Cisco Unified Communications on the Cisco Unified Computing System

Cisco Unified Communications on the Cisco Unified Computing System Cisco is introducing software application versions from the Cisco Unified Communications portfolio (Versions 8.0(2) and later) that are supported for production use on specific configurations of VMware vsphere 4 (ESXi 4.0 or later), specific Cisco Unified Computing System (UCS) servers, and specific storage configurations. Cisco UCS B200 M1 Blade Servers with third-party Fibre Channel storage area network (SAN)-attached disk arrays are supported. Available applications include Cisco Unified Communications Manager, the Cisco Unity application, Cisco Unity Connection, Cisco Unified Presence, Cisco Unified Contact Center Express, Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, and Cisco Unified IP Interactive Voice Response (IP IVR). VMware ESXi 4.0 or later is required. Application co-residency is also supported; refer to http://www.cisco.com/go/uc-virtualized for details. Cisco UCS C210 M1 General-Purpose Rack-Mount Servers with specific configurations of either direct attached storage (DAS) or Fibre Channel SAN are supported. Available applications (depending on the configuration selected) include Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Contact Center Express. VMware ESXi 4.0 or later is required. Application co-residency is supported only on certain configurations; refer to http://www.cisco.com/go/uc-virtualized for details. Cisco Unified Communications applications require use of VMware vsphere 4 (ESXi 4.0 or later) to support Cisco Unified Computing System hardware. No applications run or install directly on the server hardware; all applications run only as VMware virtual machines. Cisco Unified Communications does not support a physical, bare-metal, or nonvirtualized installation on this server hardware. Cisco Unified Computing System configurations for Cisco Unified Communications must follow the criteria listed in this document to be supported. Deviations from reference configurations are not supported unless such support is explicitly indicated. Also note that Cisco Unified Communications applications require specific minimum versions to be supported on these platforms. Two procurement options are available for a Cisco Unified Computing System server when used with Cisco Unified Communications: A preset reference configuration, available as a single Cisco Collaboration part number: This option supports only a single fixed-server configuration, and for Cisco UCS B200 M1 does not include any other components such as blade-server chassis, fabric extenders, or fabric interconnect switches (a certified Cisco channel partner must order these components using the Netformx DesignXpert ordering tool UCS Advisor). It provides simplicity of ordering, such as for deployments that consist mostly of Cisco Unified Communications software. Note that some server configurations, such as Cisco UCS C210 M1 Reference Configuration 3, are supported but not offered through this procurement option. A build-to-order configuration, available as a set of data center part numbers: This option supports all Cisco Unified Computing System components and a broader range of configuration options. A certified Cisco channel partner must order the server and all other components using the Netformx DesignXpert ordering tool UCS Advisor. This option is appropriate for mixed software deployments in which the customer wants something different from the preset reference configuration. 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 11

The following sections provide Cisco part numbers for both options, as well as support policies for configurations that differ from the reference configurations through use of the build-to-order option. Note that for both procurement options, the part numbers ordered are independent of the Cisco Unified Communications applications and versions installed to run as VMware virtual machines on the server hardware. Cisco Unified Communications Approved Hardware Configuration Requirements Table 1 lists supported Cisco Unified Computing System platforms for the Cisco Unified Communications applications listed previously. Note that server models and generations not listed in Table 1 are not supported. For additional details about platform support for the following Cisco Unified Communications products, please consult the following references: For Cisco Unified Communications Manager supported releases by server, please visit http://www.cisco.com/en/us/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html. For Cisco Unity Connection, please visit http://cisco.com/en/us/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html. For the Cisco Unity solution, please visit http://www.cisco.com/en/us/prod/collateral/voicesw/ps6789/ps5745/ps2237/product_data_sheet0900aecd80 