State of California Statewide Technology Procurement Division. SOW Catalog B. 1.2.4.1 Audio Conferencing Service and Features



Similar documents
CALNET 3 Subcategory 1.2 Table of Contents

IFB STPD A. Statement of Work FOR CALNET 3, CATEGORY 1 VOICE AND DATA SERVICES ADDENDUM 9 08/22/13 SUBCATEGORY 1.2 MPLS, VPN AND CONVERGED VOIP

Jive Communications CALNET 3 Subcategory 1.2

Integra Telecom CALNET 3 Subcategory 1.3 Table of Contents

VERIZON CALNET 3 SUBCATEGORY 1.2

Schedule G MPLS and VoIP

QUESTION AND ANSWER SET #4

AT&T IP Flexible Reach Service

VoIP Solutions Guide Everything You Need to Know

SIP TRUNKING. Web Portal Access. SIP Trunking Customers receive control of voice services via secure Web Portal access.

Confessions of a Telecommunications Provider. Five things you MUST know about Global Voice over IP (VoIP) Providers

IP Implementation in Private Branch Exchanges From 9:30 a.m until 4:30 p.m (7 hrs./day) 5 days / week

BT One Voice - Service Annex to the General Service Schedule

SPRINT GLOBAL SIP TRUNKING EUROPE PRODUCT ANNEX

Enterprise Infrastructure Solutions. Request for Proposals. Section B Supplies or Services and Prices/Costs

VoIP Virtual Private Networks: Bringing the Benefits of Convergence to the Enterprise

North Central Texas Council of Governments Addendum RFP # NCT Issued April 09, 2010

MITEL. NetSolutions. Local Services

How To Use A Voip Phone For Free

Qwest Choice Business is the simple way to increase the productivity and efficiency of your communication system without increasing the cost.

LOCAL TELEPHONE SERVICE ADDENDUM to the. Carrier Account Master Service Agreement

Colt VoIP Access Colt Technology Services Group Limited. All rights reserved.

2- Technical Training (9 weeks) 3- Applied Project (3 weeks) 4- On Job Training (OJT) (4 weeks)

Telephony Fundamentals

Service Level Agreements Subcategory 1.2 MPLS, VPN and Converged VoIP

Toll-bypass Long Distance Calling What Is VOIP? Immediate Cost Savings Applications Business Quality Voice...

Gateways and Their Roles

Voice Internet Phone Gateway

With 360 Cloud VoIP, your company will benefit from more advanced features:

Network Neutrality Statement

Converged Voice Service Summary

PREPARED FOR ABC CORPORATION

Level 1 Technical. Polycom Voice. Contents

VitalPBX. Hosted Voice That Works. For You

City of Milwaukie VoIP RFP

WIRELINE BROADBAND INTERNET ACCESS SERVICE TERMS AND CONDITIONS OF SERVICE

Convergence: The Foundation for Unified Communications

SIP Trunking. October 7, 2011

ROGERS DELIVERS THE SPEED, POWER AND RELIABILITY OF FIBRE RIGHT TO YOU.

IP Telephony Deployment Models

ATA: An Analogue Telephone Adapter is used to connect a standard telephone to a high-speed modem to facilitate VoIP and/or calls over the Internet.

Enabling Innovation - Unleashing Unified Communications: Best Practices and Case Studies. October 18-19, 2011

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs.

VoIP / SIP Planning and Disclosure

VoIP Services. Maurice Duault 2001, Cisco Systems, Inc. All rights reserved.

GARTNER REPORT: SIP TRUNKING

SECTION 5 NETWORK SERVICES

FACILITY TELECOMMUNICATIONS MANAGEMENT FOR THE GOVERNMENT EMERGENCY TELECOMMUNICATIONS SERVICE Introduction

SPRINT COMPLETE COLLABORATION WITH MICROSOFT LYNC SERVICE PRODUCT ANNEX

Hosted VoIP RFP. Throughout this document, the word District refers to Smith County School District

SPRINT SIP TRUNKING SERVICE PRODUCT ANNEX

Integrated Voice. Service Guide. Learn More: Call us at Save money and maximize bandwidth efficiency

DCADLEC RFP Clarifications

Small Business Phone System Solutions HOSTED PBX OVERVIEW

SIP Trunking DEEP DIVE: The Service Provider

10 QUESTIONS TO ASK BEFORE YOU BUY PHONE SERVICE FOR YOUR BUSINESS SHARE THIS DOCUMENT 1

White Paper VoIP Crash Phone Systems

TNCI Telastic Hosted PBX Service Exhibit

CALNET 3 Subcategory 1.1 Dedicated Access. Table of Contents

Verizon. IFB STPD A, C3-A TS-08 Amendment #1, Rev. April 24, 2014

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

UW MEDICINE SITE CONFIGURATION STANDARDS Overview

CVOICE - Cisco Voice Over IP

SPEAKEASY QUALITY OF SERVICE: VQ TECHNOLOGY

Chapter 11: WAN. Abdullah Konak School of Information Sciences and Technology Penn State Berks. Wide Area Networks (WAN)

LOCATION SCHEDULE E. Location Service Address. City of Romulus Fire Station # Eureka Road Romulus, Michigan 48174

