Turning technology into business value Company Profile ICT Forum, Nov 4, 2010
Key Facts Founded 1999 $25 Million Annual Revenue 50% annual organic growth as average in the last 6 years 65% of the revenue in Europe, 25% in USA, 10% rest of the world Over 2.000 customers Over 500 ICT business domain and market experts
COMPANY PROFILE Geography SEAVUS HQ: Malmö (SE) SALES OFICES: Boston, New York, LA (USA), Copenhagen (DK), London(UK), Amsterdam (BNLX) DEVELOPMENT HUB: Skopje (MK) DEVELOPMENT AND RESOURCING CENTERS: Riga (LV), Minsk (BY), Nis (RS),Hyderabad (IN)
COMPANY PROFILE Seavus Technology Park Seavus Business Centre 20.000 m2 office space Located in city centre Capacities in development Telecom competence centre Centre for managed services Education centre R&D facility Business Incubator
COMPANY PROFILE Company Structure SEAVUS GROUP PRODUCTS Seavus Project Viewer Project Office.net Calisto (CTI) Parking solution SERVICES Application management Total Order Management Custom development: Requirements analysis UI design Development (& configuration) System integration QA Testing Support Competences in: - Java, -.NET - C++, - Ruby on Rails -Python -Etc. Telecom and Media Billing Maintenance Customer order management BPO Environment Support QA ALM System integration Embedded SD Embedded Software Development Software Verification Quality assurance Application Management Direct customer support
OFFERINGS Industries/Sectors Telecom and Media Governmental/Public Sector Finance Medical
BSS Telco and Media OFFERINGS
Engagement ladder
tailormade Development and SI To complete our offering, Seavus offers tailormade Solutions to make sure our customer is always engaged and served. We undertake projects of various size and complexity, ranging from improving productivity to mission critical applications, replacement and/or integration of customer s legacy systems, from medium size solutions intended for one specific business area to crossfunctional, total solutions created to implement and support overall processes With this in mind, customer always comes first!
Solutions Enterprise Application Management OFFERINGS Solutions/Service Lines for Telecommunications totalorder Management system integration and application management of our own, flexible order management solution Customer Communications Management Boost customer value through end-to-end customer communications and bill presentment - improve cash flows and reduce churn easybilling - our unique BSS service offering based on customer-oriented business models and top BSS expertise MVNO in a Box Full solutions for Virtual Network Operators and smaller operators VASEP Value Added Services Enablement Platform
totalorder Management totalorder Management is a flexible and comprehensive Order Management solution developed by Seavus and perfected through extensive use in global telecoms The base of the solution is the Seavus Order Management System, which provides a strong framework for all OM functionalities We provide services through which the Seavus Order Management System is seamlessly integrated with any other systems in the customer s environment Consultancy Customization Quality Assurance Support
Customer Communications Management CCM end-to-end solution for customer communications and bill presentment to improve cash flows and reduce churn Relax. We Got IT.
easybilling easybilling - comprehensive portfolio of services for different billing platforms Application Management Quality Assurance Operations & Maintenance Support Knowledge sharing & Training
MVNO in a Box MVNE Layer and Channel Billing Multi HNO Connectivity CRM POS MobileAd Content Services IN System (Service Control Function) Convergent Rating and Charging Engine (CRCE) Content Delivery Gateway imms CDR/EDR Mediation CRM DWH Voice & Video Server VoMS OAM
Value Added Services Enablement Platform VAS enabling platform is an abstraction layer that enables seamless integration of the Billing System with different sales channels. VASEP framework enables telecom operator to manage, control and execute value added business processes and transactions Value Added services database 3rd party interface Charging interface Transaction engine Statistics collection and reporting Revenue calculation for VAS partners Seavus VASEP solution will bring to Customer robust, flexible and secure platform that supports following: VAS (Value Added Service) Product catalogue management VAS Product instance management VAS Order management VASP (Value Added Service Provider) management VAS Account management
Managed Service OFFERINGS Partnership for Telecommunications Operator in Nordic country run and optimize a multi-tenancy (three countries) implementation Swiss operator complete management of their IT solutions And others in the process
End to end architecture
Customer Relationship Management 1. Trouble ticketing 2. Business units support 3. Multi-tenancy support 4. Multilanguage support 5. Integrated security through single sign-on 6. Outlook integration 7. Analytics 8. Multi-tenancy support 9. Multilanguage support 10. Integrated security through single sign-on
Example of Managed Service solution 1. DWH 2. Reporting 3. Billing and Invoicing 4. Vendor management 5. Hosting solution 6. Data security 7. Issues Management
Seavus Mobile Platform
Seavus Mobile Platform
Partnerships, Clients & References
Selected Global Projects easybilling: TELE2 complete Billing System AM on group level easybilling: Hi3G Sweden Billing System AM tailormade development: Active Desktop System easybilling: Billing system complete AM easybilling: Billing, Mediation and DWH complete Managed Service CCM: ETL & Bill presentment SI tailormade SI: CRM SI involvement with T-Systems Ericsson Mobile Platforms outsourcing of embedded development tailormade AM & SI: Maintenance and redevelopment of parts of the core SOA systems
Turning technology into business value Thank You!