events supported by marketing, research and award-winning creative services. Internet Fiber Internet Managed Router VPN Backup Data Networking Long Distance Toll Free SIP Remote Number Forwarding Small, Medium and Enterprise Businesses located in the Charter coverage area Businesses that are dissatisfied with service levels and help desk support Businesses that require redundant solutions for voice and data PRI Local COVERAGE MAP WHY CHARTER Voice, Data and Video Communications Provider 24/7 customer care and technical support Facilities based fiber optic networks (privately owned from end to end) Privately owned high speed, long haul fiber optic backbone spread over 29 states

Traditional Telecom Provider - National was founded in 1963 as a single-system cable operation of 1,200 subscribers. Since then Comcast has grown to be the nation's leading provider of entertainment, information and communications products and services with 24.4 million cable customers, 14.7 million high-speed Internet customers and 6.1 million digital voice customers in 39 states and the District of Columbia. Comcast is one of the nation's leading providers of communications, entertainment and cable products and services. Headquartered in Philadelphia, PA, Comcast has over 100,000 employees nationwide whose goal is to deliver the highest level of service and improve the customer experience. Internet (Coax & Fiber) PRI /POTS Small, Medium and Enterprise Businesses located in the Comcast coverage area TV Metro Ethernet ENS Internet EPL Private Line Businesses that are dissatisfied with service levels and help desk support Businesses that require redundant solutions for voice and data EVPL-Virtual Private Line Business Voice Edge Hosted PBX COVERAGE MAP WHY COMCAST Voice, Data and Video Communications Provider 24/7 customer care and technical support High speed, high capacity fiber optic internet operates across a vast and growing hybrid-coax network, with more than 145K miles of fiber Privately owned high speed, long haul fiber optic backbone spread over 39 states

Cloud Service Provider is a managed service provider focused on optimizing, managing and securing mission-critical IT services for the enterprise. Areas of expertise include private and public cloud, HIPAA, PCI compliance, security, database, network, storage, disaster recovery and migration. Managed Hosting Services Requires a highly customized solution Cloud Computing Expect above and beyond service levels Direct enabled managed AWS Require performance Database Management Services Complex, Global, Mission Critical IT Solutions Colocation/Managed Colocation Large scale marketing campaigns Managed Storage Applications with variable peak demand times (Gaming, Finance) COVERAGE WHY DATAPIPE Global Capabilities Worldwide availability consistency Certified support staff SSAE16 certified datacenters Single pane of glass management Interop with AWS and hosted server platforms Ability to deploy and manage across multiple platforms

Traditional Telecom Provider - National Builds and manages private IP-based wide area networks that do not use the public Internet. Connecting business sites at virtually any address in the United States. EarthLink offers cable in the following carrier footprints: Cox, Time Warner, Suddenlink, Comcast and Charter. Services Sold Customer Profile DSL DSL w/ MPLS Small Medium Business looking for cost Cable w /MPLS effective WAN networking solutions Data Center Hosting Compliance offerings Web Hosting/Network Security/365 Broadband solutions for multi locations under one bill Businesses looking for DR solutions and security help Voice services including PRI and SIP Trunking Coverage Map Why EarthLink Formerly NewEdge Networks (Acquired 12/10) Wide range of services including Data, Voice and Cloud Hosting HIPPA Compliant Data Centers Excellent Retail vertical offering

Hosted PBX, Cloud, Call Center & U.C. Provider is The Cloud Services Company. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP's combination of security, stability, scalability, and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings. Hosted PBX Network Security Medium & Enterprise Businesses Call Center WAN Management Businesses looking for DR / BC Solution Virtual Desktop Unified Communications Businesses looking to outsource infrastructure man- vserver agement Data Backup & Recovery LAN Management Colocation Business Continuity & Disaster Businesses looking for HPBX and cloud services from one provider Businesses looking to refresh their IT infrastructure Businesses with remote workers or call centers COVERAGE WHY EVOLVE IP Headquarters in Wayne, PA Nationwide Coverage Data Center Locations Wayne, PA Philadelphia, PA Cleveland, OH Well funded and large support staff with in house expertise Redundant platforms for maximum reliability Great reputation and references Experts in call center space Can provide a total solution from communications to virtual desktops Las Vegas, NV