Preparing Your IP Network for High Definition Video Conferencing

SIP Trunking with Microsoft Office Communication Server 2007 R2

Confessions of a Telecommunications Provider. Five things you MUST know about Global Voice over IP (VoIP) Providers

IP Telephony Basics. Part of The Technology Overview Series for Small and Medium Businesses

PRODUCT SUPPLEMENT MPLS IP-VPN to the Master Service Agreement

Failure-proofing Next Gen Networks

Integrated Voice. Service Guide. Save money and maximize bandwidth efficiency Version

CISCO METRO ETHERNET SERVICES AND SUPPORT

PHILLIPS COUNTY TELEPHONE COMPANY PHILLIPS COUNTY COMMUNICATIONS, INC.

Request for Proposals: Telecommunications and Local and Long Distance Services. Response to RFIs/Questions. Updated January 23, 2013

ICTNPL5071A Develop planning strategies for core network design

LVS 9000 Overview Cisco Systems, Inc. All Rights Reserved. Linksys/Cisco Proprietary All Content Subject To Change Not a Warranty

Operation Manual Voice Overview (Voice Volume) Table of Contents

KISUMU LAW COURTS: SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION. Page 54 of 60

DIR Contract #DIR-TSO-2610 Amendment #1 Appendix C Price Index

Frequently Asked Questions about Integrated Access

com.sat IP Basic ISDN

What s New in Converged Access and Unified Business Solutions. Tim Saunders VP, Product Management ADTRAN Enterprise Networks Division

Business VoiceEdge. Focus on your business, not your business communications

2014 Annual Report Company Overview

Simwood Carrier Ethernet

Voice Over IP is it hype or can it work for me? By American Business Communication Inc.

Managed WAN Service Level Agreement ( SLA ) Version: Managed WAN 26NOV2008

The Business Case for Ethernet Services Whitepaper Sponsored by Time Warner Cable Business Class

Voice over IP Technologies

BUYER S GUIDE CLOUD VOICE BUYER S GUIDE 01/30/2015

Adit 3000 Series Part Guide

Introduction: Unified Communications Changes

1. Public Switched Telephone Networks vs. Internet Protocol Networks

Level: 3 Credit value: 9 GLH: 80. QCF unit reference R/507/8351. This unit has 6 learning outcomes.

ADSL or Asymmetric Digital Subscriber Line. Backbone. Bandwidth. Bit. Bits Per Second or bps

Glossary of Telco Terms

ICTTEN6172A Design and configure an IP- MPLS network with virtual private network tunnelling

Transcription:

1.2.2.8.1 Port Speeds CALNET 3 Subcategory 1.2 Table of Contents 1.2.2.8.2 Port and Access Bundled Speeds 1.2.2.8.3 Port, Access and Router Bundled Speeds 1.2.2.8.4 Port, Access and Router Bundled On-Net Speeds 1.2.2.8.5 Port, Access and Router Bundled Off-Net Speeds 1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds 1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds 1.2.3.2.4 Converged VoIP Handset Service Packages 1.2.3.3 Converged VoIP Service Features 1.2.3.4.4 Converged VoIP Off-Net Toll-Free 1.2.3.4.5 Converged VoIP Off-Net Calling 1.2.3.5 VoIP Voice Mail Services and Features Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page i

1.2.4.1 Audio Conferencing Service and Features 1.2.5.8 SIP Calling Plans 1.2.5.9 SIP Trunk Off-Net Calling 1.2.8.2 Extended Demarcation Wiring Services 1.2.8.3 Services Related Hourly Support Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page ii

1.2.2.8.1 Port Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. Integra's port-only service does not include the "last mile" of local access (connectivity between Integra's network and customer's demarcation point). ports are delivered at Integra's network points-of-presence (POPs) or mutually agreed upon network meet points. Port transport speeds ranging from 128 Kbps to 1 Gpbs (Ethernet port) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Contractor s Restrictions, Charge per Delegation Feature Recurring Recurring Unit of Feature Name Product Limitations and change per Needed Description Charge per Charge/item per measure Identifier Additional item (Yes/No) item unit Information Line item # 1 2 3 DS1 Port rate of 128 Kbps DS1 Port rate of 384 Kbps DS1 Port rate of 512 Kbps Required or Discretionary 121001 $500.00 $161.44 Port $500.00 Yes Required 121002 $500.00 $161.44 Port $500.00 Yes Required 121003 $500.00 $161.44 Port $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 1 of 86

1.2.2.8.1 Port Speeds DS1 Port 4 rate of 768 Kbps DS1 Port 5 rate of 1.024 DS1 Port 6 rate of 1.544 NxDS1 Port 7 rate of 3.088 NxDS1 Port 8 rate of 4.632 NxDS1 Port 9 rate of 6.176 NxDS1 Port 10 rate of 7.720 121004 $500.00 $161.44 Port $500.00 Yes Required 121005 $500.00 $161.44 Port $500.00 Yes Required 121006 $500.00 $161.44 Port $500.00 Yes Required 121007 $500.00 $322.88 Port $500.00 Yes Required 121008 $500.00 $484.31 Port $500.00 Yes Required 121009 $500.00 $645.75 Port $500.00 Yes Required 121010 $500.00 $807.19 Port $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 2 of 86

