Microsoft Office Outlook 2010: Level 1

Transcription

1 Microsoft Office Outlook 2010: Level 1 Course Specifications Course length: 8 hours Course Description Course Objective: You will use Outlook to compose and send , schedule appointments and meetings, manage contact information, schedule tasks, and create notes. Target Student: This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information. Prerequisites: To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders. To ensure your success, we recommend that you first take one of Element K's introductory Windows courses, such as either of the following, or have equivalent skills and knowledge: Windows XP Professional: Level 1 or; Windows XP: Introduction Hardware Requirements Active Directory Domain Controller and Exchange 2010 Server For this course, you will need one computer to run Windows Server 2010 Enterprise Edition and Exchange Server This system should have the following configuration: An x64 architecture-based computer with Intel processor that supports Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor that supports the AMD64 platform. A minimum of 4 GB of RAM per server plus 5 MB of RAM recommended for each mailbox. Disk partitions formatted as NTFS file systems. At least 30 GB of disk space for installation. An additional 500 MB of available disk space for each Unified Messaging (UM) language pack that you plan to install. 200 MB of available disk space on the system drive. A DVD-ROM drive, local or network accessible. A 1024 x 768 resolution or higher monitor. A keyboard and mouse, or other pointing device. Paging file size should be equal to the amount of RAM on the server plus 10 MB.

2 Classroom Computers 1 GHz Pentium -class processor or faster. A minimum of 1 GB of RAM is recommended. 10 GB of hard disk or larger. You should have at least 1 GB of free hard disk space available for Office installation. A CD-ROM drive. A keyboard and mouse or other pointing device. A 1024 x 768 resolution monitor is recommended. Network cards and cabling for local network access. Internet access (see your local network administrator). A printer (optional) or an installed printer driver. A projection system to display the instructor's computer screen. Software Requirements Each computer requires the following software: Microsoft Windows Server 2008 Standard or Enterprise Edition x64 bit or Windows Server 2008 R2 Standard or Enterprise x64 bit. Microsoft Exchange Server 2010 Microsoft Active Directory Microsoft Office Professional Plus 2010 Windows XP Professional with Service Pack 3 Microsoft Windows Search 4.0 (KB940157) Microsoft Windows Rights Management Services Client Course Objectives Upon successful completion of this course, students will be able to: explore the Outlook interface, send mail, and respond to messages. compose messages. organize messages into folders. manage contacts and contact information. schedule appointments. schedule a meeting. manage tasks and notes. Course Content Lesson 1: Getting Started with Outlook Topic 1A: Identify the Components of the Outlook Interface Topic 1B: Read an Message Topic 1C: Reply to and Forward an Message Topic 1D: Print an Message Topic 1E: Delete an Message

3 Lesson 2: Composing Messages Topic 2A: Create an Message Topic 2B: Format a Message Topic 2C: Check Spelling and Grammar Topic 2D: Attach a File Topic 2E: Enhance an Message Topic 2F: Send an Message Lesson 3: Organizing Messages Topic 3A: Manage Messages Topic 3B: Move Messages into Folders Topic 3C: Open and Save an Attachment Lesson 4: Managing Contacts Topic 4A: Add a Contact Topic 4B: Sort and Find Contacts Topic 4C: Find the Geographical Location of a Contact Topic 4D: Update Contacts Lesson 5: Scheduling Appointments Topic 5A: Explore the Outlook Calendar Topic 5B: Schedule an Appointment Topic 5C: Edit Appointments Lesson 6: Managing Meetings in Outlook Topic 6A: Schedule a Meeting Topic 6B: Reply to a Meeting Request Topic 6C: Track and Update Scheduled Meetings Topic 6D: Print the Calendar Lesson 7: Managing Tasks and Notes Topic 7A: Create a Task Topic 7B: Edit and Update a Task Topic 7C: Create a Note Topic 7D: Edit a Note

