OPERATIONS CONSULTATION August 2015
INTRODUCTION Welcome to London s new garden. The Garden Bridge will offer a new kind of green space in the heart of the city, cementing London s status as the greenest capital in Europe. Designed to reflect the rich cultural heritage of London s River Thames and both riverbanks, it will provide an ever-changing seasonal landscape. The Garden Bridge Trust is pleased to present for consultation our draft plans for the operation of the Garden Bridge. The information in this leaflet draws directly from the proposed Operations Management Plan (OMP), highlighting key facts and reflecting, in summary, our detailed operational plans. These plans have been developed to discharge a number of planning conditions and Section 106 obligations attached to the planning permissions granted by the London Borough of Lambeth and Westminster City Council in December 2014. The purpose of this leaflet is to obtain feedback from the local community to enable the Garden Bridge Trust to develop the OMP prior to its submission for approval to both local authorities later this year. The OMP defines the processes and procedures by which the Garden Bridge Trust intends to operate the bridge, to ensure it offers a safe and pleasant visitor experience for all users. PROJECT OVERVIEW Located between Waterloo and Blackfriars Bridges, the Garden Bridge will provide a new, public green space in the heart of London. A pedestrian-only crossing, it will be free and open to all from 6am to midnight, similar hours to other London parks and gardens as well as nearby transport stations and cultural institutions either side of the River. 2
The Bridge will be open to the public all year, round with the exception of: the local authorities and community engagement will continue throughout the project. Periods for repair or maintenance which can not be completed outside operating hours; Enforced closures required for safety or security reasons, for example in extreme weather conditions or for special events such as the Thames Festival and New Year s Eve; Up to 12 days when it would host fundraising and community events. The Garden Bridge will offer substantial benefits for London, not least of which are a significantly improved pedestrian experience, high quality, tranquil garden space, reduced journey times and the creation of a number of jobs during construction and once the bridge is in operation. CONSULTATION Planning permission for the Garden Bridge is subject to fulfilling a number of planning conditions. In the coming months, the Garden Bridge Trust will submit applications to the London Borough of Lambeth and Westminster City Council to discharge these conditions. This document outlines how we propose to manage the operation of the Bridge. It is important to note that these proposals are based on the likely future conditions which will exist when the bridge opens, using information gathered to date. The OMP will evolve, with continued input from key operators and the local authorities represented at our Operations Reference Group, and throughout the life of the bridge to ensure it remains relevant and appropriate. This is an opportunity for the local community to help to shape our approach to operating the Bridge. We would like your feedback on the proposals, outlined in the required documents and summarised here, before we submit our applications later in the year. We will consider all feedback and, where possible, take it into account as we continue preparing detailed plans for the Garden Bridge. Feedback will also be reported to The following documents explain how we will operate the Bridge. Travel Plan Outlines a series of practical measures and travel initiatives to encourage the use of sustainable modes of transport. Coach & Taxi Management Plan Analyses the demand and existing capacity as well as setting out our proposed approach to safely and efficiently managing visitors arriving by coach and taxi. Crowd Management Plan Defines how crowds will be managed safely on the Garden Bridge and what contingency measures will be put in place during unusually high visitor demand. Delivery and Servicing Plan Proposes how the Bridge will be serviced and maintained in a safe, expedient and least disruptive manner. Waste Management Plan Estimates maximum potential levels of waste generation and how this will be collected and removed in line with industry standards. Event Management Plan Defines the framework for how events will be managed on the Garden Bridge. Crime Prevention Statement Sets out what the Garden Bridge Trust will do to prevent illegal activities and antisocial behaviour to provide a safe and enjoyable environment for all. Enforcement Management Plan Details how the Garden Bridge will be regulated to prohibit unwanted activities and behaviours to maintain a safe and enjoyable environment for all. 3