Traditional Telecom Provider - Regional is a leading technology solutions provider offering data networking, voice, and managed services throughout the Midwest. Founded in 1998, First Communications network has grown to include more than 600 onnet wire centers and supports over 35,000 customers. Headquartered in Akron, Ohio and a 24x7x365 Network Management Center in Chicago, First Communications is dedicated to pairing effective customer communications with next generation technology. Ethernet Small & Medium Businesses MPLS/VPLS Customers located in the mid-west SIP Trunking High volume voice usage Voice Solutions Businesses looking to reduce cost Internet Managed Services Dynamic/Integrated T1 COVERAGE WHY FIRSTCOM Regional OH, IL, MI Aggressive long distance pricing Good implementation process Aggressive pricing for clients looking to reduce cost

Traditional Telecom Provider - Regional is a rapidly growing facilities-based IP communications carrier with local expertise and global reach. Grid4 provides companies with the telecommunication tools needed for today s dynamic business landscape. Grid 4 has invested in the people and technology that bring businesses smarter solutions, unmatched value, reliability and a world-class customer experience that continues to exceed the expectations of the most demanding companies. SIP Small & Medium Businesses High-Speed Internet Access Single-Site or Multi-Site businesses MPLS Businesses looking to reduce cost Managed IP Businesses unhappy with existing provider Hosted IP Businesses looking to replace existing PBX Hosted Firewall Services COVERAGE WHY GRID 4 Regional MI Only Fast and easy installations Low cost services Personal support / simple agreements Local business

Hosted Contact Center focuses in the customer service market and provides cloud based software for the contact center. Founded in 1997 as a CLEC incontact shifted their model in 2005 to deliver pay as you go software for contact centers. Primary services include Hosted Contact Center Solutions, ACD, CTI, IVR, and VoIP. Targets are multi site, call centers, remote workers and disaster recovery solutions. incontact s powerful portfolio of cloud-based contact center solutions enables organizations to operate more efficient, optimize the cost and quality of every interaction in the contact center, create new pathways to profit and ensure ongoing business improvement and growth. Hosted Contact Center Solutions, ACD, CTI, IVR, and VoIP Startups or established organizations with first time contact centers Full set of Enhanced call handling capabilities including IVR, ACD, CTI and VoIP Organizations with highly variable call volumes Companies with at-home agent needs Organizations with multiple contact center sites Businesses needing to update obsolete legacy systems Companies that want to bring contact center work inhouse COVERAGE WHY incontact Nationwide coverage US Extremely strong technical support Global Capabilities Unique solution that improves services levels for your clients Pay as you go model with low upfront cost Large enterprise references to help you sell bigger deals Works with existing infrastructure

Cloud Service Provider is a leading provider of hybrid Infrastructure-as-a-Service (IaaS) solutions that span enterprise cloud, managed hosting and data center colocation. With a nationwide footprint of high density, inter-connected data centers in Ashburn, VA, Chicago,IL, Denver, CO and Southern California, and a built-for-the-future managed cloud and hosting platform, Latisys is one of only a handful of IT outsourcing providers able to tailor solutions to each client s unique requirements. Whether you are ready to go all in on cloud, you need an affordable Disaster Recovery solution, or you re looking for a hybrid mix of managed hosting and cloud, colo plus cloud, or colocation and managed storage trust Latisys to ensure your business gets exactly what you need. Colocation Mid Market and Enterprise Customers Managed Services None or Limited IT resources Cloud Services Businesses with constantly changing requirements COVERAGE WHY LATISYS Nationwide Coverage Free Cooling Disciplined & institutional about uptime Eliminates bureaucracy between vendors and IT teams