1.2.2.8.1 Port Speeds NxDS1 Port 11 rate of 9.264 DS3 Port 12 rate of 10 NxDS1 Port 13 rate of 12.352 DS3 Port 14 rate of 20 DS3 Port 15 rate of 45 OC3 Port 16 rate of 155 OC12 Port 17 rate of 622 121011 $500.00 $968.63 Port $500.00 Yes Required 121012 $500.00 $784.13 Port $500.00 Yes Required 121013 $500.00 $1,291.50 Port $500.00 Yes Required 121014 $500.00 $968.63 Port $500.00 Yes Required 121015 $500.00 $1,337.63 Port $500.00 Yes Required 121016 $500.00 $2,352.38 Port $500.00 Yes Required 121017 $500.00 $3,528.56 Port $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 3 of 86

1.2.2.8.1 Port Speeds Ethernet Port 18 rate of 1 Ethernet Port 19 rate of 2 Ethernet Port 20 rate of 3 Ethernet Port 21 rate of 4 Ethernet Port 22 rate of 5 Ethernet Port 23 rate of 6 Ethernet Port 24 rate of 7 Ethernet Port 25 rate of 8 121018 $500.00 $18.45 Port $500.00 Yes Required 121019 $500.00 $36.90 Port $500.00 Yes Required 121020 $500.00 $41.51 Port $500.00 Yes Required 121021 $500.00 $55.35 Port $500.00 Yes Required 121022 $500.00 $69.19 Port $500.00 Yes Required 121023 $500.00 $73.80 Port $500.00 Yes Required 121024 $500.00 $78.41 Port $500.00 Yes Required 121025 $500.00 $83.03 Port $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 4 of 86

1.2.2.8.1 Port Speeds Ethernet Port 26 rate of 9 Ethernet Port 27 rate of 10 Ethernet Port 28 rate of 20 Ethernet Port 29 rate of 30 Ethernet Port 30 rate of 40 Ethernet Port 31 rate of 50 Ethernet Port 32 rate of 60 121026 $500.00 $87.64 Port $500.00 Yes Required 121027 $500.00 $92.25 Port $500.00 Yes Required 121028 $500.00 $184.50 Port $500.00 Yes Required 121029 $500.00 $276.75 Port $500.00 Yes Required 121030 $500.00 $350.55 Port $500.00 Yes Required 121031 $500.00 $415.13 Port $500.00 Yes Required 121032 $500.00 $498.15 Port $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 5 of 86

1.2.2.8.1 Port Speeds Ethernet Port 33 rate of 70 Ethernet Port 34 rate of 80 Ethernet Port 35 rate of 90 Ethernet Port 36 rate of 100 Ethernet Port 37 rate of 200 Ethernet Port 38 rate of 300 Ethernet Port 39 rate of 400 121033 $500.00 $581.18 Port $500.00 Yes Required 121034 $500.00 $627.30 Port $500.00 Yes Required 121035 $500.00 $705.71 Port $500.00 Yes Required 121036 $500.00 $738.00 Port $500.00 Yes Required 121037 $500.00 $968.63 Port $500.00 Yes Required 121038 $500.00 $1,199.25 Port $500.00 Yes Required 121039 $500.00 $1,337.63 Port $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 6 of 86

1.2.2.8.1 Port Speeds Ethernet Port 40 rate of 500 Ethernet Port 41 rate of 600 Ethernet Port 42 rate of 700 Ethernet Port 43 rate of 900 Ethernet Port 44 rate of 1 Gbps 121040 $500.00 $1,476.00 Port $500.00 Yes Required 121041 $500.00 $1,614.38 Port $500.00 Yes Required 121042 $500.00 $1,752.75 Port $500.00 Yes Required 121043 $500.00 $1,891.13 Port $500.00 Yes Required 121044 $500.00 $2,029.50 Port $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 7 of 86

1.2.2.8.2 Port and Access Bundled Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. port and access bundled transport service includes an the "last mile" of local access (connectivity between Integra's network and customer's demarcation point), and an Integra provided network interface device (NID). speeds ranging from 128 Kbps to 45 (DS3) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Feature Recurring Recurring Unit of per Product Feature Description Limitations Needed Name Charge per Charge/item measure change Identifier and Additional (Yes/No) item per unit per item Information Line item # 1 2 DS1 Port and Access rate of 128 Kbps DS1 Port and Access rate of 256 Kbps Required or Discretionary 122001 $500.00 $358.75 Circuit $500.00 Yes Required 122002 $500.00 $358.75 Circuit $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 8 of 86

1.2.2.8.2 Port and Access Bundled Speeds DS1 Port and 3 Access 122003 $500.00 $358.75 Circuit $500.00 Yes Required rate of 384 Kbps DS1 Port and Access 4 122004 $500.00 $358.75 Circuit Yes Required $500.00 rate of 512 Kbps DS1 Port and 5 Access 122005 $500.00 $358.75 Circuit $500.00 Yes Required rate of 768 Kbps 6 DS1 Port and Access 122006 $500.00 $358.75 Circuit $500.00 Yes Required rate of 1.024 7 DS1 Port and Access 122007 $500.00 $358.75 Circuit $500.00 Yes Required rate of 1.544 8 NxDS1 Port and Access rate of 3.088 122008 $500.00 $667.28 Circuit $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 9 of 86

