November 2015
For more information on anything covered in this guide, please contact the Recruitment Centre of Expertise (CoE) at the details below: Recruitment CoE New Zealand Government Procurement Ministry of Business, Innovation and Employment PO Box 1473 Wellington 6143 Recruitment.coe@mbie.govt.nz www.procurement.govt.nz We want to ensure this guide concisely provides agencies with all the information they require in order to use the External Recruitment Services All-of-Government (AoG) contract. If you have any feedback around how we could improve this guide please send it to the Recruitment CoE. Publishing date November 2015 CROWN COPYRIGHT 2015 This work is licensed under the Creative Commons Attribution-Non-commercial-Share Alike 3.0 New Zealand Licence. In essence, you are free to copy, distribute and adapt the work non-commercially, as long as you attribute the work to The Crown and abide by the other licence terms. To view a copy of this licence, visit http://www.creativecommons.org.nz Please note that no departmental or governmental emblem, logo or Coat of Arms may be used in any way that infringes any provision of the Flags, Emblems, and Names Protection Act 1981. Attribution to The Crown should be in written form and not by reproduction of any such emblem, logo or Coat of Arms.
Contents Introduction... 4 Context... 4 About New Zealand Government Procurement (NZGP)... 4 About All-of-Government contracts... 4 Collaborative contracts... 4 About the External Recruitment Services Buyer s Guide... 5 Recruitment Centre of Expertise... 5 Eligibility... 5 Resources... 5 External Recruitment Services contract information... 6 Contract at a glance... 6 External Recruitment Services panel of providers... 10 Participating in All-of-Government contracts... 11 Contractual relationships... 11 Roles and responsibilities... 12 Transitioning to this contract... 13 How do I join?... 14 How do I choose a provider?... 15 How do I manage the provider relationship?... 17 Other contracts... 18 All-of-Government contracts... 18 Syndicated contracts relevant to External Recruitment Services... 18 NEW ZEALAND GOVERNMENT PROCUREMENT 3 External Recruitment Services Buyer s Guide
Introduction Context The goods and services provided by our providers are often critical to the public and the country s economic and social well-being. On average 37 cents in every dollar spent by a government agency is with a provider. Effective procurement helps government agencies deliver better public services while realising value for money. The Ministry of Business, Innovation and Employment (MBIE) influences and shapes public service provision through the Procurement Functional Leadership (PFL) programme. MBIE s focus is on raising standards, improving capability and reducing duplication in government procurement through a collaborative, centre-led approach. About New Zealand Government Procurement (NZGP) NZGP delivers on MBIE s PFL objectives to shape procurement excellence and deliver value for New Zealand. The following objectives drive our programme of work. Lift performance, add value and maximise results. Create an environment where New Zealand businesses can succeed. Unlock cost savings and value for money. Assisting the Canterbury rebuild. We lead a range of initiatives aimed at building procurement capability and fostering collaboration across the New Zealand Public Sector. About All-of-Government contracts We have established All-of-Government (AoG) contracts to take the hassle out of procuring common goods and services, so government agencies can focus on achieving strategically important business outcomes. AoG contracts harness the collective purchasing power of government by establishing single supply agreements for the supply of selected common goods and services. AoG contracts account for about 2% of government spend with third party providers and are designed to improve engagement with government providers. They also go some way to standardise procurement engagement with government, reduce transaction costs and improve overall service quality for government and providers alike. They deliver high quality products and services to government and value for money for the New Zealand taxpayer. Collaborative contracts Collaborative contracts allow eligible agencies to purchase goods and services collectively. Each collaborative contract has a lead agency responsible for the procurement process and the resulting collaborative contract. In addition to the All-of-Government contracts lead by NZGP, the following two types of collaborative contracts are also available to eligible agencies. Open Syndicated (OS) contracts Common capability (CC) contract The Collaborative Contracts Register lists all established collaborative contracts. For more information, email: procurement@mbie.govt. For a full list of existing AoG contracts and details of current collaborative contracts that complement the External Recruitment Services AoG contract, visit the Other contracts section of this guide. NEW ZEALAND GOVERNMENT PROCUREMENT 4 External Recruitment Services Buyer s Guide
