Welcome to the ITB Academy Webinar. The Germans on holiday Trends from the study Reiseanalyse 2015

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Welcome to the ITB Academy Webinar The Germans on holiday Trends from the study Reiseanalyse 2015

A warm welcome from Kiel! 2

Today is about Volume of holiday demand Holiday destinations: Demand and interest Types of holiday: Demand and interest Holiday demand trends 2025 Holiday planning and (mobile) internet Holiday motivation and effects

Source of our findings: Reiseanalyse 2015 Reiseanalyse 2015 face-to-face field time: January 2015 7,720 personal interviews; representative for the German-speaking population 14+ years in Germany Reiseanalyse online field time: May and November 2014 5,000 online interviews in total representative for the German-speaking population 14-70 years in Germany Covering holiday trips 5+ days and short breaks 2-4 days Regarding travel behaviour, holiday motivation, interests, attitudes To be able to report quantitative aspects And to be able to understand the who, how and why of holiday travel demand in Germany 4

Reiseanalyse characteristics Annually since 1972: - Vast data basis for analysing developments and trends - extensive experience and methodological compentence Non profit: Run by tourism industry association: FUR e.v. Crowd-Sourced : 30 institutions share the costs (around EUR 750.000 per year) User-Generated Concept : User influence on RA developments Very flexible: Exclusive questions and Modules fit the survey to your needs 5

Reiseanalyse holiday demand trends 2025 Martin Lohmann, Dirk Schmücker, Ulf Sonntag: German Holiday Travel 2025: Development of holiday travel demand in the German source market. (The Reiseanalyse trend analysis). Edited by Forschungsgemeinschaft Urlaub und Reisen e.v. Kiel, 2014, ISBN 978-3-9816839-1-2), EUR 590,00 plus VAT http://www.fur.de/ra/publications-and-press/germanholiday-travel-2025/ 6

Demand for holiday trips on the German market: Volume

How many are going on holiday trips? Did you travel on holiday last year, i.e. in 2014, for 5 days or longer? No, no holiday travel of 5 days or more Yes, holiday travel of 5 days or more 22,6% 15.9 million Germanspeaking population 70.5 million 77,4% 54.6 million 8 German-speaking population aged 14 or over, RA 2015 face-to-face

Up to 1990: western Germans only From 2010: incl. foreigners How many are going on holiday trips? 100 90 80 70 Share of the population who travelled on holiday for five days or more at least once in the past 12 months. Stability 2014: 77.4% 60 50 Moving 10y average 40 30 20 10 0 1954 1957 1960 1963 1966 1969 1972 1975 1978 1981 1984 1987 1990 1993 1996 1999 2002 2005 2008 2011 2014 9 German-speaking population aged 14 or over (up to 1989: only West Germany, from 2010: incl. foreigners); RA 1970-2015, 1954-1969: various surveys

Holiday trips and short breaks 2014: Demand figures overview Holiday trips (5 days and more) Year Travellers Holiday trips per person Holiday trips Expenditure p. p. and trip Turnover 2014 54.6 million 1.29 70.3 million 958 67.3 billion Short breaks (2-4 days) Year Short holiday travellers Short trips per person Short holiday trips Expenditure p. p. and trip Turnover 2014 32.6 million 2.32 75.7 million 261 19.8 billion 10 Holiday trips (5+ days): German-speaking population 14+ years, January to December; Source: RA 2014 and 2015 face-to-face Short holiday trips (2-4 days): German-speaking population 14-70 years, November to October; Source: RA online 5&11/2013 and 5&11/2014

Trend 2025: Volume key figures Holiday trips 2025: 70 million Stable/ slighly declining No growth of holiday travel propensity Holiday travel frequency declining Short breaks 2025: 88 million Certain potential for growth More trips per traveller More trips of 70+ year old travellers 11 Source: Martin Lohmann, Dirk Schmücker, Ulf Sonntag: German Holiday Travel 2025: Development of holiday travel demand in the German source market. (The Reiseanalyse trend analysis).