2132ef.html. For Cisco Unified Contact Center Express, please visit http://www.cisco.com/en/us/products/sw/custcosw/ps1846/products_device_support_tables_list.html. For Cisco Unified Contact Center Enterprise, refer to Appendix A of the bill of materials at http://www.cisco.com/en/us/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html. For Cisco Unified Customer Voice Portal, refer to the Cisco Unified Customer Voice Portal hardware and software specification at http://www.cisco.com/en/us/products/sw/custcosw/ps1006/prod_technical_reference_list.html. For Cisco Unified Presence hardware and software compatibility information, please visit http://www.cisco.com/en/us/products/ps6837/products_device_support_tables_list.html. Rack-mount kits, power supplies, and power cords are not included with Cisco UCS B200 M1 Blade Servers. These components are purchased with the Cisco UCS 5100 Series Blade Server Chassis and Cisco UCS 6100 Series Fabric Interconnects. Rack-mount kits, power supplies, and power cords are included with Cisco UCS C210 M1 General-Purpose Rack- Mount Servers. Table 1. Supported Hardware Configurations for Cisco Unified Computing System Specifications for Supported Reference Configurations Required VMware license: VMware vsphere 4 (ESXi 4.0 or later) is required for all Cisco Unified Communications on Cisco Unified Computing System deployments. Refer to the section Required VMware License for other requirements. Cisco UCS B200 M1: Reference configuration 1: Cisco UCS B200 M1 Blade Server (half-width) Dual quad-core Intel 2.53-GHz Xeon E5540 processors 32-GB RAM Preset Collaboration Part Number VMW-UC-STD-K9-1A One copy of VMware ESXi 4.0 Standard Edition, license keys for a server with two populated CPU sockets, and a 1-year support subscription is shipped. Although use of VMware ESXi 4.0 is mandatory for solution support, you do not have to purchase this license from Cisco. Refer to the following sections for options. UCS-B200M1-VCS1 Refer to the following sections for policies for deviating from this reference configuration using a build-to-order option. Check the hardware and software compatibility matrices of the Cisco Unified Communications products you plan to deploy to verify support 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 11

Specifications for Supported Reference Configurations Two 146-GB hard drives QLogic converged network adapter (CNA; PCIe 2-port 10-Gigabit Ethernet) Cisco UCS C210 M1: Reference configuration 1: Cisco UCS C210 M1 General-Purpose Rack-Mount Server Dual quad-core Intel 2.53-GHz Xeon E5540 processors 12-GB RAM Six 146-GB hard drives with SAS Extender Three motherboard built-in Ethernet ports (2 for network and 1 for Cisco UCS C-Series Integrated Management Controller) Cisco UCS C210 M1: Reference configuration 2: Cisco UCS C210 M1 General-Purpose Rack-Mount Server Dual quad-core Intel 2.53-GHz Xeon E5540 processors 36-GB RAM Ten 146-GB hard drives with SAS Expander Three motherboard built-in Ethernet ports (2 for network and 1 for Cisco UCS C-Series Integrated Management Controller) Four additional Ethernet ports (all for network) Cisco UCS C210 M1: Reference configuration 3: Cisco UCS C210 M1 General-Purpose Rack-Mount Server Dual quad-core Intel 2.53-GHz Xeon E5540 processors 36-GB RAM Two 146-GB hard drives with SAS Extender Three motherboard built-in Ethernet ports (2 for network and 1 for Cisco UCS C-Series Integrated Management Controller) Four additional Ethernet ports (all for network) Host bus adapter (HBA) with two 4-Gbps Fibre Channel ports Preset Collaboration Part Number and discover any product-specific information such as additional deployment or part-number options. UCS-C210M1-VCD1 Refer to the following sections for policies for deviating from this reference configuration using a build-to-order option. Check the hardware and software compatibility matrices of the Cisco Unified Communications products you plan to deploy to verify support and discover any product-specific information such as additional deployment or part-number options. UCS-C210M1-VCD2 Refer to the following sections for policies for deviating from this reference configuration using a build-to-order option. Check the hardware and software compatibility matrices of the Cisco Unified Communications products you plan to deploy to verify support and discover any product-specific information such as additional deployment or part-number options. This configuration is sold only through Cisco Data Center SKUs, not Cisco Collaboration SKUs. Refer to the following sections for policies for deviating from this reference configuration using a build-to-order option. Check the hardware and software compatibility matrices of the Cisco Unified Communications products you plan to deploy to verify support and discover any product-specific information such as additional