Kony MobileFabric Messaging. Demo App QuickStart Guide. (Building a Sample Application
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1 Kony MobileFabric Kony MobileFabric Messaging Demo App QuickStart Guide (Building a Sample Application Apple ios) Release 6.5 Document Relevance and Accuracy This document is considered relevant to the Release stated on this title page and the document version stated on the Revision History page. Remember to always view and download the latest document version relevant to the software release you are using by Kony, Inc. All rights reserved 1 of 79
2 Kony MobileFabric Messaging QuickStart Guide - Apple ios Copyright 2015 Kony, Inc. All rights reserved. August, 2015 This document contains information proprietary to Kony, Inc., is bound by the Kony license agreements and may not be used except in the context of understanding the use and methods of Kony Inc, software without prior, express, written permission. Kony, Empowering Everywhere, Kony MobileFabric, Kony Modeler,and Kony Visualizer are trademarks of Kony, Inc. Microsoft, the Microsoft logo, Internet Explorer, Windows, and Windows Vista are registered trademarks of Microsoft Corporation. Apple, the Apple logo, itunes, iphone, ipad, OS X, Objective-C, Safari, Apple Pay, Apple Watch and Xcode are trademarks or registered trademarks of Apple, Inc. Google, the Google logo, Android, and the Android logo are registered trademarks of Google, Inc. Chrome is a trademark of Google, Inc. BlackBerry, PlayBook, Research in Motion, and RIM are registered trademarks of BlackBerry. All other terms, trademarks, or service marks mentioned in this document have been capitalized and are to be considered the property of their respective owners by Kony, Inc. All rights reserved 2 of 79
3 Kony MobileFabric Messaging QuickStart Guide - Apple ios Revision History Date Document Version Description of Modifications/Release 08/21/2015 Document release for Kony MobileFabric Messaging Quick Start Guide by Kony, Inc. All rights reserved 3 of 79
4 Kony MobileFabric Messaging QuickStart Guide - Apple ios Table of Contents 1. Overview 5 2. Generating an Apple Push Notification Service (APNS) Certificate 6 3. Generating the Provisioning Profile Downloading and Configuring the Messaging Demo Client Application Installing the Configured KMS Demo Client Application on an ios Device Configuring the Messaging Demo Application Using the MobileFabric Messaging Services Console Configuring and SMS providers using the MobileFabric Messaging Services Console Subscribing to Ad hoc Notifications using the Messaging Demo Application Sending Ad hoc , SMS and Push Notifications Configuration of a Segment: Sending Ad hoc Push Notifications: Sending Ad hoc Notifications: Sending Ad hoc SMS Notifications: by Kony, Inc. All rights reserved 4 of 79
5 1. Overview Kony MobileFabric Messaging QuickStart Guide - Apple ios 1. Overview This Quick Start Guide provides deep-dive instructions to configure, build and run a messaging demo application on an ios device. In this guide you will install and run the sample messaging demo application using the user generated Apple Push Notification (APNS) certificate. The guide explains how to install and configure the sample messaging demo application on a separate instance of a MobileFabric Messaging Server. The installed application will subscribe to the messaging server instance and will receive the ad hoc push/ /sms notifications. This guide assumes the following: You have requested an instance of a MobileFabric Messaging Server and have access to it. You have installed Xcode and Kony Studio. Here are the steps that will be covered in detail in this guide: 1. Create the Apple Push Notification Service (APNS) certificate that is needed to receive push notifications on ios devices. 2. Generate of the provisioning profile needed to install the application on ios devices. 3. Download and configure the messaging client application using Kony Studio. 4. Install the configured client application on an ios device. 5. Configure the messaging demo application on the messaging server using the console. 6. Configure the SMS provider and SMTP server details on the messaging server to send the ad hoc notifications. 7. Use the messaging client demo application to subscribe and receive ad hoc , SMS and push notifications. 8. Send the ad hoc , SMS and push notification to the subscribers via the messaging server. This involves creating the segment and sending the ad hoc notifications to individual subscribers and group of subscribers (segments) by Kony, Inc. All rights reserved 5 of 79
6 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 2. Generating an Apple Push Notification Service (APNS) Certificate The first step is to generate an Apple Push Notification Service (APNS) certificate. The APNS certificate is needed for the ios devices to register with Apple to receive notifications. Follow these steps: 1. Log on to the developer.apple.com site with your Apple user ID. If you don t have an Apple developer account, go ahead now and register with Apple, it only takes a moment. 2. Click ios under Dev Centers of the Developer Program Resources section to view all the developer options by Kony, Inc. All rights reserved 6 of 79
7 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 3. Click Certificates, identifiers & Profiles under the ios Developer Program on the right to view all the information of the developer certificates and profiles by Kony, Inc. All rights reserved 7 of 79
