Become an ECQA Certified Innovation Manager www.ecqa.org How? Through an ECQA Certified Online Training Campus When? Starting date 3. 5. 2010 Starting date 20. 9. 2010 Who? - company managers - innovation managers - technology transfer managers - quality managers - project managers - division managers Costs? 1000,- per participant excluding examination costs and VAT
Aim of the Training The ECQA Certified Innovation Manager Course is specifically designed for providing managers (of IT and service companies, not for profit innovation associations, and innovation decision makers) with the knowledge and skills needed to establish: - Creative Organizational Learning Environments, - Knowledge Management Concepts, - Customer Relationship based Learning and Planning, - Market Research based Strategies, - Team Learning Environments, - Team Motivating Environments, - Concepts to favour and empower personal skills, - systemic innovation processes with dynamic feedback loops, - project management that unleashes innovative powers of team members, - organizational concepts allowing innovative persons to reach acceptance for new ideas and strategies. Participants, who will successfully pass the ECQA exam for ISQI/ECQA Certified Innovation Manager, will be able to justify their skills with the Europe wide market recognised certificate. It will provide them with the key skills to create a learning organisation concept within their organisations. Background The ISQI/ECQA certified Innovation Manager is one of the eighteen job roles, for which the certification and training schema is running all over Europe. The ECQA (www.ecqa.org) is a non-profit association and provides an examination and certification system, meanwhile other authorised bodies provide training services. The certification and the training system comply with guidelines for European Qualification Framework, aimed to assure that trainings offered all over Europe are comparable in relation to content and outcomes. Accreditation of exam organizations, training organizations and trainers assure that the same level of service quality is assured all over Europe. Target Group company managers Learning organisations adapt themselves continuously to the market needs and thus run more efficiently than traditional companies. - 1 -
innovation managers The course offers a step by step method to establish a learning organisation architecture for your organisation. Technology transfer managers The course illustrates which roles new technologies and infrastructure play in creating learning organisations. quality managers The course illustrates which role quality assurance and the tracking of innovation metrics play in creating learning organisations. project managers The course illustrates how project managers empower innovation and help innovation to be exploited. division managers In the course the participants elaborate a learning organisation concept for their firm which division managers can forward to implementation plans. Training Program The training course will be held online on the Learning Management Systems Moodle and for Self Assessment and the Exam the ECQA Skill & Exam Portal is used. Schedule Week 1 Understanding innovation management Knowledge Management Skills Management Customer Relationship Management Week 2 Networking Market Research Presentation Skills Communication and E-Skills Week 3 Innovation Process Management Innovation factors in Project management - 2 -
Corporate Wide Innovation Management - 3 -
Week 4 Team Communication Conflict Management Distributed Team Management Motivation Building Week 5 Personal Characteristics Learning Culture Cross Cultural Learning Factors Case Studies 33 case studies will be used from an elaborated case study pool Assignments The training will be based on assignments, active elaborations by the course participants, and discussions. All course participants will create a learning organisation concept for their firm (= outcome of the course). Specifically the following exercises will be emphasised: - Analysis of core competencies and learning spirals / cycles - Analysis of distributed learning teams - Definition of innovation processes, which are adapted to learning organisations - Analysis of cultural differences and their impact on the innovation processes - Analysis of the required technology infrastructure - Design of a convincing concept presentation to the top management Each week a Skype conference is organised where the training material is briefly explained, the assignments and goals are introduced and the previous assignments are discussed. Trainers are also available during the week for individual Skype conferences or discussions. Certification and Exams To be accredited as an ECQA Certified Innovation Manager ALL elements need to be passed. The multiple choice exam will be online on the ECQA Skill & Exam System. The exam is modular, which means that if a participant passes a certain element that element is recognised as successfully passed element on the long term. On the certificate all elements, which the participant passed, are listed. For examination of missing elements participant may apply to a new exam, independently of previous exams. Each element includes 10 random generated multiple choice questions. To pass the element at least 66,7% has to be reached. The exam takes 4 hours and approximately 150 questions have to be answered. Those participants which have passed will be published on the ECQA web page list of ISQI/ECQA Certified Innovation Managers (if they will approve the publishing). - 4 -
The certificate will be issued by ISQI (www.isqi.org) in the name of the European Certification and Qualification Association (ECQA). Trainers Dr Richard Messnarz General Chair of EuroSPI (European Systems and Software Process Improvement and Innovation) since 1994 1996 1998 expert developing the Best Regional Innovation Transfer Method used by regional innovation centres and basing on a study of 200 innovative companies in Europe. 2001 2003 technical coordinator of a project where 59 innovative teams have been connected using a team-working platform (44 participating research companies) and where rules were analysed, how innovative teams act and behave. 2003 2006 Project leader of the ORGANIC project developing the course for certified innovation managers. The materials focus on the aspect of learning organisations. Since 2003 moderator of the German SOQRATES Initiative (Bayern Initiative), in which now 24 leading companies cooperate in cross company task forces. 2005 2007 technical coordinator of the EQN (European Quality Network) project in which the standard certification processes underlying ECQA have been developed. 2008 2009 technical director of the EU Cert Campus project where European learning portals for a cluster of professions have been set up. Since 2008 Vice President of ECQA www.ecqa.org Registration To register for the online course please visit www.iscn.com/coursesindex.html In case of questions related to the registration: BA Adrienne Clarke, aclarke@iscn.com In case of questions related to the course content: Dr Richard Messnarz, rmess@iscn.com - 5 -
More Information can be found at www.ecqa.org. - 6 -