Streamlining SAP HCM Webcast: Online HR form processing in SAP just got even easier Wednesday 27 June 2012 11am US (Eastern) 4pm UK 5pm CET House-keeping Blue square button = toggle full screen mode Phones lines are muted to reduce background noise Screen content may lag audio by a few seconds We ll answer questions at the end. But please ask via the Type Your Question Here box as they come to mind A two minute survey will appear at the end. Please let us know your feedback.
Today s Presenters Brandon Webb Senior Applications Engineer Damian Williams VP for thrive Nina Oddo VP, Service Delivery Tom Hallewell Chief Architect, thrive
ROC & thrive Accredited SAP HCM Implementation Partner Expertise in HR, Payroll, Talent, Self Services Global SAP HCM Solution Suite for Streamlining HR operations
thrive Streamlining SAP HCM HCM Admin Console Fully configurable webbased utility for HR administrators On Boarding Manage complex on and off boarding processes across multiple departments HR Service Center * Service request processing for employee issue resolution HCM Forms Configurable online forms for HR processes Mobile HCM Employee Self Services delivered via an iphone app Performance & Goals Performance, talent, goals & development in a single application * In development Self Service HCM Ready-to-run Self Service applications
Make the most of SAP Utilise the SAP HCM Process & Forms Framework to: Route flow of data and attachments between users (workflow via SAP Org Structure) Validate data to SAP tables / infotypes at all times Access existing SAP business logic Dynamically build forms according to data entered and user role Integrate data to/from SAP infotypes without developing custom web services Track & audit processes, auto-alerts & escalations Report on processes (e.g. status, duration) via available SAP BI infocubes Control all access to data (including attachments) through SAP authorizations But
without thrive HCM Forms The User Interface for the SAP HCM Process & Forms Framework is Adobe Interactive Forms. Which is: Expensive to buy Complicated and costly to deploy and maintain Not mobile compatible Leaving customers with no real cost effective solution for deploying complex processes (such as transfers)
thrive HCM Forms - Advantages thrive HCM Forms leverages all the power of the HCM Process & Form framework and makes it easy to deploy: Advantages: UI options (ABAP Webdynpro/ Javascript) Drag & Drop design Mobile ready 35 ready-to-run catalog processes Workflow Wizard Service Library Dynamic action parser Service Wrapper Launch from SAP VSN by Nakisa No add-on technology required Faster performance any colour available RESULT = much lower deployment costs AND the business can deploy
Process Flow Illustration 1. HR enters new employee in Form 1 2. Automated infotype update 3. Line Manager records IT & Facilities needs in Form 1 4. Facilities receives checklist (Form 2) 5. Automated Infotype update 6. Triggers interface to other systems 7. IT receives checklist (Form 3) 8. Automated infotype update 9. Email to new employee with logon details
Business Benefits Efficiency / Cost Reductions Reduction in overall HR cycle times No re-keying of data Data validation at source; reduced error correction time and payroll impact Reduced management follow up time (alerts & auto escalations) Reduced paper handling, postage and storage costs On-going Improvement KPI metrics & trends Exception based reporting Compliance Audit approval logs Full process tracking & exception reporting Secure document access control Improved process adherence Leverage SAP Authorisation control Ease of Adoption Simple to use Consistent with Self Service user interface Sustainability Eliminate paperwork Support remote access / mobile operations
thrive HCM Forms Demonstration
thrive HCM Forms Features Configurable utility for automating & streamlining all your manual HR form based processes. Deploy complex multi-step and multi-user online form based processes (e.g. hiring, transfers) Streamline HR admin or service center operations (remove all re-keying of data) Pre-built process catalog with process flows Triggered by all users types, with bulk processing Data validated on entry, auto-updates SAP infotypes on completion Single or multi-level approval processing via SAP workflow, compliance tracking KPI & status reports, identify improvement areas 100% SAP Webdynpro, utilize SAP authorizations Electronic attachments, search, save drafts Simple to create and change (training provided) Click image to watch video Moving HR processes fully online offers huge efficiency gains and cost savings
thrive HCM Forms Process Catalogue Pre-delivered Process Catalogue Organisation related Position Maintenance Job Maintenance Org Unit Maintenance Job Requisition Position create / hiring combo Employee related One step hiring Multi-step hiring (with payroll option) Off Boarding Transfer (in country) International Transfer Promotion Employee related Change of Pay Rate Change of Pay Scale Special payment request Overtime recording Working time change Probation review Grievance Disciplinary Exit interview Voluntary Termination Involuntary Termination Tuition reimbursement Loan request Employee related Change of address Change of address (US) Contract change Unplanned absence Maternity (UK) Flexible working req (UK) Sickness / Return to work Leave of Absence Return from leave of absence Contractor Hiring Contractor Termination Contractor to Permanent
Steelcase Background Existing SAP Technology Global, publicly traded company leading the industry with a comprehensive portfolio of workplace products, furnishings and services Mature SAP user, currently on ERP6 Enhancement Pack 5 Decentralized Self Service HCM environment running in SAP Portal Steelcase needed a solution that could easily handle electronic attachments and multiple workflow steps over long periods, whilst integrating easily and consistently into the existing Steelcase HCM Self Service environment. $2.4 billion revenue 10,000 employees globally Based in Grand Rapids, Michigan Brandon Webb, Senior Applications Engineer - youtube.com/webbprofessor, was tasked with finding one.
Steelcase Technology Choice Existing SAP Technology Factors leading to technology decision Leveraging Process & Forms framework to update SAP infotypes without bespoke integration Easy to deploy and extend to other processes in the future Consistent user interface (Webdynpro) with Self Services making life easier for users Overall value for money Business benefits 1. Reduction of manual administration 2. Elimination of associated payroll errors 3. Compliance benefits 4. Reduced processing time 5. Environment (less paperwork) 6. Reporting capability 7. Data security Process 1: Tuition Fee Reimbursement Strong training culture permits employees to reclaim tuition fees for external training. Solution to cater for long workflow periods and attachments. Process 2: Job Requisition Standard e-rec requisition object created via synchronous RFC call to SAP E-Recruitment system (on separate instance).
Deployment Timeframes 1 process 1 country Day 1 - Catalog thrive HCM Form installed, ready for testing (or adjusting to client needs) Multiple processes Multiple countries Start 1 month 2 months 3 months 4 months Typical Deployment Activities - Design (depends on level of re-engineering) 1-2 weeks - Deployment 4-6 weeks
Robust SAP Security thrive HCM Forms only uses native SAP technologies. All form rendering and processing uses ABAP Webdynpro Work item handling uses Universal Worklist (optional usage) Launch, monitoring & reporting use Portal iviews All Portal iview execution controlled by Portal permissions All data read/write and all form/process access controlled via SAP authorizations You can rely fully on SAP s robust native security
Solution Pricing Simple & flexible Price determined by number of employees in organisation Deploy unrestricted full process catalogue or just your process selection Subscription or purchase price model Volume discounts applied 20% annual maintenance fees Less than $5 per employee (purchase) for a 10,000 employee organisation $
thrive Streamlining SAP HCM 100% SAP No add-ons Highly Usable Ease of Adoption => ROI Rapid Deployment Early Time to Benefit Clear Business Benefits Efficiency, Compliance, Engagement Flexible & Fully Configurable Customers can deploy with minimal training Streamlining SAP HCM
For further information Please contact: Nina Oddo nina.oddo@roc-group.com +1 425 220 3875 Damian Williams damian.williams@roc-group.com +44 7771 790811 Or your local ROC Consulting Organization