Traditional Telecom Provider - National is a leading provider of fiber-based communications services, Level 3 provides a full scope of products. Local, LD, SIP, Dynamic, Private Lines, IP and IP/VPN (MPLS). Ideal for large enterprise network needs. Competitive cost structure, especially on Data products. Level 3 Communications is an international communications company, headquartered in Broomfield, CO. Level 3 is one of only six Tier 1 Internet providers in the world. Ranked as one of the most connected Internet Service Providers (ISPs), their expanding assets have solidified their position as one of the largest IP transit networks in North America and Europe. Domestic and Multi-National MPLS Medium to Global Size Businesses Wave Length Services Businesses looking for Enterprise SIP Services Dedicated Internet Multi-Site businesses with large bandwidth Voice SIP and PRI services requirements Network Based Security Data Centers COVERAGE MAP WHY LEVEL 3 Nationwide Coverage Robust International and Domestic Network Carriers Carrier Flexible network solutions to meet unique networking requirements. Strong Channel Team

Traditional Telecom Provider - Regional is a premier wholesale and retail provider of telecommunication services deploying over 1,500 miles of fiber optics in Michigan utilizing the latest DWDM (Dense Wave Division Multiplexing) technologies. Lynx employs direct sales and agent channels to sell the newest technologies in voice and data services and operates as a niche provider of wholesale intrastate data services to major wireless and fiber based carriers. Lynx provides TEM (Telecom Expense Management) services which extends its capability to market services to wholesale, commercial and government entities on a local or global scale. Dedicated Private Line Michigan based businesses looking for alternative Dedicated Internet Access access and network providers Dark Fiber Large bandwidth requirements Carrier Ethernet Fiber builds TEM Hard to reach locations Multi-site MPLS requirements Telecom Expense Management COVERAGE WHY LYNX NETWORKS Regional MI Competitive local loops in rural markets Many fiber relationships allows for custom solutions Ability to build dark fiber Strong service and support

Traditional Telecom Provider - National owns and operates the largest independent global cloud networking platform for enterprises. Masergy manages solutions with fully integrated real-time analytics, global unified communications as a service (UCaaS), cloud-based security and software defined network control help businesses compete in the global marketplace. Masergy's patented technology, customizable solutions and unmatched customer experience are why a growing number of global enterprises rely on Masergy to deliver performance beyond expectations. Managed Cloud Networking Businesses with multi-location networking Unified Communications requirements Security as a Service Real-Time Analytics Medium to large businesses with either domestic or global locations COVERAGE MAP WHY MASERGY Masergy connects customers across six continents Pure IP/MPLS for unsurpassed performance Six Levels of COS Outstanding Portal for client view of network performance

Traditional Telecom Provider - National is one of the largest facilities-based providers of managed services in the United States providing voice, data, and security services to enterprise and SMB customers. The MegaPath network is a nationwide, MPLS-enabled, all-optical IP network that provides high Quality of Service (QoS) to customers nationwide. MegaPath leverages its wide selection of data services, Voice over IP (VoIP) and security technologies to enable businesses to lower costs, increase security and enhance productivity. Ethernet Internet Small and medium sized businesses T1 Internet Businesses looking for small multi-site hosted WAN VoIP Phone system Hosted Voice, Exchange and IT services SIP/PRI Voice services Multi-site WAN requirements economically priced COVERAGE MAP WHY MEGAPATH Economically priced solutions Large Domestic reach Robust Hosted VoIP Phone system service Comprehensive portfolio of advanced cloud based services