The OMP defines the agreed operational processes and procedures by which the Garden Bridge Trust plans to operate and manage the Bridge. The OMP is, in effect, a summary of all the above detailed plans for safely operating the Bridge. The OMP also includes plans for managing evacuations in situations requiring involvement of the emergency services. We will continue to work with the emergency services to ensure our evacuation plan addresses current risk assessments. Full draft documents are available on the website www.gardenbridge.london/consultation. We wish to gather views from the local community on how our key issues have been addressed and identify opportunities to improve them. Drop-in events Tuesday 18th August 10.00am - 2.00pm: Waterloo Action Centre, 14 Baylis Road, London SE1 7AA Thursday 20th August 5.30pm - 8.30pm: 15 Hatfields, Chadwick Court, London SE1 8DJ Monday 24th August 1.00pm - 5.00pm: Waterloo Action Centre, 14 Baylis Road, London SE1 7AA You can respond to the consultation in the following ways: By email to info@gardenbridge.london; Using the freepost questionnaire towards the back of this leaflet; Online at www.gardenbridge.london/ consultation; In person by attending one of our consultation drop-in events. Please note that the deadline for responses to this consultation is 31st August 2015. Responses received after this date may not be considered. 4
KEY FACTS Using the Bridge The Garden Bridge will be free. There will be no charge or ticketing system. It will be open to the public from 6am until midnight all year round with the exception of enforced closures (due to adverse weather or for safety or security reasons) and a maximum of 12 days when it will host fundraising and community events. These will help toward maintenance costs whilst also providing education and volunteering opportunities. Groups are welcome. and will not need to book in advance. There will be staff on hand to help look after visitors and safely manage numbers. Larger groups of organised tours will be encouraged to contact staff in advance, so they can get advice on the best times to visit and how to plan their trip. Cyclists will be asked to push their bikes across, or use alternative routes nearby which provide fast, direct access, to ensure those on foot can safely enjoy the Garden Bridge. Visitor management Our forecasts show that that the Bridge will operate at an acceptable level of service and comfort without a need for queues, however both landings can accommodate queuing if the predicted visitor numbers are higher than anticipated. Step-free access The Garden Bridge will be fully accessible. There is step-free access from both landings, across the Bridge and to all of the internal gardens, balconies and staff facilities. This includes wheelchair accessible routes and public toilet facilities. Toilets Accessible public toilets will be provided in the South Landing Building on the South side of the Bridge. Waste removal Our proposals at planning application stage were to remove all waste via the South Landing Building. We are now proposing a 50-50 split between north and south for general waste. South Bank contribution We have committed an annual 250,000 contribution for the maintenance and management of the area around the South Landing Building. 5
OPERATIONAL OVERVIEW To the north, the Garden Bridge will land on the existing roof of Temple Station while a new South Landing building will be constructed on the South Bank, close to Gabriel s Wharf. Both landing points will be accessed via stairs, ramps or lifts to connect the Bridge to street level, ensuring the Garden Bridge is accessible to all. All entry and exit points will have either secure gates or roller shutters to prohibit access overnight and ensure the gardens are protected from undesirable behaviour. It is estimated that just over seven million people will visit the Bridge in the first year. However to ensure the Garden Bridge s operational plans will be able to appropriately and safely manage demand for this new and exciting landmark, all plans have been developed to accommodate potential increases in the anticipated visitor numbers at opening. For the purposes of developing an OMP and ensuring the Garden Bridge Trust will appropriately manage visitor demand all year round, all our plans assume maximum demand. Based on the Transport Assessment submitted with the planning applications, the OMP assumes a visitor demand of 30,000 visitors on a Saturday during the peak period in the summer, with 5,000 of those visitors arriving and departing during the peak hour 16:00 17:00. The Bridge will have three operational states, which are Off-Peak, Peak and Summer Peak. These broadly reflect the expected fluctuations in visitor numbers, which peak in July and August and reduce by nearly 60% in the winter months. The Bridge will be staffed all year round with resourcing levels increasing in direct correlation with expected visitor numbers. The operational team will consist of Duty Management, Visitor Hosts, Gardeners and a Clean Team. The Visitor Hosts will provide the friendly welcome, general visitor information, crowd management and security guard force capabilities. In accordance with the proposed legal agreement, which is a requirement attached to the planning consent, the Garden Bridge Trust has set up an Operations Reference Group which is attended by experienced local operators, such as representatives from the London Eye, Northbank BID, and London Underground Ltd, as well as both local authorities. The Garden Bridge Trust has used this forum to understand local operational issues to produce our proposed plans. ORG will continue to meet as plans develop. In addition, we will continue to attend and contribute to existing local forums such as South Bank Employers Group s Visitor Management Group. 6