8 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Click Identifiers under the ios Apps. To add a new App Id, click the + sign next to ios App Ids. 5. Enter the application name for the descriptionn and a bundle Id. Remember the bundle Id as it will be used to configure the application in Kony Studio by Kony, Inc. All rights reserved 8 of 79
9 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 2015 by Kony, Inc. All rights reserved 9 of 79
10 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 6. Ensure that Push Notifications is checked under the App Services section. Click Continue by Kony, Inc. All rights reserved 10 of 79
11 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 7. The screen below is the confirmation screen with all the details of the App Id that will be created. Click Submit by Kony, Inc. All rights reserved 11 of 79
12 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 8. The next step is to generate the certificate request (CSR) file so that it can be used to request a development SSL certificate. Launch the Keychain Access application from the LaunchPad. 9. Select the Keychain Access -> Certificate Assistant -> Request a Certificate From a Certificate Authority to create an SSL certificate by Kony, Inc. All rights reserved 12 of 79
13 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 10. Enter the address and the common name in the screen below and select the option Saved to disk. Click Continue by Kony, Inc. All rights reserved 13 of 79
14 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 11. In the screen below, change the file name extension name in the Save As to CSR. Click Continue by Kony, Inc. All rights reserved 14 of 79
15 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 2015 by Kony, Inc. All rights reserved 15 of 79
16 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 12. Click Done to create the CSR request and save it on your computer. 13. The next few steps discuss the configuration of the App Id for push notifications. Log on to the Apple s developer site and select the App Id that was created by Kony, Inc. All rights reserved 16 of 79
17 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 14. Click the application name (KMSDemoApplication in the example below) and click Edit to edit the information of the application Id chosen by Kony, Inc. All rights reserved 17 of 79
18 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 15. Select Push Notifications section to create the development and production certificates. To create a development certificate, click Create Certificate in the Development SSL Certificate section. Then, click Done by Kony, Inc. All rights reserved 18 of 79
19 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 16. The screen below describes the steps to create the Certificate Signing Request (CSR) but as these steps are already complete, click Continue to move to next step by Kony, Inc. All rights reserved 19 of 79
20 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 17. The next step involves choosing the CSR file that was generated earlier. Click the Choose File option to upload the created request by Kony, Inc. All rights reserved 20 of 79
21 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 2015 by Kony, Inc. All rights reserved 21 of 79
22 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 18. Click Generate after the CSR file is selected to complete the certificate creation by Kony, Inc. All rights reserved 22 of 79
23 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 19. Click Done on the display screen that shows that the certificate was created successfully. 20. Select com.kony.kmsapplicationdemo in the ios Certificates and clickdownload to download the certificate by Kony, Inc. All rights reserved 23 of 79
24 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 21. Double-click aps_production.cer in the Downloads folder to add it to the Keychain Access application. To view the certificate in the Keychain, launch the Keychain Assistant and filter by certificates category. The push certificate should now be shown by Kony, Inc. All rights reserved 24 of 79
25 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 22. Right-click the certificate and click Export Apple Production ios Push Services:com.kony.kmsdemoapplication to export the certificate by Kony, Inc. All rights reserved 25 of 79
26 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 2015 by Kony, Inc. All rights reserved 26 of 79
27 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 23. Enter the file name and the location where the file is to be saved and click Save by Kony, Inc. All rights reserved 27 of 79
28 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 24. Enter the password and click Save. 25. Enter your admin password for your computer and click Allow. This will cause the certificate to be exported to the folder mentioned by Kony, Inc. All rights reserved 28 of 79
29 2. Generating an Apple Push Notification Service (APNS) Certificate Kony MobileFabric Messaging QuickStart Guide - Apple ios 2015 by Kony, Inc. All rights reserved 29 of 79
30 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 3. Generating the Provisioning Profile A provisioning profile is needed to identify the devices on which the developed application can be deployed. The next steps describe the creation of the provisioning profile for KMS demo application. 1. Log in to the developer.apple.com site with your user id and password. Click Member Center to start the creation of the provisioning profile. 2. Click ios under the Dev Centers of Developer Program Resources to start the creation of the profile by Kony, Inc. All rights reserved 30 of 79
