Introduction to Tivoli Common Reporting v3



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Introduction to Tivoli Common Reporting v3 Gil Arnold, IBM TCR Release Manager Dan Krissell, IBM TCR Architect

Tivoli Common Reporting TCR is a feature that ships as an add-on to 60+ Tivoli licensed products (catalog link) Works with standard, out of the box Tivoli product reports that visualize key metrics and trends Helps you leverage your Tivoli data to show history and trends and answer questions like Which of my servers are under- and over-utilized in CPU, disk or memory? What is my server inventory by manufacturer? Includes both Cognos and BIRT report engines; standard report templates for Tivoli Highly active in the field supporting >3,000 customers TCR ecosystem includes active community on SMC Connect forums, videos, articles plus report templates, report catalog, documentation, courseware, and IBM support system Starting with V3, TCR leverages database, middleware, and UI services of JazzSM to provide a complete set of Reporting Services 2

How do I know what product reports are available? Check the TCR report catalog: Check the TCR Report Catalog 3

History of TCR 1.1 June 2007 1.1.1 Oct 2007 1.2 Oct 2008 1.3 Mar 2010 2.1 Dec 2010 TCR 1.2 2.1.1 3Q2011 3.1 1Q2013 3.1 Mobile report (ipad) 4

TCR V3.1 Overview TCR V3.1 became generally available March 8, 2013 with ITM 6.3 Other Tivoli products will adopt and support TCR V3 over time Reporting Workspace New version leverages services from Jazz SM including DB2, WAS, DASH, Admin Services Leverages Cognos 10.2 improvements Cross-Product Reporting Workspaces Mobile support Active Reports New/faster reporting engine with JDBC Eventing support Search across saved reports Trending lines (moving average etc.) Improved authoring tools Active Report Mobile Reports 5

TCR V3 Key Enhancements Active reports Reports can have offline interactivity; more usable and engaging Reporting Workspaces Customers can drag and drop reports into a workspace Flat File support - Join flat file data to product data via web interface; easier for customers to integrate their data with Tivoli s Mobile add-on View, run, administer reports from ipad or other mobile device JDBC support - Simplifies configuration of back-end database Improved performance: New reporting engine provides optimized SQL generation Report eventing Automation rules around reporting For example, email a report to help desk when performance degrades Integrated Indexed Search Search all reporting artifacts For example, look for a system name among saved reports More scalable with a DB2 out of the box content store 6

Active Reports Interact with reports without the need for server requests. This means reports can be emailed with interactive features. No coding required Clickable charts, sorting, radio button, tabs, cascading lists, checkbox filtering,...

Reporting Workspaces Drag and drop pieces from different reports to create a workspace with reporting content Free form layout Add interactivity

More Chart Selection and Updated Look & Feel

Trending Help users make conclusions from the data with trend lines Add trending with just a few clicks Average across series or for each series Available in bar, line, area, bubble, and scatter charts

Mobile View and run reports Mobile web support for most devices, including ipad, iphone, Android, Blackberry & Windows App for ipad, along with native app for Blackberry Interact with Active Reports offline with the ipad app On demand or schedule content to be delivered to user devices, sync via email or directly to the server Formatted for mobile devices; utilize native device interactions and gestures (swipe, zoom, controls, etc)

More Powerful Self-Service Ad hoc Reporting Multi-query ad hoc - As you drag and drop, the report is updated Bridge the gap between business users and professional authors Cross Compatibility with Report Studio Easily modify format and layout Resize widgets with a drag Filter data with a few clicks More charting options Trend lines

Other Major Features Dynamic Query Mode New Java-based reporting engine means: Decrease time to value with JDBC support (DB2, Oracle, MSSQL, Netezza) Optimized SQL generation of complex queries Out of the box DB2 as the Content Store Prereq reports Check the database to be sure it s ready for reporting Event Studio Automation rules around reporting For example, instead of emailing a report daily for someone to parse, only email reports when a data meets criteria Integrated Indexed Search Search all reporting artifacts For example, look for a system name among saved reports

Resources TCR DeveloperWorks: http://ibm.co/xhkdrc Frequently updated with new articles Check the report catalog for updates Message boards & new videos Free class: TCR 2.1.1 Fundamentals http://www- 304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=course_description&includeNotScheduled=y&cour secode=tos33 3 hours Topics include: Creating reports with charts, filters, prompts, graphics Admin tasks such as import reports, configuring data sources, LDAP integration How to interpret a data model Cognos Proven Practices Advanced topics http://www.ibm.com/developerworks/data/library/cognos/cognosprovenpractices.html

Packaging TCR does not have a product ID or eassembly Instead it s the reporting service within the new Jazz for Service Management integration platform Products package the Jazz for Service Management media

Jazz For Service Management An open & flexible architecture designed to enable simplified integration of multi-vendor tools for improved visibility, control and automation. VISIBILITY CONTROL AUTOMATION Directly access trusted, multi-vendor data from any source Visualize trusted, multi-vendor data from any source Easily plug in or swap out multi-vendor tools Integrate multi-vendor tools at a fraction of time/cost Develop integrations once and reuse them many times Stop reworking integrations with every point release Leverage open services to speed multi-vendor integration Linked Data OSLC Specifications Open Services Registry Security Reporting Administration Visualization

