Altiris Asset Management Suite 7.0

Altiris Asset Management Suite 7.0 1

Today s Agenda 1 Asset Management Overview 2 What's New in AMS 7 3 New Process Automations (workflow) 4 Migration from 6.x to 7.0 Altiris Asset Management Suite 7.0 2

What is Asset Management Suite? An overview of asset management 3

The Asset Management Test 1. What hardware assets are in your environment? 2. What software applications are installed on that hardware? 3. What versions are those applications? 4. Are you compliant with software license agreements? 5. What is the relationship to other configuration items? 6. Are there contracts tied to those assets? 7. Is that asset leased or purchased? 8. Are you able to justify fixing that asset? 9. What is the TCO for that asset? Altiris Asset Management Suite 7.0

What can Asset Management Do? Altiris Asset Management Suite 7.0 Manage Assets Contracts: Hardware, software and maintenance Leases: Computer hardware and equipment Software: Products, licenses, and purchases Reduce Costs Optimize: Hardware and software procurement Reduce Risk: Software over-subscription, hardware theft. Report on Configuration Items Relationships: Track the associations between CIs Change: Understand the change history of CIs Assignment: Location, ownership, and cost center IT Process Automation Integrate: Incorporate asset management best practices in to your IT management process. Data Reconciliation: Ensure the accuracy of the data in your CMDB

What Can Asset Management Do for your Organization? Asset Management becomes the Operational Baseline for IT Providing vital info on asset location, ownership and cost Decision support when managing the TCO of hardware or software assets Graphically display the relationships between an asset and any other CI (cost center, other hardware, location, employee, etc.) Manage Expenses Cost tracking allows optimization and justification for charge backs Software License Management, harvesting and reclamation Lease management Streamline the procurement, receiving and provisioning process Understand the total cost of ownership for a specific asset What s New in Altiris Asset Management Suite 7.0

What Can Asset Management Do for your Organization? Facilitate growth or contraction In times of growth, streamline employee on-boarding In times of contraction, facilitate asset reallocation Minimize risk Disappearing assets & data Software licenses out of compliance (software vendor license audits) Align purchasing and IT operations with business goals/objectives Allow IT to become more strategic and cost effective Stop wasting money on unused software What s New in Altiris Asset Management Suite 7.0

Customer Case Study Software License Management Presentation Identifier Goes Here 8

Case Study: Predictability of Software Costs Yearly Cost Analysis $500,000.00 $450,000.00 $400,000.00 $350,000.00 $300,000.00 $250,000.00 Altiris AMS deployed to manage licenses and meter software Contract renegotiated with software vendor for a reduced number of nodes Ability to accurately forecast software expenses going forward $200,000.00 $150,000.00 $100,000.00 $50,000.00 $0.00 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Software Product Cost Customer Case Study, ManageFusion, Las Vegas 2009 9

Case Study: License and Version Control 1800 Licenses vs. Installed 1600 1400 1200 1000 800 Immense risk of fines for being out of compliance After 1 year the customer is 75% complete with their license harvesting exercise and has avoided over $2M in costs Licenses Installed 600 400 200 0 2002 5 Basic 5 Pro 6 Basic 6 Pro 7 Basic 7 Pro Customer Case Study, ManageFusion, Las Vegas 2009 10

What s new in Asset Management Suite 7.0 11

What s in Asset Management Suite 7.0 Intelligent Software Management Integration Software Licenses tied to Software Products in catalog Software Purchases linked to Software Licenses Cost Model Assign costs to resources Calculate depreciation Procurement/Receiving New automated process Process Automation Automating routine asset management processes via workflow What s New in Altiris Asset Management Suite 7.0

What s new in Asset Management Suite 7.0 Improved user interface portal pages, security, reporting, and resource association diagram Flexible resource edit page Control data class visibility with custom views Create custom hierarchical organizational types Automatic organizational group creation (e.g. business units, etc) Improved barcode device support Barcode scanners now support flash memory Improved profile configuration for barcode scanners Expanded support for barcode scanner models What s New in Altiris Asset Management Suite 7.0

Tracking and Securing Assets Portals Organizational Views What s New in Altiris Asset Management Suite 7.0

Resource Edit Page Customizable Views What s New in Altiris Asset Management Suite 7.0 15

Resource Association Diagram What s New in Altiris Asset Management Suite 7.0

Software Product Licensing Summary (Resource Manager) Presentation Identifier Goes Here 17