SOUTH LANDING BUILDING OPERATIONS Crown Copyright 2015 Cross section River Thames N The Queen s Walk IBM Building ITV Studios Access KEY Through lifts Cross section Public toilets Waste storage ITV Studios Back of house Podium level Service route Waste collection point River Thames The Queen s Walk Ground level TEMPLE ROOF LANDING OPERATIONS Surrey Street Arundel Street N Temple Place Cross section Upper Ground A3211 Victoria Embankment KEY Through lifts Waste storage Coach drop off Waste collection point Cross section River Thames River Thames Victoria Embankment Temple Station Temple Place Crown Copyright 2015 7
TRANSPORT The Garden Bridge will be well connected, with five London Underground Stations located within one kilometre (around a 10-minute walk) and three national rail stations nearby, providing access to approximately 200 trains per hour at peak times. private cars for both visitors and staff to the Garden Bridge. The Travel Plan includes proposed measures to promote walking, cycling and public transport such as: It is also conveniently located to nearly 50 different bus routes and close to four piers that operate seven days a week. In addition, Blackfriars Pier offers access to multiple river services at approximately 20-minute intervals throughout the day, running from Monday to Friday. Using the Transport for London standard calculation for assessing accessibility, the Garden Bridge has a Public Transport Accessibility Level rating of excellent, due to the proximity of rail stations and bus stops. As a result, we anticipate that almost all of our visitors will arrive and depart via public transport. Travel Plan The Garden Bridge Trust has developed a Travel Plan that sets out a series of practical measures and travel initiatives to encourage the use of sustainable modes of transport, in order to reduce the dependency on Entry/exit points to be located in accordance with pedestrian desire lines; Installation of additional cycle parking spaces in close proximity to the landings (approximately 20 per side of the river); Provision of personalised travel planning advice to employees of the Garden Bridge Trust to enhance the use of public transport; No additional car parking spaces to be provided; and Signage to promote key walking routes. Cycling to and from the Garden Bridge will be encouraged as part of our policy to promote environmentally friendly forms of transport. Although cycling will be prohibited over the Garden Bridge itself, cyclists will be allowed to push their cycles over or take advantage of the local cycle parking, or the numerous cycle hire docks operated by Transport for London that are located nearby. 8
COACH AND TAXI MANAGEMENT The Garden Bridge Trust will encourage larger groups to visit using the excellent public transport connections nearby. Although coach travel is discouraged, we recognise there will remain a small demand for such travel for visitors with accessibility needs or larger groups and organised tours. The Transport Assessment submitted with the planning applications indicated that 0.7% of tourist visitors will arrive or depart by coach. This equates to approximately three coach journeys per day during the Summer Peak period. This is a very small number in comparison to other attractions in the area, for example the London Eye. Large groups and organised tours will be encouraged to engage with the Garden Bridge Trust prior to their planned visit to seek advice on travel planning and to avoid peaks in visitor demand for the best visitor experience. Like many other attractions in London, the Garden Bridge will not have a dedicated coach parking facility, but we will make best use of the existing local arrangements. Groups who contact the Garden Bridge in advance will be able to book a coach 30-minute drop off and/or collection window on the north side of the Bridge between 10:00-16:00 every day. In the first year of opening, we will limit this to a maximum of six coach drop offs and six coach collections per day. This temporary restriction will allow our staff and the coach operators sufficient time to adjust to bridge operation and we anticipate that, once the operation has matured, the Garden Bridge will be able to manage 12 coach visits per day. The greatest challenges for managing coach visits will be handling unexpected arrivals from groups who do not engage prior to their trip. We will also work with coach operators and tourism boards (for example Visit London) to provide clear travel advice on our website. In addition, the Garden Bridge Trust has also investigated alternative opportunities for groups visiting London by coach, such as a Park & Glide Service operated by Thames Clipper from the O2 in Greenwich. If a group of 20 or more take a river bus service to one of the Central London piers, such as Waterloo Festival Pier, the coach can park for free all day, with facilities for the coach driver. The Garden Bridge website will promote the use of such facilities by providing details and appropriate links. It is widely recognised that taxi movements are almost impossible to manage given the dynamic nature of this mode of transport. Taxi travel will not be a recommended means of travelling to the Bridge on our website. If asked, Garden Bridge staff will direct visitors to the north of the Bridge, where there are numerous taxi ranks providing greater opportunities for onward travel. 9
