NotifyLink Enterprise Edition GroupWise Version White Paper

Transcription

1 NotifyLink Enterprise Edition GroupWise Version White Paper We Link your Wireless Choices Together! Notify Technology Corporation 1054 S. DeAnza Blvd, Suite 105 San Jose, CA

2 Copyright Copyright 2002 Notify Technology Corporation all rights reserved. Neither this publication nor any part of it may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without permission from Notify Technology Corporation. July Printed in the United States of America Notify Technology Corporation 1054 S. DeAnza Blvd. Suite 105 San Jose, CA Page 2 of 2

3 Table of Contents 1.0 Introduction Corporate User and IT Professional Benefits Corporate User Benefits IT Professional Benefits Feature Overview Enterprise Features Architecture Supported Devices Supported Networks System Requirements and Compatibility Requirements NotifyLink Enterprise Server Requirements Compatibility AES and Triple DES Encryption NotifyLink Enterprise Edition GroupWise Version Encryption...9 Page 3 of 3

4 1.0 Introduction Today, corporations require a way to connect to their increasingly mobile workforce: outside sales representatives, telecommuters, traveling executives, evening-at-home workers. This need creates a challenge of linking the mobile professionals to their corporate that resides on the corporate server, or on the users desktop computer. As companies face the challenges of providing mobile access and management of corporate , Notify Technology has designed the NotifyLink Enterprise Edition GroupWise Version solution with the Corporate User and the IT Professional in mind. This solution is easy to install in conjunction with a company s existing GroupWise system. With the NotifyLink Enterprise Edition GroupWise Version, corporations are provided with a seamless link to their mobile workforce via a variety of wireless 2- way devices. The NotifyLink Enterprise Edition GroupWise Version is an Enterprise Level solution designed for small to large-scale corporations requiring secure, wireless, push notification of for their mobile professionals, as well as a solution supporting multiple devices, multiple networks, administrative maintenance and control of global settings, high-level security, encryption of messages, and synchronization capabilities. This solution is ideal for companies whose employees include mobile professionals who need real-time Over-the-Air Synchronization and Push Notification of their existing . With the NotifyLink Enterprise Edition GroupWise Version, mobile users can read, compose, reply, forward, and delete messages from their wireless 2-way device. What Sets the NotifyLink Enterprise Solution Apart? Unlike many other enterprise solutions, NotifyLink features Push Notification. This feature enables real-time notification to be sent to the wireless 2-way device, as new is present in a user s Inbox. Activity on generated on the wireless 2-way device is continually Synchronized with that of a user s corporate account. If a user originates an from their wireless 2-way device, a copy of that will appear in the Sent Items folder of the users corporate account. Furthermore, NotifyLink provides corporations with security of knowing their information will be securely stored behind their corporate firewall, and all notifications will be transmitted and delivered directly from the enterprise to the wireless 2-way device utilizing end-to-end Encryption in the form or AES or Triple DES. With NotifyLink, control is in the hands of the Corporation and their IT Department. NotifyLink does not require that corporate information be stored, forwarded, or accessed at an additional location, outside the security of the Corporate Firewall. Additionally, NotifyLink provides corporations with the option to determine whether information passed through the corporate firewall in the form of is encrypted or un-encrypted. Page 4 of 4

