The Road to Infrastructure as a Service by Jim Gehring

Transcription

1 The Road to Infrastructure as a Service by Jim Gehring CTO Managed and Hybrid Cloud Services 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 1

2 Jim Gehring 30+ years in IT Currently CTO of Managed and Hybrid Cloud Services at MCPc Cleveland, OH Owned 2 businesses, part of 4 startups, Enterprise: OfficeMax & Compuware Experience includes: Background IT Infrastructure, Application Development, Business Intelligence, Product Development, Sales. Infrastructure Disciplines Monitoring, Backups, Disaster Recovery, Capacity Planning, High Availability, Performance Optimization, Virtualization and Cloud. Managed Services Products & services design to implementation with clear operational disciplines, higher than average margins and strong sales growth. 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 2

3 Agenda Introduction A Business Perspective on Cloud Technical Overview Putting Cloud to Work 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 3

4 Introduction

5 The Road to the Future is Definitely Cloud Computing! 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

6 But is it a Cloud or is it actually a STORM? 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

7 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

8 Typical IT Questions... How do I get to know my customers WITHOUT TRAVEL? How can I do MORE WITH LESS? How do I work better with MY PARTNERS AND SUPPLIERS? I need to MOVE FASTER. I want to use my iphone/ipad FOR WORK. How do I BALANCE WORK WITH MY PERSONAL LIFE? There s TOO MUCH INFORMATION! 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

9 Today s Cloud Inspired Questions... Agenda Is Cloud Computing Right for my Firm? Will it Simplify my infrastructure Management? Is it Secure? Is my Data Safe? How do I Integrate Cloud Technologies with my Existing Systems? What does all this mean For our IT Staff? 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

10 Cloud & IaaS LET S EXAMINE THE ROAD AHEAD We will take a look at: The Business Perspective What is cloud and why does it matter to your firm. The Technical Perspective Painting a picture of the landscape from 10,000 feet. Putting Cloud to Work How do you begin to evaluate the nebulous Cloud landscape and IaaS for your firm? 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 11

11 Disclaimer

12 Disclaimer: my opinion, not my company s etc. etc Agenda 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

13 Disclaimer: I do not own one of these Agenda 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

14 Take this Information: with a grain of salt Agenda 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

15 A Business Perspective on Cloud

16 National Institute for Standards and Technology (NIST) CLOUD DEFINED Characteristics On-Demand Self-Service Broad Network Access Resource Pooling Rapid Elasticity Measured Services Service Models Software as a Service Platform as a Service Infrastructure as a Service Deployment Models Private Cloud Community Cloud Public Cloud Hybrid Cloud 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 17

17 Origin of Cloud A TIMELINE OF SERVICE DEVELOPMENT Possible Origins of Cloud The sixties with ARPANET and J.C.R. Licklider Scientist John McCarthy offered up that computing should be delivered as a public utility, like a service bureau (also coined during the sixties) Salesforce.com in 1999 Amazon Web Service in 2002 March of 1999 Al Gore invented the Internet! 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 18

18 Origin of Cloud AN OPINION PAGE Cloud has been well socialized as a service model Smartphones and Tablets have provided users at all levels of an organization the experience of: Having an application for most anything you need Having access to it with the click of a button (and perhaps $4.99) Application functionality that is upgraded regularly (automatically) Your data is always there when you need it 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 19

19 Cloud Impact! EXPECTATIONS FOR SERVICE CONTINUE TO GROW People Expect: Network Connectivity, anywhere, anytime There s an App for that! It s just expected to work, both uptime and functionality Security is expected What does it take to deliver these applications, these services? WHO CARES!?! 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 20

20 IT Perspective THE PAST Traditionally we had to understand and run the infrastructure, IT Teams therefore must worry about: Network, Servers, Storage, Desktops Now Wireless, Voice and Collaboration Backups, Capacity Planning, Performance Optimization, Disaster Recovery Implementation of new applications or upgrades Customization for special requirements Users, however, only care about getting to their data and applications! 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 21

21 IT Perspective THE FUTURE Cloud typically comes with large components of the required infrastructure baked in: Core Network Components Servers and Storage Connectivity and Security Backups, Capacity Planning, Performance Optimization, Disaster Recovery and more Users STILL care most about getting to their data and applications 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 22

22 IT Perspective THE PRESENT Understand and be a forward thinker. As-a-Service means just that, and companies are moving to it at a high rate of speed because: There is real value in the model. It s not just the economies of scale on the hardware, it s also: The process of procurement being greatly reduced Design, development and implementation being simplified Less effort required for ongoing management of these environments IT Disciplines are inherent in the offering Backups, Capacity Planning, Performance Optimization, Disaster Recovery and more are built-in! 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 23