Trend 2025: Age structure of travellers Volume of holiday trips 70+ years +2,2 million trips 60-69 years +4,1 million trips 14-59 years -7,4 million trips The market share of trips by 60+ years increases from now 30% to almost 40% 12 Source: Martin Lohmann, Dirk Schmücker, Ulf Sonntag: German Holiday Travel 2025: Development of holiday travel demand in the German source market. (The Reiseanalyse trend analysis).

Holiday trips 2014: Destinations

1954 1958 1962 1966 1970 1974 1978 1982 1986 1990 1997 1999 2001 2003 2005 2007 2009 2011 2013 Trend 2025: Holiday destinations domestic/abroad 85 Abroad 2025: 54 62 70 71 68 69 67% market share 46.6 million trips (-2.6 million vs. 2013) 15 46 38 30 29 33 31 Domestic 2025: 33% market share 23.0 million trips (+1.5 million vs. 2013) 14 Basis: Holiday trips (5+ days) of German-speaking population 14+ years Source: RA 2015 face-to-face; German Holiday Travel 2025

Holiday destinations (regions) 1995-2014 31% 9% 8% 7% Long-haul destinations North-western Europe 27% Germany 8% 7% Eastern Europe 1995 2005 2014 The Alps* 9% European Mediterranean Non-European Mediterranean 15 * Please note: Alps = Alpine regions in Austria, France, Germany, Italy and Switzerland Basis: Holiday trips (5+ days) of German-speaking population 14+ years; 1995, 2005 only Germans. Source: RA 1996, RA 2006, RA 2015 face-to-face

Holiday destinations 2014 TOP 10 in detail Domestic Abroad Meckl.-West P. 6.0% Spain 13.5% Bavaria 5.9% Italy 7.8% Schleswig-H. 4.2% Turkey 7.0% Lower Saxony 4.0% Austria 4.9% Baden-W. 2.6% France 3.4% Berlin 1.4% Croatia 3.3% Saxony 1.3% Greece 2.9% NRW 0.9% Netherlands 2.3% Hessen 0.8% Poland 1.9% Brandenburg 0.8% USA 1.6% 16 Basis: Holiday trips (5+ days) of German-speaking population 14+ years Source: RA 2015 face-to-face

Market shares of Greece and Egypt 2002-2014 3,5 3,6 3,1 3,0 3,1 2,9 0,8 2,9 1,1 1,5 1,8 1,7 2,7 2,5 2,3 2,4 1,9 1,9 2,1 2,2 1,5 1,8 1,7 2,2 1,2 1,3 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Egypt Greece 17 Basis: Holiday trips (5+ days) of German population 14+ years Source: RA 2003-2015 face-to-face

Destination interest next 3 years: Dynamics 2005-2015 Northwestern Europe 38 in % Jan 15 Jan 05 Eastern Europe 26 + Germany 55 + Alps 44 - = European MED Non-European MED 37 58 + + long-haul 30 + 18 Expressed total interest for holiday destinations in the next 3 years German-speaking population of 14+ years RA 2005 and RA 2015 face-to-face

Interest in holiday destinations North-western Europe Denmark + 63% 18 Sweden Norway + 90% + 84% 14 13 Great Britain + 25% 11 Ireland + 50% 10 Finland + 108% 8 in % Iceland + 156% 6 2015-2017 2003-2005 19 Expressed total interest for holiday destinations in the next 3 years German-speaking population of 14+ years RA 2004 and RA 2015 face-to-face

Interest in holiday destinations: the sub-national level 23% 23% 23% 10% 11% 20 Expressed total interest for holiday destinations in the next 3 years German-speaking population of 14+ years RA 2015 face-to-face