1.2.2.8.2 Port and Access Bundled Speeds NxDS1 Port 9 and Access 122009 $500.00 $933.78 Circuit $500.00 Yes Required rate of 4.632 10 NxDS1 Port and Access 122010 $500.00 $1,143.90 Circuit $500.00 Yes Required rate of 6.176 11 NxDS1 Port and Access 122011 $500.00 $1,385.80 Circuit $500.00 Yes Required rate of 7.720 12 NxDS1 Port and Access 122012 $500.00 $1,695.35 Circuit $500.00 Yes Required rate of 9.264 13 DS3 Port and Access 122013 $500.00 $2,972.50 Circuit $500.00 Yes Required rate of 10 14 NxDS1 Port and Access rate of 12.352 122014 $500.00 $2,124.83 Circuit $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 10 of 86

1.2.2.8.2 Port and Access Bundled Speeds DS3 Port and 15 Access 122015 $500.00 $2,972.50 Circuit $500.00 Yes Required rate of 15 16 DS3 Port and Access 122016 $500.00 $3,023.75 Circuit $500.00 Yes Required rate of 20 17 DS3 Port and Access 122017 $500.00 $3,126.25 Circuit $500.00 Yes Required rate of 25 18 DS3 Port and Access 122018 $500.00 $3,228.75 Circuit $500.00 Yes Required rate of 30 19 DS3 Port and Access rate of 45 122019 $500.00 $3,331.25 Circuit $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 11 of 86

1.2.2.8.3 Port, Access and Router Bundled Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's services is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled transport service includes an the "last mile" of local access (connectivity between Integra's network and customer's demarcation point), an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 128 Kbps to 45 (DS3) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Restrictions, Monthly Contractor s Non-Recurring Charge per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change per Needed Name and Charge/item measure Identifier item item (Yes/No) Additional per unit Information Line item # 1 2 DS1 port, bundled rate of 128 Kbps DS1 port, bundled rate of 384 Kbps Required or Discretionary 123001 $1,500.00 $392.06 Circuit $1,500.00 Yes Required 123002 $1,500.00 $392.06 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 12 of 86

1.2.2.8.3 Port, Access and Router Bundled Speeds DS1 port, 3 bundled 123003 $1,500.00 $392.06 Circuit $1,500.00 Yes Required rate of 512 Kbps 4 DS1 port, bundled 123004 $1,500.00 $392.06 Circuit $1,500.00 Yes Required rate of 768 Kbps 5 DS1 port, bundled 123005 $1,500.00 $392.06 Circuit $1,500.00 Yes Required rate of 1.024 6 DS1 port, bundled rate of 1.544 123006 $1,500.00 $392.06 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 13 of 86

1.2.2.8.3 Port, Access and Router Bundled Speeds NxDS1 port, 7 bundled 123007 $1,500.00 $669.74 Circuit $1,500.00 Yes Required rate of 3.088 8 NxDS1 port, bundled 123008 $1,500.00 $909.59 Circuit $1,500.00 Yes Required rate of 4.362 9 NxDS1 port, bundled 123009 $1,500.00 $1,098.70 Circuit $1,500.00 Yes Required rate of 5.000 10 NxDS1 port, bundled rate of 6.176 123010 $1,500.00 $1,334.86 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 14 of 86

1.2.2.8.3 Port, Access and Router Bundled Speeds NxDS1 port, 11 bundled 123011 $1,500.00 $1,613.45 Circuit $1,500.00 Yes Required rate of 7.720 12 NxDS1 port, bundled 123012 $1,500.00 $1,785.04 Circuit $1,500.00 Yes Required rate of 9.264 13 NxDS1 port, bundled 123013 $1,500.00 $1,999.98 Circuit $1,500.00 Yes Required rate of 12.352 14 DS3 port, bundled rate of 10 123014 $1,500.00 $3,095.50 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 15 of 86

1.2.2.8.3 Port, Access and Router Bundled Speeds DS3 port, 15 bundled 123015 $1,500.00 $3,095.50 Circuit $1,500.00 Yes Required rate of 15 16 DS3 port, bundled 123016 $1,500.00 $3,146.75 Circuit $1,500.00 Yes Required rate of 20 17 DS3 port, bundled 123017 $1,500.00 $3,198.00 Circuit $1,500.00 Yes Required rate of 25 18 DS3 port, bundled rate of 30 123018 $1,500.00 $3,249.25 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 16 of 86

1.2.2.8.3 Port, Access and Router Bundled Speeds DS3 port, 19 bundled 123019 $1,500.00 $3,300.50 Circuit $1,500.00 Yes Required rate of 40 20 DS3 port, bundled rate of 45 123020 $1,500.00 $3,300.50 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 17 of 86