Cloud Service Provider is your team of IT service professionals and they re passionate about your business success. NaviSite s commitment to operational and service excellence spans every department within NaviSite. NaviSite will understand your environment, evaluate options, and develop solutions that meet your objectives and accelerate business success. When you partner with NaviSite you have an Army of Expertise behind you at every step. Cloud Computing Companies looking to move existing datacenter infra- Cloud Backup / DR structure to a cloud based model Cloud Storage Companies looking to start with a SAAS cloud strategy Desktop as a Service Companies looking for cloud based storage Managed Hosting & Apps Companies with none or limited IT staff Hosted & Dedicated Exchange COVERAGE WHY NAVISITE Datacenters San Jose, CA Charlotte, NC Andover, MA London, UK Designed to provider same level of security and reliability as a prem based solution Monitoring services for all products offered Strong personal support team Ability to handle complex and hybrid applications

SIP Provider is the leader in IP-based communications services and an industry expert in SIP Trunking technology. nexvortex is a VoIP phone service provider for businesses, multi-site applications, call centers, as well as custom plans for unique applications. nexvortex service plans and features include high quality burstable SIP trunks, inbound / outbound minutes, a bundle of DIDs, and disaster recovery module. Their goal is to provide business customers with the IP knowledge, services, and capabilities they need to improve their business communications easily and affordably. SIP Trunking Small and medium size businesses Toll Free Existing IP PBX looking for TDM replacement DID Businesses looking for voice redundancy Conferencing Businesses looking to reduce to expenses Businesses looking to replace POTS services COVERAGE WHY nexvortex Nationwide Coverage Reliability and Quality of Service Advanced Account Management Portal Scalable/Burstable Trunks on Demand Flexible, Value Driven Service Plans Real Time Billing Automatic Disaster Recovery

Cloud Service Provider is a pioneer in cloud-based application delivery. Throughout their history, NGENX has always pushed the envelope with technology while working to build bridges between all technology partners, including Microsoft, Citrix, Cisco, Amazon Web Services, NetApp, RES, Google Chrome, Dell/Compellent, Intuit and others. NGENX has developed a dynamic set of cloud solutions by working with these partners. Desktop as a Service Companies who require must have access from Cloud Computing any device Applications Hosting Remote Workers IAAS Small Business Education COVERAGE WHY NGENX Headquartered in Overland Park, KS Ability to host a variety of applications Nationwide Coverage Expertise in application sequencing, layer virtualization, and application package and delivery Low cost starting at $31.99 per user

Traditional Telecom Provider - National is a nationwide managed telecom service (MTSP) specializing in providing managed security, monitoring and hosted IT applications via the Nitel cloud. Nitel clients benefit from reliable, secure telecom services like MPLS, Ethernet, SIP trunking and hosted voice, Internet and private line all managed through the simplicity and convenience of their unique mobile application. The Nitel network delivers secure, reliable IP services to our business and service provider clients nationwide. Nitel s clients receive cost-effective network services in over 20,000 zip codes across the top 50 U.S. metro areas as well as broad penetration of tier 2, tier 3 and rural areas. Internet Connectivity Private Line Managed Network Security Medium to Enterprise businesses headquartered in the Midwest Metro Ethernet Multi-site businesses with high end data needs MPLS Hosted SIP Businesses that are dissatisfied with service levels and help desk support Businesses looking to add locations or increase bandwidth Toll Free Businesses in Metro and/or Rural areas Virtual Numbers COVERAGE MAP WHY NITEL Nationwide MPLS Multi-location clients receive cost efficient access and maximum coverage to the top 50 metro areas as well as rural locations through their nationwide IP network Fully Managed Telecom Services Clients reduce the maintenance and worry associated with operating their networks when they work with Nitel to manage their IP services Web and Mobile portal & management tools

Cloud Service Provider is known for world-class data centers and innovative products that have been designed to meet the changing needs of our customers. But when you ask our customers about QTS, they don t talk about our facilities. They talk about our people, our company culture, and the investment that QTS has made in supplying a people-powered level of attentive, consultative service unmatched in the data center industry. Custom Datacenter Metered Mid Market to Enterprise Colocation Distributed computing requirements Cloud IAAS Strong compliance requirements Managed Services Companies evolving to the cloud COVERAGE WHY QTS Datacenters Owns all datacenter real-estate Miami, FL Largest provider to datacenter space in the US Atlanta, GA Customer and scalable solutions Suwanee, GA Compliance leader SSAE16, PCI, HIPPA, Richmond, VA HITECH, FISMA, FERPA, Etc.. Jersey City, NJ Santa Clara, CA

