BC Hospitality Management 2013 Articulation Committee Minutes Tuesday May 7, 1-5pm Wednesday May 8, 8:30-4:30pm Royal Roads University, Colwood, BC In attendance: Chair Mark Elliott, Douglas College; Richard Stride SLP, Camosun, 7 th ; John Fitzgibbon, BCCAT, 8 th, Wendy Anderson, Selkirk; Harry Pringle, Selkirk; Jonelle Knowles, NIC; Michael Tittel, VCC; Kevin Kovalycsik, VCC ; Judith Chomitz, TRU; Ashraf Hassib, VIU; Michael Conlin, Okanagan; David Armstrong, Camosun; Rebecca Wilson- Mah, Camosun; Willie Arroca & Constance Bygrave, Fairleigh Dickinson; Ted Wykes, Royal Roads; Kerry Godfrey, University of Guelph; John Brower, Eton College; Jennifer Oakes, UVIC Hospitality Articulation Meeting May 7, 13:00 - May 8, 5:00 1. Meeting call to order, 13:00 2. Approval of 2012 Minutes (David A, Kevin K, approved) 3. Approval of 2013 Agenda (David A, Jonelle K, approved) 4. Round Table Update 4.01 Terry Hood & Morgan Westcott Announce the passing of the torch to Morgan. Terry is staying on for a few months through the transition. 4.02 Ashraf Hassib,VIU 8 years, Diploma & Degree. Peter Briscoe (in Hawaii on field school, taking over chair) & Stephen (retiring) on with joint field trip T&H and Music In the process of a program review, via grads and students completing in September. Classes 34, second year drops to about 28 20 in the degree each year, but would take more. Degree has 1 coop. 2 coops in diploma. 80 students in the 4 year program. Hiring 2 new faculty Culinary Arts diploma, still running, students take some hospitality courses 4.03 Kevin Kovalycsik, CC Department head of the hospitality degree program Busy year: new dean in September as well as new department heads (Michael & Kevin, new last year) School of Hospitality Management and Business, renewed focus on competitive analysis and voluntary program renewal Strong emphasis on international and industry connections, as well as business community. New program going to EDCO next week, including revisions and new courses (22) 21 st century hospitality and business. Three themes: Leadership, Decision Making and Analysis, Technology & Simulations; Entrepreneurship, Intrapreneurship and Innovation New VP of Marketing, reassessment of competitive advantage Degree has daytime and executive cohort (1 year cycle-12 months) including some online delivery. Increasing technology All Part time faculty (only sessionals in degree program)
4.04 Michael Tittel, VCC (Department head for Diploma Program) Diploma intake 125 in Fall and 50 in Winter International was 15 per year, now 40, displacing domestic. Meeting to discuss the impact 2 faculty retired, another retiring in fall. All at 60. Formal review completed last year in the diploma. Funds acquired to make some renovations to the restaurant. Adding additional simulations (rate sim and rev sim), to utilize throughout the program. Hospitality back in the forefront to increase students, domestic as well as international. Guinea pig for VCC going to online course registration 4.05 Judith Chomitz, TRU Major changes: BTM reworked for Fall 2014.Changing the degree to core of 5 concentrations: Resort, Event, Innovations, Mountain Studies, Tourism Management; Adventure Themes: Culture & Place, Global Perspectives &Experience Design; all include field study as capstone course Been offering baccalaureate degrees for the past 2 years, adding PDD Master of Experience Studies Fall 2014 Need to do new hiring Applications up 142% -194% (no cap) 60% international in Judith s class as an example. Re assess projects and marking. Plagiarism- Writing the paper in first language, then paying to have them translated-this was not originally considered plagiarism, but now is. Safe Assign or Turn it in options Capital request for a property management system $20,000 not sure which one. Big jump for BTM International running at 50% so far. Holding off on the review until the new changes go through. Reclaimed accounting to the department 4.06 Jonelle Knowles, NIC Entering 2 nd year of our new program model. Delivered at the Comox Valley Campus. In the Business Faculty, moved away from a cohort model-built diversity in the classroom. Numbers are up and students are strong. More courses offered through business program. Have an approved Post graduate Certificate and Diploma 4.07 Constance Bygrave & Willie Arroca, Fairleigh Dickinson University Private university, not for profit, American based (1910-4 th in the country after Cornell) with a campus in Yaletown, Vancouver BAIS: 2 years in an Arts Degree, specializing in 2 nd two years. Mandatory work terms Courses online through New Jersey campus, or classroom based in Vancouver. Using Safe Assign for academic honesty South Korea, China and India, as well as Saudi Arabia. We Chat being used to share lectures Course Smart course
Masters in Hospitality Management Fall 2014 in Yaletown Vancouver 4 term format May 16 & 17, Symposium 4.08 Ted Wykes, Royal Roads Royal Roads- Online Tutor at TRU and teaching one first year course Contract with Royal Roads to pursue articulation agreements across Canada Wishes to sit down with LinBC to discuss internships and preferred internship practices in industry. 4.09 Rebecca Mah, Royal Roads BA International Hotel Management program lead MA in Tourism Management on campus/blended, starts next week New BA in Global Tourism Management starts in September accelerated into 1 year. 5 year review has been completed On campus accelerated degree, 2 years in 1. More courses being offered in the Hybrid model Working on internships. Research grant to interview internship contacts in Thailand. In Bankok and Phuket, meeting with 19? Hotels in Thailand for developing relationships Study Group international have agents around the world that bring in business students. Developed 2 nd year curriculum. Students are out on placements 5 Saudi, 1 Vietnam, 1 China; 4.10 Kerry Godfrey, University of Guelph Leading a program to try to build provincial articulation in Ontario. MBA distance based; PhD is face to face; Using Turn it in, group work is primary issue. 