General Dynamics Information Technology Integrated Security Solution CONFIDENCE THROUGH PREPARATION VIRTUAL AGILITY
GDIT Integrated Security & Instrumented Solutions We enable excellence in world class Integrated Security & Instrumentation Solutions (ISIS) through the provision of an integrated Global Security Operations Center (GSOC) solution that addresses critical infrastructure requirements and resides on a single relational network applied in five capability areas: Communications Process Management Data Visualization Collaboration Monitoring A single fully integrated instrumentation solution will provide global security and crisis management functionality on a single relational network; and, it will also (and uniquely) enable training as well as operations employing the same system solution. 2
The GDIT GSOC CONSISTENT POLICIES & PROCEDURES RADIO OVER IP 911 MONITORING DISPATCH SITE SPECIFIC DATA MANAGEMENT INVESTIGATIVE CASE MANAGEMENT WORKFLOW PROCESS OPTIMIZATION GLOBAL EVENT NOTIFICATION INTERNAL COMMUNICATIONS INTEGRATED NETWORK SECURITY VIDEO MONITORING & CONTROL VIDEO ANALYTICS ACCESS MONITORING & CONTROL ALARM MONITORING GSOC COLLABORATION GEOGRAPHIC MAPPING RSS FEEDS (Weather, Asset location, Aircraft location, Cell phone location, etc.) LANDMARKS & INFRASTRUCTURE INTERACTIVE TIMELINES, DATA LISTS, CHARTS EMERGENCY ALERTS FIRE & LIFE SAFETY SYSTEMS TECHNICAL & OPERATIONAL LOAD SHARING FAILOVER REDUNDANCY IN MINUTES 3
Key Functional Components Alarm Monitoring and Access Control Environment Video Environment Fire & Life Safety Systems Radio over IP (RoIP) 911 Monitoring (US Only) Dispatch Emergency Alerts Consistent Policies & Procedures Global Event Notification Site-Specific Data Management Geographic Mapping Internal Communications Investigative Case Management
Products and Technology 'Off-the-Shelf Applications (configure vs. customize) Microsoft Stack Office SharePoint Server 2007 (Enterprise Portal) Office Communicator 2007 (Enterprise Communications) Office InfoPath 2007 (Electronic Forms / Data Capture) Bing Maps (Geospatial Mapping / Visual Analysis) SQL Server 2008 (Database) Windows Phone 7 Microsoft and the Partner Stack: commercial products that are reliable interoperable extensible scalable Partner Stack Lenel Access Control / Alarm Monitoring Environment PPM 2000 - Perspective Case Management & CAD IDV Solutions - Visual Fusion Twisted Pair - WAVE Server (Radio over IP) Configured (vs. customized) technology: familiarity usability sustainability lower overhead
Access, Alarm, and Video Environment Remote Monitoring, Precision Response 1. Monitoring personnel receive event notifications from the access control/alarm environment and other sources (e.g., Office Communicator) Business rules prioritize notifications Highest-priority events receive the most urgent attention 2. System instantly and automatically enables other aspects of the infrastructure for physical security Event-specific location maps and pan/tilt/zoom digital video allow real-time event assessment and response coordination Office Communicator logs feed case management files Dispatch
Operational Data Management Real-Time Site Information and Global Event Notification 1. InfoPath electronic forms capture site-specific info at the source 2. SharePoint portal reflects sitespecific info real-time, enabling a precise operational response to each event 3. Communicator notifies and updates key Global Security personnel of event status, site-related info, etc Site Contact Info Headcount Response preferences ERP Info (Enterprise Resource Planning) Regional Security Managers GSOC Hyderabad GSOC Redmond GSOC TVP UK Global Security Leadership Local Site Manager GSOC Personnel
Situational Awareness Geospatial Mapping 1. Bing Maps geospatially displays each site location (via Share-Point) and world events that may affect each (via real-time geo-rss feeds) 2. Share-Point provides up-to-the-minute site details (e.g., headcount, floor space, RSM contact info, etc) 3. Bing Maps overlays of building floor plans and geo-coded camera locations (in Share-Point) enable IP camera control
Interoperability Global Technical and Operational Load Sharing 1. Network of GSOCs creates an interoperable environment through technical and operational load sharing Enables any GSOC to transfer part or all of its operational load to another (transparent to the customer) Failover redundancy in minutes vs. hours 2. Monitoring stations have been developed with mobility in mind and each workstation in a GSOC can perform all functions GSOCs were designed with extra capacity to allow for regular transfer of operational load as required Laptops are used to allow for rapid disconnect / relocation in the event of an emergency
Microsoft Global Security Global Environment >700 Sites (30m sq. feet) 100+ Countries 90,000 Employees / 70,000 Vendors 11,500 Card Readers (186,000 Records) 10,500 Cameras (900 DVR/NVRs) 11
Previous Environment People, Process, Technology People Facilities-based Campus-centric Local monitoring Process Live video monitoring Decentralized policies Post-it communications Technology > 60 Different systems Proprietary, customized Non-scalable/extensible/interoperable
Current Environment Standardized Global Security Operations Centers (GSOCs) GSOC Redmond GSOC TVP UK GSOC Hyderabad Global Security Teams 13
Contact Information GDIT / I2 Integrated Instrumentation Dick Coltman Vice President Integrated Instrumentation 828.421.0610 Direct dick.coltman@gdit.com Tony Oxford Sr. Director Business Development 828.564.3024 Direct tony.oxford@gdit.com 828.648.1482 Main Office www.gdit.com 5095 Old River Road Waynesville, NC 28786