VISITOR MANAGEMENT It is expected that more than a third of visitors to the Bridge each year will be using the Bridge to commute to work. South Bank Employers Group (SBEG) estimate the South Bank riverside currently benefits from approximately 25 million visitors each year. Based on the Transport Assessment submitted with the planning applications, it is anticipated that these existing visitors will contribute to more than half of the visitor numbers on the Garden Bridge. During the Summer Peak, the Garden Bridge can expect a maximum of 25,000 30,000 visitors per day. For the vast majority of the year, the number of people visiting and using the Garden Bridge will be far lower. Independent pedestrian modelling of the data contained within the Transport Assessment demonstrates that the Bridge will operate at an acceptable level of service and comfort at all times. CROWD MANAGEMENT Like all tourist areas and popular parts of central London, we anticipate the Bridge to experience visitor peaks but our modelling shows that, for the vast majority of our opening hours, it will be a tranquil and free-flowing pedestrian experience. Over the past six months, we have modelled additional scenarios, such as visitors staying longer than expected, to ensure our crowd management plans are adaptable and robust. The Bridge deck is limited to 2,500 visitors at any time, to ensure we can safely evacuate the Bridge if required. The operational management team will use crowd-counting technology to assess the number of people on the Bridge. Even using the maximum demand for our Summer Peak period, active crowd management measures will not be required. We have however, developed a number of contingency responses to actively manage exceptionally high visitor demand and ensure we are prepared for all eventualities (see indicative diagrams overleaf). These include the installation of a one-way crowd flow system to reduce conflict points and crossovers in pedestrian movements; and a visitor queue management system on each landing. It is anticipated, if used, such measures would only be necessary for a period of one to two hours until visitor demand returns to normal levels. Visitor Hosts will be on hand to advise potential visitors of waiting times and quieter times to return in order to further reduce demand. 10
CONTINGENCY CROWD MANAGEMENT MEASURES Crown Copyright 2015 River Thames N The Queen s Walk IBM Building ITV Studios Access KEY Contingency one way visitor flows Temporary queuing area Through lifts Public toilets (Ground level) South Landing - Indicative Surrey Street Arundel Street Temple Place Upper Ground A3211 Victoria Embankment KEY Contingency one way visitor flows Temporary queuing area Through lifts Crown Copyright 2015 N River Thames Temple Roof Landing - Indicative 11
SERVICING & LOGISTICS The Garden Bridge will be maintained by appropriate contractors to ensure a high level of service is maintained for all visitors and staff. A member of staff will be on site during operating hours so any issues can be reported directly to the Garden Bridge Trust. Where possible, issues will be resolved or made safe until they can be fixed. The Garden Bridge Trust will have an off site head office, where the vast majority of deliveries will be made, including staff welfare items and postal services etc. This will greatly reduce the number of deliveries required directly to the Bridge landings. There is very limited onsite storage capacity, which means all service and maintenance activities that require replacement parts or specialist equipment will need to be delivered to site as required. MAINTENANCE SERVICING All delivery and servicing will take place between 07:00 23:00. Noise will be kept to an absolute minimum after 22:00 by asking waiting vehicles to switch off their engines and reduce general conversations to short key messages only. On the South Bank, three delivery and servicing windows are proposed between 07:00 08:00, to avoid peak office arrivals; between 09:30 11:00, to avoid ITV audience queues; and between 20:30 22:30, to avoid office departures, peak visitor flows and evening shows at the television studios. The most frequent vehicle movement to the Garden Bridge will be one daily waste collection during the Summer Peak. The majority of all other deliveries are estimated to be either off site or on an as required basis (anticipated to be less frequent than once a month) which means disruption to Upper Ground will be minimised. It is proposed that a foot patrol response team will be contracted to respond to the majority of maintenance call outs. Should large items or heavy tools be required, they will be dropped off by van and a trolley or sack truck used to deliver the item from the nearest landing point. WASTE MANAGEMENT The Garden Bridge will adopt a green policy; recycling and reusing as much of its waste as possible. For the purposes of operational planning, we have categorised types of waste into General, Green, Event and Commercial. 12