1.2.2.8.4 Port, Access and Router Bundled On-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's services is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. speeds ranging from 155 (OC3) to 10 Gbps (OC192) are available. access, and bundled on-net transport service includes the direct fiber connectivity to customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Restrictions, Monthly Contractor s Non-Recurring Charge per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change per Needed Name and Charge/item measure Identifier item item (Yes/No) Additional per unit Information Line item # 1 2 on-net rate of 155 (OC3) on-net rate of 625 (OC12) Required or Discretionary 124001 $1,500.00 $1,583.93 Circuit $1,500.00 Yes Required 124002 $1,500.00 $2,115.29 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 18 of 86

1.2.2.8.4 Port, Access and Router Bundled On-Net Speeds on-net 3 124003 $1,500.00 $3,961.22 Circuit $1,500.00 Yes Required rate of 2.5 Gbps (OC48) 4 on-net rate of 10 Gbps (OC192) 124004 $1,500.00 $7,508.23 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 19 of 86

1.2.2.8.5 Port, Access and Router Bundled Off-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled transport service includes an "third party provider" connectivity to customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 155 (OC3) to 10 Gbps (OC192) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Recurring Recurring Unit of per Feature Name Product Feature Description Limitations and Needed Charge Charge/item measure change Identifier Additional (Yes/No) per item per unit per item Information Line item # 1 2 rate of 155 (OC3) rate of 625 (OC12 Required or Discretionary 125001 ICB ICB Circuit ICB Yes Required 125002 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 20 of 86

1.2.2.8.5 Port, Access and Router Bundled Off-Net Speeds 3 125003 ICB ICB Circuit ICB Yes Required rate of 2.5 Gbps (OC48) 4 rate of 10 Gbps (OC192) 125004 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 21 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled Ethernet transport service includes the Ethernet connectivity to customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 1 to 10 Gbps are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Restrictions, Monthly Contractor s Non-Recurring Charge per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change per Needed Name and Charge/item measure Identifier item item (Yes/No) Additional per unit Information Line item # 1 2 Ethernet onnet rate of one (1) Ethernet onnet rate of two (2) Required or Discretionary 126001 $500.00 $278.80 Circuit $500.00 Yes Required 126002 $500.00 $278.80 Circuit $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 22 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 3 net 126003 $500.00 $278.80 Circuit $500.00 Yes Required rate of three (3) 4 Ethernet onnet 126004 $500.00 $278.80 Circuit $500.00 Yes Required rate of four (4) 5 Ethernet onnet 126005 $500.00 $465.76 Circuit $500.00 Yes Required rate of five (5) 6 Ethernet onnet rate of six (6) 126006 $500.00 $498.56 Circuit $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 23 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 7 net 126007 $500.00 $498.56 Circuit $500.00 Yes Required rate of seven (7) 8 Ethernet onnet 126008 $500.00 $498.56 Circuit $500.00 Yes Required rate of eight (8) 9 Ethernet onnet 126009 $500.00 $498.56 Circuit $500.00 Yes Required rate of nine (9) 10 Ethernet onnet rate of 10 126010 $500.00 $498.56 Circuit $500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 24 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 11 net 126011 $1,000.00 $586.46 Circuit $1,000.00 Yes Required rate of 20 12 Ethernet onnet 126012 $1,000.00 $636.32 Circuit $1,000.00 Yes Required rate of 30 13 Ethernet onnet 126013 $1,000.00 $730.13 Circuit $1,000.00 Yes Required rate of 40 14 Ethernet onnet rate of 50 126014 $1,000.00 $804.91 Circuit $1,000.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 25 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 15 net 126015 $1,000.00 $884.29 Circuit $1,000.00 Yes Required rate of 60 16 Ethernet onnet 126016 $1,000.00 $957.76 Circuit $1,000.00 Yes Required rate of 70 17 Ethernet onnet 126017 $1,000.00 $1,031.23 Circuit $1,000.00 Yes Required rate of 80 18 Ethernet onnet rate of 90 126018 $1,000.00 $1,104.70 Circuit $1,000.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 26 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 19 net 126019 $1,000.00 $1,247.06 Circuit $1,000.00 Yes Required rate of 100 20 Ethernet onnet 126020 $1,500.00 $1,311.34 Circuit $1,500.00 Yes Required rate of 150 21 Ethernet onnet 126021 $1,500.00 $1,375.63 Circuit $1,500.00 Yes Required rate of 200 22 Ethernet onnet rate of 250 126022 $1,500.00 $1,434.02 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 27 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 23 net 126023 $1,500.00 $1,492.40 Circuit $1,500.00 Yes Required rate of 300 24 Ethernet onnet 126024 $1,500.00 $1,609.17 Circuit $1,500.00 Yes Required rate of 400 25 Ethernet onnet 126025 $1,500.00 $1,667.22 Circuit $1,500.00 Yes Required rate of 450 26 Ethernet onnet rate of 500 126026 $1,500.00 $1,725.28 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 28 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 27 net 126027 $1,500.00 $1,842.70 Circuit $1,500.00 Yes Required rate of 600 28 Ethernet onnet 126028 $1,500.00 $1,958.82 Circuit $1,500.00 Yes Required rate of 700 29 Ethernet onnet 126029 $1,500.00 $2,075.58 Circuit $1,500.00 Yes Required rate of 800 30 Ethernet onnet rate of 900 126030 $1,500.00 $2,191.70 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 29 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 31 net 126031 $1,500.00 $2,321.58 Circuit $1,500.00 Yes Required rate of one 1 Gbps 32 Ethernet onnet 126032 $1,500.00 $2,731.58 Circuit $1,500.00 Yes Required rate of one 2 Gbps 33 Ethernet onnet 126033 $1,500.00 $3,141.58 Circuit $1,500.00 Yes Required rate of one 2.5 Gbps 34 Ethernet onnet rate of one 3 Gbps 126034 $1,500.00 $3,551.58 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 30 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 35 net 126035 $1,500.00 $3,756.58 Circuit $1,500.00 Yes Required rate of one 3.5 Gbps 36 Ethernet onnet 126036 $1,500.00 $3,961.58 Circuit $1,500.00 Yes Required rate of one 4 Gbps 37 Ethernet onnet 126037 $1,500.00 $4,166.58 Circuit $1,500.00 Yes Required rate of one 4.5 Gbps 38 Ethernet onnet rate of one 5 Gbps 126038 $1,500.00 $4,371.58 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 31 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 39 net 126039 $1,500.00 $4,576.58 Circuit $1,500.00 Yes Required rate of one 5.5 Gbps 40 Ethernet onnet 126040 $1,500.00 $4,781.58 Circuit $1,500.00 Yes Required rate of one 6 Gbps 41 Ethernet onnet 126041 $1,500.00 $4,986.58 Circuit $1,500.00 Yes Required rate of one 6.5 Gbps 42 Ethernet onnet rate of one 7 Gbps 126042 $1,500.00 $5,191.58 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 32 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 43 net 126043 $1,500.00 $5,396.58 Circuit $1,500.00 Yes Required rate of one 7.5 Gbps 44 Ethernet onnet 126044 $1,500.00 $5,601.58 Circuit $1,500.00 Yes Required rate of one 8 Gbps 45 Ethernet onnet 126045 $1,500.00 $5,806.58 Circuit $1,500.00 Yes Required rate of one 8.5 Gbps 46 Ethernet onnet rate of one 9 Gbps 126046 $1,500.00 $6,011.58 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 33 of 86

