Junjie (Gemeniano) B. Crisante Jr, PMP, MBA D3G Y10 Bldg, Unit 2-E Km 5, Buhangin, Davao City, Davao del Sur 8000 +63 998 992 0226 gbcrisante@gmail.com Junjie Crisante CAREER PROFILE I am a management consultant with focus on the areas of strategy, operations and project management. I specialise in helping businesses develop solutions to their existing challenges through on-the-ground insights and data, which are presented in a meaningful way that enables management decision making. My MBA training from Australia is instrumental in framing business problems of various complexities and managing their inherent uncertainty. Prior to my consulting role I have led complex, global projects, partnered with cross functional project teams across Asia-Pacific region, whilst managing expectations and relationships with multiple and diverse stakeholders. These projects are in support to the strategy put forth by large, global clients. As a project manager, I am responsible for driving client buy-in through communicating the business case and outcomes that the project is expected to deliver across my client s organisation, and then implementing those business outcomes within the agreed key milestones and timelines. My areas of passion are business and corporate strategy, marketing, and human resource management. I also extend my consulting talent to non-profit organisations through volunteer work. Keywords: Consulting, project management, strategy, business analysis, people management, enterprise control, influence through language and ideas. EDUCATION MASTER OF BUSINESS ADMINISTRATION University of Melbourne, Melbourne Business School Aug 2013 Sep 2014 Recipient, Asian Development Bank (ADB)-Japan Scholarship. Melbourne Business School Marketing Association Leadership Team (2013-2014). Melbourne Business School Energy and Resources Club Leadership Team (2013-2014). BACHELOR OF SCIENCE IN ECONOMICS School Of Economics, University of the Philippines Jun 2003 Apr 2007 Cum Laude Honours Graduate. Awardee, Gerardo Sicat First Best Undergraduate Paper in Economics (2007) for the paper Decoding Procyclical Productivity and Inflation Dynamics by Timescale using Multiresolution Wavelet Decomposition and Analysis: The Philippine Case. Recipient, UP School of Economics Student Council Scholarship. PROFESSIONAL CONSULTING EXPERIENCE KENNEMER FOODS INTERNATIONAL, INC Davao City, Philippines Consultant and Grower Management Specialist Nov 2014 - present Kennemer Foods specialises in the growing, sourcing and trading of high quality cacao beans for export. Its inclusive growership program which targets smallholder rural farmers whilst pursuing sustainable farming practices positions the Philippines as a potential important player in the international cacao market by 2020. Reporting directly to the Chief Executive Officer, led the data standardisation and sanitation efforts across the organisation on the information requirements pertaining to the existing growers. This is to facilitate the data collection in meeting the organisation s KPIs. Using the insights obtained via local farm visits, observations and farmer-level interviews, designed an endto-end farmer monitoring & evaluation process that will support the data collection and farm plan review process at the grower level. Determined from existing and readily available applications and led the testing of the potential mobile-based solution to facilitate monitoring and evaluation (M&E) data collection in remote farm areas 1
Using a consulting framework, identified the current gaps and variance in terms of infrastructure, human resources and methods employed by the different centres in recording and reporting grower information. Increased the level of excel quotient of the organisation by developing and training the data managers in the maintenance and presentation of management-relevant data through excel-based functionalities (e.g. VLOOK-UP, PIVOT tables, and Slicer functionalities). FASTTRACK RECRUITMENT SOFTWARE Strategy Consultant Sep 2014 Oct 2014 FastTrack is the largest provider of core business applications for the Australasian recruitment industry with thousands of active users. The company s products has been installed by over 600 corporate clients such as Manpower and Chandler Macleod, few of the largest recruitment enterprises in Australia. Provided strategic insight by understanding the size and key players of the market for software for the Australia and New Zealand contingent labour industry. Reporting to the Chief Executive Officer, performed market analysis on FastTrack s business environment which includes estimating the size of the market and providing analysis on the company s key competitors in each of the market segments. This exercise is expected to drive decisions as to where the company could pursue growth using its finite resources. AUSTRALIA POST SHARED VALUE PROJECT