Training courses for business

Training courses for business Food Health and Safety First Aid Environmental Protection Online s www.wakefield.gov.uk

Introduction Wakefield Council has been delivering quality training for businesses for over 25 years. Our courses can be tailored to reflect your business needs and reflect the standards that our Environmental Health Officers (EHOs) require when assessing your business. We offer great value for money with no hidden costs; course materials, examination fees and certificates are all included in the price. Our experienced trainers work closely with business advisors and EHOs to ensure training reflects current thinking and to give you tips on how to comply with regulations. The new state-of-the art training facility in Wakefield One provides a comfortable location to undertake our courses; however, we can also deliver training to groups in your workplace. Understand who accredits our courses CIEH - Chartered Institute of Environmental Health RSPH - Royal Society of Public Health IOSH - Institute of Occupational Safety and Health Contents Food 3 Health and Safety 6 Booking Form Middle Pages First Aid 12 Environmental Protection 15 Online s 17

Food Everyone who works with food has a responsibility to ensure that the food they serve or sell is safe to eat. Food safety regulations require all food handlers to be trained (or supervised and instructed) in food hygiene matters to a suitable level. This training is also an essential part of a due diligence defence. During food hygiene visits Environmental Health Officers check that there is always someone on site with at least a level 2 (or equivalent) qualification. They also ensure all staff working with food have a basic understanding of food hygiene. Their findings can affect the national Food Hygiene Rating Scheme score which is displayed to the public. All our food safety courses can be tailored to catering, manufacturing, or retail environments, with specific course handbooks and test papers for each. 3

Food Safety Awareness in Catering CIEH Level 1 Award Duration: An understanding of the basic requirements of food safety and hygiene, including; Personal cleanliness and hygiene How to keep work areas clean Reducing contamination and the risk to customers Identifying key food safety issues Staff who indirectly handle open food such as waiting staff in restaurants and hotels, cashiers in food retail outlets and warehouse staff. This course is a great introduction to food hygiene and is ideal for agency and temporary staff taken on for events such as weddings and Christmas functions. It s also a useful first step for young adults leaving school and entering the workplace, either as part of the school work experience programme or from employers. Half day / 3 hours. There is a short multiple choice test at the end of the session. Food Safety in Catering CIEH Level 2 Award An in-depth understanding of food safety risks (personal hygiene, food storage, cooking and cross contamination) other elements include; Confidence and expertise to safely deliver food to customers Examines food borne illness and the cost to food businesses Information on The Food Hygiene Rating scheme and how to get the best rating score for businesses. Anyone working in catering who prepares, cooks and/or handles food, to ensure that the food they serve or sell is safe to eat. For example staff in schools, restaurants, churches, home caterers, mobile traders, pubs, care homes, takeaways, café s and more. Retaking this course every three years is highly recommended to ensure skills and knowledge are up-to-date, taking account of changes in legislation and practice. Duration: One day: 9:00-16:30 There is a short multiple choice test at the end of the day. 4

Supervising Food Safety in Catering CIEH Level 3 Award Duration: A thorough understanding of food safety procedures, emphasising the importance of monitoring staff and controls; It will also enable the learner to; Understand the terminology relating to supervising food safety Understand the techniques involved in controlling and monitoring food safety Appreciate the risks linked to cross-contamination Understand the role temperature has to play in the control of food safety Appreciate the importance of supervising high standards of cleanliness in food premises Anyone working at a supervisory level in a food business who is responsible and accountable for food safety. Managers and supervisory staff in small, medium and large catering businesses would most benefit from this course. It is also relevant for those who have to write or monitor HACCP based food safety management systems or procedures. Three day course: (usually held over 3 weeks which can be tailored to suit a group s availability) 09:00-16:00. The revision and test session is usually 9:00-12:30 on a fourth day. Healthier Foods & Special Diets (nutrition) A basic understanding of nutrition including The relationship between diet, health and the eatwell plate Adapting meals for different ages, cultures, religions Special diets linked to medical requirements, such as for diabetes and heart problems as well as for allergies and intolerances, People who select food menus, recipes, ingredients and cook in cafés, restaurants, takeaways, staff canteens, care homes, children s centres, nurseries and schools. People who provide education on food such as in schools and community centres. It will also help any individual wanting to benefit from healthy eating for themselves and their family. Duration: One day: 9:00-16:30 There is a short multiple choice test at the end of the day. CIEH Level 2 Award 5