1.2.2.8.6 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 47 net 126047 $1,500.00 $6,216.58 Circuit $1,500.00 Yes Required rate of one 9.5 Gbps 48 Ethernet onnet rate of one 10 Gbps 126048 $1,500.00 $6,421.58 Circuit $1,500.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 34 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled Ethernet transport service includes an "third party provider" connectivity between Integra's network and the customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 1 to 10 Gbps are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Recurring Recurring Unit of per Feature Name Product Feature Description Limitations and Needed Charge Charge/item measure change Identifier Additional (Yes/No) per item per unit per item Information Line item # 1 2 Ethernet rate of one (1) Ethernet rate of two (2) Required or Discretionary 127001 ICB ICB Circuit ICB Yes Required 127002 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 35 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 3 127003 ICB ICB Circuit ICB Yes Required rate of three (3) 4 Ethernet 127004 ICB ICB Circuit ICB Yes Required rate of four (4) 5 Ethernet 127005 ICB ICB Circuit ICB Yes Required rate of five (5) 6 Ethernet 127006 ICB ICB Circuit ICB Yes Required rate of six (6) 7 Ethernet rate of seven (7) 127007 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 36 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 8 127008 ICB ICB Circuit ICB Yes Required rate of eight (8) 9 Ethernet 127009 ICB ICB Circuit ICB Yes Required rate of nine (9) 10 Ethernet 127010 ICB ICB Circuit ICB Yes Required rate of 10 11 Ethernet 127011 ICB ICB Circuit ICB Yes Required rate of 20 12 Ethernet rate of 30 127012 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 37 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 13 127013 ICB ICB Circuit ICB Yes Required rate of 40 14 Ethernet 127014 ICB ICB Circuit ICB Yes Required rate of 50 15 Ethernet 127015 ICB ICB Circuit ICB Yes Required rate of 60 16 Ethernet 127016 ICB ICB Circuit ICB Yes Required rate of 70 17 Ethernet rate of 80 127017 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 38 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 18 127018 ICB ICB Circuit ICB Yes Required rate of 90 19 Ethernet 127019 ICB ICB Circuit ICB Yes Required rate of 100 20 Ethernet 127020 ICB ICB Circuit ICB Yes Required rate of 150 21 Ethernet 127021 ICB ICB Circuit ICB Yes Required rate of 200 22 Ethernet rate of 300 127022 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 39 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 23 127023 ICB ICB Circuit ICB Yes Required rate of 400 24 Ethernet 127024 ICB ICB Circuit ICB Yes Required rate of 450 25 Ethernet 127025 ICB ICB Circuit ICB Yes Required rate of 500 26 Ethernet 127026 ICB ICB Circuit ICB Yes Required rate of 600 27 Ethernet rate of 700 127027 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 40 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 28 127028 ICB ICB Circuit ICB Yes Required rate of 800 29 Ethernet 127029 ICB ICB Circuit ICB Yes Required rate of 900 30 Ethernet 127030 ICB ICB Circuit ICB Yes Required rate of 1 Gbps 31 Ethernet 127031 ICB ICB Circuit ICB Yes Required rate of 2 Gbps 32 Ethernet rate of 2.5 Gbps 127032 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 41 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 33 127033 ICB ICB Circuit ICB Yes Required rate of 3 Gbps 34 Ethernet 127034 ICB ICB Circuit ICB Yes Required rate of 3.5 Gbps 35 Ethernet 127035 ICB ICB Circuit ICB Yes Required rate of 4 Gbps 36 Ethernet 127036 ICB ICB Circuit ICB Yes Required rate of 4.5 Gbps 37 Ethernet rate of 5 Gbps 127037 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 42 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 38 127038 ICB ICB Circuit ICB Yes Required rate of 5.5 Gbps 39 Ethernet 127039 ICB ICB Circuit ICB Yes Required rate of 6 Gbps 40 Ethernet 127040 ICB ICB Circuit ICB Yes Required rate of 6.5 Gbps 41 Ethernet 127041 ICB ICB Circuit ICB Yes Required rate of 7 Gbps 42 Ethernet rate of 7.5 Gbps 127042 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 43 of 86