31 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 3. Click Certificates, identifiers and Profiles under the ios Developer Program section to view the options available by Kony, Inc. All rights reserved 31 of 79
32 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Click Provisioning Profiles to view at the existing profiles or to create new profiles. 5. Click Provisioning Profiles on the left side to view the existing profiles. 6. Click + sign next to the ios Provisioning Profiles on the right side of the screen to start creating a new profile.select ios App Development under Development section on right. Click 2015 by Kony, Inc. All rights reserved 32 of 79
33 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios Continue by Kony, Inc. All rights reserved 33 of 79
34 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 7. Select the App Id for which the profile is created for from the drop-down and click Continue. 8. Next, select the certificates that will need to be included in the profile. Note: To install the application on a device, the certificate that the application was signed with should be included in the profile by Kony, Inc. All rights reserved 34 of 79
35 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 2015 by Kony, Inc. All rights reserved 35 of 79
36 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 9. Select the devices on which the application will be installed. Click Continue. 10. Type the profile name and click Generate to create the provisioning profile for the selected certificate and the device by Kony, Inc. All rights reserved 36 of 79
37 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 11. To download the certificate to the user s machine, clickprovisioning Profiles under Development section. Select the created profile and click Download by Kony, Inc. All rights reserved 37 of 79
38 3. Generating the Provisioning Profile Kony MobileFabric Messaging QuickStart Guide - Apple ios 2015 by Kony, Inc. All rights reserved 38 of 79
39 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Downloading and Configuring the Messaging Demo Client Application This section explains how to download the messaging demo application from GitHub and configure the app using Kony Studio for ios devices. Note: We assume that Apple s Xcode and Kony Studio IDE are installed before the following steps are performed. 1. Connect to the URL where the application is located. Click Download ZIP on the right side bottom and save the zip file on your local hard drive by Kony, Inc. All rights reserved 39 of 79
40 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 2. Open the Kony Studio IDE and import the project into your workspace. 3. Choose the Existing Projects into Workspace as in the screen below. Click Next by Kony, Inc. All rights reserved 40 of 79
41 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Click the Browse option in the screen below to select the project to be imported. 5. Select KMSApp from the installed folder and click Open to import the project into the workspace by Kony, Inc. All rights reserved 41 of 79
42 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 6. Once the project is imported into the workspace, make sure that that application is opened in the Kony Studio Perspective. In the Applications browser, open the configproperties.js file under the modules/js folder. The data in the file should be as below: kmsserverurl This is the URL of where the MobileFabric Messaging Server is deployed and running. senderid: Sender IDis generated when the GCM key was generated in an earlier step. appid: This application ID is generated on the messaging server console when the messaging application is deployed on the messaging server. The appid should be copied from the messaging server console and pasted into this file. Save the file. 7. Right-click the KMSApp application and select Properties as shown below, to display all the existing application properties by Kony, Inc. All rights reserved 42 of 79
43 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 8. Since the application will be installed on an ios device, in the Application Properties window, choose Native and iphone/ipad options. Enter the correct bundle identifier in the Bundle Identifier text box by Kony, Inc. All rights reserved 43 of 79
44 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 9. Click the Kony Server Details tab as shown in the screen below and select the server instance where the messaging demo application is installed. Click Finish by Kony, Inc. All rights reserved 44 of 79
45 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 10. Right-click the KMSApp in the Applications browser of the IDE and click Build. Choose the Clean and Build option of Build to build the application by Kony, Inc. All rights reserved 45 of 79
46 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 11. After the build is successful, right-click the KMSApp project and click Publish to publish the application to the previously configured server by Kony, Inc. All rights reserved 46 of 79
47 4. Downloading and Configuring the Messaging Demo Client Application Kony MobileFabric Messaging QuickStart Guide - Apple ios 12. After the build is successful, right-click the KMSApp project and click Publish to publish the application to the previously configured server by Kony, Inc. All rights reserved 47 of 79
