IBM Global Services Foundation Human Capital Management

Transcription

1 IBM Global Services Foundation Human Capital Management The Human Capital Touch

2 2 Foundation Human Capital Management The Human Capital touch Efficiency. Flexibility. Responsiveness. Three qualities any successful organisation expects from its workforce, and three qualities that they expect in return. The same three qualities are at the basis of IBM Foundation HCM (Human Capital Management). By bringing efficiency, flexibility and responsiveness to the entire human capital management agenda, IBM sets the workforce free to achieve its true potential. It offers a complete HR/Payroll solution that reduces risk, reduces cost, and maximises profitability. Most chief executives agree that the people who work in an organisation its human capital are among its biggest sources of competitive advantage. Managing that resource human capital management means developing its knowledge, its competence, its skills, and its abilities as the organisation grows. From recruitment to retirement, IBM Foundation HCM facilitates practically every relationship between the company and the people who work for it creating an environment in which both managers and employers can focus on productivity, service to the client, and developing real business value. It is the key to long term, sustainable business success. Efficiency. Flexibility. Responsiveness. Three qualities any successful organisation expects from its workforce, and three qualities that they expect in return.

3 IBM Global Services 3 The solution a catalyst for change The IBM Foundation HCM implementation methodology for Oracle s e-business Suite HCM application takes IBM s unrivalled knowledge of real-life client experiences from around the world, and brings it together with Oracle s leading HCM software a product designed and developed specifically for the UK market. It combines the fast implementation, low risk, and predictable cost of a traditional packaged approach with the flexibility and scalability of the world-class HCM systems for which IBM is renowned. The solution comprises a total of 50 processes across HR, Payroll and Contingent Workers with seven distinct custom interfaces, which incorporate Templated User Guides to assist end-user training. More effective training means that the benefits of the system are realised more quickly and careful planning means that they are targeted to the client s specific requirements. IBM s extensive asset library supports Foundation HCM s accelerated delivery methodology by providing a comprehensive suite of leading Industry Practice Business Process maps which identify exactly what actions and roles are required for world class HR performance. They provide a preconfigured package of solutions, and enable Foundation HCM to deliver a tiered set of implementation options in response to the needs of an individual organisation, acting as a catalyst for change management. With experience implementing multiple platform versions to existing and new Oracle customers, IBM has a breadth of implementation understanding. IBM s varied client base of the Foundation blueprint illustrates its ability to cater for differing market sectors. Clients such as Blacks Leisure Group, The Co-Operative Financial Services (CFS) and Scotia Gas Networks (SGN) has attracted international interest from clients such as United Arab Emirates (UAE) and the USA. The offering focuses on the business process and challenges, thereby tailoring it to deliver better business value than traditional package implementations. Foundation HCM is present-safe and future-proof. Across the whole range of HR challenges, it offers a package of functions that is specifically configured for today s needs, and designed to grow as and when the organisation is ready. The latest Oracle Release 12 platform introduces additional functionality, increasing the volume of information gathered and enriching the overall user s experience. This, with the enhanced additional offerings to provide analytics on a number of enterprisewide reporting platforms, facilitates the ability of the HR platform to become a fully integrated strategic business partner allowing cross back office reporting and analysis. The core solution features: Work structures HR Core recruitment Payroll Self-service Contingent workers Core reporting Additional options included: HR analytics and reporting Web-based recruitment Learning management e-learning Workforce scheduling Shared service centre Global rollout Time and attendance Performance management Talent management