23 IT Perspective THE FUTURE IS DEFINITELY IT-AS-A-SERVICE If you re not ready to investigate the value of cloud computing for your firm here are some steps you can take: Don t let any vendors talk to your firm without first screening them In particular, NO CONSULTANTS!!! Make sure that any staff augmentation folks stick to the work at hand Be watchful of what trade rags your firm receives For the non-adventurous among us, these are dangerous times! 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 24

24 Business Perspective THE PROMISE OF NEW TECHNOLOGIES Cloud technology advances help organizations Supplant their traditionally complex environments Utilize more agile, elastic and scalable frameworks Create a more productive workspace and core IT infrastructure 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 25

25 Business Perspective THE HEADACHE OF PROGRESS Understandably Many organizations and CIOs don t know where to begin It is an overwhelming prospect to revamp one s workspace or core infrastructure that has served them well for years Making sense of a vast vendor landscape adds to the confusion, as does the difficulty in articulating a business case for change Managing the migration to cloud can be time-consuming, disruptive, difficult and expensive 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 26

26 Business Perspective THE RISKS! With so much at stake Can CIOs rely on Cloud to support their firm s business objectives? Will Cloud really provide needed improvements or simply add to the complexity of your IT environment? Will these changes impact user productivity or worse, impact the functionality of the applications your firm relies on? With the pace of change in Cloud technologies how can you be sure that the investments made today will offer long-lasting value? 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 27

27 Business Perspective PRESSURE FROM ON-HIGH! C-level Executives and Owners are definitely interested in IT-as-a-Service: They read the trade rags, they talk with their peers Even the notion of such benefits stirs real and justified business interest More organizations are proving its value everyday Keep in mind most firms won t leap into the cloud: Walk before you run Start doing your homework now, create that long term strategy Get the advice of people with actual experience 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 28

28 Technical Overview

29 A Little Context: The Characteristics The Models The Delivery 8/26/ MCPC, INC. CONFIDENTIAL & PROPRIETARY 30

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33 Separation of Duties IN THE CLOUD, WHO DOES WHAT? Stressing the underlying model of service where does cloud begin and the traditional IT structure end? 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 34

34 The my support Framework 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 35

35 Technical Overview: Examining the Platforms

36 Top Three Cloud Platforms TODAY S CLOUD ALREADY ENABLES A MIXTURE TO BE USED 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 37

37 Hypervisor Evaluation OPINION NOT FACT Hyper-V Microsoft s virtualization platform. Build on modified Xen Architecture Hyper-V 3.0 making significant inroads in the private data center Adoption in Cloud computing is still limited Hyper-V with Windows Datacenter offers a one-and-done license model Datacenter brings virtual Windows servers and integrated management with Microsoft System Center easing the deployment, administration and management of this environment. 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 38

38 Hypervisor Evaluation OPINION NOT FACT Citrix Open Source Xen Hypervisor Runs some of the largest clouds in existence (Amazon/Facebook) Minimal software costs with robust enterprise and cloud features Supported versions of Open Source, Xen and Cloud Stack An extremely scalable platform A favorite for Linux workloads but just as functional for Windows Truly the platform big cloud has been built on to date 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 39

39 Hypervisor Evaluation OPINION NOT FACT VMware vsphere The original Virtualization platform The gold standard in the datacenter (IBM of virtualization) Additional features and acquisitions have rounded out its Cloud capabilities Cost has been a significant deterrent to wide-scale adoption For virtualization there is no better product out there For Cloud, VMware is still playing catch-up Note: as new orchestration tools arrive on the scene it will enable VMware s virtualization abilities to be better utilized as a Cloud platform. 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 40

40 A Quick Comparison MEASURING UP VIRTUALIZED SERVERS vsphere is purpose built for virtualization Hyper-V and XenServer both rely on general purpose OS s (Windows & Linux) for basic hardware functionality This tends to give VMware a performance edge. 1) VMware 2) Citrix 3) Microsoft (just an opinion) This will soon change over time 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 41

41 A Quick Comparison MEASURING UP VIRTUALIZED DESKTOPS Traditional Servers are high RAM, Sporadic CPU Desktops are the opposite, heavier on the CPU VMware s CPU thread management lacks a little when it comes to high rates of context switching Hyper-V and Xen, because of the CPU assignment, tend to perform much better in this space Latest XenServer is seeing 500 desktops per host 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 42

42 A Quick Comparison MEASURING UP TOOLS, MANAGING YOUR ENVIRONMENT Virtualization and Cloud are NOT THE SAME Cloud relies on virtualization but it is much more than that To extend virtualization across multiple locations maintaining the look of a single realm requires more than a stack of hosts, it requires orchestration aka Cloud 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 43