Strategy Consultant at the Asia Pacific Social Impact Leadership Centre (APSILC) Apr 2014 - May 2014 Australia Post is the national postal service and has been keeping Australia connected for more than 200 years. Primary products/services include delivering mail, helping businesses and consumers with parcels, and providing a national retail network that supports local communities and organisations. Synthesised the best practice of selected international organisations in terms of their corporate social responsibility (CSR) strategy and their shift towards a real enterprise wide Shared Value (SV) strategy. Analysed these corporations successful approaches to communication outcomes, providing Australia Post management workable models in their development and implementation of a Shared Value strategy whilst supporting their 2020 brand and marketing targets. Summarised frameworks gathered from desktop research on Shared Value into a preso material that will be helpful for Australia Post management s analysis on how Shared Value strategy differs across industries and business models. SOCIAL TRADERS CONSULTING PROJECT Management Consultant Mar 2014 Jul 2014 Provided strategy and consulting support (emphasis on strategy, business development, marketing and finance) to a start-up social enterprise based in Melbourne to help secure the required funds from investors and officially launch the business by September 2013. BUSINESS IN ASIA CONSULTING PROJECT Shanghai, China Management Consultant Dec 2013 Apr 2014 Investigated the feasibility of creating an exchange and partnership program between a vocational school from Victoria, Australia and one from Nantong, China. Executed on the ground interview with students in China to determine synergies between the two potential partnering schools. HEWLETT-PACKARD (HP) ASIA PACIFIC Functional Consultant Jul 2007 May 2009 Implemented the SAP accounting solution for a global FMCG client s operations in Nigeria focusing on their marketing business activities. This led to onsite key users to properly perform accounting treatment their marketing activities using SAP (using the company compliance requirements) for the first time in July 2008. Redesigned the SAP accounting solution of an acquired plant in India in its accounting treatment of nonmanufacturing business processes as part of a global business merger. This helped India key users transition from their phased out systems to SAP and thus comply with the acquiring company s accounting standards for the first time in April 2009. 2
Implemented the SAP 6.0 accounting system upgrade for the MNC clients operations in Korea and Japan, covering the marketing and non-manufacturing business processes. This led to onsite key users to properly close their accounting books using the latest SAP technology as of Jul 2009. PROFESSIONAL PROJECT MANAGEMENT EXPERIENCE HEWLETT-PACKARD ASIA PACIFIC Hewlett-Packard (HP) Asia Pacific is HP s solution and delivery centre (around 3000 employees) based in the Philippines and is primarily focused on delivering consulting, IT service management and project management services to global clients. Key technologies in the Manila site include SAP and Microsoft, to name a few. Senior Project Manager May 2009 Jul 2013 Delivered consulting projects to global clients in the implementation of SAP accounting and analytics. The assignments require regular reporting to executive managers responsible for the entire global project portfolio. Projects are typically between 6 months-1 year in duration. Led 11 SAP consultants in delivering a $2.7bn global brand divestiture project across 10 Asia-Pacific countries within tight simultaneous project timelines. The on-time delivery supported the client s target of achieving an after-tax gain of $1.5bn after the transfer of the food brand to its new parent company. Delivered on time, on budget a $300K, multi-phase SAP implementation project for a multinational FMCG company using an offshore delivery model. This enabled its baby care plant in Nigeria to start its operations on schedule by having all technical and accounting requirements promptly set-up in time for the plant s procurement and production activities while significantly achieving savings for the client. Integrated a global FMCG business trade management analytical applications with its SAP accounting solution under a multi-vendor environment. This enabled the client s regional managers to analyse the efficiency of their promotional activities across Asia-Pacific and Central Europe markets using real time accounting information from SAP. NATIONAL AUSTRALIA BANK CASE CHALLENGE 2014 National Australia Bank Group is a financial services organisation with over 12,400,000 customers and 42,000 people, operating more than 1,800 stores and Service Centres globally. Its major financial services franchises in Australia are complemented