deployment or part-number options. Note: Additional reference configurations will be added in the future as testing and characterization work proceeds. Special Ordering Instructions for Cisco Unified Computing System A Cisco Unified Computing System B-Series Blade Server deployment contains several components (blade server, blade-server chassis, fabric extender, and fabric interconnect switch), without which you do not have a complete solution. For Cisco Unified Communications application deployments you plan to run on this hardware, you must make sure that all solution components are in place. You must use the Netformx DesignXpert ordering tool UCS Advisor to make sure that all other required components in addition to the blade server are in place and correctly ordered. These solutions have several other components besides the server hardware, such as 10-Gigabit Ethernet networking, Fibre Channel storage network access, and third-party disk arrays. You must follow solution design guidelines and prerequisites to help ensure a complete solution and customer success. Refer to http://www.cisco.com/go/uc-virtualized and http://www.cisco.com/go/srnd for more details. Both Cisco UCS B-Series Blade Server and C-Series Rack-Mount Server deployments require specific VMware software to support Cisco Unified Communications. Requirements are described in the following section. Required VMware License Each populated CPU socket per server requires a license for VMware ESXi 4.0 or later (that is, licensing is based on physical CPUs, not physical CPU cores or virtual CPU cores). VMware ESX, regardless of version, is not supported for servers hosting Cisco Unified Communications, but a VMware ESX cluster can contain VMware ESXi servers running Cisco Unified Communications. Versions of VMware ESXi prior to 4.0 are not supported, nor are nonvirtualized, physical, or bare-metal installations. VMware ESXi is sold in several editions with different levels of feature support. A comparison of VMware ESXi 4.0 editions is available at https://www.vmware.com/products/vsphere/buy/editions_comparison.html and in the A La 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 11

Carte Features chapter of https://www.vmware.com/files/pdf/vsphere_pricing.pdf. VMware ESXi Single Server is the minimum edition required for the solution to work, but an edition that supports advanced, multihost management with VMware vcenter - Standard, Advanced, Enterprise, or Enterprise Plus - is strongly recommended. Note that breadth of VMware feature support varies by Cisco Unified Communications version. Use of the Cisco Nexus 1000V Switch is not mandatory but is recommended. If this switch is used, it requires VMware ESXi Enterprise Plus Edition. The required VMware license can be is ordered from the following sources: From Cisco, as a preset per-server Cisco Collaboration part number: This part number is separate from server part numbers and is listed in Table 1. You can use the same part number for Cisco UCS B-Series and C-Series deployments. Note that for the Cisco UCS B-Series, you need to add this part number to a group of data center part numbers ordered through the Netformx DesignXpert ordering tool UCS Advisor. From Cisco, as an option under a build-to-order data center part number for the server: Note that for the Cisco UCS B-Series, you must order this option through the Netformx DesignXpert ordering tool UCS Advisor. From VMware itself: With this option, you can also take advantage of any existing customer licensing arrangement with VMware. Required Storage Cisco Unified Communications currently requires the following storage configuration for solutions based on the Cisco UCS C210 M1: VMware software installed on local disks (DAS) for all reference configurations. Cisco Unified Communications software installed on local disks (DAS) for Reference Configurations 1 and 2 or on a Fibre Channel SAN for Reference Configuration 3; policy for supported SAN options is the same as for the Cisco UCS B200 M1 described in the following paragraphs. No other storage options for Cisco UCS C210 M1 servers are supported at this time. Cisco Unified Communications currently requires the following storage configuration for solutions based on the Cisco UCS B200 M1: VMware software installed on the blade-server local disks (DAS): Refer to the section titled Cisco UCS B200 M1: Reference Configuration 1 (UCS-B200M1-VCS1) later in this document for supported local-disk options. Cisco Unified Communications software to be installed on Fibre Channel SAN-attached disk arrays: Refer to the following for supported SAN options: The storage solution must be supported by the Cisco Unified Computing System. For example, visit http://www.cisco.com/en/us/docs/unified_computing/ucs/interoperability/matrix/hw_sw_interop_matrix_seri esb_111.pdf for Cisco UCS B-Series servers or http://www.cisco.com/en/us/docs/unified_computing/ucs/interoperability/matrix/hw_sw_interop_matrix_seri esc_101.pdf for Cisco UCS C-Series servers. The storage solution must be supported by VMware. For example, refer to the SAN/Storage tab at http://www.vmware.com/resources/compatibility/search.php?sourceid=ie7&rls=com.microsoft:en-us:ie- SearchBox&ie=&oe=. The storage solution must meet the performance and capacity requirements described at http://www.cisco.com/go/uc-virtualized. Generally, high-speed and low-latency tier-1 storage is required, with enough physical storage allocated to handle items such as the Cisco Unified Communications virtual 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 11

