DELIVERY & SERVICING PLAN. REDWOOD PARTNERSHIP Consulting Engineers Transportation Planners

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1 Redwood Partnership Transportation Limited Maritime House Basin Road North Portslade Brighton BN41 1WR T: F: E: REDWOOD PARTNERSHIP Consulting Engineers Transportation Planners Proposed A1 Retail Development at No.20 Russell Hill Road Purley Croydon CR8 2LA DELIVERY & SERVICING PLAN on behalf of Mr A Beckford PMcL/2992d2/Mar 2012 Registered in England No Registered Office: The White House, 2 Meadrow, Godalming, Surrey, GU7 3HN

2 CONTENTS Section Page 1.0 The Site Waste Removal, Management and Recycling Site Servicing 6 Drawings Urban View Architecture Drawing No P-101 (Reduced copy) Redwood Partnership Drawing No. REDW Service Vehicle Swept Path Redwood Partnership Drawing No. REDW Proposed Highway Access Signage Redwood Partnership Drawing No. REDW Proposed Site Layout Redwood Partnership Drawing No. REDW t Box Van Servicing Appendix A Figure A1 Site Location Plan and Local Transportation facilities

3 1.0 The Site 1.1 The Redwood Partnership have been retained by Mr A Beckford to produce a Delivery & Servicing Plan for an A1 retail use development proposal at No.20 Russell Hill Road, Croydon, London, CR8 2LA (Planning application Ref: 12/00324/P). 1.2 The site is located within the London Borough of Croydon on Russell Hill Road, a short length of road which forms a link between the A23 Purley Way connecting Purley with Croydon and London in the north and the A23 Brighton Road connecting to the M25 and Brighton beyond in the south. Russell Hill Road is a London Distributor Road and is part of the London Red Route and as such forms a major strategic link road for London. A plan of the existing site location and locality is shown on Figure A The site was a motor sales facility at ground level (now unoccupied), with a forecourt area previously used for the displaying of motor vehicles, with offices on the first floor. When the site was trading cars would enter and exit the forecourt area via a crossover onto Pampisford Road on the northern frontage of the site. The development proposals will retain this crossover as an entry point to the site. Photo 2.1 shows the existing forecourt area: Photo 2.1 Existing forecourt frontage 1.4 The site has the benefit of planning permission for a vehicle showroom with an associated forecourt and parking on the ground floor and 7No. two-bedroom and 7No. one-bedroom flats over (Application Ref: 08/01726/P). The current proposals for A1 retail use will reduce the front forecourt parking capacity to two disabled spaces for customers only with vehicular access retained via the crossover entrance from Pampisford Road. Drop-down bollards will be located within the car park to regulate parking. These bollards will be lowered as necessary to allow for turning of the larger service vehicles. 1.5 Highway signage will be located at the car park entrance to the front forecourt to clarify parking restrictions (Drawing No. REDW ). Additional customer car parking for six cars is located in the basement beneath the retail store with an entrance from the side access way off Russell Hill Road along the southern boundary of the site. Page 1