1.2.2.8.7 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet 43 127043 ICB ICB Circuit ICB Yes Required rate of 8 Gbps 44 Ethernet 127044 ICB ICB Circuit ICB Yes Required rate of 8.5 Gbps 45 Ethernet 127045 ICB ICB Circuit ICB Yes Required rate of 9 Gbps 46 Ethernet 127046 ICB ICB Circuit ICB Yes Required rate of 9.5 Gbps 47 Ethernet rate of 10 Gbps 127047 ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 44 of 86

1.2.3.2.4 Converged VoIP Handset Service Packages Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The converged VoIP handset service packages include standard, midrange, executive, and attendant handsets; and standard and executive conference room speakerphones. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Feature Name Restrictions, Non- Monthly Charge Contractor s Delegation Limitations Recurring Recurring Unit of per Product Feature Description Needed and Charge Charge/item measure change Identifier (Yes/No) Additional per item per unit per item Information Line item # 1 2 Standard Converged VoIP Handset Service Package Midrange Converged VoIP Handset Service Package 128001 128002 Service Package with Standard Converged VoIP Handset Service Package as described in1.2.3.2.4.1 and the Basic Feature Package as described in 1.2.3.2.3 Service Package with Midrange Converged VoIP Handset Service Package as described in 1.2.3.2.4.2 and the Basic Feature Package as described in 1.2.3.2.3 Required or Discretionary $285.00 $14.30 Seat $25.00 Yes Required $285.00 $16.35 Seat $25.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 45 of 86

1.2.3.2.4 Converged VoIP Handset Service Packages 3 4 5 6 7 8 Executive Converged VoIP Handset Service Package Attendant Converged VoIP Handset Service Package Converged VoIP Standard Conference Room Speakerphone Service Package Converged VoIP Executive Conference Room Speakerphone Service Package Polycom VVX Expansion Module Upgrade Polycom VVX Color Expansion Module Upgrade 128003 128004 128005 128006 128008 128009 Service Package with Executive Converged VoIP Handset as described in 1.2.3.2.4.3 and the Basic Feature Package as described in 1.2.3.2.3 Service Package with Attendant Converged VoIP Handset Service Package as described in 1.2.3.2.4.4 and the Basic Feature Package as described in 1.2.3.2.3 Service Package with Converged VoIP conference phone Service Package with no external speakers as described in 1.2.3.2.4.5 and the Basic Feature Package as described in 1.2.3.2.3 Converged VoIP conference phone Service Package with two (2) external speakers as described in 1.2.3.2.4.6 and the Basic Feature Package as described in 1.2.3.2.3 Advanced call handling capabilities and help boost telephone attendant productivity. This is an upcharge to the standard converged VoIP handset service package. Expansion Module with advanced call handling capabilities and help boost telephone attendant productivity. This is an upcharge to the standard converged VoIP handset service package. $285.00 $21.47 Seat $25.00 Yes Required $285.00 $23.52 Seat $25.00 Yes Required $285.00 $27.62 Seat $25.00 Yes Required $285.00 $33.77 Seat $25.00 Yes Required $35.00 $4.87 Seat $35.00 Yes Required $35.00 $9.23 Seat $35.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 46 of 86

1.2.3.2.4 Converged VoIP Handset Service Packages Color camera adds a video conferencing capability to any VVX 9 Polycom VVX Camera Upgrade 128010 500 or VVX 600 IP handset. This is an upcharge to the standard converged VoIP handset service package. $35.00 $6.66 Seat $35.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 47 of 86