All Solution Overview machine logical volumes, overhead for the VMware file system and tools, and overhead for configuration of Redundant Array of Independent Disks (RAID). other details, such as configuration of RAID or disk technology options on the storage array (such as Serial Advanced Technology Attachment [SATA], Serial Attached SCSI [SAS], or Fibre Channel) are up to you. However, note that on local disks (DAS), many of these details are prescribed. Cisco UCS B200 M1: Reference Configuration 1 (UCS-B200M1-VCS1) This reference configuration is sized to support up to four virtual machines per blade server and two virtual CPU cores per virtual machine; each virtual machine has the same capacity and performance, or better, as a Cisco MCS 7845-I3 Media Convergence Server used for Cisco Unified Communications Manager. Overall capacity of this bladeserver configuration depends on what co-resident applications you deploy, both for virtual-machine quantity per server and user quantity per virtual machine. For example, when the configuration is set up properly for Cisco Unified Communications Manager server consolidation, you can deploy up to four virtual machines per blade server, with each virtual machine supporting up to 7500 devices. If you use multiple servers, up to 30,000 devices per cluster can be supported. At this time, use of more powerful blade-server hardware does not translate to higher capacity per virtual machine or more than four virtual machines per blade server. You have the following options for ordering a supported blade-server configuration: You can order the configuration as a preset Cisco Collaboration part number, as listed in Table 1. The components listed in Table 2 are shipped with this configuration. You can order the configuration as a build-to-order set of data center part numbers. If you want to deviate from the reference configuration in Table 2, here is the support policy: Server model: At this time, only the Cisco UCS B200 M1 is supported for Cisco Unified Communications. Other blade-server models, such as the Cisco UCS B200 M2 Blade Server, B250 M1 or M2 Extended Memory Blade Server, or B440 M1 High-Performance Blade Server, are not supported at this time. Processor: The CPU quantity must match the quantities listed in Tables 1 and 2. The CPU type must either match the types in Tables 1 and 2 or be a more powerful option (that is, Intel Xeon or later architecture with better performance as measured by benchmarks such as PassMarks). CPU options that are less powerful than the configurations in Tables 1 and 2 are not supported. Memory: A minimum of 32 GB of memory per server is required, but you can install more. Cisco Unified Communications does not mandate memory-module density, quantity, or speed. If you install more than 32 GB, you should align with best practices of the Cisco Unified Computing System for higher-performance configurations. Local disk drives: Local disk drives are used only for installation of VMware software. Cisco Unified Communications applications must be supported on a Fibre Channel SAN-attached disk array to be supported. Two local disks on the blade are required for redundancy. You can use any size of local disk. All other storage options (NAS, installation of unified communications applications on local disk drives, or diskless servers for VMware boot from SAN) are not currently supported. Mezzanine adapter: You can use any adapter for Cisco Unified Communications, according to what is required for connectivity to your 10 Gigabit Ethernet LAN and Fibre Channel SAN. Table 2 lists the components included in this reference configuration. Table 2. Components of Cisco UCS B200 M1 Reference Configuration 1 (UCS-B200M1-VCS1) 1 N20-B6620-1 UCS B200 M1 Blade Server w/o CPU, memory, HDD, mezzanine 2 N20-X00002 2.53GHz Xeon E5540 80W CPU/8MB cache/ddr3 1066MHz 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 11