About the External Recruitment Services Buyer s Guide This guide is designed to provide government agencies with the information they need to buy from the All-of- Government (AoG) External Recruitment Services contract for the supply of primary recruitment services for permanent, temporary and contractor placements. It provides an overview of: the key features, benefits and scope of the External Recruitment Services contract the panel of providers contractual relationships amongst all parties how to join, transition to, and buy from this contract. Recruitment Centre of Expertise The Recruitment Centre of Expertise (CoE) manages the development, negotiation, provider performance, and on-going contract management of the External Recruitment Services contract within New Zealand Government Procurement. The CoE is there to help you assess the value that the External Recruitment Services contract can deliver for your agency, both at implementation phase and throughout the life of the contract. This could include general advice relating to the contract, assistance with analysis of the savings your agency can achieve through the contract, as well as additional value that can be achieved through best practice purchasing. Get in touch with the Recruitment Centre of Expertise: Recruitment.coe@mbie.govt.nz Emma Hillman Senior Procurement Analyst (04) 901 8172 Eligibility Erin Smith Procurement Analyst (04) 901 1481 Agencies within the State Sector, as well as Local Authorities, and State funded Schools (together, the New Zealand Public Sector) are eligible to buy from AoG contracts. For more information, or to assess your eligibility to join AoGs, please visit the NZGP website or email: coe@mbie.govt.nz Resources Visit www.procurement.govt.nz for more information including further guides, tools and templates. insource insource is a secure, web-based library of the most up-to-date and commercially sensitive information on AoG contracts including current provider contact details, pricing, calculators and other contract management tools. If you would like access to insource or want to register additional users for your agency or school, please visit the registration page or contact coe@mbie.govt.nz for more information. Glossary of terms For explanations of common procurement words and expressions please refer to the NZGP Jargon Buster. NEW ZEALAND GOVERNMENT PROCUREMENT 5 External Recruitment Services Buyer s Guide
External Recruitment Services contract information Contract at a glance The External Recruitment Services contract offers a comprehensive range of benefits for the most common types of recruitment that NZ Government requires. These benefits include having a range of quality providers with competitive pricing, streamlined methods of engagement, and strong terms and conditions. Importantly, the contract also offers the flexibility and support required to ensure that you get the best outcome for your needs. Scope The AoG solution is centred on the nine primary service lots for the recruitment of: permanent, temporary and contractor placements roles in common administration, corporate and information technology job families placements in Auckland, Wellington and Christchurch. The External Recruitment Services contract allows participating agencies to access any of the providers for a broad range of services under the same general terms and conditions including: In scope: Nine primary service lots and the number of providers in each lot Permanent Temporary Contractor Common Admin 22 17 20 Common Corporate 28 18 28 Common IT 15 14 22 Total of 40 providers covering Auckland, Wellington and Christchurch. Structure Out of scope: Specialist roles Roles outside the primary service lots and/or regions e.g. teachers, scientists, blue-collar workers, clinical and medical staff. While strictly out of scope, please ask the CoE how you can leverage the AoG agreement to get better outcomes for these roles. If you recruit in a region outside of Auckland, Wellington or Christchurch then you have the flexibility to choose from the AoG panel or to use your local providers. NEW ZEALAND GOVERNMENT PROCUREMENT 6 External Recruitment Services Buyer s Guide
Additional services Providers also offer a range of additional services, many of which are at reduced rates or free of charge for example, payrolling, skills testing and behavioural interviewing. There is no AoG fee charged on additional services as of January 2015. You can find more information about additional services on each provider s profile documents on insource. See the Additional Services section of this guide for more information. Features & benefits Panel providers Savings In addition to enabling agencies to focus on the job of recruiting and to be more agile and efficient in their day-to-day and longer-term engagements, the External Recruitment Services contract offers: competitive provider fees reduced cost-of-engagement for government agencies and providers standardised service descriptions and supply terms/conditions (e.g. candidate warranties and permanent