IBM Tririga nástroj pre Real estate portfólio manažment

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1 IBM Tririga nástroj pre Real estate portfólio manažment Druhá strana mince facility managementu Juraj Polák, Cloud & Smarter Infrastructure leader

2 Agenda efocus 2013 lesson learned Why to care about FM and who should care? Tririga what is it? (not easy to say) IBM partner in FM Gartner position and proposal to help you Customer case FM Camp IBM Tririga nástroj pre Real Estate portfólio manažment 2

3 efocus 2013 lesson learned Facility manager no access to C level Focus on Facility maintenance Budget forecasting FM providers preferred if have some SW support IBM Maximo key offering Thanks for last year rating at feedback form FM Camp IBM Tririga nástroj pre Real Estate portfólio manažment 3

4 FM Strategies to reduce operating cost Actions what to do to become a leader? Integrate FM with other systems Leverage energy management solution Standardize processes to measure FM performance FM Benchmark

5 Why to care about FM and who should care? 2 Real estate is the second largest expense on the income statement for most companies By 2025, buildings worldwide will become the top energy consumers. 3 3 In most organizations the real estate portfolio is on the balance sheet as the third most valuable or expensive single asset. 42 percent Worldwide, buildings consume 42% of all electricity up to 50% of which is wasted. 30 percent Facilities investments and operating costs can be more than 30% of corporate annual spending. 1 Buildings are the number 1 contributor to global CO2 emissions.

6 Tririga what is it? FM Camp IBM Tririga nástroj pre Real Estate portfólio manažment 6

7 Key Value Propositions IWMS Areas RE Portfolio Management Capital Projects Space Management Operations Energy & Environmental Sustainability Understand real estate requirements due to expansion or M&A Activities Visibility to lease/rental transactions events can allow opportunities to secure below market rates or vacate underperforming locations Incorporate demographics into real estate location decisions Ability to identify priorities for funding Understand project risks and financial benefits of potential investments for better decision making View performance metrics Understand payback periods and annual savings Improve project delivery by accelerating schedules Accurate costing information by connecting to RSMeans Understand and Improve facility utilization by geography, location, and organization Implement a mobility strategy Track locks and keys Implement streamlined move, add, change processes Capture paper CAD based documentation in an electronic repository for better access Reduce response times to repair requests Reduce inspection violations Minimize lost productivity resulting from facility downtime Improve funding visibility for better funding decisions Maximize maintenance staff utilization Contain maintenance costs Increase the frequency of deficiency reporting Uncover viable environmental projects Provide data to assist in project prioritization - concrete analysis of financial and environmental benefits Focus on long-term planning analytics to identify trends and enable comparisons over time Track financial and environmental progress of the projects against defined targets.

8 TRIRIGA improves performance in three key areas Improves Real Estate Operations Pre-built business applications Automated workflow processes Critical action alerts Increases Return on Facility Assets Reduces Energy Use and Carbon Emissions Pre-built performance metrics Embedded industry benchmarks Multi-dimensional analysis Award winning energy and environmental software Energy, Water!!!, Waste and Carbon tracking Environmental investment analysis

9 TRIRIGA s solutions deliver proven value REAL ESTATE PROJECTS FACILITIES OPERATIONS Operational Performance (BC Hydro) Improve RE transaction cycle time Eliminate penalties & overpayments Reduce vacancy rates Improve project cycle time Eliminate budget over-runs Remove resource bottlenecks Improve space management Reduce churn rate Increase occupancy rates Improve response time Reduce facility down-time Improve facility condition index Financial Performance (GE) Increase return on assets Reduce real estate expense Increase revenue Reduce project costs Accelerate store delivery Eliminate costly change orders Reduce occupancy costs Increase utilization rate Reduce move costs Reduce cost of operations Reduce service costs Reduce maintenance costs Environmental Performance (Nokia) Select sustainable sites Eliminate inefficient high cost buildings Achieve LEED-NC Implement sustainable building design and construction Achieve LEED-NC Reduce vacant space Increase space utilization Achieve LEED-EB Achieve LEED-CI Reduce energy costs of facility operations Reduce emissions of facility operations Implement Commissioning Achieve LEED-EB; LEED-CI Achieve Energy Star Rating

10 TRIRIGA Workplace Solution One Technology Platform, One Common User Experience Role/Process-based Navigation Simple-to-Use Interface Adapts to User Needs Reminders Quick Links My Bookmarks Performance Management and Reporting Pre-built Metrics Crystal Reports Time-trends CAD Reports My Reports Award-winning Applications Real Estate Projects Facility Operations Sustainability Single Technology Platform Enterprise-class Database Document Repository Web-based Configuration Upgrade Management Interoperability TRIRIGA Business Connect TRIRIGA Off-line TRIRIGA Data Connect ESRI GIS Server AutoCAD MicroStation

