MINNEAPOLIS-ST. PAUL INTERNATIONAL AIRPORT Lindbergh Terminal Information & Maps
Travelers Assistance/Information Travelers Assistance volunteers provide services to the traveling public and information regarding the airport, airlines, tourist attractions and local accommodations. Translation/interpreter services and infant supplies in times of emergency are also available. The main office is located near the entrances to Concourses C and D, next to the Airport Barber. Hours are 8 a.m. to 8 p.m. daily. Holiday hours vary. Phone 612-726-5500. Travelers Assistance booths are also located on the Level near the entrances to Concourses E and F, on Concourses A and C, and by exit door 3. Additional information booths are located on the Tram Level, in the Transit Center and on the Baggage Claim Level across from carousels 6 and 10. Facilities and Services Animal Relief Area Located on the Baggage Claim Level outside door 6. Airline Clubs World Clubs One is located on Concourse C, near gate C12. The other is in the main concessions area, next to the Chili's Too restaurant, between the entrances to Concourses F and G. United Airlines Red Carpet Club Located on Concourse E next to gate E6. Airport Business Center/TravelEx Offers a variety of business and personal services. Located on the Level between exit doors 5 and 6. Phone: 612-726-5184. Carts Electric carts are available on all concourses to transport the elderly or those with special needs. Contact your airline for cart service. Designated cart stops are located throughout the terminal. Children s Play Area Located on Concourse C. Computer Phone Hook-up/Data Port All pay phones have computer hook-ups. Data ports are also available in the Service Centers. Wireless Internet services are available in the Northstar Crossing concessions area, the Grieve Conference Center and on Concourses C, D, E, F, and G, and all airline clubs.» 1 «
Pierson M. Grieve Conference Center The Grieve Conference Center is located on the Mezzanine Level above the Chili s Too restaurant. The conference center has eight private, executive-style rooms and four individual workstations with computer data ports and telephones. Services include: copy/fax machines, office/presentation equipment rentals, catering, computer and Internet access, notary and administrative support. Hours are Monday through Friday, 8 a.m. to 5 p.m. Phone: 612-794-4500. Duty Free Shop Located at the entrance to Concourse G, inside the World Passage Store. Financial Services Cash machines are located throughout the Lindbergh Terminal. Foreign currency exchange, travel insurance and Western Union money transfer services are available at the Airport Business Center/TravelEx (see previous page). A currency exchange booth is also located near the entrance to Concourse G, next to Caribou Coffee. Lost and Found Located in the Police Operations Center on the Baggage Claim Level, near carousel 14. Hours are Monday through Friday, 7 a.m. to 12 p.m. and 1 p.m. to 6 p.m. Phone: 612-726-5141. For items lost in aircraft or at gate areas, please contact the airline directly. For items left at the security checkpoints, please contact the Transportation Security Administration at 952-851-5610. Family Room Provides a comfortable atmosphere for nursing, diaper changing and play. Located near security checkpoint 1 and the entrance to Concourse D. Observation Deck Located near the entrance to Concourse D. Passenger Paging Paging services and airport information are available by calling 612-726-5555, visiting any of the information booths, or using one of the black courtesy telephones located throughout the terminal. Postal Services Mail drop-off locations and stamp machines are located throughout the terminal. Service Centers Self-serve business centers are located throughout the terminal. Smoking MSP is a non-smoking facility. Translation Services Multi-lingual operators are available by phone at some of the information booths. Wheelchairs Wheelchairs are available from your airline and most information booths.» 2 «
Lindbergh Terminal Maps Concourses/ Tram Level E16 E15 2 3 4 From 6 7 8 9 10 11 12 13 14 International Arrials E14/E12 E10/E8 E13/E11 E F13/F11 F15 F16 E9 E7 F9 F7 E6 6 Gates E1-E16 Air Canada AirTran Airways American American Trans Air Comair Continental F UAL F5 E5/E3 F3 E4 5 Delta Frontier Sky West United US Airways F14 F12 F10 F8 F6 F4 F2 E2 E1 Gates F1-F16 F1 Baggage Claim Level D3 D4 D2 D1 4 D NORTHSTAR CROSSING D5 3 Gates D1-D6 D6 C1 1 2 3 5 6 C2 2 Northwest Skycap Service G1 G2 G3 G4 G5 G6 G7 G8 4 Curbside Curbside C3 1 C4 GREEN GOLD C5 C6 C7 C8 C9 C10 C11 BLUE RED C12 Skyway Security Checkpoint G9 G10 G11 G12 G13 G14 G15 G16 G17 G18 G19 G Gates G1-G22 Icelandair KLM Baggage Claim Level C Tram Level Gates