LORRAINE A. LEE 20 York Street 10 Christina Court 55 PS, LL Clinton, CT New Haven,CT (860) (203)

Transcription

1 LORRAINE A. LEE 20 York Street 10 Christina Court 55 PS, LL Clinton, CT New Haven,CT (860) (203) PROFESSIONAL EXPERIENCE: Director, Pharmacy Services March 2009 Present Direct the departmental fiscal, operational and human resource performance in a state-of-the-art pharmacy department with over 203 FTEs, an annual budget of over $100 million and utilizing fully computerized physician order entry and point-of-care, automated dispensing. Responsibilities include oversight, planning, expansion and implementation of clinical pharmacy services, state of the art automation and computer system interfaces, medication management, planning and oversight of the budget and strategic business plan in concert with organizational objectives; participation and leadership of key organizational patient safety initiatives; direction of staff development, recruitment and retention plans that create a satisfying and challenging work environment for staff; development and oversight of educational opportunities for pharmacy undergraduate students and residents in compliance with American Society of Health System Pharmacists accreditation standards; participation on various organizational and health system planning and QI committees; management of vendor relations and negotiation of pharmaceutical contracts with vendors; coordination and development of health system initiatives toward standardization, cost reduction, and quality improvement. Associate Director, Medication Safety and Regulatory Compliance MAY 2005 TO MARCH 2009 Program Director, PGY-1 Pharmacy Practice Residency American Society Health System Pharmacists Accredited July 2000 to August 2008 Manager, Clinical Pharmacy Services October 1999 to May 2005 Clinical Coordinator, Education and Training February 1996 to October 1999 Maternity/Family Leave April 1995 to February 1996 Supervisor, Clinical Pharmacy Services February 1991 to April 1995 General Medicine, MICU, Cardiology Clinical Pharmacist July 1986 to February 1991

2 EDUCATION & TRAINING: Simmons College, Boston MA School of Management Masters Health Care Administration (MHA) August 2011 April 2013 The University of Rhode Island College of Pharmacy Bachelor of Science in Pharmacy May 1986 Change Acceleration Process (CAP) Workout Facilitation Training General Electric May 2003 Six Sigma Green Belt Training General Electric May November 2004 Lean Principles BMG September 2005 Pharmacy Leadership Academy American Society Health-System Pharmacists February October 2008 Capstone Leadership Courses I and II Global Health Education March June 2011 PROFESSIONAL APPOINTMENTS: Adjunct Clinical Instructor Yale University, School of Nursing Graduate Entry and Adult Nurse Practitioner Program New Haven, Connecticut , Adjunct Clinical Instructor The University of Connecticut, College of Pharmacy Storrs, Connecticut 1997 to 2001 Accreditation Council for Pharmacy Education (ACPE) Program Administrator Connecticut Society of Health-System Pharmacists June 2004 to 2007 L.Lee 2

3 PROFESSIONAL PRESENTATIONS: Institute for Excellence (IFE) Faculty Yale-New Haven Health System Principles of Lean Lean Starter Kit Value Stream and Process Mapping 2006 to present Cardiac Rehabilitation Medication Lecture. Adult medicine/surgical cardiac patients Corticosteroid Clinical Pharmacology Lecture.Yale University, School of Nursing Community Outreach Program Health Care Careers in Pharmacy Use of a Pharmacist Activity Documentation Log as a Management Tool 1993 Pharmaceutical Care Planning: A Portable Computerized System of Documentation 1993 A Pharmaceutical Care Practice Model: One Year s Experience 1993-present Medicine or Candy? Poison Prevention Presentation. National Poison Prevention Week JCAHO Agenda for Change: Education of a 100 Member Pharmacy Department Age-Based Competency Medication Use Considerations Epilepsy and Medications Clinical Pharmacology Lecture. Yale University, School of Nursing Gastrointestinal Medications Clinical Pharmacology Lecture. Yale University, School of Nursing present National Pharmacy Week and Poison Prevention Week Displays 1997 Poison Prevention. Norwalk Public Television Spot. Good Morning CT Series 1998 Summer Health Products. Norwalk Public Television Spot. Good Morning CT Series 1998 Understanding of Seizure Medications. Brain Cancer Support Group 1998 Interpersonal Skills Development Course University of Connecticut 1999 Preparing the Pharmacy for a Joint Commission Survey, 4 th ed. Professional Reviewer for American Society Health-System Pharmacists publication Patient Education: New Issues and FDA Involvement 1999 Medications and Food, What is Right for You?? 2001, 2003 Hospital Pharmacy Administration Symposium Spanish and Italian Scholars Program for Hospital Administrators. Yale University, School of Medicine 2002 American Model of Hospital Pharmacy. Spanish Hospital Pharmacy Administrators. Bologna, Italy 2002 Failure Mode and Effects Analysis (FMEA) on the Prescribing of Insulin in the Hospital Setting 2002 Override Management of Automated Dispensing Machines in an Academic Medical Center 2003 Review of Medication Management Standards Nursing, Pharmacists, and other Allied Health Professionals 2004 Improving the Safe Use of Transdermal Fentanyl 2004 Implementation of Dosing Adjustment Protocol for Renal Insufficiency 2004 Impact of Ordering Process on Therapeutic Substitution Accuracy 2005 Comparison of a Paper Versus a Computer Based Medication Reconciliation Process in an Academic Medical Center 2006 Applying LEAN Principles in an IVAdmixture Service 2006 Improving Medication Distribution and Customer Service by Employing a Service Level Agreement 2007 Applying LEAN Principles to Decrease Patient Wait Time 2007 Improving the Medication Dispensing Process using Lean Tools 2008 Impact on Operational Efficiency and Safety of a Novel Computerized Physician Order Entry System in a Large Academic Medical Center 2008 Impact of Clinical Pharmacy Services in an Adult Emergency Department 2008 Using a Rapid Process Improvement Workshop (RPIW) and Lean concepts to improve Medication Availability on a General Pediatric Unit, NACHRI Annual Meeting, First Prize L.Lee 3