ASIA on the German holiday market: Demand and Interest ASIA* DEMAND: 1,6% 2,2% INTEREST TO TRAVEL TO ASIAN COUNTRIES 2015-2017 : Thailand 13% 2004 2014 * Asia = India, Pakistan, Nepal, Sri Lanka, Maldives, China, Korea, Japan, Southeast Asia (Thailand, Indonesia. Philippines, New-Guinea) Basis: Holiday trips (5+ days) of the German-speaking population 14+ yrs. (until 2009 only Germans); Source: RA 2005-2015 China 7% ASIA* INTEREST: 14% Japan 7% 7% Mongolia 4% 2005-2007 2015-2017 21 * Asia = South Asia (India, Sri Lanka, Maldives etc.), Southeast Asia (Indonesia, Thailand etc.), East Asia (Japan, China, Korea etc.); Basis: German-speaking population 14+ yrs. (until 2009 only Germans); Source: RA 2005-2015 Basis: German-speaking population 14+ yrs.; Source: RA 2015

Bregenz, Austria, Photo: Lohmann, April 2013 Types of holiday: actual demand and interest

Types of holiday: Demand dynamics 2002-2014 2002-2014 Value 2014 Trend 2002-2014 Value 2014 Trend Beach/sunbathing holiday 44 Resting holiday 36 Visiting realtives/friends Fun/Party holiday 13 12 Nature holiday 28 Family holiday 27 Circular tour 11 Cultural trip 7 Adventure holiday Sightseeing holiday 23 16 Health holiday 5 Study trip 3 Active holiday 16 23 Holiday trips (5+ days), type of holiday travel (multiple answers) in %, sparklines without uniform scale, trend: linear regression 2002-2014, German population 14+ years (without German-speaking foreigners), Source: RA 2003-2015 face-to-face

Types of holiday: Interest dynamics 2005-2014 Change rate total interest 2005 vs. 2015 City break + 49% Cruise + 27% Fun+party holiday + 26% Family vacation + 26% Winter in the sun + 24% Fitness holiday - 34% Health holiday - 30% Medical spa holiday - 27% Winter in the snow - 8% Holiday to relax - 6% 24 Expressed total interest for types of holidays in the next 3 years German-speaking population of 14+ years RA 2005 and RA 2015 face-to-face

Holiday trips with total expenditure 3,000 per person Number of high-end holiday trips (million) Share of all holiday trips (%) 2.4 3.4 1.2 1.8 Total travel expenditure for high-end travel (billion ) Share of total travel expenditure (%) 5.5 9.5 10.4 14.1 2014 2004 25 Basis: Holiday trips (5+ days) of German-speaking population 14+ years Source: RA 2005 and RA 2015 face-to-face

(Mobiles) Internet und Urlaubsreisen 26

Internet access in total and use of mobile internet 31% 39% 43% 47% 53% 54% 56% 62% 63% 68% 70% 73% 74% 38% 77% 78% 52% 56% 50% 41% 22% 13% 24% 27% 14% 8% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Internet access Use of mobile internet Therein: Smartphone/tablet 27 German-speaking population aged 14 or over, RA 2000 - RA 2015 face-to-face

Trend 2025: Internet use and holiday planning Used the internet within the last 12 month to gather information regarding holiday travel Used the internet within the last 12 month to book holiday travel services 73 in % 36 39 37 45 45 47 50 54 14 16 17 23 24 27 29 2009 2010 2011 2012 2013 2014 2015 [...] 2025 28 German-speaking population aged 14 or over, RA 2009 - RA 2015 face-to-face; German Holiday Travel 2025

Trends 2025: Holiday booking channels in % 41 39 34 33 29 14 19 30 35 33 39 42 21 16 19 11 9 8 11 14 15 18 2006 2008 2010 2012 2014 [ ] 2025 Online: OTAs etc. Online: Other Offline: Travel agencies Offline: Other 39 28 29 Basis: Pre-booked holiday trips (5+ days) of German-speaking population 14+ years Source: RA 2007-2015 face-to-face; German Holiday Travel 2025

