Curriculum Vitae Personal Data Name: Place of Birth: Citizenship: Address: Phone-number work: + 30 2310 791296 Mobile number: + 30 6944 243444 Fax-number: + 30 2310 791290 e-mail: siaka@it.teithe.gr Kerstin Viola Siakas, born Järf Vasa, Finland Finnish and Greek Klazomenon 14, GR-551 32 Kalamaria, Greece Studies 2010 Post-Doctoral Research (01.01.2010 20.09.2010) University of Vaasa, Finland, Faculty of Technology, Department of Production, KEMO Project (http://www.uwasa.fi/tuotanto/tutkimus/kemo/) 2010 ECQA Certified European Project Manager (www.ecqa.org) 2009 ECQA Certified Innovation Manager (www.ecqa.org) 2002 Degree of Doctor of Philosophy (PhD). Title of research: SQM-CODE: Software Quality Management Cultural and Organisational Diversity Evaluation London Metropolitan University (Former North London University), UK, Department of Computing, Communication Technology and Mathematics Examiners: Prof. Frank Land, London School of Economics Prof. Anthony Finkelstein University College, London Dr. Galal Galal London Metropolitan University 1976-1977 Additional Postgraduate Degree in National Economy, (Tilläggsbetyg i Handelsrätt, Cum Laude Approbatur) Handelshögskolan vid Åbo Akademi, Finland 1972-1975 Bachelor in Business studies (Diplomekonomexamen) Cum Laude Approbatur: Accounting Approbatur: Computing, Business Law, National Economy Handelshögskolan vid Åbo Akademi, Finland CV: Kerstin Siakas 1
Current work 1989 - Alexander Technological Educational Institution of Thessaloniki, (ATEI), Greece, today Department of Informatics, Associate Professor Teaching Experience Teaching BSc level: Theory courses: Information Society (2007-today) Software Quality Management (1998-today) Management Information Systems (2004-today) Management and Organisation (2000-2005) Accounting (1989-2000) Cost-Analysis (1989-2000) Programming Language COBOL (1989-2000) Laboratory Courses Software Quality Management (1998-2004) Management Information Systems (2004-today) Business Applications (2000-2002) Programming Language COBOL (1989-2000) Notes: Software Quality Management Management and Organisation Accounting Cost-Analysis Final Year Projects: I have supervised more than 100 final year projects (approximately 6 / academic year), which integrate theory, research and practice Teaching MSc level: International Business Administration / Environment (2008) (Erasmus Mundus Programme) Information Requirements Analysis (2003) (Wolverhampton University) Supplementary I use the Moodle and the Blackboard Learning Systems, Web-based server software platforms that offer course management, curriculum-driven content management and content sharing, online courses and virtual learning environments Supervision of PhDs: 2009 Estela Avramidou: How can innovations in ICTs and management reinforce family businesses towards the challenges of the new economy? Co-supervisor: Sofia Kauko- Valli, University of Jyväskylä, School of Business and Economics / Entrepreneurship 2009 Sotirios Vlachakis: Greek family business in the new economy. How to survive and develop, Co-supervisor: Sofia Kauko-Valli, University of Jyväskylä, School of Business and Economics / Entrepreneurship 2007 Gayane Merdinyan, Erasmus Mundus ATEI Θεσσαλονίκης - Armenian State University οf Economics Strategic Management of the Educational System (2007-2008) CV: Kerstin Siakas 2
Supervision of Masters Theses Erasmus Mundus: 2009 Nadezhda Aleksanyan Management of Conflicts, Stress and Changes. Adaptation of Management Styles to Business Situations (Jan Μay 2009) Advisor of PhDs: Middlesex University, School of Computing Science, UK (Supervisor Elli Georgiadou) 1. Mary Otieno Failures of IS/IT projects in Sub-Sahara Africa (2005-2008) 2. Dili Ojukwu A Model for the Adoption and Implementation of B2B Electronic Commerce for SMEs in developing Countries (2005-2008) Administrative Experience Sept 2001 - Feb 2010 Sept 2004 - Feb. 2010 Sept 2008- today Erasmus Departmental Coordinator ca 20 outgoing/incoming students per academic year Project leader of the Research Laboratory «Management and Information Systems» Member of the «Studies and Student Matters» Committee The committee aims to improve the study conditions for the students 2007-2008 Internal assessment of the department of Informatics 2002-2008 Member of the «Academic Design and Research» Committee (2/10.9.2002-1/9.9.2008) Within this committee I have taken part in designing the new Curriculum for the department starting in and in leading discussions for a joint Masters Course with several UK Universities 2007 Committee Member Open Research Instruments 01/07 and 54/06 2007 Committee member for quality control of the ΕΠΕΑΕΚ Archimedes projects for supporting research in the University (1/Α/512/29-01-2007) 1989-2008 Supervision of Industrial Placements CV: Kerstin Siakas 3
