Using Big Data for Crisis Management. Mohammad Khaled AL Hassan

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1 Using Big Data for Crisis Management Mohammad Khaled AL Hassan

2 Agenda Introduction Purpose of Big Data for Crises Management Crisiss Description Mission & Vision

3 Crises Management & Business Need vs. IT Need IT Need Uptime & Availability Security & Control Crises Management & Business Need Reduce Administration Improve Productivity Achieve Compliance Reduce Cost

4 Works flow Execution Infrastructure Business & Industries Service Desk Patch Management Close incidents And more Airports & Ports Update signatures Analysis Hospital Statues Risk management Big Data Management and Support 1. Comprehensive Data Discovery 2. Common Software Delivery Process 3. Centralized Reporting 4. Remote Administrations and Decision Making

5 Decision Support System In / l Out DSS Database Database Failover Applications Servers Applications Servers Failover

6 Hospitals and Policing Disk, NAS or NDMP Tape Drives or Libraries Decision Support System Data Government Entities Systems Command and Control

7 BIG DATA CHANNELED BIG DATA

8 Users Layer Business and Industries Academic Health and Medical Military Government Entities Business Layer Infrastructure Application Database Servers Storage Network Backup Management Information Security & Disaster Recovery Security Service Layer Firewall VPN Web Filtering IPS Encrypted Filtering App Visibility and Control Global Threat Intelligence Application Layer HR Corresponding Finance Unified DB Radar Iris Storm Traffic CRM PPM DSS IT Services Layer Systems Development & Maintenance Systems infrastructure Provisioning & management Network Infrastructure Provisioning & Management Data & database management IT Support & Service desk Backup Management Services Hosting Facilities (Data Centre)

9 Crisis Management and Incident Response Infrastructure Service Delivery & Project Management Oil & Gas Petrol Stations Security Mailing Critical Infrastructure Airports Designing Security Location Designing Security Big Data GIS Hospitals Disparate Databases Sea Ports Service Deliver & Project Management ITIL PMP MOF Software License Knowledge on Country Infrastructure Knowledge on Operations Incidents Response

10 Multiple collaboration and coordination based on information flow from BIG DATA

11 Big data Management for Crises Management and Support Decision Support System (DSS) Process of Actions on Sequince Actionable Information Situational Awareness & Common Operation Picture Crisis / Risk Response Big Data Management Infrastructure Crimes GIS / Sensors Hospitals Rapid Assessment Crisis / Risk Evaluations Big Data Management: is providing Right Information to the Right People in Real Time; Accurately and Adequately for Timely and Efficient Decisions; whereby only the Most Important and Relevant Information goes to who needs it to Support their Decision Making Process and Responsibilities. Big Data Collected, Indexed and Cataloged Response & Recovery

12 Protecting SUPREME COUNCIL Sovereignty National Council MoCYCD MoF MoI MoD MoPA MoFA MoEd MoEcon MoDIC MoHESR MoCA MoSA MoPW MoEW MoL MoH MoJ MoEnergy UNIQUE Big Data SOLUTIONS Integrating and Synchronizing Data into Actionable Information for Continuity of Government and Mission Success on a Common Platform NCEMA IM-DSS EMIRATES United in Ambition and Determination Highways Rails Ports Financial Institutions Hospitals Medical Centers Airports Water Food Shipping Barges Businesses Industry Natural Resources Govt Buildings Environment Schools Universities Religious Facilities Monuments Media IT Communications Chemicals Power

13 Information Flow Process for Collaboration Big Data Management Business Continuity Day to Day Operations Crises Management Special Events 999 Infrastructure Traffic Hospitals DSS Crime GIS / Sensors Resources Building Plans

14 Crisis Management 999 DSS Process Call received Data sent to DSS Analysis (type & location) Information geocoded & displayed Checklist requirements for critical facilities Result: Increased notification & response 999 DSS

15 Crisis Management Traffic DSS DSS Better visualization Route restrictions Identified route Faster notification

16 Crisis Management DSS Hospitals Track status in real time Improved resource management Improved response time Tied to mapping/gis

17 Crisis Management Crime DSS Crime tracking Cell phone tracking Suspects in area Facial recognition Jeevan Thankappan Status: Wanted DOB: 18/4/1970 Height: 6 0 Weight: 195 ID #: Alias: JT Chuck Dolejs Status: Criminal record DOB: 18/12/1972 Height: 5 9 Weight: 219 ID #: Alias: Taj Thakore, Ben Muesig Mohammad Khaled Status: Cleared DOB: 5/3/1984 Height: 5 9 Weight: 80 KG ID #: Alias:: MK

18 Crisis Management Crime DSS Crime Statistics Intelligent information reporting Easy to configure Pie, bar, and line charts Includes custom dashboards

19 Crisis Management Integration with Google Earth Incorporate 3D modeling Utilities Floor plans Security Cameras Fire Alarm Exit

20 Crisis Management View of City Significant Events 999 News Fatal accident Fire Explosion Infrastructure Service disruptions Outages Incidents Solution Includes: Data integration Artificial intelligence Custom Reporting Live news RSS feeds Websites Natural Hazards Weather Warnings Tsunami alerts Earthquakes Cyclone

21 Data Sets Web Sites News Data Aggregator Benefits: Management Department Officers Protest Disturbance! Explosion! Threat! Alert! RSS Internal Apps DSS Twitter SAAD Public Info Facebook

22 Benefit of Big Data for DSS Robust Information management system Real-time reporting Easy integration KPI s And more

23 DSS 999 Accident Cyclone Gonu Bomb 23

24 Provide best support Social Day to Day Operations Provide best Decision Making Impliment Governance Standards Business Continuity Environmental Issues Response & Recovery Rapid Assessment Situational Awareness & Common Operation Picture Risk Management Actionable Information

25 Big Data & Crisis Management Crises Management Big Data for Crisis Management Trusted Information Portfolio Management Quick and immediate response Knowledge Base Consulting / Governance Leadership Management Resources Management Compliance Management Technical Decisions Governance Information Governance Performance Management Vendore Management Deliver superior quality of Incident Responce Big Data

26 DSS BIG DATA Advantages Providing Right Information to the Right People Centralized Management Information Accuracy Advantages Disadvantages Diffiquilty to get information Limited Access to Informatio or Delay on taking decision Disadvantages

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