2015 State Fleet Manager s Workshop Nashville, Tennessee Our Mission

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2015 State Fleet Manager s Workshop Nashville, Tennessee Our Mission NCSFA connects managers from state, local, university and department of transportation government fleets and trade representatives to; network, benchmark and share educational opportunities relating to transportation solutions and alternatives for the enhancement of its members and the industry.

Welcome! The 2015 NCSFA State Fleet Manager s Workshop is a joint effort of NCSFA and the State of Tennessee, Fleet Management Services. Special thanks to Bob Williams and his staff for hosting us in music city, Nashville Tennessee! NCSFA has a rich history of fleet education and conference events. Since 1986 NCSFA has hosted annual conferences. This is our third year hosting the Workshop in its current format. We hope you enjoy the Workshop and benefit from the information provided by our presenters and the numerous opportunities to learn from fellow fleet managers and industry representatives that support our organization. We hope you have a little fun also and take time to experience the some of the history, music and entertainment here in Nashville. We are glad you are here! Have a great workshop and please help us thank our sponsors that help make this event possible! Cindy Dixon State of Missouri NCSFA President Bob Williams State of Tennessee Workshop Host

2015 ANNUAL SPONSORS NCSFA is grateful to our partners for their sponsorship of the organization in 2015. PLATINUM GOLD SILVER

NCSFA Committees Executive Committee President: Cindy Dixon, State of Missouri Past President: Barb Bonansinga, State of Illinois President Elect: Bob Williams, State of Tennessee Vice President: Vacant Treasurer: Harmony Wilder, State of Vermont Secretary: Stan Perkins, State of Missouri Member at Large: Amanda Wilson, Indiana University Member at Large: Paul Hanson, State of Minnesota Member at Large: Vacant Lead Corporate Liaison: Denise Baumgart, WEX Corporate Liaison Elect: Ron Katz, Chevin Fleet Solutions Corporate Committee Lead Corporate Liaison: Denise Baumgart, WEX Corporate Liaison Elect: Ron Katz, Chevin Fleet Solutions Matt Wade, Agile Access Control Bill Doman, ARI Josh Epperson, Mansfield Oil Steve Perlstein, Mohawk Lifts Communications Subcommittee: Chair: Amanda Wilson, Indiana University Stan Perkins, State of Missouri Tara Merrifield, State of New Hampshire Nicole Einbinder, ARI Steve Perlstein and Taryn Farewell, Mohawk Lifts Member Services Subcommittee Co-Chairs: Barb Bonansinga, State of Illinois & Ryan Kelly, WEX Ron Gitelman, Yale University Bob Williams, State of Tennessee Chris Facente, University of North Carolina- Charlotte

NCSFA Annual T-shirt Swap Tuesday, October 6, 7:30 p.m. Hilton Hotel, Ryman Terrace Sponsored by: Thank you to Lytx for their sponsorship of our annual T-shirt Swap!

WORKSHOP AGENDA

Wednesday, October 7 7:30 a.m 8:30 a.m. Registration & Continental Breakfast 8:30 a.m Welcome/Orientation Welcome from NCSFA President, Cindy Dixon 8:45 a.m. Welcome from State of Tennessee (speaker TBD) 9:00 Attendee Introductions and Fleet Reports New this year! Fleet manager introductions and brief five minute fleet reports. One representative from each fleet organization in attendance will be asked to prepare a brief synopsis of the following: What s new in your fleet this year, challenges they may be facing, contracts that will be bid out within the next year, biggest accomplishment, and their must have takeaways from the workshop. Presenters will be asked to introduce other team members from your organization. (To be continued after morning break) 9:45 Networking Break Sponsored By: Enterprise Holdings, Inc. 10:15 Thought Leadership Brought to you by our Platinum Sponsor: WEX Inc.