conversion) a consistent process for ordering recruitment services based on good practice under a RSO (or similar) equitable access for government agencies to a range of additional services at contracted prices enhanced reporting on government recruitment spend activity and provider performance six-month guarantee periods for permanent hires with the option of refund, credit or replacement the flexibility to agree alternative pricing arrangements and volume-based discounts. terms preventing the solicitation of agency employees by providers while engaged to perform services under the contract clear candidate ownership criteria. The panel includes 40 providers as listed in the External Recruitment Services Panel of Providers section of this guide. There is an expected 10 per cent saving on government s annual external recruitment spend in the most common recruitment areas covered under the primary services section of the contract. If you d like to know more about how we calculate these please contact the CoE. In addition to competitive fees, the External Recruitment Services contract offers a number of other soft savings. Standard terms and conditions across all providers. This removes the hassle of signing new terms of business with each provider and ensures you always know what you are signing up to. The Recruitment Services Order (RSO) improves efficiency during the engagement process, wherever you don t currently have a smooth process in place. The RSO can also be integrated into any e-recruitment solutions that you use so that your line managers see as little disruption as possible. NEW ZEALAND GOVERNMENT PROCUREMENT 7 External Recruitment Services Buyer s Guide
The Recruitment CoE has negotiated a consistent understanding between government and recruitment providers regarding what is delivered. This is outlined in the Recruitment Activities section on insource. Contract commencement 19 September 2012 Current term end date 19 September 2016 Renewals Administration fee Terms & conditions Two rights of renewal of 12 months each first right of renewal has been exercised. Most AoG contracts include an administration fee. This fee is a simple, effective, and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts. For the External Recruitment Services contract, the administration fee represents 1% of salary plus provider fees for all orders placed by participating agencies under a RSO. The administration fee is collected by the provider at the point of invoicing. The provider will then remit this to MBIE on a quarterly basis. Agencies are not required to make any direct payment to MBIE. The administration fee should be included in all quotes and estimates given by providers. For the full terms and conditions refer to the Memorandum of Understanding and the Sample Services Agreement on insource or by contacting the Recruitment CoE. NEW ZEALAND GOVERNMENT PROCUREMENT 8 External Recruitment Services Buyer s Guide
Additional services Providers offer the following services to their participating agencies sometimes at no cost. Further details on each provider s additional services can be found in that provider s profile on insource. Payroll services Skills testing Salary surveys and market updates Consolidated invoicing Writing advertisements Benchmarking information Behavioural interview training Psychometric testing Assessment centre design Assessment centre observers Assessment centre facilitation Online tool training Behavioural questions Behavioural interview Joint interview support Job analysis Specialist search Exit interview design Exit interviews Use of video conferencing facilities Customised reports For independent/direct contractors and temps. Purchasing sourced or referred candidates for administration of skills testing (using agency in-house assessment tools only). Providing bi-annual salary survey information for tendered category/s and regular market/industry reports. A single invoice for multiple transactions in a certain period. Writing and designing effective recruitment advertisements. Providing data to allow benchmarking of rates across job types. On-site facilitation (purchaser premises) of behavioural interview training for representatives of user departments and agencies. A series of assessments and questionnaires used to measure a person s ability, personality, interest and aptitude. Design of a competency-based assessment centre for specified job roles. Providing a suitably qualified assessor/observer to assist with on-site (at purchaser premises) assessment centre. Providing a suitably qualified facilitator to an on-site (at purchaser premises) assessment centre. Training for the use of online tools. Development of specific competency based behavioural interview questions for specified job roles. Conducting behavioural interviews for purchasing sourced and referred candidates, on the provider s premises. Supporting on-site (purchaser premises) candidate interviews, with a charge per interview. Conducting thorough job analysis. Also preparing detailed skills/competencies/experience for job and person specifications. Search for high level, or hard to find roles. Designing an exit interview questionnaire to be conducted with employees who resign from the purchaser. Conduct telephone exit interviews with employees who have resigned from the purchaser, to obtain independent feedback and a written report. Facilities on the provider s premises. Customised reporting requested. NEW ZEALAND GOVERNMENT PROCUREMENT 9 External Recruitment Services Buyer s Guide