1.2.3.3 Converged VoIP Service Features Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The additional converged VoIP service features include site survivability network failure solution, LAN assessment retest, block of 20 DIDs, web-based attendant console, additional line appearances, and analog and facsimile support. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Charge Restrictions, Monthly Contractor s Non-Recurring per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change Needed Name and Charge/item measure Identifier item per (Yes/No) Additional per unit item Information Line item # 1 2 Converged VoIP Site Survivability Network Failure Converged VoIP Network LAN Assessment Retest Required or Discretionary 129001 Site survivability option ICB ICB N/A ICB Yes Required 129002 Additional test beyond the initial LAN Assessment test as identified in Section (1.2.3.2.6) Converged VoIP Network LAN Assessment. $245.00 N/A Seat N/A Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 48 of 86

1.2.3.3 Converged VoIP Service Features Converged VoIP Block of 3 20 Additional Block of 20 DID numbers Direct Inward 129003 held in reservation. Dialing (DID) N/A $3.08 Number Reservation 4 5 6 Converged VoIP Web- Based Attendant Console Converged VoIP Additional Line Appearance Converged VoIP Analog and Facsimile Support 129004 129005 Enables a subscriber (e.g., receptionist) to monitor a configurable set of subscribers Additional line appearances for multiline handsets. Per Block of 20 N/A Yes Required N/A $37.93 Each N/A Yes Required N/A $0.00 Appearance N/A Yes Required 129006 Analog device or facsimile support $20.00 $14.61 Each N/A Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 49 of 86

1.2.3.4.4 Converged VoIP Off-Net Toll-Free Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The converged VoIP toll free service allows end users to receive toll-free calls from the 50 United States, the District Of Columbia, the Virgin Islands, and Puerto Rico. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Delegat Restrictions Non- Monthly Contractor s Charge per ion, Limitations Recurring Recurring Unit of Feature Name Product Feature Description change per Needed and Charge per Charge/item measure Identifier item (Yes/N Additional item per unit o) Information Line item # 1 Converged VoIP Off-Net Toll-Free 130001 Allows a Customer to receive toll-free calls from the 50 United States, the District Of Columbia, the Virgin Islands, and Puerto Rico. Required or Discretionary $1.50 $0.4100 Minute N/A Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 50 of 86

1.2.3.4.5 Converged VoIP Off-Net Calling Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The converged VoIP calling allows end users calling to selected international locations. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Recurring Recurring Unit of per Feature Name Product Feature Description Limitations and Needed Charge Charge/item measure change Identifier Additional (Yes/No) per item per unit per item Information Line item # Converged VoIP Off-Net Calling Peak Time 1 2 Converged VoIP Off-Net Calling Peak Time Brazil Converged VoIP Off-Net Calling Peak Time Canada Required or Discretionary 131001 $0.0308 Minute Yes Required 131002 $0.0256 Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 51 of 86

1.2.3.4.5 Converged VoIP Off-Net Calling Converged VoIP 3 Off-Net 131003 $0.0256 Minute Yes Required Calling Peak Time China 4 Converged VoIP Off-Net 131004 $0.0205 Minute Yes Required Calling Peak Time France 5 Converged VoIP Off-Net 131005 $0.0205 Minute Yes Required Calling Peak Time Germany 6 Converged VoIP Off-Net 131006 $0.0820 Minute Yes Required Calling Peak Time Israel 7 Converged VoIP Off-Net 131007 $0.0205 Minute Yes Required Calling Peak Time Italy 8 Converged VoIP Off-Net 131008 $0.0359 Minute Yes Required Calling Peak Time Japan 9 Converged VoIP Off-Net 131009 $0.0205 Minute Yes Required Calling Peak Time Korea 10 Converged VoIP Off-Net Calling Peak Time Mexico 131010 $0.0205 Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 52 of 86

1.2.3.4.5 Converged VoIP Off-Net Calling Converged VoIP 11 Off-Net 131011 $0.0205 Minute Yes Required Calling Peak Time Spain 12 Converged VoIP Off-Net 131012 $0.0256 Minute Yes Required Calling Peak Time Switzerland 13 Converged VoIP Off-Net 131013 $0.0205 Minute Yes Required Calling Peak Time United Kingdom Converged VoIP Off-Net Calling Off-Peak Time Converged VoIP 14 Off-Net 131301 $0.0308 Minute Yes Required Calling Off- Peak Time Brazil 15 Converged VoIP Off-Net 131302 $0.0256 Minute Yes Required Calling Off- Peak Time Canada 16 Converged VoIP Off-Net Calling Off- Peak Time China 131303 $0.0256 Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 53 of 86

1.2.3.4.5 Converged VoIP Off-Net Calling Converged VoIP 17 Off-Net 131304 $0.0205 Minute Yes Required Calling Off- Peak Time France 18 Converged VoIP Off-Net 131305 $0.0205 Minute Yes Required Calling Off- Peak Time Germany 19 Converged VoIP Off-Net 131306 $0.0820 Minute Yes Required Calling Off- Peak Time Israel 20 Converged VoIP Off-Net 131307 $0.0205 Minute Yes Required Calling Off- Peak Time Italy 21 Converged VoIP Off-Net 131308 $0.0359 Minute Yes Required Calling Off- Peak Time Japan 22 Converged VoIP Off-Net 131309 $0.0205 Minute Yes Required Calling Off- Peak Time Korea 23 Converged VoIP Off-Net Calling Off- Peak Time Mexico 131310 $0.0205 Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 54 of 86