Wednesday, October 7 10:30 Attendee Introductions and Fleet Reports (continued) 12:00 Lunch at Merchants Restaurant We will take a brief walk just around the block from the Hilton to have lunch at the historic Merchants restaurant in downtown Nashville. Registered attendees only. 1:15 Leasing Panel Learn from three of our member fleet managers that have experience with leasing in their fleets. Moderator: Harmony Wilder Panelists: Joyce Van Couevering, State of Michigan Amanda Wilson, Indiana University Bob Williams, State of Tennessee 2:00: Vehicle Replacement Practices Learn how the Commonwealth of Pennsylvania has changed their vehicle replacement practices and policies over the past few years and improved the condition of their fleet. Speaker: Jim Fiore, Fleet Manager, Commonwealth of Pennsylvania 2:45 Networking Break

Wednesday, October 7 3:15 Thought Leadership Brought to you By our Platinum Sponsor: GPS Insight 3:30 Case Study: Clean Cities Grant Funding Helps University Implement Telematics Solution for their Electric Vehicle Fleet. Speaker: Chris Facente, Automotive and Motorfleet Supervisor, University of North Carolina, Charlotte 4:15 Roundtable Session Moderator: Paul Hanson, State of Minnesota 5:00 5:45 Opening Night Networking Reception Sponsored By: Enjoy all that Downtown Nashville has to offer with an evening on your own.

Thursday, October 8 7:45 a.m 8:30 a.m. Continental Breakfast 8:30 KEYNOTE SPEAKER Derek Young Making the Bad Apples Good As a motivational speaker, leadership trainer and corporate leader for some of the world s greatest organizations, Derek Young has positively impacted millions of consumers and thousands of employees. Mr. Young brings over 25 years as a change agent and thought leader for a multitude of organizations including Cracker Barrel, Dollar General, Sprint, the Federal Reserve and the list goes on and on. Derek will share his process for converting the behavior of negative people who perform well or negative/positive people who perform poorly; Going beyond traditional conflict management, this session moves leaders from confrontations to straightforward conversations that improve performance. Supervision and leadership skills are essential for success. In this session you will learn valuable skill sets that you can take back and use immediately. 9:45 Networking Break

Thursday, October 8 10:15 Thought Leadership Brought to You by Our Platinum Sponsor, NJPA 10:30 Telematics Panel Discussion Moderator: Bob Williams, State of Tennessee Panelists Beth Neeman, State of Delaware Annette Spitsburgen, State of Wyoming Gary Drouin, Ministry of Transportation, Ontario, Canada 11:15 Safety Panel Discussion Moderator: Bob Williams, State of Tennessee Panelists: James Chavez, State of New Mexico Ed Finnegan: State of Georgia 12:00 Lunch at the Hilton

Thursday, October 8 12:45 NCSFA Annual Awards Presentation and NCSFA Business Meeting Agenda available in Business Meeting Section 1:30 NCSFA Website Overview & 2016 Benchmarking Initiative Proposal and Discussion NCSFA Website Overview Stan Perkins, Communications Committee Member 2016 Benchmarking Discussion Ryan Kelly & Barb Bonansinga, Member Services Subcommittee Co-chairs 2:00 Regulatory Update & Fleet DASH Demonstration Ted Sears with NREL, National Renewable Energy Laboratory and Ira Dassa with New West Technologies will give us a regulatory update. Scott Edwards, State of Colorado, will also give a demonstration of their Fleet DASH pilot project. 3:00 Networking Break 3:15 Maintenance and Repair Panel Discussion Stan Perkins, State of Missouri (Moderator) Panelists: Chris Facente, University of North Carolina, Charlotte Kenny Yoakum, State of West Virginia Scott Edwards, State of Colorado

Thursday, October 8 4:00 5:00 Breakout Roundtable Session We will break out into two groups (state and university) for roundtable discussions. Moderators: Barb Bonansinga, State of Illinois Amanda Wilson, Indiana University 6:00 Networking and Group Outing Join us for dinner, networking and fun at the famous Wildhorse Saloon beginning at 6:00 P.M. The Wildhorse is within walking distance of the hotel. Registered guests of attendees are welcome to take part in this event.