Cloud Service Provider was founded in 2008 by a team of technology professionals, headquartered in Irvine, CA. RapidScale has employees throughout the US in numerous roles. RapidScale is an industry leading cloud company. Our cloud computing solutions enable customers to simplify IT operations. RapidScale prides itself in moving computing into the next generation while providing outstanding service. Cloudserver IAAS Looking to upgrade hardware CloudRecovery DraaS Looking to upgrade software CloudDesktop DaaS Looking to upgrade their email server CloudMail Hosted Exchange Those with remote employees CloudOffice Virtual Desktop In need of a back up plan COVERAGE WHY RAPIDSCALE Nationwide Coverage 100% Uptime SLA s Unlimited bandwidth and transfer Support down to the application layer

Cloud Service Provider Savvis, which became CenturyLink Technology Solutions on January 21, 2014, brings together the technology, services and expertise that power some of the largest brands in the world. A global leader in cloud and managed solutions, CenturyLink Technology Solutions helps make businesses more agile, secure and sustainable with end to end solutions that deliver bottom line results. Come explore CenturyLink Technology Solutions' portfolio of capabilities. From Data Center Colocation to a complete suite of Cloud services, Managed Hosting, IT Outsourcing to industry leading ecommerce capabilities and network services to security. Colocation Financial services, Healthcare, Government Managed Hosting Companies that require scalable infrastructure Managed Storage Needs to conform to regulatory edicts Network Services Requires standardization across their platforms Security COVERAGE WHY SAVVIS Nationwide Coverage Use of discovery tool to evaluate current state Focus on alignment of business and technology requirements Application-oriented optimization approach

Hosted PBX, Call Center & SIP Provider is the modern phone system for today s agile, mobile and always-on company. While other cloudcommunications companies have added business VoIP services as an afterthought, hosted VoIP is the heart of ShoreTel Sky. Hosted Phone System Phones are considered a strategic investment Unified Communications Client supports remote/mobile workers Conferencing IT staff is limited Mobile Integration There is a pending event such as a move, company growth, acquisition, or technology refresh Any business looking at replacing their phone system COVERAGE WHY SHORETELSKY Nationwide Coverage Direct end user support with the push of a button Ability to measure whole experience from call quality to call flow Facilitates integration with other applications Strong sales engineering support with lot s of experience in call center and U.C. space

Hosted PBX, Call Center & SIP Provider is revolutionizing the way companies communicate. Star2Star was founded in 2006 with a passion for revolutionizing the world of business communications. For small and large businesses, they unify and simplify complex communications activities. Hybrid Hosted PBX Small & Medium size companies SIP Trunking Multi-site businesses that can share SIP trunks Conferencing Businesses looking for PBX replacement Call Center Businesses looking for TDM voice replacement Businesses looking for DR / BC solutions for their voice network Businesses with call centers / service departments Businesses looking to reduce cost COVERAGE WHY STAR2STAR Nationwide can port 99% of numbers in the US We deliver a complete end-to-end communications solution that combines best-in-class hardware with a suite of high-reliability cloud-based voice services We streamline and improve communications while saving as much as 50% on communications costs Our state-of-the-art Constellation network connects calls with higher quality and at lower cost than competitive systems

