YOUR WHOLESALE PARTNER IN PORTUGAL

YOUR WHOLESALE PARTNER IN PORTUGAL

WHO? A Portuguese telecommunications and Information technology provider focused mainly on the enterprise and government sectors. Retail Fiber network MPLS VoIP ICT AWS Partner ISO/IEC 27001 ISO/IEC 20000 1999 2000 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Operations startup Mass call Data Center MEF ISO 9001 ISO 14001 Hosted Voice Solutions Virtual Data Center

WHO? OUR MISSION OUR VALUES OUR INDICATORS To provide innovative telecommunications and information technology solutions, that along with an excellent service and an attitude of partnership and availability, allows technological advances and increased efficiency for all organizations. Aim to the future Build strong relationships with customers Work with integrity and trust Care about society and the environment Profitable, solid and financially autonomous company. 2013 Revenues ( M) 24,1 EBITDA ( M) 1,4 Financial debt 0

WHY? Because we can provide you with the right answers, cope with your service levels requirements and present you with the most competitive pricing. Every time. 15 years of expertise; ISO/IEC standards certified (9001, 14001, 20000 and 27001); Complete coverage of the Portuguese territory; Large, flexible, responsive and reliable services portfolio; Proven experience in developing and implementing tailored solutions.

HOW? NGN WITH NATIONAL COVERAGE 13 CONNECTED DATA CENTERS 10.000 KM OF OPTICAL FIBER 160 MILLIONS OF VOICE MINUTES 2 DATA CENTERS 20 METROPOLITAN AREA NETWORKS OFF NET EXTENDED REACH 2 INTERNATIONAL POINTS OF PRESENCE 3 VIRTUAL DATA CENTERS 57% O&E STAFF 41 NATIONAL POINTS OF PRESENCE 24x7x365 SUPPORT

WHOLESALE SERVICES INFRASTRUCTURE DATA SERVICES VOICE SERVICES DARK FIBER DATA CENTER COLOCATION BARE-METAL SERVERS CLOUD SERVICES VIRTUAL DATA CENTER VIRTUAL MACHINES & NETWORK STORAGE BACKUP DISASTER RECOVERY INTERNET DEDICATED INTERNET ACCESS SHARED INTERNET ACCESS ETHERNET CARRIER ETHERNET SERVICES ETHERNET OVER IP IP TRANSIT MANAGED SERVICES MPLS & IP VPN INTEGRATION & SUPPORT SERVICES NUMBERING NOMADIC SHARED COST TOLL FREE PREMIUM CALLING CARD TERMINATION NATIONAL INTERNATIONAL LOCAL ACCESS POTS ISDN SIP TRUNKING WHITE LABEL

INFRASTRUCTURE SERVICES DARK FIBER Maximize control and scalability Covering the major Portuguese cities, DF is a physically secure, private platform for dedicated, scalable and virtually unlimited bandwidth. With dark fiber you use your own electronics to light the fiber, and therefore keep complete control on the bandwidth and services supported. DATA CENTER Efficiency and performance Our Datacenters provides the perfect conditions for your colocation needs in Portugal. With increased efficiency and performance through purposebuilt design, allows the deployment of a large scope of solutions and an exchange point with national and international Carriers. Location Colocation space Energy Lisbon Oporto Open floor Rack space Cabinet Private Cages 230V AC -48V DC MMR Remote Hands Internet Connectivity Leased Lines Managed

DATA SERVICES INTERNET ACCESS Dedicated and shared Internet Access Local tail access is available with different technologies and interfaces, from a shared ADSL to a 10Gb Ethernet our Connectivity services portfolio offers cost-effective solutions to always match the client s requirements. Ethernet up to 10Gbps; NDSL up to 24Mbps; BDSL up to 50Mbps; Wireless up to 1Gbps. IP TRANSIT Global connectivity and competitive pricing IP Transit provide the best route selection for your destination to the Internet with built-in redundancy and fault tolerance, offering carrier-grade service to telecom operators, Internet service providers (ISP), Application Service Providers (ASP), content players, and other users demanding high-quality performance and connectivity into the Internet backbone. BGP or static routing configuration; Black Hole; Multiple Tier 1 IP Transit providers; Direct connection with Portuguese; Internet Exchange Point (GigaPIX).

DATA SERVICES ETHERNET Customized solutions to meet your needs Supported by an extensive domestic local network infra-structure, Ar Telecom can provide a high quality point-to-point services with speeds that range from 2Mb up to 10Gb. Ar Telecom s metro network is available in the major Portuguese cities. It s a Layer 2 service which provides intra and inter-metro connectivity, offering point-to-point, point-to-multipoint or multipoint-to-multipoint connectivity between sites. Different service levels are also available on a per site basis. Local tail Duplex Bandwidth Fiber (Ethernet, SDH) Copper (Ethernet, SDH,DSL) Wireless (Ethernet, SDH) Full 2Mbps to 10Gbps Symmetrical Dedicated and shared Contention ratio 1:1, 1:2, 1:10, 1:20: 1:50 Traffic limit Point of Delivery Options Uncapped Lisbon Porto Madrid 4 Service Levels Managed CPE Installation and Maintenance

VOICE SERVICES NUMBERING We offer a variety of Portuguese non geographic numbers ranging from Toll Free Numbers to Premium numbers. 300 Nomadic Number 800 Toll Free Number 808 Shared Cost Number 882 Calling Card Number 707 Premium Number 760 Premium Number TERMINATION Access interconnection and termination options delivered worldwide. Portugal termination Direct routes with large capacity, always with the best quality and price. International Termination SIP and TDM Interconnections with several local and global carriers allow us a worldwide coverage. LOCAL ACCESS We offer a variety of voice access to our customers. POTS Analogue lines Basic rate ISDN lines Primary rate ISDN lines SIP Trunking WHITE LABEL Use our voice infrastructure to offer direct services to the Portuguese market with your own brand.

CLOUD SERVICES VIRTUAL DATA CENTER Cloud computing, storage and disaster recovery Ar Telecom Virtual Data Centre utilizes the latest virtualization technologies, to offer businesses a new way of managing IT infrastructure, to deliver on-demand computing resources quickly and easily. Depending on your business specifications we are able to provide public, private and hybrid cloud hosting solutions. Ar Telecom offer proven experience, solid service level agreements, application migration expertise, managed storage services and security services. Ar Telecom s VDC service provides: Virtual Machines. Distributed Computing and Storage. Integration with physical data networks. Complementarity to bare metal and housing offers. Disaster recovery solutions and distributed replication for all major hypervisors. Backup solutions to virtualized and physical infrastructure. Access to optional managed services like database and server administration among others. Software licensing.

MANAGED SERVICES MPLS AND IP VPNS Connect key locations under one network Easily create a full mesh network, connect key locations locally, nationwide, or internationally, we ll bring them all together, regardless of the access technologies or interface. Our Next Generation MPLS IPVPN can cope with expansion plans and easily incorporate new sites, allowing you to up-sell and cross-sell complementary services. INTEGRATION AND SUPPORT SERVICES Onsite installation and support Provide remote and on-site technical resources in all of Portugal. Local Installation services; Local troubleshooting services; Equipment Support and maintenance; Network Monitoring; Remote hands.

OUR PARTNERS

AR TELECOM Edifício Diogo Cão, Doca de Alcântara 1350-352 Lisboa Phone: (+351) 210 301 259 E-mail: wholesale@artelecom.pt www.artelecom.pt