5 NotifyLink also features Over-The-Air Synchronization of to various wireless 2- way devices. For most devices NotifyLink provides a Thin Device Client which supports a custom application specifically designed for each wireless 2-way device. Unlike other wireless solutions that provide only WAP or HTML access to , NotifyLink provides users with information that is continually synchronized between a users corporate account and their wireless 2-way device. Users no longer are required to Boot-up, Dial-up, or Log-on every time they need to access their Corporate User and IT Professional Benefits 2.1 Corporate User Benefits A single Wireless Enterprise Solution for synchronization, notification, access, and management of Provides Push notification from corporate server to wireless 2-way device Provides a Thin Intelligent Client on wireless 2-way devices instead of WAP or HTML browsing (where available) Enable users to transition their existing device with minor effort Does not require an always-on desktop computer Provides Complete Mobile Access and Management of Desktop Over-the-Air (OTA) Synchronization Provides the option to Include or Exclude Response History Eliminate the inconvenience of a separate mobile address Customizable Settings with a Simple to use Web Client Interface Powerful filtering to control the amount and/or type of forwarded to the wireless 2-way device Compose, Read, Reply To, Forward, and Delete while mobile from wireless 2-way device 2.2 IT Professional Benefits Easy to Install & Configure Supports AES and Triple DES Encryption (where available) Simaltaniously Supports Multiple Devices Simaltaniously Supports Multiple Networks Avoid Up-Front Cost Centralized Configuration and Control Centralized Web-Based Administration Establish Global Configurations Configure, Add, Enable, Disable, Delete Users View User Statistics and Usage Patterns Scaleable System Architecture Supporting Small to Large Enterprises Page 5 of 5

6 3.0 Feature Overview 3.1 Enterprise Features Reflected to wireless 2-way device in Real-Time Supports CC and BCC addressing from wireless 2-way device Originate, Reply, Send, and Forward from wireless 2-way device Wireless 2-way device Supported Commands: More, All, Delete, Block (The block command allows the user to create a dynamic filter for a specific incoming ) Track Mobile Activity Over the Air Synchronization between corporate server, folders, and wireless 2-way device Each user can define the following: Multiple account Inboxes on wireless 2-way device (where available) Choose a different name for each defined account: Work, Home, etc. Choose a different notification tone for each defined account (where available) Create a series of folders per account (where available) Notification Formats, Signature Format, Filters, and Folder Monitoring No Additional Address Necessary All mobile activity from the wireless 2-way device will appear as if it were sent from the users existing address not the wireless 2-way device address Include or Exclude Response History When activated, replies to messages will contain all previous message bodies in the notification When deactivated, replies to messages will not contain previous message bodies in the notification (I.e. during an volley, one will only see the most recent reply) One Time Addressing of or Utilize Device Address Book Reply To All From the wireless 2-way device (where available) System-wide commands that allow users to turn NotifyLink on or off from the wireless 2-way device. Catchup command that is very useful when a user accidentally forgets to turn the software on and new has arrived. If the user forgets to re-activate NotifyLink, then by issuing the catch-up command from the wireless device, a user can have all of the s that were not transmitted during the suspended period immediately sent to their wireless 2-way device. 3.3 Personal Information Management (PIM): In a future release of the NotifyLink Enterprise Edition GroupWise Version, wireless notification, access and management of PIM items will be available. This feature will enable users to have push notification and over-the-air synchronization of their calendar, contacts, and tasks. Users will no longer need to wait to cradle their wireless 2-way device to receive the most up-to date information. Page 6 of 6

7 4.0 Architecture The NotifyLink Enterprise Edition Architecture was developed to provide real-time wireless notification with end-to-end encryption, from safely behind the corporate firewall. With NotifyLink s Push Notification, users are assured they have the most upto-date on their wireless 2-way device. The NotifyLink Enterprise Server continually checks users accounts for new messages. As new is detected, NotifyLink will verify, through the user s blocked list and filter criteria that the should be forwarded to the wireless 2-way device. If all the criteria are met, NotifyLink will in turn create a wireless notification based upon the user s message notification format. Once the notification has been created, NotifyLink will send the through the wireless network, to the wireless 2-way device. When an is originated, replied to, or forwarded from the wireless 2-way device, a copy of that will appear in the users account sent items folder, which resides on the corporate server. In addition when an is sent from the wireless 2-way device, the will appear as if it were sent from the users account, not the wireless 2-way device address. Corporations may choose to turn on data encryption whereby both the NotifyLink Enterprise Server and wireless 2-way device have the capability to encrypt and decrypt messages using Triple DES or AES encryption standards. GroupWise NotifyLink Software Corporate Firewall Wireless Network Device Client Application Page 7 of 7