Participation in European sponsored Projects: Role in project: Academic Responsible / Coordinator / Project leader in Greece 2010-2012 LLP, KA4 Dissemination and Exploitation of Results, Multilateral Projects Dissemination of European certification schema ECQA (deucert), Project Code:505101-LLP-2009-AT-KA4-KA4MP 2009-2010 LLP: Erasmus Intensive Programme entitled Digital Marketing Intensive Programme 2010 - DIMA2010, Project Code: IP29608/2/1/731/ 09, Responsible for Teaching: 1. ''How to use social Software in Business or Education'' 2. ''Social Networks and the Network society'' Quality measurement aspects of the Intensive Programme 2008-2010 LLP entitled European Certificates Innovative Online Training Campus EUCert Key activity 3: ICT, 1.01.2008 31.12.2009, Project Code: 135691- LLP-1-2007-AT-KA3-KA3MP, EU Project Manager, Innovation Manager 2007-2009 Grundtvig entitled, Spotlight on Learning, Αccess, Μethodology and Pedagogic in E-learning - E-LAMP, 1.10.2007 30.09.2009, Project Code: ko7-g1-001-1, 2006-2008 Leonardo da Vinci, entitled Network for Teaching Information Society - NET-IS, 1.11.2006 31.12.2008, Project Code: 2006-HU/06/B/F/PP-170033 2006-2008 EPEAEK II programme under the Supporting Entrepreneurship Ideas in Higher Education funded by the Greek Ministry of Education (25%) and EU (75%), Entrepreneurship project in the University, 1.10.2006-30.6.2008 Role in project: Member 2008-2010 LLP Transversal Projects entitled DBTech Pro Framework and Workshops Extended - DBTech EXT 1.1.2008 31.12.2010, Project Code: 143371-LLP-1-2008-1-FI-KA3-KA3MP, responsible for Work Package 2: Pedagogy, Quality and Evaluation 2007-2009 Tempus entitled «ICT and Media Convergence» 1.9.2007 31.8.2009, Project Code: 34015-2006 (designer/reviewer of a course (out of 4) entitled Convergence Regulations, Marketing and Business Models 2005-2008 EPEAEK II (Operational Programme for Education and Initial Vocational Training) Archimedes ΙΙ (funded by the Greek Ministry of Education (25%) and European Union (75%), Research issues: Open Source Software and Agile Methodologies in Software Development 2003-2006 EPEAEK: Studies support of department of Informatics ATEI Thessaloniki (10.2003-06.2006), Responsible for 1. Assessment of the Curriculum 2. Development of a Quality Assurance System June 2008 June 2008 External Assessment of TEI West Macedonia B. Phase External Assessment of subsidiaries of TEI West Macedonia CV: Kerstin Siakas 4
Teaching and seminars in other Universities 2010, 5 th July Software Process Improvement & the Agile Paradigm Middlesex University, UK, Information Systems Quality Management, BIS4408, Masters Course 2010, 19 th May Successful Production Start-up in a Multicultural Environment: Quality and Cultural Issues, KEMO Project, University of Vaasa, Faculty of Technology, Dept of Production, Finland 2010, 4 th March CODE: Cultural and Organisational Diversity Evaluation, KEMO Project, University of Vaasa, Faculty of Technology, Dept of Production, Finland 2009, February Staff mobility within the Erasmus programme (1 week) NETIS Network for Teaching the Information Society Hanze Hogeschool Groningen, Holland International Week organised by Hogeschool Gent, Belgium 2007, February Staff mobility within the Erasmus programme (1 week) 1. Key Factors for the Implementation of Successful Agile Software Development 2. Distributed Software Development - Outsourcing & Virtual Teams 3. Cultural Dynamics Influencing Knowledge Creation, Sharing and Transfer in the International Week organised by Hogeschool Gent, Belgium 2006, February Staff mobility within the Socrates/Erasmus program (1 week) Global competitive Advantage through Cross-Cultural Awareness and Outsourcing: Achieving high Quality of Globally developed Software" in the International Week organised by Hogeschool Gent, Belgium 2005, October Workshop on Analysing Quantitative data by SPSS (1 day) Middlesex University, School of Computing Science, London 2005, September Staff mobility within the Socrates/Erasmus program Subject: Software Quality & Agile Methodologies (1 week) Swedish Polytechnics, Vasa, Finland (Teaching) 2005, February Staff mobility within the Socrates/Erasmus program (1 week) Three seminars Cultural Awareness in Software Quality Management in the International Week organised by Hogeschool Gent, Belgium 2004, February Staff mobility within the Socrates/Erasmus program Subject: Software Quality Assurance (1 week) Swedish Polytechnics, Vasa, Finland (Teaching) (1 seminar) Jyväskylä University, Finland (Preparatory visit) 2003 September Staff mobility within the Socrates/Erasmus program Subject: Software Quality Assurance (2 weeks) Haute Ecole Rennequin, Liege, Belgium (Teaching) Provinciale Hogeschool Limburg, Hogeschool Gent (monitoring visit) CV: Kerstin Siakas 5