4.11 Michael Conlin, Okanagan College Okanagan School of Business 10 years, also teaching with Royal Roads and Guelph; Center for Wine Tourism and Food under school of Business Created in January of this year, designed to raise the profile of the educational piece, Jonathan Rouse is the director for the center. Also head of food services. Culinary has been folded into the Business Department. JR is recruiting hospitality and wine industry on board. Working on internal marketing. Wine sensory lab to be built in the Pattison Center in Penticton. ACBSP Articulation Council of Business Schools & Programs- accreditation being sought (also Douglas & BCIT) 4.12 John Brower, Eton College 48 week model allowing completion in 18 months 22 students in HOSP and 60 in Tourism 60% international opened a second Bus Admin stream in January 2013, we now offer a September and a January start opened a second Tourism stream in April 2013 since we have more than 40 students in the program increased enrolment in all programs no changes to the core curriculum of the Hospitality program or the Business Administration program attended ISTTE in Freiburg, Germany visited Glion, Laroche, AMI, in Switzerland
new articulation agreements: Glion, Blue Mountain (pendingj currently have students at RRU, CapU, HPU EQA-Education Quality Assurance Quality Assurance Framework: we are actively involved in development. Major impact for privates; uncertain as to the full impact on PCTIA and the government regulatory bodies overseeing private colleges hired additional instructors; difficult to find part-time instructors 10th anniversary on July 1 st Re-branding (peak preview) began in Spring 2012 and launch will coincide with 10 th anniversary new program: Co-OP, now approved and registered and will start in November with first cohort success: practicum partnership expanding, good mix of co-op partners, employment rate Germany and Switzerland being sought for exchanges. 4.13 David Armstrong, Camosun 40 years Good student retention, stabilized enrollment, 36; Moving from 4 International to 15, to supplement domestic intake. Going with 2 streams. Exchange with Gold Coast College (name?), Opera is in place (thanks to Wendy from Selkirk). New Events course is up and running, partnered with local business. Wine Auction Dinner, Conference with Royal Roads, See Food-Drink Beer; Chairs position is up for Learning Commons 4.14 Mark Elliott, Douglas College Numbers are looking strong. International moving from 28%-35%. Running an intake Fall and Winter 2 Post degree Diplomas, being offered this fall. HOSP Marketing HOSP Management First expulsion due to plagiarism Looking for accreditation from ACBSP Looking at developing a PED post experience diploma where you come in with x years industry experience at supervisory/management level to complete 10 courses for diploma. 4.15 Jennifer Oakes, UVIC Gustavson School of Business Coop says 10% increase in job postings, but not locally. BComm 2+2, including non specific Cohort from 240-300 Huge number of International students-brazil is growing, China is number 1. UVIC is 50 Masters in Global Business-for students without extensive work experience 4.16 Wendy Anderson, Selkirk College
International applications are up but have not translated into additional accepted students. Only 10% of accepted students show up even with deposits. Agent from India with many applications, concerned about what will show up. Culinary Management diploma started last year-students with red seal, for 1 year program Post grad business diploma- for Indian students, degree students wanting Canadian content Considering a post grad culinary diploma Dining room has been renovated. Using opera and a POS system. C-vent and Meeting Matrix incorprate. Ipad software for menus, skyping industry guest speakers. Doing more blended learning. 4.17 Harry Pringle, Selkirk College Identified an issue with unpaid internships, displacing paid work terms for students. As well as the perception of industry of what is an internship vs. Ted suggested Link BC round table to discuss with Industry to the parameters of internship. 5. BCCAT update, deferred to later 6. System Liaison Report, Richard Stride Role-assist from a system wide perspective, such as Quality Assurance Framework, or BCCAT information, industry information; Provincial steering committee from private and public institutions that will look at credentialing and degree quality assessment and perhaps institutional reviews. BC College presidents will be demanding more consultation. Student services and registrar groups are improving articulation and transferability by taking better advantage of electronic opportunities. BCCAT and BC Campus have some parallel and perhaps conflicting projects. 7. Provincial Hospitality Management Core Grid-Mark Elliott HOSP/TOUR Joint Grid The grid was completed between May 2012 and November 2012. The next step is for each institution that participated to take the grid to the system liasons at your institution. Chairs may need to approach other department chairs to articulate service or non department courses, although many of those have already been articulated by BCCAT at the various institutions The grid should also serve as a block in which we could more formally articulate this agreement for new and up and coming degrees. Chair of degrees should address any new degrees formally through BCCAT, in order to facilitate student awareness of transfer options. The informal agreements between institutions are not facilitating the process, nor building awareness. The articulation process should agree that all HOSP diplomas from these institutions would be transferable to HOSP degrees and all TOUR diplomas should be transferable to all TOUR degrees, with the caveat that they must meet entrance requirements, which would address any bridging requirements. Students will get the full 2-year credit, even if they need requirements. Builds BC as a tourism learning destination.
