Microsoft Outlook 2013 1. Get started with Outlook 2013 Identifying new features of Outlook 2013 Connecting to email accounts Troubleshooting connection problems Connecting to Exchange accounts Connecting to Internet email accounts Working in the Outlook 2013 user interface Working with the ribbon Module and item tabs Ribbon appearance Working in the backstage view Getting help with Outlook 2013 2. Explore Outlook 2013 Working in the Outlook program window Program window elements Navigation Bar Working in the Mail module Folder Pane content Content area views The ribbon Message windows Message composition windows Message reading windows Working in the Calendar module Calendar module content Calendar item windows Working in the People module People module content Contact record windows Working in the Tasks module Tasks module content Task windows 3. Send and receive email messages Creating and sending messages Addressing messages Troubleshooting message addressing
Troubleshooting the Auto-Complete List Troubleshooting multiple recipients Troubleshooting address books Entering content Saving and sending messages Attaching external content to messages Viewing messages and message attachments Viewing conversations Viewing content in the Reading Pane Viewing message participant information Presence icons Contact cards The People Pane Responding to messages 4. Store and access contact information Saving and updating contact information Creating contact records Address books Contacts address books Custom address books Global Address Lists Communicating with contacts Initiating communication from contact records Selecting message recipients from address books Displaying different views of contact records Printing contact records 5. Manage scheduling Scheduling and changing appointments Scheduling and changing events Scheduling meetings Responding to meeting requests Displaying different views of a calendar Views Arrangements Using the Date Navigator
6. Track tasks Creating tasks Creating tasks from scratch Creating tasks from Outlook items Updating tasks Removing tasks and flagged items from task lists Managing task assignments Tasks you assign to others Tasks other people assign to you Displaying different views of tasks 7. Organize your Inbox Working with Conversation view Viewing conversations Conversation view settings Managing conversations Arranging messages in different ways Organizing items by using color categories Organizing messages in folders Managing messages by using Quick Steps Quickly locating messages Printing messages 8. Manage your calendar Defining your available time Configuring time zones Working with multiple calendars Displaying a co-worker s calendar Connecting to Internet calendars Sharing calendar information Sharing calendars with co-workers Sharing calendar information outside of your organization Printing a calendar 9. Manage contact records Creating address books Importing and exporting contact records Creating contact groups Quickly locating contact information
Personalizing electronic business cards 10. Enhance message content Personalizing the appearance of message text Configuring message text formatting preferences Manually formatting message text Configuring message signature preferences Inserting and modifying images Inserting pictures Inserting shapes Inserting screen images Creating and formatting business graphics Changing message settings and delivery options 11. Customize Outlook Personalizing the Outlook program window Configuring Office and Outlook options Configuring Mail module options Compose messages Outlook panes Message arrival Conversation Clean Up Replies and forwards Save messages Send messages MailTips Tracking Message format Other Configuring Calendar module options Configuring People module options Configuring Tasks module options Configuring search options Configuring language options Configuring advanced options Customizing the Quick Access Toolbar Customizing the ribbon Managing add-ins
12. Manage email settings Creating and managing Quick Steps Creating rules to process messages Blocking unwanted messages Working with junk email messages Configuring junk email options Increasing email security Digital signatures Obtaining a digital ID Digitally signing messages Encryption Plain text messages Information Rights Management Blocking external content 13. Work remotely Working with Outlook items while offline Choosing to work offline Using public folders Setting Cached Exchange Mode options Managing an offline address book Managing download options for slow connections Automatically replying to messages Working with SharePoint site content Working offline with document library content Importing SharePoint contact lists Connecting to a SharePoint calendar