msuite Mobilising Government Owned Healthcare Manufacturing Customer: Bio Products Laboratory, United Kingdom Industry: Government-owned Healthcare About msuite: CommonTime s msuite solution supports connected or wireless environments, maximising mobility benefits for enterprises, mobile operators and device manufacturers; and includes cradle sync email/pim, wireless push email/pim, rapid application development, security (over-the-air & on-device), and centralised management of mobile applications, usage, PDAs, and smartphones
Brief Overview of Solution: - Industry : Government Owned Manufacturer of Healthcare Products - Client : Bio Products Laboratory (BPL) - Challenge : Mobilise BPL Employees with Wireless Push Lotus Notes E-Mail; Calendaring, Contacts and Tasks - Solution : msuite, by CommonTime The Problem Bio Products Laboratory (BPL), needed to find a Lotus Notes synchronization product to allow its executive team to be more productive, enabling them to receive and answer emails on the move - including receipt of alerts from other systems sales team to access to their email out in the field - including alerts from other systems IT Team to be able to offer support out of working hours Having used competitors products such as Intellisync and EasySync, BPL needed to find a stable and reliable solution that was specifically engineered for Lotus Notes from the ground up, and be future-proof Bio Products Laboratory Overview BPL is a not-for-profit organisation, with 500+ employees, wholly owned by the British Government. Its research and development, manufacturing and marketing (UK and Overseas) departments are all based at Elstree on the outskirts of London. As a Government-owned organisation, BPL is able to operate in the global health market with security and stability giving its customers and potential purchasers of plasma products a high degree of confidence in its integrity and its services. Dealing with BPL gives an assurance that all personnel are experts, highly experienced in their field, and that the organisation as a whole is totally committed to providing an unparalleled level of service while delivering the right solutions at the right time for health professionals throughout the world BPL and the NHS The National Health Service (NHS) has overall responsibility for NHSBT, which consists of National Blood Service (NBS), Bio Products Laboratory (BPL) and UK Transplant (UKT). CommonTime Limited CommonTime. All other logos and trademarks are the property of their respective owners. All rights reserved. Page 2 of 6
The Solution CommonTime msuite offered a flexible future-proof wireless email solution, specifically engineered for Lotus Notes. Nitin Patel, BPL IT Department, explained the reasons behind BPL choosing CommonTime s products: we chose msuite for its ease of use and setup msuite was competitively priced compared to other solutions msuite uses same model as Lotus Notes Domino CommonTime focus on designing solely for IBM Lotus Notes Domino, not trying to shoe horn a MS solution. PDA/mobile network independent BPL could choose most appropriate devices and networks for our organization straight-forward, simple system, with good security and excellent admin functionality good security - the "kill all" which is important as some data is sensitive Established as an organisational standard, msuite s functionality and robust nature offered BPL the solution it was looking for. Function: o Mobile email: read, reply/send, modify, file Lotus Notes email o Calendaring: Multiple calendars, meeting invites, repeating meetings o Other PIM operation: mobile to-do s, contact management and journals o Connection Methods: Mobile Lotus Notes & PIM over IrDA, cradle, Bluetooth, GSM, GPRS using Windows Mobile devices o In-built disaster contingency with failover and load balancing o Centralised deployment, Asset Tracking, License Management, Configuration/Content Management and Disaster Recovery o Over-the-air and on-device security Key Objectives: o Compatibility with current and future Lotus Notes versions & mobile OS versions o Ease of use and end user integration o Synch of Lotus Notes mail, address book, calendar o Ease of support of product o Cost and productivity saving Hardware Used: o Windows 2000 Server o O2 XDAII, XDA IIs and XDA Mini o Lotus Domino 6.5.5 Software Used: o msuite 4.2 components: mnotes, mcontrol, msecure PDA and CommonTime Mobility Framework o Windows Mobile 2003 2nd edition /Windows Mobile 5 CommonTime Limited CommonTime. All other logos and trademarks are the property of their respective owners. All rights reserved. Page 3 of 6