This articulation process be included on next year s agenda Work that needs to be accomplished is to enhance grid to match TOUR to HOSP courses at diploma level Mark Elliott and Grant Unger Motion by Harry Pringle (Selkirk) The hospitality articulation committee agrees to collectively develop a provincial block transfer agreement that guarantees 60 credits towards a (Hospitality Management) degree completion for students completing a diploma in Hospitality Management for participating BC transfer system members. Worded by John. Seconded by Rebecca Mah, Royal Roads. John Fitzgibbon will look into the mechanics at BCCAT for facilitating a province wide block transfer agreement. Suggestion to add a November session at BC Connect. 8. Career Start-Mark Elliott to circulate electronically documentation on new federal employment subsidy program. Wednesday, May 8, 9am -Noon Discussion about Co-op work term and Internship Ted mentioned that there was a sharing of information several years ago. Camosun has a highly organized co-op, ends on an internship; Rebecca commented that international students Wendy will organize a Moodle site to drop documents and discuss what we are each doing. Harry suggested we go back to our advisory committees to get their perception of what co-op and internship to include in the discussion. Mike T stated that we need to hold industry accountable for their role in our industry, besides a job shop. Delta Hotels has agreed and other hotels are now looking to get more involved. Kerry suggested a glossary that defines terms be developed. Ted suggested we look to industry and GRADS to get support on this. Involve Link BC Rebecca-What do students want? Example of Delta s program where students experience multiple properties. Harry-TEC preferred employers Internships are part of the reason for the 50% loss of students from industry. Kerry-there is a mismatch between what industry is telling us grads need, compared to what they will need in the workplace in the first 5 years Ted recommended Heads in Beds for preferred first year reading. Ted suggested that awards that recognize top employers Ashram-A defined criteria would be required for nominating a preferred hotel employer. Ted mentioned that the recognition then goes into industry newsletters. Kerry- student nominated employer of the year Student chapter of the hotel association Experiential Learning: Coop, Internship, Work Term Experience
Mark-include the ministries definition CAFC for Co-op Provincial Advisory Committee could be struck at the November Hotel Conference BC Connect break out CPI Industry session to be organized by Mark Michael C cautions about the preferred employers due to criteria Recommends a checklist of ideal employers that they can self assess. Ted-Banff Springs may have an opinion about best schools Is industry coming to our programs first? We need to promote our programs to industry, at the corporate level Judith-Comes back to branding Hospitality Programs, vast variety Create the criteria for what makes a successful internship, which will inform the survey questions for students, to be surveyed this fall. Mike T to meet with HR Forum to discuss CPIs. 5. BCCAT Update and Announcements, John Fitzgibbon Update from John BCCAT Current pending articulation requests identified. See report Institutional Learning Outcomes Recommendations from report: Associate degrees need to articulate to (Research) universities Looking at applied associate degree Diploma programs vary from 3 weeks to 3 years Need to put structure around the program types Discussion paper on learning outcomes as the basis for transfer Need 8-10 students for a focus group of students transferring from diploma to a degree program: John from Eton College volunteered as did Kevin from VCC. Fiona McQuarrie would be the contact for requesting funding for research on internship. 10. CTHRC Program Guide review Kerry-Guelph is on the board of CTHRC. The program guide is an attempt to establish Canadian program standards. It began with curriculum for Events management. The document is available at a cost. 11. Update from Peter Briscoe (absent), Jonelle Knowles on sub-committee progress on rating system Branding vs. Accreditation or rating A marketing opportunity for BC Harry concurred that branding was also the objective. Provincial Advisory Committee. Creating consistency as a collective voice. Building awareness for issues like work terms, transferability, program content; Research, MOU, terms of agreement, then identify issues. Rebecca will join Jonelle and Peter, and perhaps include Morgan in a conversation.
The research and ideas should be presented at the administration level at the various institutions before proceeding. 12. BC TLS Update Discussion Aim, Rationale, Philosophy and goals were excluded in the updated versions of the core curriculum handbook. Jonathan Rouse will write the proposal to update these areas to be put back in. Report is grassroots and will serve to document a memory and provide direction for the future. Discussion with the ministry and BCCAT Meeting with industry around the October conference, is consistent with recommendation 5. Report should be shared with Culinary and adventure before moving forward Wendy Report should be housed with Link BC We need to all agree to the document and how it should be used. Who is our competition for employment of our students?