4 2009 Monitoring the Incidence and Assessing Compliance of Verbal Medication Order Documentation in an Academic Medical Center 2009 Project Planning, Enhancement of Workflow Efficiency and Risk Assessment When Relocating and Building a New Pharmacy 2009 UHC Annual Meeting Presentation, Medication Reconciliation Pearl 2011 Incorporating Pharmacy Technicians into a Pharmacist-Driven Medication Reconciliation and Patient Education Model and its Impact on 30-day Readmission 2011 Pharmacist s impact on value-based purchasing program: continuation of beta-blocker therapy 2012 UHC Midyear Meeting, Telepharmacy: Remote Site Verification for Chemotherapy Ordering and IV Admixing PROFESSIONAL TRAINING: 2003 Change Acceleration Process (CAP) (Six Sigma ) 2004 Green-Belt Training (Six Sigma ) 2005 Work-Out Facilitator (Six Sigma ) 2006 LEAN Principles Training 2008 Carpedia College, Process Improvement Techniques COMMITTEE MEMBERSHIPS AND ROLES: Pediatric Nursing Pharmacy Committee Patient Focused Operational Redesign Project: Clinical Information Flow Team Re: Patient Education Management Structure Team 1994 Latex Allergy Precaution Committee 1996, 2002-present Pharmacy and Therapeutics Committee present Regulatory Readiness Steering Committee Patient/Family Education Committee (PFEC), Co-Chair 2001 to 2004 PFEC Standards Subcommittee PFEC Resource Center Subcommittee PFEC Reviewer Subcommittee PFEC JCAHO Preparedness Subcommittee YNHH Safety Committee, Pharmacy Department Pharmacist Career Ladder Development Team 1999 Medication Compliance Team (JCAHO) 1999 Medication/Food Interaction Team 1999 Patient Education Team, Generalist Medicine Firm 1999 Customer Service QI Initiative- Education Team 1999 Pharmacist Career Advancement Team, Lead 1999 Infection Control Committee, 1999 Clinical Effectiveness Team, Laboratories and Blood Products 1999 Yale-New Haven Health System, Patient Safety, Point of Administration Team 2000 Customer Service Initiative- Education Steering Committee 2001 Interdisciplinary Plan of Care Steering Committee 2001 Yale-New Haven Health System, Patient Education present, Patient Safety Steering Committee Eastern States Residency Conference for Pharmacy Practice Residents and Preceptors Advisory Committee. Baltimore, MD. Chair Models of Care Steering Committee, Medicine Service Family Centered Care Steering Committee, Women and Children Service Acute Care Elderly Steering Committee Co-Chair Chemotherapy Process Safety Committee Co-Chair Medication Administration Charter L.Lee 4

5 Co-Chair Medication Reconciliation Steering Committee Information Systems, Pharmacy &Therapeutics Subcommittee Information Systems Steering Leadership Committee Children s Hospital Safety and Quality Committee present Safe Patient Flow Steering Committee present Medication Safety, Pharmacy & Therapeutics Subcommittee present Work Smart Steering Committee present Clean and Safe Department Head Steering Committee present Transforming Patient Care Steering Committee present Yale-New Haven System Committees: Pharmacy Advisory Committee Clinical Evaluation Committee Formulary Integration Committee present Cost and Value Positioning Committee Synergy Project Epic Steering Committee Integrated Adoption Committee (Epic) AWARDS AND RECOGNITION: 2007 NATIONAL ASSOCIATION OF CHILDREN S HOSPITALS AND RELATED INSTITUTIONS(NACHRI) BEST OVERALL PROJECT, BEST SAFETY AND QUALITY PROJECT Pharmacy and Nursing Collaboration: Using a Rapid Process Improvement Workshop and Lean Concepts to Improve Medication Availability on a General Pediatric Unit 2008 Joseph A. Zaccagnino Patient Safety and Clinical Quality Conference YALE-NEW HAVEN HOSPITAL TOP PROJECT Using Lean Tools to Decrease Patient Wait Time in the Adult Emergency Department 2010 Connecticut Society Health System Pharmacists (CSHP) Paul G. Pierpaoli Award for Extraordinary Service & Dedication to the Profession of Pharmacy 2011 Joseph A. Zaccagnino Patient Safety and Clinical Quality Conference YALE-NEW HAVEN HOSPITAL TOP PROJECT Improving the Rate of Post-Partum Tdap Vaccination COMMUNITY SERVICE AND VOLUNTEER ROLES: Lewin Joel Elementary School, parent volunteer , St. Mary s Parish, Religious Education Program, Catechist Abraham Pierson School, parent volunteer Eliot Middle School, parent volunteer Library Gala Planning Committee, Clinton, CT present Morgan Booster Club present Project Graduation PROFESSIONAL LICENSURE: State of Connecticut #6727, Registered Pharmacist PROFESSIONAL AFFILIATIONS: American Society of Hospital Pharmacists (ASHP) Connecticut Society of Hospital Pharmacists (CSHP) Hematology/Oncology Pharmacist Association (HOPA) L.Lee 5