Where To Find More Info 17

Tivoli Common Reporting Community News Follow TCR news and interact with other users at https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/co mmunityview?communityuuid=9caf63c9-15a1-4a03-96b3-8fc700f3a364 (or use your search engine to find: Tivoli Common Reporting) How-to videos Catalogue of reports to download Tips and techniques Forums for general and specific help Sample style guide for consistent report layout 18

Education First stop: TCR Website Videos including TCR introduction ITM 6.2.3 reporting demo Importing reports Creating a data model Customizing a report Ad Hoc reporting Featured articles including Field Guide to TCR (a good place to start) Setting up TCR TCR High Availability configuration Setting up security Start at https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/commu nityview?communityuuid=9caf63c9-15a1-4a03-96b3-8fc700f3a364 Or just Google Tivoli Reporting

Formal Training For advanced training, see Cognos BI courses on Query Studio Report Studio Framework Manager For TCR 1.3 and 2.x, follow the Cognos BI 8.4 track For TCR V3, use Cognos BI 10.2 Start at http://www- 03.ibm.com/services/learning/ites.wss/us/en?pageTyp e=page&c=w113304m84371i29

Jazz for Service Management Part Numbers (to get TCR 3.1) Jazz for Service Management 1.1 QuickStart eimage CIES8ML Jazz for Service Management 1.1 for AIX ML (Launchpad, PRS, Jazz Repository, TDI) CIER6ML Jazz for Service Management 1.1 for Linux ML (Launchpad, PRS, Jazz Repository, TDI) CIER7ML Jazz for Service Management 1.1 for Linux on System z ML (Launchpad, PRS, Jazz Repository, TDI) CIER8ML Jazz for Service Management 1.1 for Windows ML (Launchpad, PRS, Jazz Repository, TDI) CIER9ML IBM Tivoli Common Reporting 3.1 for AIX Multilingual IBM Tivoli Common Reporting 3.1 for Linux Multilingual IBM Tivoli Common Reporting 3.1 for Linux on System z Multilingual IBM Tivoli Common Reporting 3.1 for Windows Multilingual IBM Tivoli Common Reporting 3.1 Cognos Framework Manager Windows Multilingual CIES0ML CIES1ML CIES2ML CIES3ML CIES4ML IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for AIX ML CIES5ML IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Linux ML CIES6ML IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Linux on System z CIES7ML IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Windows ML CIFS5ML IBM DB2 10.1, Enterprise Server Edition - Restricted Use - Quick Start and Activation CI71NML IBM DB2 Enterprise Server Edition for 64-bit AIX CI6W9ML IBM DB2 Enterprise Server Edition for Linux on AMD64 and Intel EM64T systems (x64) CI6W6ML IBM DB2 Enterprise Server Edition for Linux on System z CI6W7ML IBM DB2 Enterprise Server Edition for Windows on AMD64 and Intel EM64T systems (x64) CI6WEML IBM DB2 10.1, National Language Pack 10.1.0.2 for AIX CI71QML IBM DB2 10.1, National Language Pack 10.1.0.2 for Linux on AMD64 & Intel EM64T systems x64 CI71VML IBM DB2 10.1, National Language Pack 10.1.0.2 for Linux on System z CI71XML

TCR Part Numbers: 2.1.1 IBM Tivoli Common Reporting 2.1.1 for Windows 32 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Windows 64 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Linux 32 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Linux 64 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 AIX 32 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 AIX 64 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 HP-UX 32 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 HP-UX 64 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Solaris 32 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Solaris 64 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Linux on System z 32 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Linux on System z 64 Bit Multilingual IBM Tivoli Common Reporting 2.1.1 Cognos Framework Manager Multiplatform Multilingual CZZM7ML CI01HML CZZM8ML CI01JML CZZM9ML CI01KML CZZN0ML CI01NML CZZN1ML CI01LML CZZN2ML CI01MML CZZN3ML Reports are packaged either with the respective products, or downloadable via ISM. Report Catalog: https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/w22ac5f3ebabf_4ff4_bd55_1a897c9a44 3e/page/Report%20Catalog?lang=en

TCR Part Numbers: 2.1 IBM Tivoli Common Reporting Version 2.1 Windows Multilingual IBM Tivoli Common Reporting Version 2.1 Linux Multilingual IBM Tivoli Common Reporting Version 2.1 AIX Multilingual IBM Tivoli Common Reporting Version 2.1 HP-UX Multilingual IBM Tivoli Common Reporting Version 2.1 Solaris Multilingual IBM Tivoli Common Reporting Version 2.1 Linux on System z Multilingual CZQ7ZML CZQ80ML CZQ81ML CZQ82ML CZQ83ML CZQ84ML Cognos Framework Manager for IBM Tivoli Common Reporting Version 2.1 Windows Multilingual CZUR5ML