Traditional Telecom Provider - Regional is the seventh largest local exchange telephone company in the U.S. Headquartered in Madison, WI. It is a wholly owned subsidiary of Telephone and Data Systems, Inc. For 44 years, the company has been connecting people with high-speed Internet, phone, and TV entertainment services in over a hundred rural, suburban, and metropolitan communities across 32 states. Hosted PBX Small & medium business based in Michigan, VoIP, Integrated Access Wisconsin, and Minnesota Internet & Security Businesses unhappy with existing providers Managed Services Businesses looking to reduce cost T1 Businesses looking to replace their existing PBX MPLS VPN Businesses looking for RBOC POTS replacement Metro Ethernet COVERAGE WHY TDS Regional- Michigan, Wisconsin, and Minnesota Aggressive pricing Reliable service Redundant access via Cable CO s Reliable Hosted PBX

Traditional Telecom Provider - National is a privately held Internet & Managed Network Services Provider focused on 100% customer satisfaction. Founded in 2003, Telnes designs, builds and manages private networks and provides Internet access to 1,000s of customers nationwide. Ethernet Internet Businesses with Multi-Locations MPLS Small and Medium sized businesses SSL-Remote VPN Businesses looking for detailed reporting on network performance COVERAGE WHY TELNES Nationwide Coverage LinkWatch 24/7 Circuit Monitoring for Uptime, Latency and Packet Loss Copper based broadband solutions to compete with asymmetrical bandwidth offers from cable companies Fast Installations Dedicated support

Traditional Telecom Provider - Regional is a full-service provider of quality voice, data, and unified communications services essential to business. Distinguished by customer-focused solutions, unparalleled service and outstanding customer support, TelNet adds value in every relationship. TelNet focuses on delivering optimal solutions for business. Feature-rich core IP communications solutions provide small to medium sized businesses the advantages of much larger enterprises. Scalable services and network solutions optimize performance and efficiency for larger enterprises. In addition we offer comprehensive contact center services, and an expanding portfolio of enterprise data center solutions. TDM PRI Small & medium businesses located in Michigan Dynamic IP T1 Businesses looking for traditional TDM PRI s in Hosted PBX hard to reach area s SIP Trunking Businesses looking to reduce cost MPLS Businesses with multi-locations based in Michigan Dedicated Internet Businesses looking to replace their existing PBX Businesses unhappy with current phone provider COVERAGE WHY TELNET Regional MI Only Fast installs and great service Free intralata calling Ability to port DID s from any NPA/NXX in MI Great customer service Reliable network

Cloud Service Provider Is a privately held company headquartered in New York City with six data centers in the New York Metro Area, two data centers in Chicago, two data centers in Dallas, four data centers in California (Los Angeles, San Francisco, and two in Santa Clara) as well as facilities in Atlanta, Miami, Phoenix, and Charlotte. Telx s highly secure, reliable enterprise-class colocation facilities are located in the most strategic data markets in the U.S Colocation Mid Market & Enterprise Companies Cross Connects Companies looking for a DR solution Cloud Services Companies looking to move existing data centers off site Companies with existing networks and require connectivity to a datacenter COVERAGE WHY TELX Atlanta Highly connected data centers for client you Charlotte need to peer with multiple providers Dallas Multiple locations across the US Chicago Los Angeles Expertise in several vertical markets like financial and healthcare Miami New York San Francisco

Cloud Services Provider has long been a leader in infrastructure and managed service offerings, delivering the scale, security and reliability necessary to meet the demands of enterprises and governments around the world. With Verizon s strategic acquisitions of CloudSwitch, Terremark and other top specialized technologies, they are able to accelerate these benefits and deliver profound, measurable results for businesses big and small. Colocation Mid Market & Enterprise Companies Cloud Services Multiple location across the globe Managed Hosting International Requirements Network & Connectivity Existing Verizon Business customers Advanced Data Solutions Companies looking to move their existing data IT Professional Services center to the cloud Application Services Managed Security COVERAGE WHY TERREMARK Global Capabilities Global reach Deployed in network access points across the US, Latin America, EMEA and APAC Secure cloud architecture Name brand hardware and software in use only