48 5. Installing the Configured KMS Demo Client Application on an ios Device Kony MobileFabric Messaging Quick- Start Guide - Apple ios 5. Installing the Configured KMS Demo Client Application on an ios Device This section explains how to install a configured messaging application to an ios device. Follow these steps: 1. Connect the ios device using a USB cable to the computer where the application tobe installed is located. 2. Select the Kony Studio perspective so that the Devices option is seen, under the KMS Application Emulators on the left. 3. To install the application on an ios device, right-click the iphone and click Build & Launch under the Emulators section by Kony, Inc. All rights reserved 48 of 79
49 5. Installing the Configured KMS Demo Client Application on an ios Device Kony MobileFabric Messaging Quick- Start Guide - Apple ios 4. Open Xcode and select the project on the left and make sure that the correct code signing Identity and provisioning profile are chosen under the Code Signing section. The provisioning profile that is chosen should be the same as the one that was created in the previous section of this guide by Kony, Inc. All rights reserved 49 of 79
50 5. Installing the Configured KMS Demo Client Application on an ios Device Kony MobileFabric Messaging Quick- Start Guide - Apple ios 5. Be sure to select the connected iphone device, if not already done, from the drop down menu. 6. Click the black right-facing arrow in the toolbar to build and run the application for the attached ios device by Kony, Inc. All rights reserved 50 of 79
51 6. Configuring the Messaging Demo Application Using the MobileFabric Messaging Services Console Kony MobileFabric Messaging QuickStart Guide - Apple ios 6. Configuring the Messaging Demo Application Using the MobileFabric Messaging Services Console This section explains how to provision the demo application using the MobileFabric Messaging Services console. 1. Type manage.kony.com in your browser and enter the and the password. Click Sign in to display the information of the provisioned cloud. 2. Click Messaging Services under the Administration section to launch the console by Kony, Inc. All rights reserved 51 of 79
52 6. Configuring the Messaging Demo Application Using the MobileFabric Messaging Services Console Kony MobileFabric Messaging QuickStart Guide - Apple ios 3. Click the Applications under the Notifications section on the left to display all the configured applications and to configure new applications. 4. Click the +Add New App button next to the applications. Enter the application name, application ID and App Category information, as they are required attributes. Note that the application ID should be the same as the ID entered in the configuration.js file as explained in an earlier section. 5. Click Next Step to display the Apple screen. Upload the Apple Push Notification Service (APNS) certificate that was created earlier as this is needed to install and run the demo 2015 by Kony, Inc. All rights reserved 52 of 79
53 6. Configuring the Messaging Demo Application Using the MobileFabric Messaging Services Console Kony MobileFabric Messaging QuickStart Guide - Apple ios application on Apple devices. Choose Development as the Application Mode. Type the password for the APNS certificate. Note: The Application Mode chosen should be the same as the created APNS certificate type. 6. Click Next Step, under the Add Application Section, until Confirm is selected by Kony, Inc. All rights reserved 53 of 79
54 6. Configuring the Messaging Demo Application Using the MobileFabric Messaging Services Console Kony MobileFabric Messaging QuickStart Guide - Apple ios 7. Click Add App to add the application in the console. 8. Click the Application Status and select Published from the drop down to publish the application and make it available to send notifications by Kony, Inc. All rights reserved 54 of 79
55 7. Configuring and SMS providers using the MobileFabric Messaging Services Console Kony MobileFabric Messaging QuickStart Guide - Apple ios 7. Configuring and SMS providers using the MobileFabric Messaging Services Console This section explains how to configure the and SMS provider using the MobileFabric Messaging Server console. Configuring the SMS and provider will enable you to send out the and SMS notifications to audience members and subscribers. 1. Type manage.kony.com in your browser to display the login screen. ClickSign in to display the information of the provisioned cloud. 2. Click Messaging Services under the Administration section to launch the messaging services console by Kony, Inc. All rights reserved 55 of 79
56 7. Configuring and SMS providers using the MobileFabric Messaging Services Console Kony MobileFabric Messaging QuickStart Guide - Apple ios 3. Click the Settings under the Miscellaneous section on the left side of the screen. From the tabs, click Configuration. Choose the correct protocol and security mode for the configuration. Also note that host name, port, default sender Id are required. ClickSave to save the configuration. 4. Click SMS Configuration tab next. Chose Twilio as the SMS provider. Note that you will need to sign up with Twilio for a free trial or a paid account so that the Account SID, Auth Token, Account Name and Host URL are provided.the SMS setting screens can vary based on the SMS provider chosen by Kony, Inc. All rights reserved 56 of 79
57 7. Configuring and SMS providers using the MobileFabric Messaging Services Console Kony MobileFabric Messaging QuickStart Guide - Apple ios 5. Click Save to save the configuration by Kony, Inc. All rights reserved 57 of 79