8 N01-M304GB1 4GB DDR3-1333MHz RDIMM/PC3-10600/dual rank 1Gb DRAMs 2 A03-D146GA2 146GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 1 N20-AQ0002 UCS M71KR-Q QLogic Converged Network Adapter/PCIe/2port 10Gb 2 N20-BHTS1 Auto-included: CPU Heat Sink for UCS B200 M1 Blade Server Cisco Unified Computing System B-series blade-server solutions also require several other components: bladeserver chassis, fabric extenders, and fabric interconnect switches. For illustration only, Tables 3 and 4 provide sample configurations for these solution components. These components are available only as Cisco Data Center part numbers. You must use the Netformx DesignXpert ordering tool UCS Advisor to properly configure and order these components. A sample configuration of the required Cisco UCS 5100 Blade Server Chassis, including the Cisco UCS 2104XP Fabric Extender, is listed in Table 3. Note that the same chassis can support both blade servers for Cisco Unified Communications and adjacent blade servers for third-party software. This configuration uses the maximum amount of configurable power supplies and fabric extender ports. Table 3. Sample Configuration of Cisco UCS 5100 Series Blade-Server Chassis with Cisco UCS 2104XP Fabric Extenders 1 N20-C6508 UCS 5108 Blade Server Chassis/0 PSU/8 fans/0 fabric extender 2 N20-I6584 UCS 2104XP Fabric Extender/4 external 10Gb ports 4 N20-PAC5-2500W 2500W power supply unit for UCS 5108 8 SFP-H10GB-CU3M 10GBASE-CU SFP+ Cable 3 Meter Note: For illustration only. Does not include required or optional blanking panels, power modules, power cords, fan modules, firmware packages, etc. Please use Netformx DesignXpert UCS Advisor to correctly configure Cisco UCS 2100 and UCS 5100 Series. A sample configuration of the required Cisco UCS 6100 Series Fabric Interconnects is shown in Table 4. This configuration assumes connectivity to two blade-server chassis (as in Table 3), each with eight blade servers, up to 2 Gbps of total virtual machine LAN traffic per blade server, and up to 2 Gbps of total virtual machine SAN traffic per blade server. Higher traffic loads and more connected chassis require additional cost. Table 4. Sample Configuration of Cisco UCS 6100 Series Fabric Interconnects 1 N10-S6100 UCS 6120XP 20-port Fabric Interconnect/0 PSU/2 fans/no SFP+ 1 N10-E0440 4-port 10 GE/4-port 4Gb FC/Expansion module/ucs 6100 Series 2 N10-PAC1-550W 550W power supply unit for UCS 6120XP/100-240VAC Note: For illustration only. Does not include accessories or required selection of Cisco UCS Manager software, power cords, and network cables. Please use Netformx DesignXpert UCS Advisor to correctly configure the Cisco UCS 6100 Series. Cisco UCS C210 M1: Reference Configuration 1 (UCS-C210M1-VCD1) This reference configuration is sized to support a single virtual machine (with two virtual CPU cores) on the physical server. This reference configuration does not support application co-residency and cannot be field-migrated to Reference Configuration 2. For most supported applications, the single virtual machine has the same or better capacity and performance as a Cisco MCS 7845-I3. For example, when the configuration is configured properly for Cisco Unified Communications Manager, you can deploy a single virtual machine that supports up to 7500 devices. If you use multiple servers, up to 30,000 devices per cluster can be supported. At this time, use of more powerful server hardware does not translate to higher capacity per virtual machine. You have the following options for ordering a supported server configuration: 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 11

You can order the configuration as a preset Cisco Collaboration part number, as listed in Table 1. The components listed in Table 5 are shipped with this configuration. You can order the configuration as a build-to-order set of data center part numbers. If you want to differ from the reference configuration in Table 5, follow the support policy listed here: Server model: At this time, only the Cisco UCS C210 M1 is supported for Cisco Unified Communications. Other rack-mount server models, such as the Cisco UCS C210 M2 General-Purpose Rack-Mount Server, C200 M1 or M2 High-Density Rack-Mount Server, C250 M1 or M2 Extended-Memory Rack-Mount Server, or C460 M1 High-Performance Rack-Mount Server, are not supported at this time. Processor: The CPU quantity must match the quantities listed in Tables 1 and 5. The CPU type must either match the types listed in Tables 1 and 5 or be a more powerful option (that is, Intel Xeon or later architecture with better performance as measured by benchmarks such as PassMarks). CPU options that are less powerful than the configurations in Tables 1 and 5 are not supported. Memory: A minimum of 12 GB of memory is required, but you can install more. Cisco Unified Communications does not mandate memory-module density, quantity, or speeds. You should align with best practices of the Cisco Unified Computing System, and higher-performance configurations are recommended. Local disk drives: Local disk drives are required for installation of both