4 1.6 Alterations to the highway frontage associated with the development together with the location of existing waiting restrictions on the public highway are shown on Drawing No. REDW as follows: i) The retention and re-use of the existing vehicle crossover access to the site from Pampisford Road ii) The removal of the forecourt front boundary wall and setting back the front site boundary to improve access visibility to the right for the existing crossover access off Russell Hill Road. The improvement will achieve an increased visibility splay to the right of 2.4x59 metres within land on the site frontage (shown cross hatched on Drawing No. REDW ) iii) The provision of a passing place or waiting area at the entrance to the side access way, widening the access to 4.5 metres for a distance of 10.0 metres and removing the need to reverse onto Russell Hill Road should other vehicles be leaving at the same time. iv) The widening of the crossover access onto Russell Hill Road to 4.5m to allow for two way access v) The re-surfacing of the footway and crossovers along the complete length of the site frontage with Pampisford Road and Russell Hill Road (shown hatched on Drawing No. REDW ) 1.7 Existing waiting restrictions along the site frontage and on Russell Hill Road are shown on Drawing No. REDW The frontage of the site contains double red line waiting restrictions where stopping is prohibited at all times. Further south on Russell Hill Road the waiting restrictions change to single red line for a distance of 13.5 metres where stopping is permissible for some exempted vehicles (refuse vehicles and taxis) during the restricted period of Monday-Saturday, 7am-7pm and allowable for all other vehicles outside the stated period as long as no obstruction is caused. Beyond the single red line restriction to the south of No.18 Russell Hill Road is a bus stop clearway and beyond the bus stop clearway is a further loading bay subject to restrictions. 1.8 A full sized 16.5m articulated HGV lorry will not be able to access the site due to its constrained size or be able to service the site from Russell Hill Road as the available on-street single red line waiting restrictions near to the site is of insufficient length. The largest size of articulated lorry that could service this site would be a 10.7m long small articulated lorry which is used by retailers on constrained sites. A manoeuvring area is available in the front forecourt enabling small 10.7m long articulated lorries to access and turn within the site during trading hours Page 2

5 (Drg.No. REDW ). Certain types of service vehicle such as a 10.0m rigid lorry may require the full forecourt area for turning including parking bays and this will necessitate servicing outside trading hours for this type of vehicle. Page 3

6 2.0 Waste Removal, Management & Recycling 2.1 The main objective of the retail operator s waste strategy on this site will be to reduce the waste that the business produces from their own operations; recover as much as is practical and ensure the remainder is disposed of responsibly and at the same time encourage staff and customers to recycle where appropriate. 2.2 The following recycling of waste is proposed on the site: i) Cardboard and Plastic will be stored on site and will either be collected by the retail operator s own vehicles and returned to a central point for onward recycling by a registered contractor or collected by a registered contractor or by the Council s refuse collector ii) General waste and food waste (if applicable) will be separated and collected in covered bins located in the bin store located within the building. General and food waste will be collected for disposal by registered contractors employed by retail operator or by Council refuse collector 2.3 The retail operator s waste strategy is likely to include the following commitments to: i) Comply with waste legislation such as: a) Waste Storage and Disposal and Packaging Waste Legislation b) Ensuring that other companies handling, recovering or disposing of waste on behalf of the retail operator have the necessary authorisations to do so, such as registered contractors and that the waste is taken to an authorised site c) Ensuring that adequate controls are placed on specific types of waste ii) Change business practices or processes to minimise waste by: a) Maximising the recycling of product packaging (depending upon package material) b) Segregating recyclable waste material as much as possible on site iii) Separate different types of waste - Label waste containers appropriately. Store waste securely in appropriate containers, such as containers or labelled drums and cover waste material, if necessary Page 4

7 iv) Provide adequate training on waste management for staff who handle different types of waste v) Provide effective communication for staff on waste management By providing signage in staff areas to highlight the environmental and financial benefits of recycling Page 5