4 4 Foundation Human Capital Management Efficiency Right from the planning phase, IBM involves all the company s main stakeholders in its implementation process. The combination of IBM s industry-leading HR consulting practice and Oracle s best-in-class HR applications provides a quality offering that is rich in functionality and completely integrated. The proven IBM implementation method is rapid, transparent, and comprehensive. Rapid IBM s templated solution developed over the past few years has benefited from 1 million worth of investment, resulting in a reduction in both the cost, and implementation time of the project. The solution can be used by most organisations as the foundation for all their HR and payroll processing requirements. The significant investment made by IBM in this solution enables companies to benefit from a world-class system and a reduced implementation time of just 22 weeks, without affecting the quality of the solution delivered, plus the additional benefit of a fixed price solution with significantly reduced budgetary risk. For example, Kevin Donnelly, Functional Leader of HR Operations at The Co-operative Financial Services says: The speed of the implementation was impressive, but so was the quality. Our first payroll under the new solution was the last pay run before Christmas. We prepared our telephone advice line for a large volume of calls but the number we received was actually far lower than for a normal payroll using our old system. This is fantastic testament to the quality of the work. Transparent Forward planning is facilitated with an implementation method that focuses on clarity and simplicity. Prior to any commitment, Foundation HCM is available as a preconfigured demonstration system, so that it can be measured against the organisation s individual requirements. IBM s Conference Room Pilot enables clients to see where changes will be made within their organisation and make preparations in good time. They can be completely clear from the start about what they are getting as part of the offering, and they can be confident that risks of scope creep and project over-runs are kept to a minimum. This in turn facilitates the project resources to focus on the change the system itself will bring. Our transformation was an excellent example of collaborative working, continues Donnelly. IBM was fully embedded within my HR Operations team and totally involved in helping us overcome our business challenges. Comprehensive The breadth of IBM s lines of business means that the offering can include genuine end-to-end provision, including application software, implementation services, licensing, hardware, hosting, managed service, and financing. IBM a one-stop shop With over 20 years of teaming with Oracle Corporation, IBM has one of the largest and most experienced team of resources of any Oracle systems integrator. We provide one-stop shopping with a single point of accountability one provider for all components including Hardware, Software, Implementation Services, Hosting, Application Services and Financing. What s more, over the past 10 years, Gartner has ranked IBM Global Business Services as a leader among European ERP service providers for its ability to execute and its completeness of vision.

5 IBM Global Services 5 Flexibility Foundation HCM is designed to grow with your business. IBM has created the e-hr Maturity Model, based on its annual survey of chief human resources officers. This tool provides an outline of the typical behaviours and characteristics of an organisation in each of the HCM process areas. Using this fact-based framework and its associated processes makes it easier for an organisation to match its e-hr provision with its developing requirements. Costs and implementation times are also significantly reduced. The offering is suitable for organisations that manage their entire payroll and HR functions, as well as those which use outsourcing providers. IBM can offer a comparable managed payroll solution with either in-house or client hosting. Alternatively, for organisations wishing to outsource payroll functions, we can provide an HR only option which still acts as a platform for further growth, but supplies an interface for the payroll broker service. The variety of options on offer means that IBM can provide clients with wide-ranging technical and infrastructure support in developing and operating the solution. Possibilities include hosting development environments, hosting production environments, and migration of hosting environments to client machines, as well as the full managed service. Flexible financing packages are available to spread the cost of hardware investment over several fiscal years enabling the client to simultaneously develop in-house capabilities. Similar finance plans can cover startup and implementation charges, thus smoothing costs with benefits and helping budgetary planning. Fixed price, deferred payment, comprehensive, and pay-as-you-go pricing structures can all be provided. Responsiveness Our unique and comprehensive breadth of experience of working with Oracle on implementations means that we have the knowledge and experience to respond quickly and effectively to specific client requirements. Our close relationship with Oracle is reflected in our onsite resources at Redwood Shores (Oracle s research and development site for its e-business Suite application), ensuring the highest levels of synergy and support, coupled with access to Oracle s development resources. IBM is a Certified Advantage Partner, which in Oracle s own words means that we have consistently demonstrated the highest level of competency and commitment. The IBM and Oracle relationship: IBM Oracle consultants have an average of over 10 years industry and consulting experience, covering HCM, ERP, CRM, Supply Chain Management, and information technology IBM and Oracle have over 30 years of successful partnership, and more than 17,000 joint customers IBM Global Business Services has been named by Gartner as the Number 1 consulting and system integrator organisation. Where do we go from here? Foundation HCM presents the opportunity for a new, constructive and forward-looking relationship between an organisation and its workforce. It provides a fully scalable solution which will meet any company s needs as it grows, focusing the latest HCM thinking on the specific requirements of that organisation. IBM s experience means that the whole package of benefits can be delivered quickly and efficiently, and the solution can be fully integrated into a company s business strategy, providing clear competitive edge. Reducing implementation delays means reducing risk and maximising advantage. For organisations which are looking to take the first steps towards human capital management transformation, or for those which are growing or planning to develop their HCM practices, Foundation HCM offers the solution for today whilst allowing scope for the potential of the future. A future of efficiency, flexibility, and responsiveness.

6 Contact information For more information about IBM and Oracle, please contact: Fiona Martin Oracle Alliance Manager IBM UK, Ireland and South Africa Tel: +44 (0) ibm.com/solutions/oracle Copyright IBM Corporation 2010 IBM United Kingdom Limited 76 Upper Ground South Bank London SE1 9PZ Produced in the United Kingdom June 2010 All Rights Reserved IBM, the IBM logo and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ( or ), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at Copyright and trademark information at ibm.com/legal/copytrade.shtml Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products and services do not imply that IBM intends to make them available in all countries in which IBM operates. Please Recycle XBI03003-GBEN-00