The Waste Management Plan has been designed to achieve DEFRA Code of Practice for Refuse and Litter Part 1, Grade A level for cleanliness for the gardens; and Grade B for the main pathways, woodland pathways and other areas accessible by members of the public. General Waste Spaces that look and are kept to a high standard of cleanliness attract less waste and increase levels of socially responsible waste disposal. By using the experience and knowledge from Westminster City Council and the London Borough of Lambeth s Clean Teams, combined with industry expert consultants, we have analysed the impact of factors such as the time of day, type of visitor and number of waste bins provided, on the volume of waste generation. We have reviewed similar spaces nearby, including parks, bridges and other popular tourist locations in London, and have developed a predicted baseline level of waste generation related to the Garden Bridge. The Garden Bridge will have public waste bins on both landings at podium level to capture waste as visitors arrive and depart from the Garden Bridge. Like all other London bridges, there will be no waste bins on the Bridge deck, but all staff, including the clean team and the gardeners, will ensure any dropped waste is removed in a timely manner. We are also investigating options for how best to recycle waste and provide additional refuse collection points on the podiums for specific waste such as newspapers. These measures will ensure we have sufficient capacity to collect waste where our visitors arrive and depart. Waste will be removed from the public bins and stored in areas inside the South Landing Building and under the newly constructed access ramp on the north. General waste will be removed in a broadly 50-50 split (equal amounts of waste being taken to and stored at north and south landings) and collected by an appropriate waste removal vehicle either by a private contractor or the local council. This will mean a single daily collection for each landing, within the proposed delivery and servicing windows. Our baseline equates to approximately one third of all visitors dropping a litre of waste, for example, an average lunch containing a sandwich packet, a drink and a packet of crisps, into our bins. The Garden Bridge Trust is also working closely with local organisations and operators on both sides of the river to identify ways to work together to efficiently manage waste storage and collection. We 13
are committed to maintaining and, where possible, improving, the local environment for all. Once the Bridge is open, the Garden Bridge Trust will contribute to the waste collection services conducted by The Northbank. On the South Bank, we will provide 250,000, through a Section 106 agreement with the London Borough of Lambeth, to contribute to the annual cost of management and maintenance of the nearby public realm areas. Green Waste The Garden Bridge does not have any grassed areas therefore it will not generate large amounts of green waste. During the peak growing season we expect the volumes to be around four to eight large commercial waste bins per week. In contrast to general waste, we are able to easily control when this waste is generated. We plan to conduct garden maintenance activities outside of peak demand and are also adopting a policy of little and often, chopping up all items on site so they can be removed within safe manual handling limits. We are working closely with the Westminster City Council Parks Team to integrate our operations where possible, with Temple Gardens and Victoria Embankment Gardens with benefits including fewer logistical movements and local composting. Event Waste Events will be planned in advance in line with standard procedures for obtaining a premises licence or temporary event notice. As the numbers attending any events will be far lower than our Summer Peak demand, we will have sufficient capacity within our standard waste storage and collection operation to manage waste from events. Prior to any event, we will develop specific plans and place strict conditions on any event organiser to ensure all waste is collected and removed in a safe and appropriate manner. Commercial Waste The new South Landing Building on the Queen s Walk will be split into a service and welfare area for Garden Bridge staff and a flexible space for a commercial tenant. The planning approval for the Bridge allows the flexible space to be used for shops, restaurants or non-residential institutions. The precise use is yet to be determined so the Garden Bridge Trust s plans consider each of the potential uses. The potential use from which the most substantial amount of commercial waste would arise would be a small-medium sized restaurant. Upon agreement of a tenancy, the service provider will need to develop and demonstrate operational plans that fully integrate with the Garden Bridge. For the purposes of the waste management plan, we have estimated the potential volume of waste generated by the flexible space will peak at approximately 3 4 commercial waste bins per day. It will be the responsibility of the tenant to store and remove this waste. We expect that the tenant will most likely remove waste via Bernie Spain Gardens to existing local waste reception areas. Once more information is known about the final tenancy, the Garden Bridge Trust will seek opportunities for integration of services, which will be addressed through future reviews of the Operations Management Plan. 14