External Recruitment Services panel of providers The panel includes a wide range of providers that offer the best market price, service quality, and capacity. Participating agencies can choose their provider(s) on a role-by-role or a selected-provider-relationship basis. Providers Absolute IT Limited Adecco Personnel Limited Alpha Personnel Recruitment Limited Azimuth Contracting Limited Beyond Services Limited Candle New Zealand Limited Capital Recruitment Limited Careering Options Limited Drake New Zealand Limited Enterprise Recruitment Limited Frog Recruitment Limited GBL Personnel Limited H2R Limited Hays Specialist Recruitment (Australia) Pty Limited Hudson Global Resources (NZ) Limited Inside Executive Recruitment Limited JacksonStone & Partners Limited Kelly Services (New Zealand) Limited Madison Recruitment Limited (Madison Force Limited, and Madison Recruitment Limited) Mana Recruitment (NZ Jobsquad Limited) Manpower Services (New Zealand) Limited McLaren Associates Limited Momentum Holdings Limited (Momentum and Velocity) Niche Recruitment (Law Staff Limited) Ninetwenty New Zealand Limited (formerly Talentpoint Limited) OCG Consulting Limited (OCG and Pinnacle IT Recruitment) Place Recruitment Limited (formerly Searchworks Limited) Project Plus Limited Radius Recruitment New Zealand Limited Randstad Limited Recruit IT Group Limited Robert Walters New Zealand Limited People and Company Limited (Formerly PowerHouse People including Gaulter Russell and Numero) Sead Limited Sheffield Group Limited Talent 2 NZ Limited talentnow! (Talent Group Limited) including PeopleSearch (Wellington) Talent International (Formerly Neal Andrews and Associates) The Johnson Group Limited Worklife Group Limited Details of each of these providers, including contact information and other tools and guidance can be found on insource or by contacting the Recruitment Centre of Expertise. NEW ZEALAND GOVERNMENT PROCUREMENT 10 External Recruitment Services Buyer s Guide
Participating in All-of-Government contracts Contractual relationships The below diagram demonstrates the contractual relationships between MBIE, Participating Agencies and Providers. MBIE Provider(s) Recruitment Services Order Participating Agency The table below provides a brief overview of the contractual documents between each of the three parties; these documents can be found on the contract s insource page. Document Services Agreement Non-Disclosure Agreement (NDA) Memorandum of Understanding (MoU) Letter of Accession (LoA) Recruitment Services Order (RSO) Definition Signed between MBIE and each provider when the contractual relationship is formed. Signed between MBIE and eligible agencies to allow access to AoG contracts and commercially sensitive information. Email coe@mbie.govt.nz to request the NDA for AoG contracts. Note: eligible agencies only need to sign a NDA once to gain access to information across all AoG contracts. Sets out the relationship between the CoE and participating agencies. It highlights the responsibilities and obligations of each party and the key points in the contract as they relate to participating agencies. Signed by eligible agencies to confirm agreement to the MoU. By signing the LoA eligible agencies join the contract as a participating agency. The agreement signed between a participating agency and provider, which records the assignment specific terms agreed for the services. NEW ZEALAND GOVERNMENT PROCUREMENT 11 External Recruitment Services Buyer s Guide
Roles and responsibilities Role Participating Agency Ministry of Business Innovation & Employment (MBIE) Centre of Expertise (CoE) within New Zealand Government Procurement (NZGP) Provider Responsibilities Contract User Participating agencies maintain day to day operational relationships with their individual panel providers. This includes: fulfilling obligations set out in the contract and applicable RSO using the provider panel for all in-scope primary services managing strategic and operational relationship with provider(s) and their performance in relation to each service provided under any RSO monitoring the provider s performance against service levels ensuring all provider services are charged and paid, in line with contracted fees and terms completing agency satisfaction surveys notifying provider(s) of any and all policy, security clearances and probity checks required as necessary to provide the services to that agency. Contract Owner MBIE negotiates and enters into all AoG contracts on behalf of the Crown, as part of the PFL programme. Contract Manager The CoE within NZGP is responsible for managing the AoG contract, specific