WORK ORDER AGREEMENT I. Work Site Documentation Quotation / Bid # Core Samples / Infrared Purchase Order # Consultant Report Start Date: II. Work Site Address Building Name Street City Province Postal Other III. Work Site Contact Person IV. Type of Structure Single Family Commercial Industrial Institutional Multi-Family Oil & Gas Mining Manufacturing Nuclear Civic Government Private Storeys Other V. Work Site Access Requirements Gate Building Entry Roof Access Other Alarm Keys / Cards Other VI. Client Work Site and GRS Compliance / Reporting Requirements TQ Site Orientation Safety Orientation Hazard Docs Tool-Box Docs Fall Plan Docs Other X X X Vehicle Flag Vehicle Light - Strobe Vehicle Tires Vehicle First Aid Photo Evidence Field Reports Post Completion Report WCB On File Insurance On File ISNetworld Bonding on File TQ on File COR Other 1
VII. Description of Work Written Description of Work (Describe in detail below as this constitutes the description of work that GRS is obligated to under contract. Also note bin, fencing, special equipment requirements and access notes. VIII. Scope of Work Type New Repair Replacement Recovery Maintenance Retro-Fit Inspection Other Low Slope Roofing Steep Slope Roofing Eaves, Downs, Fascia, Soffit Sheet Metal Steel Work Building Envelope Other IX. Existing Roof of Building Envelope Type Low Slope Roof EPDM TPO PVC 2 Ply SBS BUR Metal Other Mechanically Fastened Fully Adhered Loose Laid Coatings Fastener Flashing Insulation Unit Hatch Access Ladder Deck / Substrate Drainage Skylight Manufacturers Other Other Steep Slope Roof Metal Shingle Tile (Concrete, Steel, Clay, etc.) Shake Composite Slate Capping (High profile, regular) Underlay (Type) Valley Flashing (Color, open, closed, etc.) Eave Flashing (Quantity, Color) Gable Flashing (Quantity, size, color) Vents (Quantity, size, color) Boots (Quantity, size, color) Hatch Access Ladder Deck / Substrate Drainage Skylight Manufacturers Other Other Structure or Material Enter Here - Flat, Metal, Slope: Shingles, Tile, Slate, Cedar, Roof Snow and Ice Removal, Structural Engineering, Moisture Scans, Siding, Soffit, Fascia, Gutter, Vapor Barrier, Roof Trusses, Roof Sheathing, Roof Assemblies, Windows, Flashing, Doors, Cladding, Welding and Structural, Roof Flashing, Sheet Metal, Roof Q Deck, Building Envelope, Steel Work, Steel Beam, Platform Structures, Structural Roof Assemblies. 2
Customer Payment Section X. Billing Type (Hourly or Lump Sum) Hourly (On site hourly + ½ travel to site daily per worker + supply p/u time & km s + material & handling + travel km and per hour per worker time [if out of town] + LOA + Equipment and Bin Rentals as applicable, etc.) Lump Sum Price (Fixed contract rate, show base rate and taxes) Other Surcharges (Emergency Deployment, Etc.) Insert lump sum price or hourly rates and conditions here as applicable Hourly billing estimate $. Repairs on hourly billing cannot exceed $ with-out written approval by customer before proceeding. XI. Payment Terms Insert Payment Terms Here XII. Customer Billing Detail Company or Resident Name Street City Province Postal Other XIII. Customer Accounts Payable Contact XIV. Customer Authorized Ordering Personnel Contact same XV. Customer Charge Card / Deposit Information / Authorization / Signatures Card Holder Full Name Card Type Card Number Expiry Card Security Code Card Holder Signature Authorizing Debits in Accordance Terms Above. Deposit Amount $ Other Undersigned hereby agrees to terms and conditions of payment, scope of work as set forth herein, in other quotations or estimates, email correspondence, and any other correspondence between the parties. In consideration, the undersigned agrees to pay invoiced amounts immediately when due and authorizes General Roofing Systems Canada to debit charge card(s) as required in accordance to the payment terms described above. Unpaid invoices are subject to interest of 1.9% per month. Customer Name Customer Signature Date GRS Representative Representative Signature Date 3
XVI. Representations, Warranties, and Guarantees from General Roofing Systems Canada (GRS). All representations, warranties, and guarantees from General Roofing Systems Canada (GRS) must be in writing and executed by a representative of GRS to be in effect. Lifetime Workmanship Guarantee GRS guarantees all workmanship for the lifetime you own your property. Specifically, this guarantee is to any work General Roofing Systems Canada (GRS) executes to your location. Work other(s) have performed in past or future that compromises our work is not guaranteed as are other components of a roof or exterior system that GRS has not installed. For example; a roof repair may be executed properly to one section of roof by GRS - which is guaranteed, however, if another section of roof fails after GRS technicians have been on site (which was installed originally by another contractor) this is not guaranteed. Manufacturer Warranties manufacturer warranties are warranties by the material manufacturer specific to the material used by General Roofing Systems Canada (GRS) on your property. Manufacturer warranties are not controlled by GRS and as such our clients are required to directly engage manufacturers when warranty claims arise. Manufacturer warranties may be standard or extended warranties. Extended warranties must be registered with the manufacturer post installation and must be listed in writing on GRS quotation and invoicing documentation to be valid. Spot Repairs: Representations, Warranties, and Guarantees As above, GRS guarantees all workmanship for the lifetime you own the property. However, all repairs are considered temporary repairs. Repairs are considered and represented as temporary because all repairs are by their nature temporary. The workmanship