2003, Belgium Research Seminar, London Metropolitan University, UK (1 seminar) SQM-CODE: Software Quality Management Cultural and Organisational Diversity Evaluation 2002, February Staff mobility within the Socrates/Erasmus program Subject: Software Quality Assurance (1 week) Swedish Polytechnics, Vasa, Finland (teaching) (1 week) Lahti Polytechnics, Lahti, Finland (teaching) 2001, June Research Seminar, Middlesex University, UK (1 seminar) CODES, Cultural and Organisational Issues in Engineering of Software 1999, February Research Seminar, University of North London, UK (1 seminar) The Effects of Cultural Factors on the Implementation of Software Quality Management Systems 1999, Μay Short course, Turku University, Turku, Finland (1 week) Information Systems Quality 1997, September Staff mobility within the Socrates/Erasmus program Subject: Software Quality Assurance (1 week) Lahti Polytechnics, Lahti, Finland (teaching) 1995, September Τechnological Εducational Ιnstitute of Heraklion, Crete, 1 week Adopting IT Strategies 1993 University of Wolverhampton, UK, (EU Staff Exchange) (3 months) Sponsored by ESF, Women in Computing Programme Teaching: Information Requirements Analysis - Two Masters courses CV: Kerstin Siakas 6
Research Interests 1. Assurance of the Quality of Information Systems a. Determination of characteristics that influence the quality of Information Systems in addition to technical characteristics. In particular I do research in matters relevant to software process improvement like: The organisational environment (social (eg. national and organisational culture), technical, economical and political) The organisation (Local, Global and Virtual Organisations) Mission, goals, strategy, decision-making, structure, leadership, etc. Organisational behaviour (commitment, resistance, motivation) Team behaviour (communication, influences, commitment, resistance) Project Management, Performance Management, Knowledge Management, Total Quality Management, Management by Objectives Offshore Outsourcing b. Information Systems development Methodologies (emphasis on Software Quality) Requirements Analysis Agile Methodologies Soft System Methodologies (SSM) Quality Management (Software Standards (eg. ISO 9000:2000), Maturity Assessment (e.g. CMMΙ, Bootstrap, SPICE (ISO-15507), Metrics etc. 2. Educational Research and experiments of quality assurance in education Open and Distance Learning - ODL Learning through teamwork by creating Information Systems with the use of structured methods (eg. Personal Software Process (PSP) and Team Software Process (TSP)) for software quality assurance Gender Equality and the Empowerment of Women CV: Kerstin Siakas 7
Member of international journals and conference scientific committees 2010 - today African Journal Of Business Management (AJBM) 2009 - today International Journal of Project Organisation and Management (IJPOM) 2007 - today The International Journal of Technology, Policy and Management, Inderscience Enterprises Ltd. (2007) 2006 - today Software Process: Improvement and Practice (SPIP) Journal, John Wiley & Sons Member of international journals and conference scientific committees 2010 International Conference on Information Systems 2010, ICIS2010 track 7, Human Capital 2011 7th International Conference on the Quality of Information and Communications Technology (quatic2010) Porto, Portugal, Quality in Agile Methods Thematic track 2008 - today International Conference on Information Technology - ICIT 2006 - today Software Process: Improvement and Practice (SPIP) Journal, John Wiley & Sons 2006 today International Conference on Enterprise Systems, Accounting and Logistics (ICESAL) 2006 - today Ademic Conferences International, European Conference on Knowledge Management 2004 - today European Software Process Improvement (EuroSPI) 2003 - today Software Quality Management (SQM), British Computer Society (BCS) 2003 - today INternational Conference on Software Process Improvement - Research into Education and training INSPIRE, British Computer Society (BCS) CV: Kerstin Siakas 8
Industrial Experience in development of Information Systems 1989-2003 Consulting - Information Systems & Software Development Interallia Ltd., Thessaloniki, Clothing Export Agency Per Alta Ltd., Thessaloniki, Clothing Export Agency Apostolakis Ltd.., Thessaloniki, Clothing Manufacturer 1987-89 Siemens Tele Industrie AG, Thessaloniki, Greece, Head of the Department of Computing 1982-87 Siemens Tele Industrie AG, Thessaloniki, Greece, Programmer System Analyst for Business Applications 1981-82 Iliotex Ltd.. (Garment Manufacturer), Thessaloniki, Accounting, Cost&Benefit Analysis 1980-81 Balkan Export Ltd. (Wood factory), Thessaloniki, Programmer System Analyst for Commercial Applications 1978-80 Kommundata AB, Stockholm, Sweden System Analyst and Group Leader for an Accounting System for the municipalies (landstingen) in Sweden 1976-78 Kommundata AB, Stockholm, Sweden Programming: Accounting Application 1975 3 months AIESEC summer-placement in the Greek Water Supply, Athens, programming Memberships British Computer Society (BCS) Quality Special Interest Group Greek Computer Society (EPY) ECQA Certified EU Project Manager - Job Role Committee Member (JRC) Languages Swedish Fluent (Mother language) Finnish Fluent (Second mother language) Greek Fluent (40 points at University of Stockholm, Residence in Greece since 1979) English Fluent (Proficiency) German Intermediate (Mittelstufe) French Basics (Gymnasium in Sweden C-level) Danish Basics (3 months course, 2 months residence) CV: Kerstin Siakas 9