C1-C28 America West NW Airlink/Mesaba Great Lakes Aviation Children's Play Area Concourses A, B, C (all gates) Concourses G (all gates) C13 C14 C15 C16 C17 C18 C19 C20 C21 C22 C23 C24 C25 C26 C27 Transit Center Plaza (Level 1) Transit Center Level 1 - (Access to Hub Building) City Buses Off-Airport Rental Car Shuttles Hub Building Level T - Tram to Terminal Level 1 - Transit Center Level 2 - Rental Cars Level 3 - Rental Cars Levels 4-9 - Parking G22 G21 G20 Hub Building Levels 4-9 - Parking Level 3-Rental Cars Level 2-Rental Cars and Skyway to Concourses A, B, C and G Level 1-To Transit Center Level T-Hub Tram (Cash Machine) Elevators Escalators To Baggage Claim & To Baggage Claim & e-ticket and Group Check-in Business Center Family Restrooms Food Court Foreign Currency Exchange Hotel Information World Club» 3 5 «Up to Gold General Parking and ground transportation To Gold Short Term Parking Map Legend Parking Moving Walks Postal Service Rental Cars Restrooms Restroom-Men Restroom-Women Police Office Security Checkpoint To Baggage Claim & Up to Green General Parking and ground transportation To Green Short Term Parking Gates B1-B16 Great Lakes Aviation NW Airlink/Mesaba Skyway Airlines Midwest Connect B A Gates A1-A14 Great Lakes Aviation NW Airlink/Mesaba Skyway Airlines UAL Shoe Shine Locations Telephone Tram Stop Travelers Assistance Lockers United Red Carpet Club
Emergency/Police The Police Operations Center is located on the Baggage Claim Level, near carousel 14. The Airport Police Department is available for travelers in need by calling 612-726-5577 (non-emergency) or 911. Automated External Defibrillators (AEDs) are located at key points throughout the Lindbergh Terminal. AEDs are accessible to the public and airport employees for use in cardiac emergencies. The units are placed near airport courtesy phones, so callers can dial 911 to alert emergency medical personal. For more information, pick up a MSP Heart Safe Program brochure at any airport information booth. Ground Transportation Taxis and Limousines Accessible from the Tram Level, one floor below Baggage Claim. Bus Service City buses are available at the Transit Center. Metro Transit s 24-hour automated information line is 612-341-4287. Shuttle The shuttle to the Humphrey Terminal and Humphrey parking ramp is free and runs every 20 to 25 minutes, 24-hoursa-day. Pick-up and drop-off at the Lindbergh Terminal is located at the Transit Center, just east of the Blue and Red parking ramps. Pick-up and drop-off at the Humphrey Terminal is located on the first level of the Humphrey parking ramp. Car Rental Off-airport rental companies have phone banks on the Baggage Claim Level opposite carousels 2, 5 and 10. Off-airport rental car companies provide shuttle service from the Transit Center, located just east of the Blue and Red parking ramps. Rental car counters for on-airport companies are located in the Hub Building, reached via the underground tram (board on the Tram Level of the Lindbergh Terminal). On-Airport Alamo, 612-726-5323, 1-800-327-9633, www.goalamo.com Avis, 612-726-5220, 1-800-831-2847, www.avis.com Budget, 612-726-9258, 1-800-527-0700, www.budgetrentacar.com Dollar, 612-725-0844, 1-800-800-4000, www.dollar.com Enterprise, 612-866-7650, 1-800-325-8007, www.enterprise.com Hertz, 651-698-9585, 1-800-654-3131, www.hertz.com National, 612-726-5600, 1-800-227-7368, www.nationalcar.com Off-Airport Americar, 612-866-4918, www.americar.com Payless, 1-800-886-3733, www.paylesscarrental.com Thrifty, 612-854-8080, 1-800-367-2277, www.thrifty.com» 6 «
Parking Available next to the Lindbergh and Humphrey Terminals. Call 952-826-7000 or 1-888-868-7001 for more information on any of the airport parking ramps. Short-Term Parking Designed for stops under two hours, the short-term ramp is connected to the terminal via the Tram Level. Recommended for those dropping off or picking up passengers. Automated pay stations are available at terminal exit doors to the ramp, providing quick egress from the facility General Parking Designed for parking more than two hours, connected to the Lindbergh Terminal via enclosed skyways and the Tram Level. Valet Parking Valet service is available in a heated, attended garage, and is accessible on the Tram Level. MSP Airport Overview Map Mall of America To Minneapolis Humphrey Terminal 7150 Humphrey Drive Minneapolis, MN 55450 N Lindbergh Terminal 4300 Glumack Drive St. Paul, MN 55111 34th Avenue South East 70th Street Post Road Interstate 494 Highway 5 To St. Paul/Minneapolis» 7 «
Lindbergh Terminal Minneapolis-St. Paul International Airport 4300 Glumack Drive St. Paul, MN 55111 612-726-5555 Metropolitan Airports Commission General Offices 6040 28th Avenue South Minneapolis, MN 55450 612-726-8100 www.mspairport.com