of a repair can be executed either properly or not (and when not repaired properly this is guaranteed to be re-repaired by GRS), but even when executed properly a repair is considered temporary as the roof system (or exterior material) or material around the repair is typically in a failed condition. For example, a tar and gravel roof repair done to one section can be a repair done properly but because the roof material or membrane is old the membrane around the repair can continue to deteriorate. As such, GRS guarantees the actual repair to be done correctly but does not guarantee the repair will hold or the areas around the repair will hold for any amount of time because the roof membrane (or exterior material) is in a failed condition if a repair is required to begin with. Also for consideration are roof systems that have a number of failures. GRS technicians cannot assess all failures to a roof at times. As such, I our Technicians repair seventy out of seventy one leaks because they cannot locate the seventy first leak (or failure) or don t know about the seventy first failure this does not negate the fact that seventy out of seventy one leaks were repaired. In such a scenario, GRS would invoice for the first attendance and would again invoice for any future attendance to source and execute repair to all other leaks (unless repairs were quoted as a lump sum contract amount). Alternatively, if the repairs the Technicians performed on the first attendance failed due to improper application, GRS guarantees and warrants that our Technicians would return and repair such at no cost for the duration you own your building. Customer Initial (Continued Below) 4
XVII. Repair Rates Hourly repairs (which include labour, hand tools, and truck charge) are calculated as follows; travel time hourly (one way half hour per man in town per day, both ways hourly travel per man daily for out of town), supply pick ups both ways hourly and per km in or out of town, mileage or flight costs (out of town travel to and from site both ways), on site time hourly per man, material costs and handling, post repair office reporting time if client requires post repair reports. Also LOA, equipment rentals, disposal, etc as required for various Labour Only job scopes. Queue - repairs are dispatched on a first come Minimum first serve basis. Deployment only in select areas of BC, Billing (Includes Alberta, and SK. See below for Canada Wide Repair Services. truck charge) Regular Rate Weekday 7:00am - 4:30pm (Includes truck charge) 4:30 pm - 11:00 pm and weekends (Includes truck charge) 11:00pm - 7:00am (Includes truck charge) Out of Town Travel or In Town Supply Pick Up Both Ways Material and handling charges. Reporting Charges (if client requires post repair reporting). 1.00 Km truck + per Residential (Shingle only, all other materials bill at Industrial rate) 350.00 79.00 118.50 man hr 158.00 time + LOA Yes 79.00 Commercial & Multi Family (Shingle only, all other materials billed at Industrial rate) 500.00 99.00 148.50 198.00 " Yes 99.00 Industrial (Industrial, Specialty Sloped Materials [Tile, Metal, Slate, Shake, Etc] Flats, Welding, Siding, Glazing, Cladding, Steel Work, Carpentry, Etc.) 750.00 109.00 163.50 218.00 " Yes 109.00 Lump Sum Repair Quote LUMP SUM - See lump sum pricing section. V.b. EMERGENCY SERVICES RATES (Surcharges for Emergency Services Unit 24 Hour Priority Service) - Canada Wide Service Emergency Rates for Emergency Roof Repair, Restoration, and Building Envelope Construction Services are based on the chart above at Section V.a., however, if an Emergency Services Unit is contracted and deployed, surcharge rates apply which are established prior to and specific to each assignment. Emergency Services Unit(s) are available for deployment 24 Hours 7 Days 365 Days per year and their work area is Canada Wide (coast to coast, NWT, Nunavet). Queue - PRIORTY. Emergency Services include and are not limited to; Fire, Flood, Wind Emergency Restoration Services Work Scope - Roofing (Flat, Metal, Slope: Shingles, Tile, Slate, Cedar, etc) - Emergency Roof Snow and Ice Removal - Roof Inspection, Thermal Moisture Scans, Structural Engineering, Etc. - Exteriors (Siding, Soffit, Fasia, Gutter, Vapor Barrier, etc) - Carpentry (Roof trusses, sheathing, roof systems, etc) - Glazing / Windows / Doors / Cladding - Welding Services - Sheet Metal (Roof Flashing, Sheet Metals, Roof Decking) - Building Envelope (All Exteriors of Buildings) - Steel Work (Steel beams and structural roof assembly) - Insurance Claims and Insurance Liaison Specialists Emergency Roof and Building Envelope Specialists aredispatched and deployed within minutes andattend to Emergency Restoration Services anywhere in Canada. Logistics The logistics and requirements are assignment specific. Crews are mobilized for Emergency Deployment 24 hours via pre-arranged contract relationships. Emergency Service Responders are Specialized Emergency Construction Personnel enabled with specialized contracts to draw on what they need at their fingertips24 Hours a Day. Specialized contracts enable deployment of all manner of Transport, Material, Equipment, and Construction Emergency Workers anywhere in Canada - 24 hours. Emergency Crews have Tickets and Licenses for various manner of Work Sites (ISNetworld certified, mining supervisors, CSO, etc), Equipment (aerial lifts, zoom booms), and Transport Vehicles (pilots, all manner of driving license class, etc). Emergency Deployments may included (andare not limited to) Trucks (Civilian and off-road remote access land vehicles), Helicopter (Crew deployment, equipment, rooftop unit lifts, and structural lifts), Airplane (Crew deployment, equipment), Vessel (ferry, contract vessel, container movement, etc), and much more. 5