58 8. Subscribing to Ad hoc Notifications using the Messaging Demo Application Kony MobileFabric Messaging Quick- Start Guide - Apple ios 8. Subscribing to Ad hoc Notifications using the Messaging Demo Application This section explains how to subscribe for the ad hoc push, and SMS notifications using the application that is installed on the ios device. The application on the ios device displays the screens that are used to subscribe to the notifications, after the login is complete, as seen in the earlier section of the document by Kony, Inc. All rights reserved 58 of 79
59 8. Subscribing to Ad hoc Notifications using the Messaging Demo Application Kony MobileFabric Messaging Quick- Start Guide - Apple ios 1. Launch the messaging demo that was installed earlier on the ios device. 2. The first screen of the application will prompt the user to accept the push notifications. Click Ok to be able to receive push notifications by Kony, Inc. All rights reserved 59 of 79
60 8. Subscribing to Ad hoc Notifications using the Messaging Demo Application Kony MobileFabric Messaging Quick- Start Guide - Apple ios 3. The next screen is displayed by the operating system of the device requesting to receive push notifications. Click Ok to be able to receive the push notifications. 4. The next screen prompts the user to enter the URL of the MobileFabric. 5. Messaging Server that the user has been provisioned for on the cloud. Enter the URL and click Done to move to the next screen by Kony, Inc. All rights reserved 60 of 79
61 8. Subscribing to Ad hoc Notifications using the Messaging Demo Application Kony MobileFabric Messaging Quick- Start Guide - Apple ios 6. Next, enter the profile information like the first name, last name, address and mobile Number. This information is used to create the audience member and the subscription in the MobileFabric Messaging Server. Click Done to continue by Kony, Inc. All rights reserved 61 of 79
62 8. Subscribing to Ad hoc Notifications using the Messaging Demo Application Kony MobileFabric Messaging Quick- Start Guide - Apple ios 7. The next screen allows the user to subscribe to the various types of notifications like push, , SMS and Passbook. Subscribe to all the types of notifications by choosing all. ClickDone to create a subscription on the messaging server for all the types of notifications that are chosen by Kony, Inc. All rights reserved 62 of 79
63 8. Subscribing to Ad hoc Notifications using the Messaging Demo Application Kony MobileFabric Messaging Quick- Start Guide - Apple ios 2015 by Kony, Inc. All rights reserved 63 of 79
64 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 9. Sending Ad hoc , SMS and Push Notifications This section explains how the demo application on the ios device can receive ad hoc push, and SMS messages after the subscription is complete. Details of configuring a segment are also provided. 9.1 Configuration of a Segment: This section describes the execution steps needed to create a segment, which will then be used to send Ad hoc , SMS and Push notifications. 1. Click the Segments that are contained in the Targeting section on the left. Click + Add Segment to display the screen to add a new segment by Kony, Inc. All rights reserved 64 of 79
65 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 2. Enter the name of the segment. The owner and created date are automatically populated. 3. Under the Define Conditions section, for condition no. 1, choose a first name for the Audience Member Attribute, Contains for the operator and type the first name of the audience member in the Value. In the sample below the first name is Muralidhar. Note: Condition No. refers to the audience member attributes added in the grid that help to define conditional logic in the Segment Definition area. 4. Click 1 under Condition No to add it to Segment Definition. 5. Click Validate to check how many unique audience members qualify in the segment. The number of the unique audience members that qualify for the segment is displayed under the 2015 by Kony, Inc. All rights reserved 65 of 79
66 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios Segment Definition section. Click Save to save the segment by Kony, Inc. All rights reserved 66 of 79
67 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 6. After the segment is saved, click the Status column and ensure that the segment is published. 9.2 Sending Ad hoc Push Notifications: The ability to send push notifications is one of the most important features of messaging. The Push Message feature allows configuring and sending push messages based on the preferences and personalization attributes for the targeted subscribers or segments. Push messages are sent only to subscribed apps that are active and installed on mobile devices Sending Ad hoc Push Notifications to Subscribers: This section describes how to configure push notifications to be sent to the individual subscribers. 1. Click Ad hoc under Distribution section on the left side of the page. The Push Message option is selected by default in the Channel Type on the right side of the page. In the Published Applications dropdown of the Associated Applications section, choose the KMSDemo application by Kony, Inc. All rights reserved 67 of 79
68 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 2. In Define Message Target section, choose Subscribers as Message Audience. This will show the list of the subscribers that are currently subscribed to the KMSDemo application. Select the subscribers to whom the push message will need to be sent. 3. In the Message Section, enter the Title and Message for the push notification to be sent. Choose the option Now to have the notification immediately sent. Click Send by Kony, Inc. All rights reserved 68 of 79