4 Microsoft Office Outlook 2010: Level 2 Course Specifications Course length: 8 hours Course Description Course Objective: You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items. Target Student: This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and messages and who wish to track, share, assign, and locate various Outlook items. Prerequisites: Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. Before taking this course, it is recommended that students take the following Element K courses or possess equivalent knowledge of Microsoft Office Outlook 2010: Level 1, and a choice of operating systems. Prerequisite courses include: Windows XP Professional: Level 1 Windows XP Professional: Level 2 Hardware Requirements For this course, you will need one computer for the classroom to run Windows Server 2008 Enterprise Edition and Exchange Server 2010 that meets the following system requirements: An x64 architecture-based computer with an Intel processor that supports Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor that supports the AMD64 platform. A minimum of 4 gigabytes (GB) of RAM per server plus 5 megabytes (MB) of RAM recommended for each mailbox. Disk partitions formatted as NTFS file systems. At least 30 GB disk space for installation. An additional 500 MB of available disk space for each Unified Messaging (UM) language pack that you plan to install. 200 MB of available disk space on the system drive. A DVD-ROM drive, local or network accessible. Monitor screen resolution 1024x768 pixels or higher. A keyboard and mouse or other pointing device. A 1 GHz Pentium -class processor or faster. A minimum of 1 GB of RAM is recommended. A 20 GB hard disk or larger. You should have at least 1 GB of free hard disk space available for the Office installation. A CD-ROM drive. A 1024 x 768 resolution monitor is recommended. Network cards and cabling for local network access.

5 Internet access (see your local network administrator). A printer (optional) or an installed printer driver. A projection system to display the instructor's computer screen. Software Requirements Each computer requires the following software: Microsoft Windows Server 2008 Standard or Enterprise Edition x64 bit or Windows Server 2008 R2 Standard or Enterprise x64 bit Microsoft Exchange Server 2010 Microsoft Active Directory Microsoft Office Professional Plus 2010 Windows XP Professional with Service Pack 3 Microsoft Windows Search 4.0 (KB940157) Microsoft Windows Rights Management Services Client Course Objectives Upon successful completion of this course, students will be able to: customize message settings. organize and locate Outlook messages. set calendar options. track activities using the Journal. assign and track tasks. share folder information. customize the Outlook environment. Course Content Lesson 1: Customizing Message Options Topic 1A: Modify Message Settings Topic 1B: Modify Delivery Options Topic 1C: Change the Message Format Topic 1D: Set the Out of the Office Notification Topic 1E: Create a Contact Group Topic 1F: Insert a Hyperlink Topic 1G: Create Quick Steps Lesson 2: Organizing and Locating Messages Topic 2A: Sort Messages Using Multiple Criteria Topic 2B: Find Messages Using Instant Search Topic 2C: Find Messages Using Multiple Criteria Topic 2D: Filter Messages Topic 2E: Organize Messages Topic 2F: Manage Junk

6 Lesson 3: Setting Calendar Options Topic 3A: Set Workdays and Time Topic 3B: Display an Additional Time Zone Topic 3C: Set Availability Options Topic 3D: Create Calendar Groups Topic 3E: Manage Automatic Meeting Responses Lesson 4: Tracking Activities Using the Journal Topic 4A: Record a Journal Entry Automatically Topic 4B: Record a Journal Entry Manually Topic 4C: Modify a Journal Entry Lesson 5: Managing Tasks Topic 5A: Assign a Task Topic 5B: Reply to a Task Request Topic 5C: Send a Task Update Topic 5D: Track Assigned Tasks Lesson 6: Sharing Folder Information Topic 6A: Specify Folder Permissions Topic 6B: Access Another User's Folder Topic 6C: Send Calendar Information in an Message Topic 6D: Delegate Folder Access to Users Lesson 7: Customizing the Outlook Environment Topic 7A: Customize the Ribbon and Quick Access Toolbar Topic 7B: Customize the To-Do Bar Topic 7C: Create a Folder Home Page