Hosted PBX, Call Center & U.C. Provider agile and scalable cloud software platform has been recognized for its innovation, breadth and scope, cost effectiveness, and for the extensive collaborative benefits it provides to their enterprise customers. Today, they are recognized as a market leader with what many are saying is the smartest UC solution available. Hosted PBX Medium, Large, and Enterprise clients Mobility Integration Multi-location environments Videoconferencing Remote/mobile workforce Contact Center High line-to-station ration/did requirement Presence/IM COVERAGE WHY THINKING PHONES US and International Coverage Platform built from the ground up Redundant datacenters Detailed analytics that are converted into dashboards and management tools Open-Architecture allows for deep integration of applications

Traditional Telecom Provider - National provides high speed internet (Broadband), Dedicated Internet Access (Fiber-based Dedicated Internet access), Ethernet Solutions (Private Line Connectivity), Business Class Phone Services, Cable TV (Video and Music) and Managed Security. Time Warner Cable are the last mile for all of their services. Internet (Coax & Fiber) Small, Medium and Enterprise Businesses locat- PRI ed in the TWC coverage area TV Data Networking Local, Long Distance, Toll Free Businesses that are dissatisfied with service levels and help desk support Businesses that require redundant solutions for voice and data Metro Ethernet COVERAGE MAP WHY TIME WARNER CABLE Voice, Data and Video Communications Provider 24/7 customer care and technical support Facilities based fiber optic networks (privately owned from end to end) Privately owned high speed, long haul fiber

Traditional Telecom Provider - National is a leading provider of managed services, including Business Ethernet, converged and IP VPN solutions for enterprises, large organizations and government entities throughout the US and to their global locations. Ethernet Solutions Medium and Enterprise organizations Dynamic Capacity Businesses with multi-site, bandwidth inten- IP & Managed Services sive, high priority traffic Security Services Transport and Wavelength Services Voice Solutions Businesses in need of tailored data center to data center solutions Businesses who require custom fiber builds for diversity COVERAGE MAP WHY TW TELECOM Intelligent Network: which offers enhanced performance visibility and true bandwidth on demand Network Reach: Continually expanding its fiber footprint, with approximately 17,000 commercial buildings on net Business Ethernet Leader: one of the top three business Ethernet providers in the U.S.

Traditional Telecom & Cloud Provider - Regional fiber optic network is one of the largest, fully deployed networks in the Midwest, covering Illinois, Indiana, Iowa, Michigan, Ohio, Wisconsin and Missouri. With over 14,000 miles of lit fiber and metro rings in 23 strategic tier-one, tier-two and tier-three markets, the US Signal optical backbone features Cisco Systems Dense Wave Division Multiplexing (DWDM) technology and is designed with a SONET, redundant architecture. US Signal also operates seven data centers in the Midwest, and provides a full suite of colocation, security and computing services to complement its network offerings. US Signal around-the-clock surveillance also provides additional security and confidence. Dedicated Resource Pools Dedicated Internet Access Medium to Enterprise Businesses headquartered in the Midwest Flexible Resource Pools Hosted Private Cloud Dedicated Blade Servers Colocation Cloud Storage Multiprotocol Label Switching Virtual Ethernet Service Optical Wave Private Line Multi-site businesses with high-end data needs and integrated cloud infrastructure Businesses that are dissatisfied with service levels and help desk support Businesses that require redundant last mile access options Businesses looking for private/public cloud solutions COVERAGE MAP WHY US SIGNAL Strong focus on service and support Help Desk answered live by certified technicians Project management for all installations Redundant last mile option via fiber build, cable co s, and alternative access providers Connectivity to 7 datacenters across the US Signal footprint Aggressive on-net pricing and fast installations

Traditional Telecom Provider - National provides ILEC & CLEC with Dynamic, traditional PRI voice, Internet and MPLS services in Tier 1 & 2 markets. DSL and Copper business lines in FL and GA only. Internet and MPLS services available Nationally. Windstream provides aggressive, competitive pricing Enterprise Network Solutions Small and Medium Business Cloud Data Center Hosting Cost competitive carrier Colocation Clients seeking to migrate to a cloud based net- Hosted VoIP/Unified Communications work solution Compliance Network Security COVERAGE MAP WHY WINDSTREAM Building state of the art network Low cost carrier Allworx Dealer Subsidize CPE purchase with network credits