Friday, October 9 th 7:45 a.m 8:30 a.m. Continental Breakfast 8:00 8:30 All Corporate Attendee Meeting (Room: McKissick 1) Moderator: Ron Katz, Chevin Fleet Solutions All corporate attendees are encouraged to attend this brief session to learn about opportunities to become involved with NCSFA. Learn about the corporate committee, membership and 2016 Sponsorship levels. 8:30 Thought Leadership Brought to You by Our Platinum Sponsor, Bridgestone 8:45 Cooperative Purchasing Panel Discussion learn what s new from cooperative purchasing experts and what fleet related cooperative purchasing contracts are available. Moderator: Mike Smith: Strategic Sourcing Solutions Panelist: Mike Wenzel: NASPO ValuePoint Panelist: Tony Glenz: National Joint Powers Alliance (NJPA) 9:30 Past President s Panel Discussion Learn from seasoned fleet professionals and prior NCSFA Past Presidents and Executive Director as they discuss things they have learned throughout their careers. Panelists: Chris Hoffman, Oklahoma State University Barb Bonansinga, State of Illinois Scott Madsen, State of Colorado Steve Saltzgiver, Former NCSFA Executive Director and NCSFA Member

Friday, October 9 th 10:15 Networking Break 10:45 Roundtable Discussion Moderator: Cindy Dixon What s your issue or question? Get tips and advice from your fellow fleet managers and corporate experts in our popular roundtable discussion sessions. 11:30 Noon: Workshop Review, Survey and Closing

Registered Attendees First name Last name Organization Christopher Cullen Acme Auto Leasing Matthew Wade Agile Access Control, Inc Bill Doman ARI Nicole Einbinder ARI Allan Richardson AssetWorks Vicky Dunbar Bridgestone Americas Kyle Hartz Bridgestone Americas TJ Tennent Bridgestone Americas Ron Katz Chevin Fleet Solutions Chris Keers City of Brownsburg Indiana Jung Ho City of Los Angeles Robert Nieto City of Los Angeles Angela Sherick-Bright City of Los Angeles James Fiore Commonwealth of Pennsylvania Randall Tomlinson Commonwealth of Pennsylvania David Praet Enterprise Holdings Michelle Pugh FCA Connie Scarpelli General Motors Rebecca Murphy GovDeals, Inc. Mike Smith Government Sourcing Solutions Rpb Donat GPS Insight Harold Leitner GPS Insight Mike MacComiskey GPS Insight Susan Denaro Holman Parts Distribution Amanda Wilson Indiana University Anne Schmidt INVERS Mobility Solutions Kathy Wellik Iowa State University Brian Truman Lytx, Inc Rob Donahue Lytx, Inc Alvin Carr Michelin North America, Inc. Andrew Hendricks Michelin North America, Inc. Garry Drouin Ministry of Transportation, Ontario Ray Pedrick Mohawk Lifts Steve Perlstein Mohawk Lifts

First name Last name Organization Michael Wenzel NASPO ValuePoint Ira Dassa New West Technologies Tony Glenz NJPA Robin Rehborg North Dakota Department of Transportation Ted Sears NREL Chris Hoffman Oklahoma State University Roger Murray PS Energy Group Erin Hannon Purdue University Sabra Moulton Purdue University Bob Rhoads Quigley Motor Company Scott Edwards State of Colorado Scott Madsen State of Colorado Beth Neeman State of Delaware Ed Finnegan State of Georgia Barb Bonansinga State of Illinois Dwain McKenney State of Maine Jacqueline Huhn State of Michigan Joyce Van Coevering State of Michigan David Hofmeister State of Michigan Paul Hanson State of Minnesota Stan Perkins State of Missouri Cindy Dixon State of Missouri Mark Kaiser State of Missouri Tara Merrifield State of New Hampshire James Chavez State of New Mexico Annette Roybal State of New Mexico Mike Matthews State of New York Bob Williams State of Tennessee Jeff Mottishaw State of Utah Harmony Wilder State of Vermont Kenny Yoakum State of West Virginia Mandy Parsons State of West Virginia Annette Spitsbergen State of Wyoming Amy Lewis Texas Tech University Kathi Croze The CEI Group William Wendt University of Connecticut

First name Last name Organization Christopher Facente University of North Carolina - Charlotte Sara Nester University of North Carolina - Charlotte Anouk Peeters VEBAR USA, LLC Bart Verhoeven VEBAR USA, LLC Mark Hanna Verizon Networkfleet Brian Hurd Verizon Networkfleet Aaron Judy Virginia Tech University Deborah Freed Virginia Tech University Brian Clark WEX Sharon Linnane WEX Amy Demers WEX Chris McVetty WEX Ryan Kelly WEX Bernie Kavanagh WEX Denise Baumgart WEX Steve Saltzgiver