VMware software and Cisco Unified Communications applications. No other storage options (NAS, SAN, or diskless servers) are supported at this time. The disk quantity must exactly match the quantities listed in Tables 1 and 5. The configuration of RAID, including mapping of physical volumes to logical volumes, must exactly match Cisco Unified Communications application requirements as described in the installation guides. The choice of hardware RAID controller card, including battery backup, must exactly match the options in Table 5. The disk size (for example, 146 GB) and access speed (for example, 10,000 rpm) must both be same as or higher than the values listed in Table 5. Power supplies: For high availability, two units are strongly recommended. Rack-mounting hardware: It is strongly recommended that you keep the Cisco default rail kit, unless you have different rack types such as telco racks or racks proprietary to the server vendor. You can optionally include the Cisco default cable management hardware. Cisco does not sell any other types of rackmounting hardware; you must purchase such hardware from a third party. Local DVD drive: It is strongly recommended that you keep a local DVD drive; otherwise certain customer procedures for installation and upgrading cannot be supported. Adapters: This configuration supports only the built-in Ethernet ports on the motherboard for network and service processor access (refer to Table 1). At this time, no other network adapter choices are supported (additional Ethernet or 10 Gigabit Ethernet network interface cards [NICs], Fibre Channel HBAs, CNAs, etc.). No unlisted Cisco or third-party hardware is supported for this reference configuration. Table 5 lists the components included in this reference configuration. Table 5. Components of Cisco UCS C210 M1 Reference Configuration 1 (UCS-C210M1-VCD1) 1 R210-2121605 UCS C210 M1 Rack Server w/ 1 PSU (w/o CPU, memory, HDD, DVD, PCIe cards) 2 N20-X00002 2.53GHz Xeon E5540 80W CPU/8MB cache/ddr3 1066MHz 6 N01-M302GB1 2GB DDR3-1333MHz RDIMM/PC3-10600/dual rank 1Gb DRAMs 6 A03-D146GA2 146GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 1 R2XX-PL003 LSI 6G MegaRAID PCIe Card (RAID 0, 1, 5, 6, 10, 60) - 512WC 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 11

1 R2XX-LBBU2 Battery Back-up for 6G based LSI MegaRAID Card 1 R2X0-PSU2-650W 650W power supply unit for UCS C200 M1 or C210 M1 Rack Server 1 R250-SLDRAIL Rail Kit for the C210 M1 Rack Server 1 R210-ODVDRW DVD-RW Drive for UCS C210 M1 Rack Servers 10 N20-BBLKD Auto-included: HDD slot blanking panel for UCS B-Series Blade Servers 4 R200-PCIBLKF1 Auto-included: PCIe Full Height blanking panel for UCS C-Series Rack Server 2 R210-BHTS1 Auto-included: CPU heat sink for UCS C210 M1 Rack Server 2 R210-SASCBL-002 Auto-included: Long SAS Cable for C210 (connects to SAS Extender) 1 R210-SASXTDR Auto-included: SAS Extender (servers requiring </= 8 HDDs) for UCS C210 M1 Cisco UCS C210 M1: Reference Configuration 2 (UCS-C210M1-VCD2) This reference configuration is sized to support up to four virtual machines (each with two virtual CPU cores) on the physical server. Application co-residency is supported on this configuration. For most supported applications, each virtual machine has the same or better capacity and performance as a Cisco MCS 7845-I3. For example, when the configuration is set up properly for Cisco Unified Communications Manager server consolidation, you can deploy up to four virtual machines per rack-mount server, with each virtual machine supporting up to 7500 devices. If you use multiple servers, up to 30,000 devices per cluster can be supported. At this time, use of more powerful server hardware does not translate to higher capacity per virtual machine. You have the following options for ordering a supported server configuration: You can order the configuration as a preset Cisco Collaboration part number, as listed in Table 1. The components listed in Table 6 are shipped with this configuration. You can order the configuration as a build-to-order set of data center part numbers. If you want to differ from the reference configuration in Table 6, follow the support policy listed here: Server model: At this time, only the Cisco UCS C210 M1 is supported for Cisco Unified Communications. Other rack-mount server models, such as the Cisco UCS C210 M2, C200 M1 or M2, C250 M1 or M2, or C460 M1, are not supported at this time. Processor: The CPU quantity must match the quantities listed in Tables 1 and 6. The CPU type must either match the types in Tables 1 and 6 or be a more powerful option (that is, Intel Xeon or later architecture with better performance as measured by benchmarks such as PassMarks). CPU options that are less powerful than the configurations in Tables 1 and 6 are not supported. Memory: A minimum of 36 GB of memory is required, but you can install