Health and Safety Taking health and safety in the workplace seriously can help reduce the risk of accidents, sickness and expensive civil claims. Employees play a vital role in running a successful business and they must have the correct knowledge and attitude to enable them to do this. All of our Health & Safety courses can be tailored to suit your workplace and the hazards and risks associated with your work activities. 6

Health & Safety in the Workplace A basic understanding of key health and safety issues, including; The importance of health and safety in the workplace How to identify the hazards and risks related to the workplace Understand basic workplace health and safety procedures. Ideal for those entering the workplace for the first time, such as school leavers and those on work experience, as well as part of a general induction for any new employee. Duration: Half day: 9:00-12:00 There is a short multiple choice test at the end of the session. CIEH Level 1 Award Health & Safety in the Workplace To ensure learners have the practical information needed to carry out their duties in a safe manner, reducing the risk of accidents to themselves and others. It will provide an understanding of; Hazard and risk Main causes of accidents Ill health Manual handling Hazardous substances and noise Accident prevention methods Workplace equipment and task design to minimise risks. All employees who have a role to play in keeping their workplace safe, ensuring the safety of customers, contractors and members of the public. Duration: One day: 9:00-16:30 There is a short multiple choice test at the end of the day. CIEH Level 2 Award 7

An understanding of hazardous substances and how these can potentially be eliminated, controlled or made safer. What to expect from a COSHH risk assessment This course complements the Level 2 Award in Health & Safety in the Workplace. Any employee who handles hazardous substances including those in manufacturing, cleaning, healthcare, transport, utilities and office environments. It would also benefit those responsible for the control, procurement and disposal of such substances. Duration: Half day: 09:00-12:00 There is a short multiple choice test at the end of the session. Principles of COSHH CIEH Level 2 Award Principles of Manual Handling An understanding of how to identify the risks associated with manual handling; Learn the value of risk assessment How to make recommendations to manage risks. Anyone needing to understand the theory of manual handling tasks at work, such as those with responsibilities for health & safety and monitoring others. Duration: Half day: 09:00-12:00. There is a short multiple choice test at the end of the session. CIEH Level 2 Award 8

Principles and Practice of Manual Handling A combination of theoretical and practical elements of manual handling, including; Techniques to lift, carry, push and pull objects safely within individual capabilities Identify and understand the risks associated with manual handling Learn the value of risk assessment and how to apply it and make recommendations to manage risks. Under the Manual Handling Operations Regulations 1992, employers are required to take appropriate steps to reduce the risk of injury to employees this includes suitable training and this course is tailored to fit these requirements. It also complements the Level 2 Award in Health & Safety in the Workplace course. Duration: One day: 09:00-16:30 There is a short multiple choice test at the end of the day. CIEH Level 2 Award Risk Assessment Principles & Practice CIEH Level 3 Award A practical course it will enable employees to conduct risk assessments, with the necessary technical knowledge in relation to the activities/environments/issues; Organise and implement a risk assessment programme Participate in the identification of specific training needs for the activities being assessed An understanding of associated legal requirements Promote improved standards of health and safety within an organisation. Employers and employees tasked with developing and documenting a risk assessment in the workplace in order to comply with the Management of Health and Safety at Work Regulations 1999. Including team leaders, supervisors, site managers and managers, health & safety specialists and any other personnel contributing to the risk assessment process. Duration: One day: 9:00-16:30 Assessment is by a workplace based assignment to put into practice the risk assessment method learnt during the course and to be completed and returned after the course. 9

Risk Assessment for Childcare Workers Wakefield Council Certificate Duration: An overview of the theory and practice of risk assessment, specifically written to help people who work with children comply with the health & safety requirements of Ofsted. How to conduct risk assessments Organise and implement a risk assessment programme Identify specific training needs for the work activities being assessed. Anyone who works in the childcare sector where risk assessments are required by their local authority and/or OFSTED. Half day: 09:00-13:00 (usually held on Saturdays). Working Safely IOSH Award Duration: A practical and interactive course employees will learn; Identification of common hazards in the workplace showing clear examples Definition of hazard and risk using familiar scenarios Improving safety performance by bridging the gap between managers and the workforce Encouraging all employees to play a part in processes commonly seen as just down to supervisors and managers Protecting the environment by looking at how individual team members can get involved in reducing environmental impact. For people at any level needing a grounding in the essentials of health and safety at work. The course allows progression to the IOSH Managing Safely and beyond and matches the HSE s passport to health & safety. One day / 6 hours There is a short multiple choice test at the end of the day. 10

