NAVIGATING THE MAZE 2013 LEGAL CIO ROUNDTABLE RETREAT March 3-5, 2013 The Boulders Hotel Carefree, Arizona
The Legal Cloud
What is Cloud Computing?
Working in the Cloud
Cloud Computing is A way to work from anywhere The separation of computing from the computer Hardware independence Focusing on how information is used and not where it is located Accessing everything from the Internet A truly virtual datacenter
The Cloud is Already Here Consumer Examples Physical Post Office Hard Drives Typewriter Books CD Video Rental Store Local Bank Telephone Cloud Yahoo Mail SkyDrive Google Docs Amazon Google Play Netflix Online Banking Skype
The Enterprise Cloud
Four Pillars of a Cloud Service Delivery Key Capabilities Deployment/Location Supporting Technologies
Pillar 1: Service Delivery Software as a Service (SaaS) Hosted Web Applications Limited IT management Platform as a Service (PaaS) SharePoint Exchange IT only manages application Infrastructure as a Service (IaaS) Virtual Servers IT fully manages OS and applications
The Cloud Service Delivery Model
So it s just a Data Center? A traditional Data Center is hardware centric Storage Network Security Servers are likely to be virtualized IT is still focused on building physical equipment
A Cloud Data Center is
Pillar 2: Core Capabilities All computing resources are virtualized Resources are pooled Dynamic allocation to services and applications Measured metrics Ubiquitous network access
Pillar 3: Deployment
Public Cloud Fully hosted services Applications Platform Infrastructure Shared with others Limited transparency to internal operations Outsourced Data Center
Private Cloud Fully owned by Firm Traditional Data Center On or Off premise You manage or 3 rd Party manages Near total control
Hybrid Cloud Combination of both Public and Private Services placed on most appropriate Cloud Federated trust between Clouds Data replication Rapid on-demand migration of services
Pillar 4: Technologies
Key Technologies Server Virtualization VDI Citrix XenDesktop VMWare Horizon View Virtual Storage Windows 2012 Storage Spaces Web Apps SharePoint DMS Virtual Networking DirectAccess VMWare vcloud Citrix CloudPortal
The Enterprise Cloud
Is Legal Ready for the Cloud?
Already in the Cloud DMS Backup Email continuity HR and Payroll apps Help Desk apps Public Website Spam filtering Litigation and ediscovery CRM
Still Many Concerns Still new Confusion; What is a Cloud? Industry in flux Security Productivity Cost/ROI Risk/Compliance
Potential Benefits Lower capital and operating costs DR and Business Continuity Scalable Fault tolerance, redundancy Less internal staff Increased productivity Access from anywhere on any device Faster deployments
Risks Data subject to litigation (holds, preservation orders, ediscovery) Overall data security High value cyber attack target Vendor performance and sustainability (young companies) Risk of service failures Internet dependency Incident response Lack of transparency Morale of internal staff
Moving to the Cloud
Get IT Ready Adopt a Services mindset Be creative Focus on Vision and Innovation (new ways) Business alignment Technical proficiency (cloud architect) Business/Technology Strategy and Architecture (comprehensive road map) Support Training
Identify Service Opportunities Email Document Storage Financial Systems (expenses, procurement AP) Project Management Voice Systems Collaboration ediscovery Mobile Access
Get the Data Center Ready Virtualize! Servers Storage Desktop Make user access cloud ready DirectAccess HTTPS access for apps (DMS, OS) Adopt cloud friendly apps DMS SharePoint HTML 5 Mobile Apps
Get the Firm Ready Focus on your Firm s needs Define clear business objectives What services are you going to provide? Detail requirements Detail cost analysis Create formal and structured project for each Align with Information Governance strategy
Pick the right Vendor/Platform Vendor Traits Experience Detailed contract review Right to audit Unannounced on-site inspections Show me Test all claims Evaluate operations staff and procedures Communication of maintenance tasks Vendor Management Could be many vendors Selection Contracts & Negotiation Right to Audit
Putting the Pieces Together
Let s Build a Law Firm in the Cloud! Time/ Billing Desktop Email ediscovery Files DMS Mobile Collaboration
Q&A