8 3.0 Site Servicing 3.1 The Delivery and Servicing Plan is essentially the equivalent of a workplace travel plan for freight and will improve the safety, efficiency and reliability of deliveries to that location. The plan will identify unnecessary journeys and deliveries that could be made by more sustainable modes, to help reduce congestion and minimise the environmental impact of freight activity. Management will endeavour to reduce the number of service deliveries to the site and where possible use local suppliers in order to minimise service vehicle travel distances. 3.2 The first specific requirement of a Delivery & Servicing Plan is to identify where safe and legal loading can take place. The number of service vehicle deliveries will be dependent upon the market of the eventual retail operator. Due to the relatively small size of the site it is anticipated that this retail site could generate in the region of 3-6 No. service deliveries per day ranging from transit vans for small goods, stationary, bread deliveries etc up to the size of a 7.5t box van with tail lifts, in addition to approximately 1 No. larger 10.7m long articulated lorry per day, all of which could manoeuvre and turn around within the front forecourt area unloading directly next to the building without interfering with car parking. 3.3 The site may generate a single daily 10.0m rigid lorry service delivery instead of a small articulated lorry, however this vehicle type may not be able to turn within the forecourt area without utilising car parking spaces and in this situation, through a Service Management Plan, this size of vehicle would be required to either service the site outside trading hours when the car park is closed or from the Russell Hill Road single red line on-street servicing zone within the permitted times of Monday-Saturday, 7pm-7am. 3.4 The length of existing waiting restrictions on Russell Hill Road would allow a 10.0m rigid lorry to park on the single red line just south of the site near to No.18 Russell Hill Road. The single red line prevents waiting Monday-Saturday between 7am-7pm, therefore early morning or late deliveries are allowed outside these times. Goods would be trolleyed a short distance north to the site from this location to the goods in room at the south-west corner of the building (see architect s layout). This length of single red line waiting restriction is clearly currently used for deliveries serving businesses on Tudor Court situated on the Russell Hill Road frontage to the south of the site and is available for the current site uses. 3.5 A refuse and recycle bin store is located on the north-east side corner of the building within a dedicated storage area adjacent to the Pampisford Road frontage (see architect s layout). Page 6

9 Refuse collection will either be made by private contractors employed by the retail company or by local council refuse collectors both of whom would be able to collect directly from the Russell Hill Road frontage as they do at the present time. 3.6 The Council refuse collectors would be exempt from single red line waiting restrictions, however a private contractor would only be able to collect if they were able to turn around within site or, if not, would be restricted by the red line restrictions if they collected from Russell Hill Road. The length of the single red line is sufficient to contain a standard refuse lorry. 3.7 The general servicing strategy for the proposed retail unit will therefore utilise two locations in and adjacent to the site: i) Front Forecourt Area Service vehicles would not reverse within the site without the presence of another watchperson to guide reversing manoeuvres. The use of the front forecourt for servicing will vary according to the ability of the service vehicle to enter and turn around in the forecourt, unload and depart in forward gear as follows: a) Servicing during trading hours will be dependent upon the maximum size of service vehicle that can manoeuvre within the front forecourt area in order to both arrive and depart in forward gear and not encroach upon the parking area of the two disabled car parking spaces. Drawing No. REDW shows the track swept path of a 10.7m small articulated lorry turning within the front forecourt without utilising car parking area. Drawing No. REDW shows that less space is required for a 7.5 tonne box van again turning without utilising the disabled car parking area. This scenario would apply to all smaller sized service vehicles as well such as transit vans etc which could make up the majority of service deliveries to the site b) Servicing outside trading hours Some larger service vehicles may require a larger turning area such as a 10.0m rigid lorry and may not be able to turn within the forecourt area without using car parking area (Drawing No. REDW ). If it is demonstrated through a specific vehicle audit that a particular size or type of service vehicle will require the use of the disabled spaces to turn within the front forecourt area then they will be required to service outside trading hours when the front forecourt and car park is closed to customers Page 7