Mobile internet use during holiday trips 2014: How many? 73% 45% 38% 48% 55% 30% 34% 40% 59% Destination Age group 9% Household net income 30 Basis: Main holiday trips 2014 (5+ days) of German-speaking population 14+ years, Source: RA 2015 face-to-face

Mobile internet use during holiday trips 2014: How? E-Mail Weather What's App etc. Navigation Destination information Facebook etc. News Schedules (plane, train) Translator Accommodation information Ski, hike etc. information Transport booking Restaurant etc. reservation Accommodation booking Event/Skipass booking 19% 16% 15% 15% 14% 10% 7% 35% 51% 49% 47% 65% 62% Booking / Reservation 76% 84% 31 Travellers who used the mobile internet during their trips for holiday information or booking; Source: RA online 11/2014

32 Holiday motivations, attitudes, effects

Why we travel: Holiday motivations male/female Female Male Distance from everyday life 67% 64% Charging new energy 63% 58% Time for one another 54% 51% Being pampered, enjoying myself 51% 47% Diversity, experience a lot 39% 41% Going places, travelling 37% 40% Do something for my beauty 35% 29% Cultural knowledge and education 28% 25% Flirt, erotic adventures 11% 16% Sport activities 6% 12% 33 German-speaking population aged 14 or over, RA 2015 face-to-face

Attitudes concerning sustainable holiday travel More information: www.bmub.bund.de/n51279/ My holiday should be as ecologically compatible, ressource-efficient and environmently friendly as possible. My holiday should be as socially acceptable as possible. 12% 11% 15% 9% 9% 20% 35% 27% 32% 29% Totally 2 3 4 Not at all Totally 2 3 4 Not at all 34 German-speaking population aged 14 or over, RA 2015 face-to-face

How we return: Effects of holiday travel Recuperation Health Happiness 75% 47% 44% I came back from this holiday trip recuperated. This holiday trip had positive effects on my physical health. I have experienced moments of genuine happiness during this holiday trip. 35 Basis: Main holiday trips 2014 (5+ days) of German-speaking population 14+ years, Source: RA 2015 face-to-face

36

Lessons learned If you want to play on the German market it s good to know what s happening Good and up-to-date market data are important, to not only know the status-quo, but also developments and trends. to be able to analyse your own segment en detail Market Volume: in total very stable and reliable; individually need for distraction Holiday destinations: Stability for the big players. Good chances e.g. for long-haul destinations and destinations in North-western Europe Types of holiday: sun&beach! In almost any case: Not too boring, not too exhausting Changes in holiday planning 37

Tourism demand in 2025: The customers Fewer Older Always online More diverse Also with child(ren) Motivated and interested Multi-optional Diversity wanted More competent 38 Source: Martin Lohmann, Dirk Schmücker, Ulf Sonntag: German holiday travel 2025: Development of holiday travel demand in the German source market (The Reiseanalyse trend analysis)

This was only a small glimpse! Looking for more? www.reiseanalyse.de Publication I: German Holiday Travel 2025 (Reiseanalyse Trend Analysis) Publication II: RA 2014 English Summary Trend presentations and workshops 39 Reiseanalyse 2015/2016: The whole deal

Thank you very much! Questions? 40

ITB Academy ITB Berlin The World's Leading Travel Trade Show Messe Berlin GmbH Messedamm 22 14055 Berlin Tel.: + 49 (0)30-3038-2528 Jessica Varga E-Mail: varga@messe-berlin.de Website: www.itb-berlin.de/academy FUR Forschungsgemeinschaft Urlaub und Reisen e.v. Fleethörn 23 D-24103 Kiel Tel.: +49 (0)431 88888 00 Fax: +49 (0)431 8888 679 E-Mail: info@reiseanalyse.de Website: www.reiseanalyse.de 41