responsibilities include: monitoring the provider s performance against Service Levels managing provider audits managing strategic relationships with providers ongoing development of the category strategy managing all changes to the AoG contract including extensions/renewals signing up new participating agencies monitoring agency satisfaction dispute resolution that is escalated by either the provider or the participating agency. Supplier of Services Responsibilities of each provider under the AoG contract include: providing services to participating agencies as per the Service Levels providing planning and advice for the agency in relation to transition to, and implementation of, the contract providing transition services as required by the participating agency providing reporting to the CoE providing account management to participating agency providing contract management to the CoE promoting the contract to other eligible agencies. NEW ZEALAND GOVERNMENT PROCUREMENT 12 External Recruitment Services Buyer s Guide
Transitioning to this contract It s important that eligible agencies consider any existing contracts when assessing the suitability of the External Recruitment Services contract for their business needs. Below are some common scenarios for agencies transitioning onto this contract and supporting information to assist in the transition. Participating agencies are required to exclusively use panel providers for their primary services. This applies to new assignments and any renewals or extensions of previous contractor placements, where an external recruitment service is required. You can contact the Recruitment CoE for more information or support around transitioning. Scenario one Government agency has an existing contractual arrangement (i.e. outside of the AoG External Recruitment Services contract) for services with a provider on the AoG External Recruitment Services contract panel. The CoE will notify providers once you ve signed up to the contract. You will need to work with your current provider(s) to ensure they move your services onto the new terms and conditions as quickly as possible. Scenario two For any permanent work that is already underway, the work will run to completion under your existing arrangement and any new work will be under the AoG External Recruitment Services contract. For contractors, the expectation is that when you alter the paperwork (e.g. review pay, extend, or change the description) the contractor should move onto the AoG External Recruitment Services contract. We also expect that this would happen fairly quickly as agreed between you and your provider. For temps the expectation is that the temps are moved on a date agreed between you and the provider. This should be no longer than a month after joining the AoG External Recruitment Services contract. Government agency has an existing contractual arrangement (i.e. outside of the AoG External Recruitment Services contract) for services with a provider NOT on the AoG External Recruitment Services contract panel. For any services that you have with non-aog providers, you should select the provider(s) you want to work with from the panel and transition as soon as practical. See the How do I choose a provider? section of this guide for support on selecting a new provider. For any permanent work that is already underway, the work will run to completion under your existing arrangement and any new work should then be with AoG panel providers. Pre-existing contractor assignments within scope of the AoG solution continue until they expire, come up for renewal or are terminated. At that time the work should then move to an AoG provider. Pre-existing temporary assignments within scope of the AoG solution continue until they expire, come up for renewal or are terminated. At that time the work should then move to an AoG provider. Alternative scenarios We understand that you might have a mix of these two scenarios or a different situation all together. The CoE can help you work through this and assist in designing a transition plan to meet your needs. NEW ZEALAND GOVERNMENT PROCUREMENT 13 External Recruitment Services Buyer s Guide
How do I join? Note: if you ve already joined any other AoG contract, start at the third step below Log into insource. Check eligibility Agencies within the State Sector, as well as Local Authorities, and State funded Schools (together, the New Zealand Public Sector) are eligible to buy from AoG contracts, Common Capability contracts and Open Syndicated contracts (Collaborative Contracts). For more information or to find out if your agency is eligible to join AoG contracts, please visit the NZGP website or email: coe@mbie.govt.nz. Sign a Non-Disclosure Agreement (NDA) Agencies who have not yet signed up to an AoG contract must sign and return a NDA before they can access confidential contract information relating to AoG contracts. Email coe@mbie.govt.nz to request a NDA or to confirm your agency has already signed one. Log into insource Once NZGP has the signed NDA, the agency will be issued with a log-in to insource; the