The Architecture The Results Following an initial pilot, BPL purchased 50 msuite licenses and are planning to rollout a further 20+. Once we knew it was working and our pilot was up and running, we had a large number of people requesting them! - Nitin Patel, Bio Products Laboratory "It really was a successful project, made easy by the software working and as CommonTime used the same model as Domino there was no need for huge training or understanding curve to go through. People who travel as part of their roles can now pick up email - anywhere in the world and we've done this without a huge cost to the business."- Doug Morton IT Manager, Bio Products Laboratory "The msuite project has met all the key business objectives including providing the endusers especially the remote staff, the mobility and flexibility of Email/Calendar access and successful implementation of the project within the budget and timescale."- Nitin Patel, Bio Products Laboratory Benefits for BPL: Good satisfaction feedback from users and their management A solution that was easy to implement with high benefits Elimination of the risk that mobilising sensitive data can often present, due to the enterprise-strength security of the msuite solution. AES end-to-end encryption Opportunity to develop the mobile strategy beyond email, mobilising BPL s CRM application using CommonTime s rapid mobile application development tool, mforms. Business continuity can be maintained because mforms operates over the same msuite mobile infrastructure CommonTime Limited CommonTime. All other logos and trademarks are the property of their respective owners. All rights reserved. Page 4 of 6
msuite is the way forward! Enterprises essentially require a future-proof solution that often starts with mobile email and the msuite solutions adopted by BPL are driven by a common infrastructure, the CommonTime Mobility Framework. msuite is scalable from 2 to 200,000 users and more. It s secure, manageable and robust. msuite is an evolution from CommonTime s mnotes mobile and provides more than just wireless mail including:- 1) over the air, end to end AES encryption 2) centralised wireless device management including remote kill 3) on-device security for handhelds 4) mobilisation of business applications using Domino skills As BPL s mobility strategy evolves, and line of business applications are mobilised, those solutions can be provided by the same Supplier Partner that the strategy commenced with, CommonTime. msuite The Complete Mobility Solution: Exclusively for Enterprises Running Lotus Notes/Domino CommonTime Limited CommonTime. All other logos and trademarks are the property of their respective owners. All rights reserved. Page 5 of 6
About CommonTime CommonTime has a reputation for mobilising the enterprise workforce more reliably, rapidly, and securely than anyone else, whilst offering the best value proposition in the market. CommonTime enhances organisations competitive edge by allowing focus on business tasks rather than technology. CommonTime s msuite solution supports connected or wireless environments, maximising mobility benefits for enterprises, mobile operators and device manufacturers; and includes cradle sync email/pim, wireless push email/pim, rapid application development, security (over-the-air & on-device), and centralized management of mobile applications, people, PDAs and Smartphones underpinned by the CommonTime Mobility Framework. The CommonTime Mobility Framework is a robust enterprise infrastructure that adds scalability and wireless optimisation; delivering management control for msuite components and fast end-to-end encryption via strong over the air security. All CommonTime solutions plug into the CommonTime Mobility Framework. CommonTime is trusted by the world s leading enterprises including: Paramount, Daimler Chrysler, Rolex, Ernst & Young, Coca Cola Bottling, and Schneider. Partners include IBM, Lotus, Palm, CREDANT, Certicom, Symbian, Nokia, SonyEricsson, HP, Motorola, Sprint, Orange, Cingular and Microsoft http://www.commontime.com Cautionary Statement All features may not be available on all platforms. For further details on anything you have read here and to check compatibility please email sales@commontime.com All details are subject to change. All rights reserved. msuite, mnotes, msecure PDA, CommonTime Mobility Framework and related marks are either registered trademarks or trademarks of CommonTime. Lotus Notes and Domino are either registered trademarks or trademarks of Lotus Development Corporation. All other trademarks are the property of their respective owners. CommonTime Limited 2006 For further information, please contact: info@commontime.com www.commontime.com For media enquires, please contact: Helen Moss hmoss@commontime.com CommonTime Limited CommonTime. All other logos and trademarks are the property of their respective owners. All rights reserved. Page 6 of 6