11 TRIRIGA Workplace Enterprise-Class Applications TRIRIGA Real Estate TRIRIGA Projects TRIRIGA Facilities TRIRIGA Operations TRIRIGA Environmental Portfolio Planning Site Selection Transaction Management Lease Administration Lease Accounting AR Tenant Tracking Payment Processing Client Requests Program Management Fund Management Scope Management Cost Management Schedule Management Resource Management Quality Management Vendor Engagement Procurement Space Management Space Chargeback Space Requests Strategic Planning Move Management Reservation Management Personnel Provisioning CAD Management Contact Center Service Management Warranty Management Preventive Maintenance Facility Assessment Security/Key Mgmt Inventory Management Capital Planning Resource Planning CO2 Emission Tracking Utility Tracking Waste Disposal Water Consumption Green Opportunities Tracking LEED/BREEAM Certification Energy Star Integration TRIRIGA Core Components Geographies Locations Organizations People Specifications Assets Receiving Invoicing Requests Customer Self Service News Graphics Reporting WPM Metrics GIS Mapping Vendors Contracts Tasks Document Management GANTT Schedules

12 Why to care about FM and who should care? 2 Real estate is the second largest expense on the income statement for most companies By 2025, buildings worldwide will become the top energy consumers. 3 3 In most organizations the real estate portfolio is on the balance sheet as the third most valuable or expensive single asset. 42 percent Worldwide, buildings consume 42% of all electricity up to 50% of which is wasted. 30 percent Facilities investments and operating costs can be more than 30% of corporate annual spending. 1 Buildings are the number 1 contributor to global CO2 emissions.

13 IBM TRIRIGA is named in Leaders quadrant for IWMS I Gartner, Magic Quadrant for Integrated Workplace Management Systems by Rob Schafer, June, 2013 This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from IBM. The Magic Quadrant is copyrighted 2013 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

14 IBM TRIRIGA is a leader in the Leaders quadrant of the Gartner IWMS Magic Quadrant IBM TRIRIGA IBM s global financial and human capital resources are among IBM TRIRIGA s core long-term strengths. Gartner, Integrated Workplace Management Systems, 2013 Key Findings: Ranked highest in Completeness of Vision IBM TRIRIGA delivers a robust suite of IWMS applications Customer feedback indicates that IBM has brought rigor and a more structured approach to IBM TRIRIGA s upgrades and enhancements.

15 TRIRIGA leads commercial market and public Public Sector 7 of the 15 Federal Executive Branches Large Commercial - 6 of the Fortune 10 Mid-sized Commercial All Major Industries Partial TRIRIGA customer list

16 Customer Case Study Operational Performance One of the largest electric utilities in Canada, BC Hydro generates hydroelectric power and distributes that power to 4.2 million customers in British Columbia. Owns over 4,000 properties and 122,000 agreements Owns and manages 18,200 kilometers of transmission lines, 56,000 kilometers of distribution lines Business Challenges Completes over 1,100 property contracts per year and 1,700 moves per year Use 11 different systems to manage their portfolio results in inaccurate and inaccessible information Delayed reporting of acquisitions and disposals and time consuming to generate rents or validate rent charges Difficult to manage projects Implementation Phase 1- Market planning, deal management, portfolio management and project management Phase 2- Lease and transaction management, facilities management Implementing single solution to support multi-brands; allow information segmentation by and across brands Integration into Oracle financial system Key Results : Properties located in a single repository provides comprehensive, reliable data One Hydro" View of Properties and Assets Standardized processes across province Reduced project cycle time and service delivery costs

17 Customer Case Study Financial Performance General Electric s 15+ businesses require one of the largest real estate portfolios in the world Global portfolio of 385 million square feet in 13,000+ sites across 102 countries Manage 8,500+ leases and 1,300+ owned facilities Business Challenges Ad hoc and non-standardized processes want to consolidate and standardize real estate operations Missed real estate opportunities due to decentralized RE operations Inaccurate or missing data due to 15 different data sources Implementation Phase 1 Transaction management Phase 2 Portfolio planning, lease administration, financial modeling, advanced decision support Phase 3 Operations and maintenance, facility management Phase 4 Asset Management, Service Management (via requests and call center), Preventive Maintenance, Move and Space Management, CAD Integration Key Results : Reported $198M in savings over first two years through portfolio right-sizing Reduced transaction cycle times from request to final approval Reduced risk by consolidating into a single, global process for executing transactions Reported $1 Billion in Cost Savings to date

18 Customer Case Study Environmental Performance Nokia is a global telecommunications and wireless services organization with 2006 revenues of over 41 billion euros, operating profit of 5.5 billion euros, an employee base of 68,000 employees, and operations in 130 countries worldwide. Nokia s extensive real estate portfolio consists of 480 buildings comprised of over 22 million square feet of office, R&D, production and warehouse space. Business Challenges Average occupancy costs of $104 per square foot 50% annual churn rate that resulted in over 28,000 moves per year Over 65 disparate, decentralized systems located in five different regions used to manage real estate lifecycle No consistency in operating processes, standards or performance metrics Implementation Phase 1 6 months: interfaces, data migration, portfolio and lease management Phase 2 8 months: transaction management, project management, document management Phase 3 9 months: space management, operations and maintenance, self service Environmental Sustainability Key Results : Reduced electricity energy consumption by 7% in 2006 Reduced real estate portfolio by 3 million square feet Reduced annual occupancy costs by 500 million euros Reduced global workplace organization staff from 480 to 127 employees

19 Local Higher Education State Government TRIRIGA leads public sector Partial TRIRIGA customer list

20 Partial TRIRIGA customer list TRIRIGA leads commercial market

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