10 ii) Russell Hill Road Frontage The site frontage has double red line waiting restrictions which prevent legal servicing directly off the site frontage. A single red line loading area 13.5 metres in length which has permitted times for delivery of Monday-Saturday, 7pm-7am is available just south of No.18 Russell Hill Road which would allow loading/unloading for vehicles depending upon whether they were private vehicles or public refuse lorries (Drawing No. REDW ): a) Servicing during trading hours from Russell Hill Road would not be permitted for private vehicles on the single red lines between Monday-Saturday, 7am-7pm. Should the retailer use private refuse collectors this can be carried out within the front forecourt at any time subject to the physical restrictions in Section 2.1(i)(a) or on the single red line during permitted times. Should the retailer decide to use public refuse collection facilities it is not anticipated that these public vehicles would enter the site s front forecourt, but would instead wait on the single red line zone as they currently do to service other existing retail units along this frontage including this site. The daytime single red line waiting restrictions do not apply to public refuse vehicles as long as no obstruction is caused b) Servicing outside trading hours is not anticipated on the single red line restricted zone as the site forecourt area (when closed to customer parking) would be adequate for the turning of all anticipated service vehicle types 3.8 To ensure an efficient delivery process, each supplier attending the site would be audited to confirm their vehicle size and clarify the restrictions placed upon them when servicing the site. They would be provided with a copy of the Delivery & Servicing Plan showing the available local parking areas and the restrictions in force at the time. 3.9 The retail site may be open for trading 24 hours per day and subject to planning conditions the servicing of the site will be permissible during trading hours either within the site depending upon vehicle turning constraints or outside the site depending upon red line waiting restrictions HGV deliveries shall use the A23 Purley Way, Foxley Lane or the A23 Brighton Road as the main routes to the site as shown on Figure A1. Delivery vehicles shall be required to load and unload only within the correct location on the site. Page 8

11 3.11 Delivery & Servicing Plans can benefit companies and the local community. The advantages include: Reduced delivery costs and improved security More reliable deliveries which equates to less disruption to the business day Time saved as businesses identify unnecessary deliveries Less noise and intrusion Opportunity to ensure that business operations comply with health and safety legislation Ensuring service deliveries occur outside peak hours 3.12 The Delivery & Servicing Plan will also benefit the freight operators who service the site: By saving fuel through reduced, re-timed or consolidated deliveries By using vehicles more efficiently as delivery reliability will help operators plan better 3.13 In order to manage service deliveries the retailer will have a Service Manager, who will be a senior member of the management team and will be responsible for the implementation of the Delivery and Servicing Plan at the Russell Hill Road site. The Service Manager s role and responsibilities will be to: i) Oversee the development of the Delivery and Servicing Plan and its operation and developing the Delivery and Servicing Plan once approved ii) Act as a liaison between store managers and suppliers iii) Promote initiatives to reduce service vehicle trips to the site by optimising deliveries and loads and ensure efficient use of the business delivery service iv) Monitor and review the Delivery and Servicing Plan to minimise service deliveries to the site and endeavour to avoid service deliveries during the peak hours of 08:00-09:00 hrs and 17:00-18:00hrs v) Increase supplier and employee awareness of the environmental and cost implications of service deliveries to the site and the cost benefits of keeping deliveries to a minimum 3.14 Administration of the Delivery and Servicing Plan involves the maintenance of necessary systems, data and paperwork, consultation and information. These duties are permanent and regular and updating the Delivery and Servicing Plan will be part of the responsibility of the Service Manager. Page 9

12 3.15 In conclusion, this Delivery & Servicing Plan has identified the available service vehicle turning area on the site; the frequency and type of service vehicles likely to attend the site; acceptable and available delivery times and the extent of the existing red route stopping restrictions on Russell Hill Road. The servicing of the site will require access for vehicles of varying size, from the more frequent transit vans up to an infrequent short articulated lorry or rigid lorry. The Delivery & Servicing Plan shows that all delivery types and sizes can be accommodated within the site or on the existing single red line near to the site. Page 10

13 DRAWINGS

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17 Operator logo (To be determined) Disabled plate to Diagram 661A 40mm x-height (TSRGD 2002) Logo

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20 APPENDIX A

21 N H Purley Station PD Site D M P A23 PURLEY WAY PA C Y W T U A23 BRIGHTON ROAD A FOXLEY LANE Key 1 Bus stops Bus routes (various) London Cycle Network Cycle route (LCN) Crown Copyright All rights reserved. Licence number Plotted Scale - 1:5000 Redwood Partnership Licence number Site Location Plan & Local Transportation Facilities FIGURE A1