69 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Choose the Later option in the Set Time section. This allows the user to schedule the day and time when the push notification will need to be sent. After the day and time are chosen, clickschedule Notification time Sending Ad hoc Push Notifications to Segments: This section describes how to configure the push notifications to be sent to the segments that are a group of subscribers by Kony, Inc. All rights reserved 69 of 79
70 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 1. Click Ad hoc under the Distribution section on the left. Select the Channel Type to be Push Message and choose the KMSDemo under the Published Applications. This lets you add segments associated to this application. 2. Under the Define Message Target section, as shown below, select Segments. Click + Add Segments to start adding the segments to which the notification has to be sent. 3. In the Add Segment(s) to Message screen, select the segment from the Unassigned section and clickgreater than button as this will add the segment to the Assigned section. Click Save to save the segment by Kony, Inc. All rights reserved 70 of 79
71 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Click1 under the Condition No. in the Define Message Target section in the screen below. This will add 1 to the Segment Definition section and is needed to validate if any audience members are present in the segment by Kony, Inc. All rights reserved 71 of 79
72 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 5. Click the Validate button under the Segment Definition. This should show the screen below, which indicates that the validation is successful. 6. In the Message Section, enter the Title and Message for the push notification to be sent. Choose Now in the Set Time section for the message to be sent immediately. Click Send by Kony, Inc. All rights reserved 72 of 79
73 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 7. Choose the Later option in the Set Time section. This allows to schedule the day and time when the push notification will need to be sent. After the day and time are chosen, clickschedulenotification to schedule the notification to be sent at a later day and time. 9.3 Sending Ad hoc Notifications: The Message feature allows the user to configure and send messages based on the preferences and personalization attributes for the targeted subscribers or segments. messages are sent only to subscribed apps that are active and installed on mobile devices by Kony, Inc. All rights reserved 73 of 79
74 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios Sending Ad hoc Notifications to Subscribers: 1. Click Ad hoc under Distribution section on the left side of the page. This will display the page as below. Select Message option in the Channel Type on the right side of the page. 2. In the Define Message Target section, there is an option to choose Audience Members or predefined Segments in the TO, CC and BCC sections of the . Choose the audience members to whom the notifications are to be sent by Kony, Inc. All rights reserved 74 of 79
75 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 3. Type the Sender Name, Sender information in the corresponding fields at the end of Defining Message Target section. Note: Choose the Send to Me option if the sender needs to be copied on the and SendCopy to Others option if a copy of the needs to be sent to multiple addresses by Kony, Inc. All rights reserved 75 of 79
76 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Next, in the Message section, compose a new message along with the subject as shown below. Select Now in the Set Time section and click Send by Kony, Inc. All rights reserved 76 of 79
77 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 5. Choose the Later option in the Set Time section. This allows the user to schedule the day and time when the notification will need to be sent. After the day and time are chosen, clickschedule Notification to schedule the notification to be sent at a later day and time Sending Ad hoc Notifications to Segments: The steps involved to send the ad hoc notifications are similar to sending ad hoc push notifications to segments. 9.4 Sending Ad hoc SMS Notifications: Sending Ad hoc SMS Notifications to Subscribers: The SMS message feature allows you to configure and send SMS messages based on the preferences and personalization attributes for the targeted subscribers or segments. SMS messages are sent only to subscribed apps that are active and installed on mobile devices. 1. ClickAd hoc under Distribution section on the left side of the page. Select SMS Message option in the Channel Type on the right side of the page by Kony, Inc. All rights reserved 77 of 79
78 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 2. In the Define Message Text section, choose the Audience Member option. Select the audience member to send the text message to. 3. In the Message section, type the message in the message box and Set Time to Now. Click Send to send the notification by Kony, Inc. All rights reserved 78 of 79
79 9. Sending Ad hoc , SMS and Push Notifications Kony MobileFabric Messaging QuickStart Guide - Apple ios 4. Choose the Later option in the Set Time section. This allows you to schedule the day and time when the SMS notification will need to be sent. After the day and time are chosen, click Schedule Notification to schedule the notification to be sent at a later day and time Sending Ad hoc SMS Notifications to Segments: The steps involved to send the ad hoc SMS notifications are similar to sending ad hoc push notifications to segments by Kony, Inc. All rights reserved 79 of 79
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