Training courses for business Booking Form title, code and date Cost Full name: Position: Company name: (If applicable) Address: Postcode: Telephone number: Email address: Preferred method of communication: n Post n Email Agresso code: (if internal) Please indicate how you heard about us: n Previous course n Council website n Leaflet n Friend/colleague n Workplace n Other

Booking Form continued Candidate(s) details: (Please list everyone attending, including the correspondent if they are also a candidate) Full name Date of birth Email address Emergency contact tel. no. Assistance required? n Yes n No Full name Date of birth Email address Emergency contact tel. no. Assistance required? n Yes n No Full name Date of birth Email address Emergency contact tel. no. Assistance required? n Yes n No Full name Date of birth Email address Emergency contact tel. no. Assistance required? n Yes n No Full name Date of birth Email address Emergency contact tel. no. Assistance required? n Yes n No Full name Date of birth Email address Emergency contact tel. no. Assistance required? n Yes n No If assistance is required, please indicate what kind and for which candidate: Name: n Access n Reading n Writing n Other n Language (please specify which alternative language paper) Signature Date / / By signing above you also agree to our terms and conditions (see over). The person with responsibility to approve expenditure on behalf of the company MUST sign.

Terms and conditions of booking 1 By booking a place on a training course, you are entering into a written agreement with Wakefield Council. 2 Once booked onto a specific training event, you are giving an undertaking to attend the event at the agreed cost. Changes and cancellations: 3 You will receive confirmation of your booking within 36 hours of making it, then approximately three weeks before the date of your course we will send a reminder with further information including the syllabus and directions to the training venue. It is the responsibility of the person who has booked the course to ensure that this information is passed onto the candidates they have booked it for. 4 Once the course details have been confirmed costs are liable as detailed below. Notice of cancellation More than 15 working days Between 6 and 15 working days % of course fee to be charged No charge 50% 5 working days or less 100% 5 We very occasionally have to cancel or move the date of courses. If this happens we will contact you as soon as possible and offer you either a transfer to another course or a full refund. Transfers: 6 If you notify us more than 15 working days from the course date you may transfer to another course with no cost, any shorter time period may incur a 10 administration fee. Fees: 7 Cheques should be made out to W.M.D.C. and have the payee name and address written on the back. 8 If you have chosen to receive an invoice for training it must be paid within 28 days of the date of the invoice. Invoices will incur an additional 3 charge per invoice on the course cost. 9 Certificates for the course will not be released until payment has been received in full. Free and subsidised courses: 10 Any courses which are wholly funded and advertised as free will be provided with no charge. 11 If the candidate fails to attend a free course the full, unsubsidised, course cost may be charged. An admin charge of 10 will be charged for each candidate that failed to attend unless we received notification in line with the above cancellation policy. 12 Where courses are part funded and a candidate fails to attend we reserve the right to charge the full course cost, including the amount subsidies by the funding agency, unless notification is received in line with the above cancellation policy. The amount may be more than the advertised cost. Data Protection Act 1998 Your personal data will be held in accordance with the Data Protection Act 1998. Your details will be stored and used by Wakefield Council to provide you with news and information relating to its services. Your information will only be shared with the relevant accrediting governing body and agencies communicating information about Council services on behalf of Wakefield Council. If you do not wish to be contacted, please tick the box n

Internal use only Receipt Number: Customer ID: Entered on Systems: Auth. Code / Inv. No: Confirmation sent: Acknowledgement sent: Contact us Health Development Unit Wakefield One, PO Box 700, Burton Street, Wakefield WF1 2EB Sat Nav postcode: WF1 2DA Telephone: 01924 305971 email: hdu@wakefield.gov.uk Web: www.wakefield.gov.uk/training

