Your workplace services. United. Energy Services Technical Services Facilities Management Business Processes
Cofely Welcome 2 If it s outside your business focus, it s core to ours. 1 billion 15,200 14,000 23.6 million m 2 UK Turnover* Number of Employees in UK* Sites Managed in the UK Space Managed * Including pro-forma full consolidation of Romec JV
Cofely Welcome 3 United within Cofely GDF SUEZ Workplace needs are subject to continual change. Therefore, to achieve the best outcomes possible, energy and technical services must anticipate new challenges and evolve in response. Cofely has always been committed to one mission: to develop innovative solutions that improve the efficiency of cities, buildings, industry and infrastructure across the UK. As an extension of this goal, I am excited to announce a new evolution of Cofely in the UK. We have merged with Balfour Beatty WorkPlace, a move that allows us to enhance our joint offering by combining our complementary capabilities. This combined venture positions us as a leading service business in the UK across public, private and healthcare sectors. The broader service offering allows us to guarantee transformational outcomes from reducing cost & environmental impact and maximising operational resilience, to improving the quality & efficiency of business processes. Throughout this transition we will maintain absolute focus on our existing customers, whilst looking towards a bright future through our larger workforce and new-found expertise. Cofely is now better positioned than ever before to support UK businesses by providing smart, intelligent solutions to meet the challenges they face both now and in the future. Cofely has always been committed to one mission: to develop innovative solutions that improve the efficiency of cities, buildings, industry and infrastructure across the UK. Wilfrid Petrie Chief Executive Officer, Cofely UK We believe that one point of contact is better than several. Energy Services Our evolved business is structured with integration at its core, meaning that we are in a unique position to provide single or integrated services, including bespoke solutions, from a single source. We have market-leading capability in each of our service areas and our new business allows you to combine elements from across this offering to suit your specific needs. This new evolution allows us to build and maintain safe, sustainable environments and provide both public and private sector organisations with the best service possible. Cofely, a GDF SUEZ company operates in over 30 countries with a global turnover of 12.5bn. We are perfectly positioned to provide multi-site and global solutions to international organisations, ensuring the consistency of client operations throughout their national and international operations. Technical Services Facilities Management Business Processes
Cofely Services 4 Energy Services We offer an award-winning approach to Energy Services, bringing together total energy management expertise dedicated to reducing cost and environmental impact through the full lifecycle of energy services. Building on our position as the UK s No.1 in both District Energy & Industrial Energy Services we offer clients across all sectors a holistic service in energy efficiency by assessing, developing and delivering energy, carbon and sustainability strategies. By utilising low carbon technologies such as biomass and CHP along with energy efficiency initiatives, we have provided savings for UK customers of 150,000 tonnes of CO 2 per annum. Technical Services We provide technical solutions that are designed to maintain and improve your competitive edge and currently deliver these services to over 12 million square metres of managed space in the UK. We build long-term partnerships and are committed to meeting the future performance requirements of your organisation, by continuously improving safety & sustainability while reducing cost throughout the entire asset lifecycle. The solutions that we design are sector-specific, demonstrating an understanding of client and sector sensitivities. We also have key competency in specialist technical and critical engineering services for public and private sector customers. Energy consultancy Utility procurement & risk management Energy management Energy performance contracts / ESCOs Renewable & low carbon solutions Co-generation & tri-generation Utility asset management Energy networks & district energy Operation & maintenance Critical engineering Fabric maintenance Refrigeration & cooling Building systems management Automation & process systems Installation & projects Asset management Energy Services Technical Services
Cofely Services 5 Facilities Management The modern workplace is a dynamic environment. Successful delivery of multiple outsourced support services depends on intelligent management, true integration and flexibility. For this reason, we self-deliver all of our Integrated Facilities Management services through multi-skilled employees to ensure optimum efficiency. Our staff are fully committed to environmentally sustainable practices that increase not only business efficiency, but energy efficiency too. We currently provide FM services to a growing portfolio of commercial and industrial sector customers. In the public sector, we also manage facilities at 12 major hospitals, 200 schools, over 500 government buildings and 8 nuclear power stations. Reception & concierge Cleaning services Catering Security & vehicle parking Grounds maintenance & landscaping Logistics & porterage Housekeeping & janitorial Helpdesk operation & management Business Processes We have begun to focus our expertise on the rapidly emerging market for business process outsourcing (BPO) as part of an integrated services offer. Our aim is to utilise our innovative solutions to create and drive new opportunities across the public sector landscape. This footprint is set to expand into specific niche areas of the public sector, such as management of energy services, infrastructure, regeneration and planning. We are equipped to service all BPO needs in traditional on-shore markets and will form partnerships in order to create a genuinely differentiated offer. Transactional services Information technology Customer contact centres Mailroom & digitisation Human resources & payroll Regeneration & planning Architectural design Supply chain management Facilities Management Business Processes