by businesses in New Zealand, Asia, the United Kingdom and the United States. It is one of the big four banks in Australia. Initiative Lead and Marketing Head May 2014 - Jul 2014 Spearheaded and organised the first case competition in Melbourne Business School to be sponsored by the MBS Marketing Association and the National Australia Bank (NAB). Steered the case competition process for NAB in identifying insights as to how they could follow up their extremely successful Break-Up marketing campaign in 2012. The case material used is first of its kind between the Melbourne Business School and National Australia Bank partnership and is set for Harvard Business Review publication. Developed the marketing campaign to secure participation from MBS student community while at the same time assist NAB identify potential recruitment opportunities. CORPORATE LEADERSHIP HEWLETT-PACKARD ASIA PACIFIC Spearheaded HP-wide employee engagement programs in Manila by voluntarily taking on leadership roles in company initiatives in addition to billable project work and team leader responsibilities. These responsibilities require constant interfacing and reporting to the executive leadership team to enable decision making. Strategic Communications Lead Apr 2012 May 2013 Designed a strategic analysis tool for SAP Solutions Integration Tower managers in HP Manila by decomposing the company-wide 2012 workforce survey results obtained from over 2,000 employees. This resulted to a strategic communications method for managers in addressing key opportunity areas and measuring success for both employee engagement and retention initiatives for fiscal year 2013. 3
Developed the branding, marketing and communication strategies for HP Manila initiative to drive employee engagement on the areas of knowledge management and culture initiatives. This led to over 50% lift in employee engagement across the 600-strong organisation. Strategised and implemented company-wide branding and campaign on the HP corporate values in 2012 in Manila. The innovative marketing communications translated to 100% review of managers and employees of the company s values without the use of lecture-based methods. Strategy Management Lead Apr 2012 May 2013 Managed the performance and execution of plans of the 11 strategic arms within the 150-strong Financial and Controlling Solutions (FCS) team in HP Manila, ensuring that all of these strategies are aligned to the corporate goals. Analysed and identified areas of synergy across strategy teams resulting to increased collaboration and effectiveness of implemented initiatives. 4
Values Strategy Management Lead Apr 2011 Apr 2012 Developed and implemented the overarching corporate values framework for the 150-strong Financial and Controlling Solutions (FCS) organisation in HP Manila, ensuring that all of these team values are aligned to HP s corporate values. Designed values extraction exercise which became the framework for subsequent values exercises across the other HP teams in Manila. The resulting information was then used by HP management in developing culture initiatives in the company. Promoted to overall FCS Strategy Management Lead after a year. HP Manila SAP FICO Back Office & Product Cost Accounting Team Lead Feb 2010 May 2013 Managed and supervised 11-25 SAP consultants as a team leader in addition to billable project work. Developed, mentored and trained the succeeding team leaders in preparation for personal promotions in HP. Mentored and motivated 15 SAP technology consultants, either taking on business analyst or technical subject expert roles, in their assigned Supply Chain management-intensive projects. Supervised their project delivery performance which resulted to consistent above-target client satisfaction scores. Liaised between HP Manila and HP UK organisations on the SAP project work delivered by 10 Manila-based SAP consultants. This strengthened the integrated delivery model initiated by HP Manila and HP Newcastle and the resulting confidence from the UK-based FMCG client led to the renewal of contract for the next fiscal year. VOLUNTEER WORK MOVEMBER MOVEMENT Full-Time Cohort Representative Oct 2013 Nov 2013 Responsible as the spokesperson of the Movember movement activities to the August 2013 MBA cohort. Movember is a movement which aims to raise awareness of men s health issues in Australia. 2014 MBA COHORT LINKED UP INITIATIVE Initiative Lead Oct 2013 Mar 2014 Developed a school-wide program for students in Melbourne Business School candidates to better understand and leverage the use of the LinkedIn platform. Responsible for the marketing communications campaign which led to students participation into the program. ADDITIONAL INFO Languages: English (Fluent), Filipino (Fluent), Cebuano/Bisaya (Fluent) Interests: Organising and hosting company-wide events. Competitive volleyball and badminton athlete. 5