Managing Safely IOSH Award An in depth look at managing health and safety using practical learning techniques delegates will learn how to; Assess risks; control risks, understand responsibilities Identify hazards Investigate accidents and incidents Measure performance Protect the environment A practical programme full of step-by-step guidance with a sharp business focus and innovative format with clear scenario s that managers can relate to. Managers and supervisors of any organisation or sector. Providing an understanding of the practical actions they need to take to handle health and safety in their teams. Duration: The course is taught over 4 days and can be arranged to suit, running either over 4 consecutive days or 1 day over 4 weeks. Each day will run from 09:00-16:00. Assessment is by short written test and workplace project which enables people to put into practice what they have learnt in their own workplace. 11

First Aid First aid is a key life skill and our courses cover all aspects of it including; Employers are required to provide suitable first aid equipment, facilities and personnel to enable immediate assistance to be given to employees if they are injured or become ill at work. The Health and Safety, First Aid Regulations 1981 (as amended October 2013) places the responsibility on the employer to identify how many employees are trained in first aid and which type of training they need. If you are unsure please ask us for further advice. Paediatric first aid is an OFSTED requirement for child-minders and employees in nurseries, schools and children s centres for anyone caring for and working with children. The national standards for first aid in childcare settings state that at least one person who has a current paediatric first-aid certificate must be on the premises at all times when children are present. Additionally, at least one person with a current paediatric first-aid certificate must accompany every outing. We also offer a mini-first aid course at community and children s centres for parents who want to increase their confidence but don t need a formal qualification, these are funded through the Child Accident Prevention Partnership and organised through the centres. 12

Emergency First Aid at Work CIEH Level 2 Award This course combines theoretical and practical elements to enable employees to understand the role of a first aider, How to deal with first aid incidents including unconscious casualties, bleeding, choking, shock, minor injuries and resuscitation Practice and discuss first aid techniques. Anyone identified by their employer as having a role in first aid within their workplace. Suitable for those working in lower risk environments such as offices shops and schools. Duration: One day: 9:00-16:00 Assessment is during the practical sessions and a short multiple choice test is held at the end of the day As with all first aid qualifications, this qualification lasts for three years and must be renewed after that time. You will receive a pass card with the expiry date clearly marked. Paediatric First Aid CIEH Level 2 Award Duration: Equips learners with skills and knowledge in Paediatric First Aid and offers a nationally recognised qualification as a paediatric first aider. Two unit award comprising paediatric emergency first aid and managing paediatric illness and injury Understanding the role of a first aider How to deal with first aid incidents including unconscious casualties, bleeding, choking, shock, minor injuries and resuscitation in relation to young children Practice the skills needed to administer first aid to an infant or child. Anyone working in child-care settings with a responsibility for caring for infants and children, who requires a nationally recognised qualification. 12 hour course: 09:00-15:30 over 2 days, (usually held on Saturdays) Assessment is throughout the course during the practical sessions with a short multiple choice test at the end of the course. 13

Environmental Protection Environmental issues impact on every organisation. The rising costs of energy and raw materials, growing awareness in clients and increasing environmental legislation mean environmental performance should be monitored by all organisations. Being more resource efficient can save money and will also appeal to customers who are becoming increasingly aware of the environmental impact of businesses. Tackling environmental issues can bring benefits to a business including reduced waste and utility costs, reduced liabilities and access to new markets and investors. 14

Environmental Awareness Wakefield Council Certificate Duration: An awareness of key environmental concepts and an introduction to environmental management systems. Understand key terms and definitions of pollution Identify the links between work roles and a range of environmental impacts Identify key issues related to energy use and carbon management, waste minimisation, water use, pollution and emergency planning. Useful for any employee being introduced to environmental issues for the first time. It will provide an understanding of how energy bills can be reduced to save businesses money and how the information can be used to increase green sales to customers. Half day / 3 hours. Environmental Principles and Best Practice Identify primary local and global environmental impacts of an organisation; Understanding of key terms and definitions of pollution Environmental law Business benefits in adopting an environmental management system Identify key issues related to energy use and carbon management, waste minimisation, water use, pollution and emergency planning How to develop environmental programmes to benefit the businesses they work for and help them comply with current legislation. This qualification will help businesses with an Environmental Management System and is aimed at supervisors who are being introduced to environmental issues for the first time. Duration: One day: 9:00-16:30 There is a short multiple choice test at the end of the day. CIEH Level 2 Award 15

