Wireless AVL Tracking Systems, The Benefits for Utilities and Service Fleets Vehicle Tracking and 2-way 2 Messaging Service By Ryan Smith
Welcome to the basics AVL = GPS vehicle tracking for fleets of all sizes 1-way (GPS only) or 2-way 2 (GPS & mobile messaging) Terrestrial & Satellite communication options View maps on your desktop PC via an ASP Optional Web service for access with any browser Turnkey easy to install, simple to use Interfaces with your ESRI GIS data & maps
How Does AVL Work? In-vehicle hardware unit receives, stores and forwards signals from GPS satellites to servers GPS data & message transmissions use nationwide wireless and/or satellite network ASP services feed your desktop map display PLUS optional Web browser access from any Internet-enabled enabled PC
AVL Promoted by ESRI Uses ESRI core technology Integrates with ArcLogistics TM Route Provides scalable, turnkey solutions Not a custom software solution Robust, suitable for all fleet sizes ESRI recommends to their customers Can use own maps and features Vehicles moving toward own assets
The AVL Network Cloudberry Example GPS data & message transmissions use nationwide wireless and/or satellite network In-vehicle hardware unit receives, stores and forwards signals from GPS satellites to Cloudberry servers Time, location, speed & heading Cloudberry ASP services feed your desktop map display
Optional Services with AVL Executive Web Service ArcLogistics Route Integration Extended hardware warranty Extended software maintenance Data archiving
Wireless AVL Services The Solution for Service Fleets
AVL Advantages for Service Fleets Interfaces/integrates with your ESRI Shop legacy & future products Your base maps Your GIS facility data Offers compatible Metro and Rural tracking systems Low-cost city & Satellite Communication remote area tracking Seamless upgrade path Mixed land-based & dual mode units
Competitive Advantage Desktop software fully featured PLUS Web access Breadcrumb trail & log of GPS positions GPS data available to custom applications Lower Life-Cycle Cycle-CostCost than products with Discounted hardware, but higher monthly costs 2 or 3-year 3 contract
Breadcrumb Trails with Live Tracking Position logs archived to document activity
View Status Indicator Colors Color code identifies tracking, online, inactive and visible mobile units
Loiter Report Example
Benefits for Service Fleets Improve Fleet Management Track all mobile workforce & crews Identify & dispatch nearest service vehicle Increase operational efficiency/effectiveness Improve Driver Safety Reliable 100% coverage with Terrestrial and Sat Comm Panic button even when out-of of-vehicle Faster emergency response Document driver history (speed, stops, etc.) Overlay custom GIS data Assets & facilities especially, remote sites Monitor arrival/departure at facilities & remote sites
Benefits for Service Fleets Increase customer service Reduce response time More on-time & reliable service calls More accurate ETAs Increase productivity & control overtime Supervisor onboard Increase dispatcher effectiveness Monitor location of every unit in the fleet Reduce radio & other 2-way 2 communications Coordinate response to emergencies & breakdowns
Benefits for Service Fleets Monitor on-time performance What time did unit arrive How long did unit stay at service site When did unit depart site Document driver performance Monitor unscheduled & out-of of-route activities Record scheduled runs & on-site activity Loiter feature records how long units stay at service sites
How Does It Work? Blended satellite and land-based communications for AVL Uses land-based wireless network when in coverage Priority-based messaging Critical data/messages go by SatCom Routine data/messages stored & forwarded when back in coverage
ROI Benefits Productivity improvement with supervisor onboard If 15-30 minutes/day/crew payback in 1 month Save a life (based on real examples) Eliminate paramedics failure to find injured person in remote areas Reduce failure of injured person to reach vehicle to make a call use remote panic button Reduce personal liability insurance costs
ROI Benefits Cont Increase service calls Estimated 10-15 15 % (plug in your own $ figures) Reduce out-of of-route, unscheduled and unauthorized activities $ - depends on your business & employees Assistance in recovering stolen vehicles $ depends on your fleet history Reduce property insurance costs
How is it customized? Add your GIS data in ESRI shapefile format Create custom location database with all critical locations important to your operation overlay on tracking map Add map labels where useful Set reporting frequencies for individual vehicles, groups or the full fleet Define different icons for selected vehicles ARC Logistics Route
Integration with ESRI s ArcLogistics Route TM TM Import & store ALR data in Parent server Overlay ALR data on map displays Monitor fleet route progress View schedule status All with own assets present
Ready for handheld devices! Real-time connectivity to mobile workforce 2-way wireless messaging to/from driver Free-form messages & web forms customizable for your operation Driver access to Internet E- mail Moving Maps
Integration with ESRI products ArcLogistics Route TM TM Integration
Example: Regional Pipelines You can add your GIS data as a User Layer
Sample Anecdotes from 1 st Week after Installation Interstate driver observed not taking assigned routes on 2 successive days Driver found sleeping on the clock 1.5 miles from the dispatch center Interstate driver put in for 8 hours driving vs. 4 hours system detected truck parked near highway off-ramp Gasoline delivery truck detected off-loading fuel at a private residence off the clock
The End Questions?