Traditional Telecom Provider - National is a leading nationwide provider of advanced communications, managed network and IT infrastructure services for business and wholesale customers. We serve more than half of the Fortune 500, leading cable, mobile wireless and domestic and global telecommunications companies. Wave Length Small to Enterprise Businesses Metro E Internet Need of complex networking solutions MPLS Data Centers needing bandwidth Hosted PBX/ Unified Communications Need alternate carrier to LEC Managed Data Center Hosting Colocation COVERAGE MAP WHY XO Robust domestic network Excellent customer service Full portfolio of proven services for upsell opportunity Strong channel support

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GETTING STARTED Become a Telegration Telecom Agent Simplicity. Service. Savings. Since 1990, Telegration has been a leader in providing quality telecommunications products to our agents and their customers. We have grown dramatically by adhering to one simple principle: we provide our customers with the highest quality telecommunications services from the leading providers at the industry s most competitive prices. Whether it s local or long distance, data networks, VoIP, mobility, cloud, or managed Internet services, Telegration gives our clients a competitive advantage by reducing telecommunications costs, helping them consolidate resources and increase the bandwidth power of customer networks. As a telecom master agent, Telegration relies on its network of independent telecommunications agents to build our customer base, and our agents reap the benefits: Flexibility in customer pricing negotiations through our various Master Agent Relationships with regional and national providers Work closely with experienced Telegration sales engineers, our channel support team and provider channel managers to design customer solutions for business communications, determine pricing, procure agreements and close business opportunities Outstanding customer service support team to track orders, provide order fulfillment, resolve billing or service issues while communicating status to our agents to ensure customer satisfaction from a single-source provider A dedicated secure web site for our agents to access portal information with our providers and request pricing, sales engineering support as well as service and commission assistance Award winning compensation program-telecom Agent Association voted Telegration one of the Top 10 Compensation companies for our aggressive commission plans, automated commission programming and over-all ease of doing business with for commission support and commission accuracy Telegration also supports our telecom agents with access to quality network services, competitive pricing, high commissions, and ongoing development and communication of new products and services. What s more, we provide the tools, technology, and winning environment to motivate you to success. Our great relationship with our providers allows us to develop a team-fostered support confidence level second to none with our agents and is evident in our day-to-day interactions with our agents. If you love serving customers and want to be a part of one of the fastest growing telecommunications teams in the nation, apply now, or call our Alliance Support Team at 1-888-TEL-GRTN.

Agent Tools Become a Telegration Agent Use this form to request information about becoming a Telegration agent. Quote Request Form Use this form for all provider service quotes other than Telegration. Mobility Quote Request Form Get quotes for mobility services including data plans for tablets and MiFi. Telegration Private Branded Services Quote Request Form Get quotes on Telegration's private branded long distance, PRI and Ethernet services. Customer Service Form Log service requests with Telegration order fulfillment and customer service teams. Commission Inquiry Form Use this form to have commission issues investigated.

How to submit a Quote Request Go to http://www.telegration.com/ Scroll to the bottom and when you see Useful Forms click Quote Request Form On the Quote Request Form please fill in all the required information. In the service description box please identify clearly what you are looking for, and then click when completed. After your request has been submitted, you will be contacted by your assigned Channel Support Manager.

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How to submit a Telegration Private Branded Services Request Go to http://www.telegration.com/ Scroll to the bottom and when you see Useful Forms click Telegration Private Branded Services Request Form On the Telegration Private Branded Services Request Form please fill in all the required information. In the Service Description box please identify clearly what you are requesting, and then click when completed. After your request has been submitted, you will be contacted by a customer service representative.

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