8 5.0 Supported Devices Motorola Timeport P935 Motorola Talkabout T900 Handspring Treo Nokia 9290* Kyocera QCP 6035 RIM Wireless Handheld 850/857, & the 950/957 RIM Wireless Handheld 5810* Palm I705 Pocket PC* (* In Development) 6.0 Supported Networks CDMA 2.0 CDMA/1XRTT* DataTAC GSM 2.0 GSM/GPRS* Mobitex ReFLEX (* In Development) 7.0 System Requirements and Compatibility 7.1 Requirements NotifyLink Enterprise Edition GroupWise Version is comprised of two components, Server Software and the Web Client Interface. The NotifyLink Enterprise Edition GroupWise Version Server Software will run on Windows NT & Windows 2000 Operating Systems. 7.2 NotifyLink Enterprise Server Requirements Microsoft Windows NT Server (Service Pack 6) or Windows 2000 Server Port 80 open for inbound and outbound traffic Access to IMAP4 Port 143 or POP3 Port 110 Access to an SMTP Server Intel Pentium III processor or greater 500MB RAM or greater 50MB free hard drive space Page 8 of 8

9 7.3 Compatibility POP3 systems IMAP4 systems with GroupWise version 4.0 and above if using IMAP4 protocol 8.0 AES and Triple DES Encryption NotifyLink Enterprise Edition GroupWise Version supports both Triple DES and the latest Advanced Encryption Standard (AES). AES is a Federal Information Processing Standard (FIPS), specifically, FIPS Publication 197, that specifies a cryptographic algorithm for use by U.S. Government organizations to protect sensitive, unclassified information. NIST anticipates that the AES will be widely used on a voluntary basis by organizations, institutions, and individuals outside of the U.S. Government - and outside of the United States - in some cases. The Secretary of Commerce approved the adoption of the AES as an official Government standard, effective May 26, Specifically, AES appears to be consistently a very good performer in both hardware and software across a wide range of computing environments regardless of its use in feedback or non-feedback modes. Its key setup time is excellent, and its key agility is good. AES s very low memory requirements make it very well suited for restricted-space environments, in which it also demonstrates excellent performance. Operations are among the easiest to defend against power and timing attacks. The AES key size: 192 and 256 bits. In decimal terms, this means that there are approximately: 6.2 x possible 192-bit keys. Many security systems will almost certainly use both Triple DES and AES for at least the next five years. After that, AES may supplant Triple DES as the default algorithm on most systems. Triple DES takes three 64-bit keys, for an overall key length of 192 bits. 9.0 NotifyLink Enterprise Edition GroupWise Version Encryption The NotifyLink Enterprise Edition GroupWise Version was designed to ensure that information sent over the wireless network is secure. sent from the wireless 2-way device to the NotifyLink Server is encrypted using AES or Triple DES algorithm. Both algorithms are time-tested encryption algorithms favored by many companies. Security is derived from an encryption key shared by the wireless device and the NotifyLink Server. The key used by the wireless 2-way device is generated on the NotifyLink Server by extracting random information from mouse movements then hashing the collected random bits. The key is then encrypted and sent to the wireless 2-way device. For additional security, if the user wishes to create their own key via the NotifyLink Server and on their wireless 2-way device, they may do so. This exchange can be done one or more times at the discretion of the user. The advantage of this symmetric key encryption system using a secure key exchange is that the encrypted exchanged between the wireless 2-way device and the NotifyLink Server is guaranteed to be confidential and authenticated since it comes from a source holding the shared key. Page 9 of 9

10 Once this key has been generated, a copy of it is stored on the NotifyLink Server and a copy is stored on the wireless 2-way device. For messaging to occur, these keys must match at both the NotifyLink Server and the wireless 2-way device. In the NotifyLink solution, information transferred between the wireless 2-way device and the NotifyLink Server is not decrypted at any intermediate point. This means that only the NotifyLink Server and wireless device users have access to the information sent between them. In particular, it means that the service provider does not have access to any potentially sensitive company information. Page 10 of 10