43 A Quick Comparison MEASURING UP TOOLS, MANAGING YOUR ENVIRONMENT VMware & Citrix have commercial Cloud platforms Microsoft focus Private Cloud, no orchestration VMware vcloud Director vsphere support only Citrix Support XenServer, Redhat KVM, vsphere and is expected to support Hyper-V by Q Multi-platform orchestration simplifies migrations of data/configurations 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 44

44 Technical Overview Examining the Tools

45 Tools! THE RIGHT TOOLS A KEY INGREDIENT FOR CLOUD vcloud (Vmware) and Cloud Platform (Citrix) provide orchestration for each layer OpenStack is an option, many flavors = challenges Stick with a major vendor for now, keep in mind this is for a mature organization, not needed when you start to Crawl or Walk with Cloud Private Cloud is typically overkill for one Firm 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 46

46 Tools! THE RIGHT TOOLS A KEY INGREDIENT FOR CLOUD But if you are leveraging full Cloud Multi-vendor orchestration means options for the right hypervisor, storage and networking workloads A Cloud advantage = breaking away from proprietary stacks, a commodity approach to compute services Technology in this space will change rapidly over the next few years, being agile and flexible is critical. 8/26/ MCPC, INC. CONFIDENTIAL & PROPRIETARY 47

47 Putting Cloud to Work: Where to Start

48 A Utility Service CRAWL OR WALK BEFORE YOU RUN! Look at the common prebuilt services Desktop-as-a-Service (DaaS) Backups-as-a-Service (BaaS) Disaster Recovery-as-a-Service (DRaaS) Fileshare-as-a-Service (FSaaS) Storage-as-a-Service (SaaS) 8/26/ MCPC, INC. CONFIDENTIAL & PROPRIETARY 49

49 Your Application on IaaS CRAWL OR WALK BEFORE YOU RUN! Pick a very Independent Application One that is as standalone as possible Data is self-contained Interactions with other applications is minimal On your first pass, make sure you are building the road to integration with your infrastructure 8/26/ MCPC, INC. CONFIDENTIAL & PROPRIETARY 50

50 What to Watch Out For

51 IaaS Service First IAAS WORKS BEST WHEN SERVICE MAKES A DIFFERENCE Don t just move your hardware to the Cloud Your problems won t change when you simply fork-lift compute and storage to the Cloud Utilize As-A-Service Services! Providers are already experiencing hardships when strong services don t match the good platform they are offering 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 52

52 Information Management CLOUD IS THE ULTIMATE IN APPLICATION & DATA DISTRIBUTION Understand the impact on data management Make sure you OWN your data Make sure you have easy access to your data Look for APIs that allow you to connect transactions What is needed to interact with the Cloud systems for functional modifications? 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 53

53 Gotcha s A FEW QUICK WARNINGS Licensing it s not the same in the Cloud Adjust for metering - encryption negates deduplication, increasing your data requirements Bandwidth is important, don t underestimate Understand the impact of performance on users Get a long-term strategy 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 54

54 Gotcha s WALK, JOG RUN You Want This 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 55

55 Gotcha s WALK, JOG RUN Not This 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 56

56 Common Misconceptions

57 Common Misconceptions DO NOT TAKE CLOUD FOR GRANTED It s Easy - It s Easier ONLY IF you have aligned the particular cloud service with the appropriate business needs Care Free - Remember your Responsibilities in IaaS Elasticity is over-emphasized for IaaS size up cloud for what you are using/need, elasticity is a feature you will use occasionally It s Secure Not so, try Hybrid Cloud to reduce risks It Performs Well Check the stats on your provider! Test It! 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 58

58 Summarizing Cloud

59 The Value is Real! FIND IT! Look to these areas for real value: Procurement: Hardware & Software Licensing & Maintenance Costs The normal design, build and deploy process Your IT Disciplines: Backups, DR, HA, Capacity Planning, etc Ongoing Administration and Support Project Management Throughout 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 60

60 The Value is Real! ONCE AGAIN WALK, JOG THEN RUN Consider using a Utility Service as a starting point For IaaS Use an Independent Application first round Hybrid Cloud with a known vendor gives you the flexibility that is needed when you begin using compute and storage as a service Start looking to understand your Long Term Strategy as soon as possible 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 61

61 Cloud is a Paradigm Shift FOCUS ON AS A BUSINESS STRATEGY, FOCUS ON SERVICE Cloud is a change in business strategy As-a-Service means trading in complex mixtures of IT components and process with Service Consider this fortune cookie: 8/26/2013 A PRESENTATION ON CLOUD COMPUTING 62

62 Jim Gehring my cloud IT as a Service React Protect Operate Manage