Software License Compliance in 6.5 Process Software Install Search Rules Software Purchase Search Rules Reporting engine Calculates compliance What s New in Altiris Asset Management Suite 7.0 18

Intelligent Software Management Smart Discovery Software Catalog Software Library Commercial Software Data Manual Additions Dependency Conflicts Wise Package Studio Updates Supersedes What s New in Altiris Asset Management Suite 7.0 19

Software License Management in 7.0 Software License Software Product Software Component Software Product Version 1.0 Software Purchase What s New in Altiris Asset Management Suite 7.0 20

Determining License Compliance in 7.0 Owned Vs. Vs. Installed Software Licenses & Purchases Software Product Software Product Version 1.0 Software Component Installs What s New in Altiris Asset Management Suite 7.0 21

Software Resource to Software Product 22 Subject to change without notice.

Workflow in AMS 7.0 AMS 7 will ship with 3 workflows out of the box Ownership Audit Notify a single user or a group of users Initiated from a context menu (item action) or on a schedule (task) Hardware/Software Request Hardware/software request portal. Lease Termination Notification of pending lease expiration Initiate the return process Workflows will be exposed in several ways Item Task (right click, context menu) Task (schedule or on demand) Service Catalog What s New in Altiris Asset Management Suite 7.0

Industry and Analyst Info Presentation Identifier Goes Here 24

Gartner Magic Quadrant PC Life Cycle Configuration Management, 2008 Symantec positioned in the Leaders Quadrant in the Gartner Magic Quadrant for PC Life Cycle Configuration Management The Magic Quadrant is copyrighted December 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Symantec. Source: Magic Quadrant for PC Life Cycle Configuration Management; by Terrence Cosgrove, Ronni J. Colville; December 29, 2008

The Forrester Wave Client Management Suites, Q3 2007 Symantec Offers the Most Mature Client Management Suite Symantec s acquisition of Altiris in Q2 2007 illustrates the impending requirements of integrated security and management and that is exactly what Symantec delivers. Natalie Lambert Senior Analyst, Forrester 26

Asset Management Workflow Install and Configuration Appendix 27

Step 1: AMS Settings Asset Management Workflow Install & Configuration 28

Step 2: Outbound Mail Settings Presentation Identifier Goes Here 29

Step 3: Email Notification Settings Presentation Identifier Goes Here 30

Step 4: Process Connection URLs Presentation Identifier Goes Here 31

Step 5: AMS Specific Data Presentation Identifier Goes Here 32

Step 6: AMS Specific Data (cont) Presentation Identifier Goes Here 33

Step 7: Confirmation Presentation Identifier Goes Here 34

Asset Workflow Example Ownership Audit Workflow 35

Step 1a: Initiate workflow with a right click in the console Asset Management Suite: Ownership Audit Workflow 36

Step 1b: Confirm owners of the selected assets Asset Management Suite: Ownership Audit Workflow 37

Step 2: Email notifications are generated to asset owners Asset Management Suite: Ownership Audit Workflow 38

Step 3a: Owners are linked to a web form for validation Asset Management Suite: Ownership Audit Workflow 39

Step 3b: Assets are categorized as owned/not-owned Asset Management Suite: Ownership Audit Workflow 40

Step 3c: Ability to add new assets not currently managed Asset Management Suite: Ownership Audit Workflow 41

Step 3d: Provide reason for lost assets Asset Management Suite: Ownership Audit Workflow 42

Step 3e: Provide reason for lost assets Asset Management Suite: Ownership Audit Workflow 43

Step 3f: Confirmation that the validation process is complete Asset Management Suite: Ownership Audit Workflow 44

Step 4: Email notifications confirming process is complete Asset Management Suite: Ownership Audit Workflow 45

AMS 6.x to 7.0 Migration Appendix 46

Migration Wizard When an existing AMS 6.x database is identified you will be prompted to run the migration wizard There are two migration methods Off box In place (on box) Both follow the import/export methodology AMS 6.x to 7.0 Migration 47

AMS EXPORT Migration Wizard AMS 6.x to 7.0 Migration 48

AMS IMPORT Migration Wizard AMS 6.x to 7.0 Migration 49

AMS 7: Post Migration Config License migration process is required after AMS 7 data import Imports your 6.x software in to the software catalog Associates a 6.x license with the new 7.x software catalog entry Presentation Identifier Goes Here 50