Online s Our online courses provide candidates with the flexibility to study at their own pace at a time and location that is convenient for them. You can bookmark your place and stop or start anytime, create training plans and records, download content, print your own certificate of completion following an end of course test, and complete in-course quick reviews. All our courses are CIEH modules which can be used to prepare candidates to undertake the exam leading to a CIEH (Ofqual regulated) Award so we give you the option to sit a further short, multiple-choice, tutor observed, test to upgrade your certificate. Uniquely to other e-learning courses our test sessions consist of an hour tutor led revision then the test to enable you to gain a nationally recognised qualification (you will need to bring your online pass certificate to enable you to sit the test). 16

Food Safety awareness CIEH equivalent to Level 1 Duration: Understand the basic requirements of food safety and hygiene; How to keep clean and hygienic How to keep work areas clean The role an individual plays in reducing contamination Identify key food safety issues. All employees in a food related environment as part of their induction. Staff who are not directly handling open food but need to be aware of the risks including waiting staff in restaurants and hotels, cashiers in food retail outlets and warehouse staff. The course is also ideal for young adults leaving school and entering the workplace for the first time. E-learning courses are completed at the learners convenience and generally take 4 hours to complete. Food Safety in Catering CIEH equivalent to Level 2 The importance of food safety and knowledge of the systems, techniques and procedures involved; Understanding of how to control food safety risks (personal hygiene, food storage, cooking and handling) Confidence and expertise to safely deliver quality food to customers. Anyone working in catering who prepares, cooks or handles food to ensure that the food they serve or sell is safe to eat. Includes food handlers in schools, restaurants, churches, home caterers, mobile traders, pubs, care homes, takeaways and more. It is recommended to retake this course every three years. We can provide this course in English, Cantonese or Mandarin. Duration: E-learning courses are completed at the learners convenience and generally take 4 hours to complete. 17

Health & Safety in the Workplace CIEH equivalent to Level 1 Duration: This course is designed to give a general understanding of key health and safety issues. The importance of health and safety in the workplace How to identify the hazards and risks related to the workplace Understand basic workplace health and safety procedures. Ideal for those entering the workplace for the first time, such as school leavers and those on work experience, as well as part of a general induction. E-learning courses are completed at the learners convenience and generally take 4 hours to complete. Health & Safety in the Workplace CIEH equivalent to Level 2 Duration: An understanding of hazard and risk; The main causes of accidents and ill health such as manual handling Hazardous substances and noise Accident prevention methods Workplace equipment and tasks designed to minimise risks. Anyone in a workplace. Employees have a vital part to play in keeping their workplace safe and healthy and to ensure the safety of customers, contractors and members of the public. E-learning courses are completed at the learners convenience and generally take 4 hours to complete. 18

Environmental Principles and Best Practice Equivalent to CIEH Level 2 Award Duration: Identify primary local and global environmental impacts of an organisation; Understanding of key terms and definitions of pollution Environmental law Business benefits in adopting an environmental management system Identify key issues related to energy use and carbon management, waste minimisation, water use, pollution and emergency planning How to develop environmental programmes to benefit the businesses they work for and help them comply with current legislation. This qualification will help businesses with an Environmental Management System and is aimed at supervisors who are being introduced to environmental issues for the first time. E-learning courses are completed at the learners convenience and generally take 4 hours to complete. 19

Find out more online: Training course calendar Download course syllabuses Directions and details of how to find us, including near-by parking Prices* * Our courses have no hidden costs. The price quoted includes examination fees, certificates, course materials and VAT. Discounts We offer discounts for the following: Groups of 8 or more Schools, childminders and other childcare providers Registered charities Holders of the Environmental Health eatwell award or Healthy Business Award Customers who have a Pest Control contract with Wakefield Council s Environmental Health team Businesses that have a Primary Authority or key account relationship with the Council Book a place now: Online at www.wakefield.gov.uk/training By phoning 01924 305971 - you can also pay for the course over the phone Return the enclosed booking form Email us: hdu@wakefield.gov.uk Contact us Health Development Unit Wakefield One, PO Box 700, Burton Street, Wakefield WF1 2EB Sat Nav postcode: WF1 2DA Telephone: 01923 305971 email: hdu@wakefield.gov.uk Web: www.wakefield.gov.uk/training