secure online library that hosts all of the confidential information, tools and guidance (including pricing and other commercial details) relating to the contract. If you re having trouble accessing insource, email insource@mbie.govt.nz Assess your business requirements against the contract offering Agencies need to consider their existing contracts when assessing the suitability of the External Recruitment Services contract for their business needs. See the Transitioning to this contract for more information. Using the information, tools and guidance available in insource, agencies can then identify how the contract can best meet their business needs. Read the Memorandum of Understanding (MoU) Each AoG contract has a specific MoU, which sets out the relationship between the CoE and participating agencies. It highlights the responsibilities and obligations of each party and the key points in the contract as they relate to participating agencies. Sign a Letter of Accession (LoA) By signing a LoA, agencies agree to the terms and conditions of the MoU and the related AoG contract. This allows agencies to access the contract. Agencies need to sign a specific LoA for each individual AoG contract they wish to join. While there is no limit to the number of contracts an agency can join, a new LoA will need to be signed upon renewal of any existing and new AoG contracts. The Recruitment CoE is here to help agencies work through what the contract offers and how to maximise the benefits available. Contact the CoE for more information or support around joining the contract. NEW ZEALAND GOVERNMENT PROCUREMENT 14 External Recruitment Services Buyer s Guide
How do I choose a provider? Determine requirements Start by determining your service requirements and what capability and capacity you already have within your agency to help you establish what you need to source from the panel. Is your requirement for: a single role? a specific project? a long-term arrangement to deliver over a period of time? Establish subpanel (optional) Participating agencies may wish to establish their own subpanel of providers. A subpanel is a selection of providers (from the 40 panel providers) who have been selected to service the varied needs of your agency. A subpanel could be useful if your agency has multiple business units, each with different challenges and requirements. This allows the providers to get to know your business better, which can lead to better outcomes. The optimum size of your agency s subpanel depends on your requirements, and may vary over time. The Recruitment CoE can provide guidance on running an efficient selection process for a subpanel, as well as help determine whether there is a need to put one in place. Once the subpanel has been established, you can choose to engage with a single provider from your subpanel directly, or you can use the Provider Fee and Pricing Calculator on insource to compare provider fees as well as the quality and value-for-money rankings of each provider. Secondary Selection Process When you require services from the panel, a participating agency can choose to engage with a single provider from the panel directly or undertake a more robust secondary selection process. You can use the Provider Fee and Pricing Calculator on insource to compare provider fees as well as the quality and value for money rankings of each provider. Further guidance on undertaking your selection process is on insource. Complete a Recruitment Services Order (RSO) Once you have selected a provider, a RSO or alternative, must be completed and agreed by your agency. As part of this process you may wish to provide a briefing to the panel provider (in person, or over the phone). This ensures they have a thorough understanding of your requirements, and ensures you get the best possible outcome. The provider may not begin performing the services until your agency has approved the RSO. All other documentation (e.g. job descriptions) that are generated as part of the delivery of services, can be referenced in, or attached to, the RSO as appendices for audit, invoicing, and/or reporting purposes. Full breakdown and guidance for this process is available on insource. NEW ZEALAND GOVERNMENT PROCUREMENT 15 External Recruitment Services Buyer s Guide
Alternative methods of engagement The RSO can be substituted with alternate methods if the alternative method follows a similar engagement process and contains the same key elements as in the RSO e.g. e-recruitment tools. You can find the RSO templates and guidance about what information your alternative method must include, on insource. Provider places candidate The provider completes the services as outlined in the RSO. Communicate the decision After the RSO has been agreed and approved, you should ensure that you let the unsuccessful provider(s) know that the role has been filled. Where appropriate you should also offer the courtesy of a debrief. This obviously comes down to the size and nature of the role, it would be more important for a permanent role where you have interviewed candidates for example. A debrief does not need to be an overly onerous task; it could be a simple phone call to give the provider an overview of the strengths and weaknesses of the candidate, and is to give providers an opportunity to improve future candidate submissions. Further guidance on undertaking your selection process is on insource. NEW ZEALAND GOVERNMENT PROCUREMENT 16 External Recruitment Services Buyer s Guide