Cofely Case Studies 6 London Legacy Development Corporation & Westfield Shopping Centres Sectors: Public & Private Commercial Service Areas: Energy Services & Facilities Management Cofely delivers both energy and facilities services at the Queen Elizabeth Olympic Park, as well as providing low carbon energy to the surrounding areas. The Queen Elizabeth Olympic Park and Stratford City District Energy Scheme, was designed & built, and now operated & maintained by Cofely. The scheme provides hot water, chilled water and electricity to buildings on the park, WestfieId Stratford shopping centre and other local commercial and residential properties. As such, it will play a key role in meeting The Mayor of London s vision to reduce CO 2 emissions across London by 60% before 2025. Cofely also provides FM services to the Queen Elizabeth Olympic Park, including the iconic Aquatics Centre, Copper Box, Stadium, and the former International Press and Broadcasting Centre. The Cofely team also operate and maintain the ArcelorMittal Orbit and the entire parkland, including all waterways and highways. It is a fantastic achievement that the QE Olympic Park will be powered locally. Not only will it generate electricity but the heat from that process will also be used to heat and cool buildings providing a valuable wider legacy for the vibrant new metropolitan quarter we are creating in east London. Boris Johnson, Mayor of London North East Lincolnshire Council Sector: Public Service Areas: Energy Services, Facilities Management, & Business Process Outsourcing In 2010 we formed a ground-breaking regeneration partnership with North East Lincolnshire Council. The transformational contract involves the outsourcing of a number of key blue and white collar services to Cofely. The full partnership includes a broad range of services including highways & transport, development services & building control, asset management, security and architectural design services. During the life of the contract, Cofely is committed to creating 4,200 new jobs. The contract also allows for internal resources to be utilised by external organisations, thereby increasing inward investment to 170m and generating savings of 30m. It s an excellent opportunity to accelerate regeneration of the borough. We are working with North East Lincolnshire Council to create 4,200 new jobs and generate 250 training, work or apprenticeship placements. Caroline Hopkins, Regional Director
Cofely Case Studies 7 Dow Corning, South Wales Sector: Private Industrial Service Areas: Energy Services & Technical Services Cofely has a long term contract to operate and maintain the combined heat and power (CHP) energy centre at Dow Corning s facility in Barry, South Wales. The energy centre comprises a gas and steam turbine CHP, multiple high-pressure waste heat recovery boilers and low pressure boilers. It is capable of generating 250 tonnes of steam per hour and up to 28 MW of electricity. The heat and electrical efficiencies achieved qualify as good quality CHP under the CHP Quality Assurance Programme. Cofely is responsible for the operation and maintenance of water treatment systems which provide boiler feed water and treated water to the site. Cofely also provide an energy efficiency programme to the site utilising a team of specialist industrial energy managers. Together, they continually strive to drive down Dow Corning s energy costs and carbon emissions. We look forward to working closely with Cofely to further optimise CHP operation and to help Dow Corning explore additional energy saving opportunities in other areas of our site. David Proctor, Energy Development Manager, Dow Corning NHS Trusts, Nationwide Sector: Healthcare Service Areas: Energy Services, Facilities Management, & Technical Services Cofely is uniquely positioned to deliver industry-leading outcomes for the healthcare sector through saving energy, deploying low carbon technologies and increasing workplace efficiency. Cofely has a strong presence in the healthcare sector. For example, we are currently helping United Lincolnshire Hospitals NHS Trust reduce energy consumption and carbon emissions at Pilgrim Hospital in Boston. The project involved the design, construction and day-to-day management of a new energy centre at the hospital, which has reduced carbon emissions by 51%. We also provide fully integrated facilities management to several major hospitals including the Royal Infirmary of Edinburgh (RIE), Pontefract & Pinderfields (pictured) and University Hospital of Durham. On all of these sites we have multi-skilled staff to deliver a wide range of services. We are glad that the RIE is one of the first to introduce new cleaning technologies. It has real advantages for patients, staff and the environment, and will help us to enhance cleanliness levels throughout the hospital. John Jack, Director of Facilities, NHS Lothian
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