EVENT MANAGEMENT All events will require a specific event plan to be agreed by a safety advisory panel, to include details of the event timings, numbers of guests, temporary infrastructure and a delivery schedule if required, and an emergency management plan (if different from standard operations). Deliveries for events will be subject to the agreed servicing and delivery arrangements and will consider local impacts to minimise disruption and maintain public safety. In the lead-up to the opening of the bridge in 2018, we will continue to work with experienced event operators, local stakeholders, and the event safety and licensing committees within the local authorities to establish a detailed framework for event opportunities. ACCESS The Garden Bridge is permitted to close for a maximum of 12 days per year to hold events. Given the nature of the space, events are likely to be limited to private exploration of the gardens combined with a dinner or drinks reception, for example on the podium level of the South Landing Building. These types of events are likely to host approximately 150-200 guests and will primarily provide opportunities for raising funds for the maintenance of the Bridge. The Garden Bridge may also be used to host community events and events to support our education programme. The Garden Bridge Trust will obtain all necessary premises licences or temporary event notices. Suitable notice will be provided to the public via signage on the Garden Bridge, the website and social media to ensure alternative travel plans can be made for those days. Educational Visits Small areas of the Bridge deck may be used to facilitate educational visits for up to 25-30 school children. Anticipated to last around two hours, educational events will only be held outside of peak visitor demand so that crowd flows are not impacted. The Garden Bridge will not host any more than one educational event at a time to reflect the resource levels available on site. 15
SECURITY The well-being and security of visitors to the Garden Bridge will always be our overriding priority. We recognise that as a popular attraction in a very busy city, the Garden Bridge Trust needs to take suitable precautions against the possibility of people becoming victims of crime and to protect against a full range of potential threats. We have developed a comprehensive but unobtrusive set of arrangements to ensure that the environment of the Bridge is as safe as it can be whilst maintaining a look and feel that helps people get the best out of their visit. We have worked closely with the Metropolitan Police Service and specialist security advisors, as well as local businesses, to make sure we have a comprehensive understanding of existing challenges. CRIME PREVENTION The Bridge will be built in accordance with national government guidelines to design out crime and enhance the effectiveness of our security measures. For example, the manner in which the gardens are laid out and how they are maintained will help to minimise the opportunity for crime. We will make use of CCTV as well as other physical security measures to deter offenders and help investigate crimes should they occur. ENFORCEMENT We have developed a draft set of Conditions of Entry to ensure that the Bridge remains an enjoyable asset for the local community and all our visitors. These rules will be broadly similar to other open spaces and parks in London and will help us deal with the type of behaviour that could spoil the use of the Bridge for others. 16
QUESTIONS Throughout this document, we have summarised how we are trying to address the key issues associated with operating the Bridge. More details on all of these issues can be found in the submission documents available on our website www.gardenbridge.london. 5. Waste Management Yes / No If yes, please provide more detail. Taking the following issues in turn, are there any further local considerations that you think we should address? Name: EVENT MANAGEMENT 6. Access Yes / No If yes, please provide more detail. Email: Telephone: Address: TRANSPORT 1. Coach & Taxi Management Yes / No SECURITY 7. Crime Prevention Yes / No If yes, please provide more detail. If yes, please provide more detail. 8. Enforcement Yes / No VISITOR MANAGEMENT 2. Crowd Management Yes / No If yes, please provide more detail. If yes, please provide more detail. Do you have any other comments on our proposals for operation of the Bridge? SERVICING AND LOGISTICS 3. Maintenance Yes / No If yes, please provide more detail. If yes, please provide more detail. SERVICING AND LOGISTICS 4. Servicing Yes / No If yes, please provide more detail. Thank you for your feedback.
The types of activities and behaviours that will be prohibited will include interfering with the gardens; illegal trading; collecting or soliciting money; erecting tents; or interfering with the safety and comfort of any person using the Garden Bridge. The conditions will also include more common rules prohibiting dropping litter, lighting fires and consuming alcohol. The Conditions of Entry will be published on the Garden Bridge website prior to opening. additional flexibility to tackle certain types of antisocial behaviour and minor criminal offences. The Garden Bridge Trust will continue to engage with the local community on their safety and security concerns and welcome input from the local community on such issues at all times. There will be a security presence in the form of our Visitor Hosts on the Bridge all year round. We will make sure that our staff are trained and equipped to deal with a full range of possible incidents, as well as providing help and advice to Bridge visitors. Our security team will be part of the Community Safety Accreditation Scheme (CSAS) scheme giving Images courtesy of Arup and Heatherwick Studio 19
NEXT STEPS Over the coming weeks, the Garden Bridge Trust will use feedback from the consultation to further develop our plans. We will then work with Westminster City Council and the London Borough of Lambeth to address the outstanding planning conditions. CONTACT US info@gardenbridge.london @TheGardenBridge For information visit the Garden Bridge website at www.gardenbridge.london