7 Microsoft Office Outlook 2010: Level 3 Course Specifications Course length: 8 hours Course Description Course Objective: You will work with the advanced features of Outlook. Target Student: This course is intended for persons with an intermediate understanding of Outlook who need to use Outlook to personalize and organize their , manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely. Prerequisites: This course assumes that you are proficient with Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following Element K courses (or equivalent knowledge) are required: Microsoft Office Outlook 2010: Level 1 Microsoft Office Outlook 2010: Level 2 Hardware Requirements Active Directory Domain Controller and Exchange 2010 Server For this course, you will need one computer to run Windows Server 2010 Enterprise Edition and Exchange Server This system should have the following configuration: An x64 architecture-based computer with an Intel processor that supports an Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor that supports the AMD64 platform. A minimum of 4 GB of RAM per server plus 5 MB of RAM recommended for each mailbox. Disk partitions formatted as the NTFS file system. At least 80 GB of disk space for installation. 200 MB of available disk space on the system drive. A DVD-ROM drive, local or network accessible. A 1024 x 768 resolution or higher monitor. A keyboard and mouse, or other pointing device. Paging file size should be equal to the amount of RAM on the server plus 10 MB. Classroom Computers You will need one client computer for each student and one for the instructor. These computers should have the following configuration: 1 GHz Pentium -class processor or faster. A minimum of 1 GB of RAM is recommended. 20 GB of hard disk or larger. You should have at least 1 GB of free hard disk space available for Office installation. A DVD-ROM drive. A keyboard and mouse or other pointing device.

8 A 1024 x 768 resolution monitor is recommended. Network cards and cabling for local network access. Internet access (check with your local network administrator). A printer (optional) or an installed printer driver. A projection system to display the instructor's computer screen. Software Requirements The Active Directory Domain Controller and Exchange Server requires the following software: Microsoft Windows Server 2008 Standard or Enterprise Edition x64 bit or Windows Server 2008 R2 Standard or Enterprise x64 bit with Service Pack 2 Microsoft Exchange Server 2010 Each classroom computer requires the following software: Microsoft Office Professional Plus 2010 Windows XP Professional with Service Pack 3.NET framework 3.5 SP1 Microsoft Windows Search 4.0 (KB940157) Windows Rights Management Services (RMS) Client with Service Pack 3 Course Objectives Upon successful completion of this course, students will be able to: personalize their . organize Outlook items. manage Outlook data files. work with contacts. save and archive messages. create a custom form. work offline and remotely. Course Content Lesson 1: Personalizing Your Topic 1A: Apply Stationery and Themes Topic 1B: Create a Custom Theme Topic 1C: Create a Signature Topic 1D: Modify Signatures Topic 1E: Configure Message Security Settings Lesson 2: Organizing Outlook Items Topic 2A: Group Items Topic 2B: Create Search Folders Topic 2C: Apply Conditional Formatting

9 Lesson 3: Managing Outlook Data Files Topic 3A: Back Up Outlook Items in Outlook Data Files Topic 3B: Add Outlook Data Files to a Mail Profile Topic 3C: Change Data File Settings Lesson 4: Managing Contacts and Contact Information Topic 4A: Forward Contacts Topic 4B: Edit an Electronic Business Card Topic 4C: Export Contacts Topic 4D: Perform a Mail Merge Topic 4E: Link Items to the Business Contact Manager Lesson 5: Saving and Archiving Topic 5A: Save Messages in Alternate Formats Topic 5B: Archive Messages Topic 5C: Protect Archives and Other Personal Folders Lesson 6: Creating a Custom Outlook Form Topic 6A: Customize a Form Topic 6B: Create Outlook Items Based on a Custom Form Lesson 7: Working Offline and Remotely Topic 7A: Make Folders Available Offline Topic 7B: Configure Remote Procedure Calls over HTTP Topic 7C: Download Selected Messages Topic 7D: Publish Calendar Information to Office Online Appendix A: Newsgroups Appendix B: RSS Feeds Appendix C: The Outlook Social Connector Appendix D: Manage Multiple Accounts