more. Cisco Unified Communications does not mandate memory-module density, quantity, or speeds. You should align with best practices of the Cisco Unified Computing System, and higher-performance configurations are recommended. Local disk drives: Local disk drives are required for installation of both VMware software and Cisco Unified Communications applications. No other storage options (NAS or diskless servers) are supported at this time. The disk quantity must exactly match the quantities listed in Tables 1 and 6. The configuration of RAID, including the mapping of physical volumes to logical volumes, must exactly match Cisco Unified Communications application requirements as described in the installation guides. The choice of hardware RAID controller card, including battery backup, must exactly match the options listed in Table 6. Disk size (for example, 146 GB) and access speed (for example, 10,000 rpm) must both be same as or higher than the values listed in Table 6. Power supplies: For high availability, two units are strongly recommended. 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 8 of 11

Rack-mounting hardware: It is strongly recommended that you keep the Cisco default rail kit, unless you have different rack types such as telco racks or racks proprietary to the server vendor. You can optionally include the Cisco default cable management hardware. Cisco does not sell any other types of rackmounting hardware; you must purchase such hardware from a third party. Local DVD drive: It is strongly recommended that you keep a local DVD drive; otherwise certain customer procedures for installation and upgrading cannot be supported. Adapters: This configuration supports both the built-in Ethernet ports on the motherboard for network and service processor access (refer to Table 1) as well as additional ports on a single separate NIC. At this time, no other network adapter choices are supported (additional Ethernet or 10 Gigabit Ethernet NICs, CNAs, etc.). No unlisted Cisco or third-party hardware is supported for this reference configuration. Table 6 lists the components included in this reference configuration. Table 6. Components of Cisco UCS C210 M1 Reference Configuration 2 (UCS-C210M1-VCD2) 1 R210-2121605 UCS C210 M1 Rack Server w/ 1 PSU (w/o CPU, memory, HDD, DVD, PCIe cards) 2 N20-X00002 2.53GHz Xeon E5540 80W CPU/8MB cache/ddr3 1066MHz 6 N01-M302GB1 2GB DDR3-1333MHz RDIMM/PC3-10600/dual rank 1Gb DRAMs 6 N01-M304GB1 4GB DDR3-1333MHz RDIMM/PC3-10600/dual rank 1Gb DRAMs 10 A03-D146GA2 146GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 1 R2XX-PL003 LSI 6G MegaRAID PCIe Card (RAID 0, 1, 5, 6, 10, 60) - 512WC 1 R2XX-LBBU2 Battery Back-up for 6G based LSI MegaRAID Card 1 N2XX-ABPCI03 Broadcom BCM5709 Quad Gig E card (10/100/1GbE) 1 R2X0-PSU2-650W 650W power supply unit for UCS C200 M1 or C210 M1 Rack Server 1 R250-SLDRAIL Rail Kit for the C210 M1 Rack Server 1 R210-ODVDRW DVD-RW Drive for UCS C210 M1 Rack Servers 1 R210-SASXPAND SAS Pass-Thru Expander (srvr requiring > 8 HDDs) - C210 M1 1 N20-BBLKD Auto-included: HDD slot blanking panel for UCS B-Series Blade Servers 1 R200-PCIBLKF1 Auto-included: PCIe Full Height blanking panel for UCS C-Series Rack Server 1 R210-BHTS1 Auto-included: CPU heat sink for UCS C210 M1 Rack Server 1 SASCBLSHORT-003 Auto-included: 2 Short SAS Cables for UCS C210 Server (for SAS Expander) Cisco UCS C210 M1: Reference Configuration 3 (Data Center SKUs Only; No Collaboration SKU) This reference configuration is sized to support up to four virtual machines (each with two virtual CPU cores) on the physical server. Application co-residency is supported on this configuration. For most supported applications, each virtual machine has the same or better capacity and performance as a Cisco MCS 7845-I3. For example, when the configuration is set up properly for Cisco Unified Communications Manager server consolidation, you can deploy up to four virtual machines per rack-mount server, with each virtual machine supporting up to 7500 devices. If you use multiple servers, up to 30,000 devices per cluster can be supported. At this time, use of more powerful server hardware does not translate to higher capacity per virtual machine. You have the following options for ordering a supported server configuration: You can order the configuration only as a build-to-order set of data center part numbers. If you want to differ from the reference configuration in Table 7, follow the support policy listed here: 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 9 of 11