How do I manage the provider relationship? Participating agencies will continue to be responsible for managing their provider relationships from both a strategic and operational perspective. Reporting Performance reporting The CoE monitors the overall performance of providers against the contracted Service Level Agreements, with reporting available to agencies, usually on a quarterly basis. Provider reporting The CoE receives detailed reports from all panel providers. Before asking a provider to supply extra reporting to your agency, please discuss with the CoE what we can provide to you. Invoicing and payment Invoicing and payment terms have been agreed the default position is that charges will be invoiced monthly in arrears on a single itemised invoice. Invoices are to be paid by the 20 th of the month following the month in which the invoice was received. However, the contract allows flexibility for agencies and providers to agree the form, content, mode of delivery and frequency of invoices as part of each RSO. AoG contract rates are negotiated on the understanding that government agencies pay in full, on time. Late payment can cause significant cash-flow issues for companies on the panel, particularly where temps and contractors are involved due to the invoice including their pay. The provider has to pay the candidate out of pocket until the invoice is paid so on-time payment is very important. Resolve disputes The provider and agency must do their best to resolve disputes. Agencies are encouraged to contact the CoE to discuss any issues. The following table shows the formal escalation process for disputes in an AoG agreement. Timeframe The day the dispute arises If not resolved within 10 business days If not resolved within another 10 business days If not resolved within a further 10 business days Escalation Both parties attempt to resolve the dispute. Agency and provider escalate to their respective senior representative. Agency escalates to Recruitment CoE and escalation contact remains the senior representative. Agency escalates to MBIE s manager for collaborative procurement and provider escalates to the General Manager/Director. NEW ZEALAND GOVERNMENT PROCUREMENT 17 External Recruitment Services Buyer s Guide
Other contracts All-of-Government contracts Advertising Media Advertising Services Air Travel Banking Services Consultancy Services Design Services Electricity External Legal Services IT Hardware Mobile, Voice and Data Services Office Supplies Print Technology and Associated Services (PTAS) Rental Vehicles Reticulated Gas Risk Financing and Insurance Intermediary Services Travel Management Services Vehicles Baseline discounts on the placement of advertising in media. Client, creative, production and media planning and buying services. Domestic and International services. The supply of Crown Transactional Banking Services, Foreign Exchange Services, Payment Services and Card Services. A solution for the provision of consultancy services within Business and Finance, ICT and Property and Construction. Client, design and production services including provider sourcing. Supply of electricity and associated services. All external legal service excluding Barristers Sole & Queen s Counsel, core Crown legal matters, patent attorneys and overseas firms. A growing range of products including desktops, laptops, tablets and thin client devices. Access to provider s mobile network, mobile voice, text & data services and mobile hardware. Key office Supplies, Washroom Consumables, Cleaning and Hygiene Consumables, ICT Consumables and Educational Supplies. Designed to enable eligible agencies to meet their print related product and service requirements through one contract. Latest model vehicles and competitive insurance rates for the domestic market. Time-of-Use (TOU) and non-tou supply in the North Island. The supply of risk financing and insurance intermediary services including specialist advice and competitive solutions. A suite of travel management services including, online booking tools, expert travel consultants, account management, reporting, risk management, travel policy and spend controls, and consolidated invoicing. Passenger and light commercial vehicles. Syndicated contracts relevant to External Recruitment Services Ministry of Primary Industries Recruitment Advertising Recruitment Advertising Services contract, including dedicated account management, advisory and technical services The Collaborative Contracts Register lists all established collaborative contracts. For more information, email: procurement@mbie.govt. NEW ZEALAND GOVERNMENT PROCUREMENT 18 External Recruitment Services Buyer s Guide