Server model: At this time, only the Cisco UCS C210 M1 is supported for Cisco Unified Communications. Other rack-mount server models, such as the Cisco UCS C210 M2, C200 M1 or M2, C250 M1 or M2, or C460 M1, are not supported at this time. Processor: the CPU quantity must match the quantities listed in Tables 1 and 7. The CPU type must either match the types listed in Tables 1 and 7 or be a more powerful option (that is, Intel Xeon or later architecture with better performance as measured by benchmarks such as PassMarks). CPU options that are less powerful than the configurations in Tables 1 and 6 are not supported. Memory: A minimum of 36 GB of memory is required, but you can install more. Cisco Unified Communications does not mandate memory-module density, quantity, or speeds. You should align with best practices of the Cisco Unified Computing System, and higher-performance configurations are recommended. Local disk drives: Local disk drives are required for installation of both VMware software and Cisco Unified Communications applications. No other storage options (NAS or diskless servers) are supported at this time. The disk quantity must exactly match the quantities listed in Tables 1 and 7. The configuration of RAID, including the mapping of physical volumes to logical volumes, must exactly match Cisco Unified Communications application requirements as described in the installation guides. The choice of hardware RAID controller card, including battery backup, must exactly match the options in Table 7. Disk size (for example, 146 GB) and access speed (for example, 10,000 rpm) must both be same as or higher than the values listed in Table 6. Power supplies: For high availability, two units are strongly recommended. Rack-mounting hardware: It is strongly recommended that you keep the Cisco default rail kit, unless you have different rack types such as telco racks or racks proprietary to the server vendor. You can optionally include the Cisco default cable management hardware. Cisco does not sell any other types of rackmounting hardware; you must purchase such hardware from a third party. Local DVD drive: It is strongly recommended that you keep a local DVD drive; otherwise certain customer procedures for installation and upgrading cannot be supported. Adapters: Ethernet: This configuration supports both the built-in Ethernet ports on the motherboard for network and service processor access (refer to Table 1) as well as additional ports on a single separate NIC. Fibre Channel: The HBA listed in Table 7 is the minimum required for support. Fibre Channel HBAs supported by the Cisco Unified Computing System, with faster access speeds (such as 8 Gbps), and more ports are also supported. At this time, no other network adapter choices are supported (additional Ethernet or 10 Gigabit Ethernet NICs, additional HBAs, CNAs, etc.). No unlisted Cisco or third-party hardware is supported for this reference configuration. Table 7 lists the components included in this reference configuration. Table 7. Components of Cisco UCS C210 M1 Reference Configuration 3 1 R210-2121605 UCS C210 M1 Rack Server w/ 1 PSU (w/o CPU, memory, HDD, DVD, PCIe cards) 2 N20-X00002 2.53GHz Xeon E5540 80W CPU/8MB cache/ddr3 1066MHz 6 N01-M302GB1 2GB DDR3-1333MHz RDIMM/PC3-10600/dual rank 1Gb DRAMs 6 N01-M304GB1 4GB DDR3-1333MHz RDIMM/PC3-10600/dual rank 1Gb DRAMs 2 A03-D146GA2 146GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 1 R2XX-PL003 LSI 6G MegaRAID PCIe Card (RAID 0, 1, 5, 6, 10, 60) - 512WC 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 10 of 11

1 R2XX-LBBU2 Battery Back-up for 6G based LSI MegaRAID Card 1 N2XX-ABPCI03 Broadcom BCM5709 Quad Gig E card (10/100/1GbE) 1 R2X0-PSU2-650W 650W power supply unit for UCS C200 M1 or C210 M1 Rack Server 1 R250-SLDRAIL Rail Kit for the C210 M1 Rack Server 1 R210-ODVDRW DVD-RW Drive for UCS C210 M1 Rack Servers 1 N2XX-AQPCI03 QLogic QLE2462, 4Gb dual port Fibre Channel Host Bus Adapter 14 N20-BBLKD Auto-included: HDD slot blanking panel for UCS B-Series Blade Servers 2 R200-PCIBLKF1 Auto-included: PCIe Full Height blanking panel for UCS C-Series Rack Server 2 R210-BHTS1 Auto-included: CPU heat sink for UCS C210 M1 Rack Server 2 R210-SASCBL-002 Auto-included: Long SAS Cable for C210 (connects to SAS Extender) 1 SASCBLSHORT-003 Auto-included: 2 Short SAS Cables for UCS C210 Server (for SAS Expander) Older Servers Because the Cisco Unified Computing System server models and generations listed in this document are the first ones to be supported, there are no end-of-sale older servers to be listed at this time. Cisco Application Software Ordering Information Virtualized deployment on the Cisco Unified Computing System does not change the pricing, licensing, or ordering models used for Cisco Unified Communications applications. For example, applications priced and licensed under Cisco Unified Workspace Licensing or Cisco User Connect Licensing are configured the same way whether they are to be deployed on VMware with the Cisco Unified Computing System or the Cisco 7800 Series Media Convergence Servers. Printed in USA C22-597556-02 07/10 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 11 of 11