IAS SCHOOL. Glocal Compliance Management System

Transcription

1 IAS SCHOOL Glocal Compliance Management System

2 Educational and Training Division of IAS REGISTER AG IAS Register is accredited and recognized by the Swiss Accreditation Service SAS, State Secretariat for Economic Affairs SECO (Federal Department of Economy, Training and Research DEFR) Quality Management Systems Environmental Management Systems Management Systems for Safety and Health in the workplace Quality requirements for fusion welding of metallic materials

3 IAS REGISTER - Group Organization IAS REGISTER Assessment Division IAS INSPECTION Inspection Division IAS SCHOOL Educational and Training Division

4 IAS SCHOOL IAS SCHOOL is a Swiss business School that operates at international level and is based on its original model: GLOCAL COMPLIANCE MANAGEMENT SYSTEM (GCMS) IAS REGISTER AG and IAS SCHOOL have been funded by Italian and Swiss managers and professionals, who have been working for more than 25 years in the international Compliance world with important roles in some of the most relevant companies in Italy and Switzerland. Our educational project is based on the simple concepts that to compete in the Global Market it is necessary to know and manage Rules, Laws, Internal and International Standards.

5 Our project what we want - where we are

6 Our Goal is to... Support Organizations (public and private, profit and no profit) in Projecting and Building the best local governance system able to face global complexity Through analysis and identification of: 1.International and National context and scenarios 2.Worldwide Champions and Best Practice 3.Internal Organization Design 4.Roles, responsibilities and interactions

7 What is global complexity Today the complexity of the system is due to different pressures: - market: competitors and customers - people: attitude, expectations, capacities and behaviour - social community: hyper sensitivity to externalities produced - voluntary and mandatory bodies: national and international W. Ashby s law states that only variety can destroy variety : in order to face increasing complexity, every subject should increase his own management complexity.

8 Organization s needs Organizations are under attack by an interconnected pressure system that is more than the sum of its parts, and must have managers able to: - deeply understand this interconnected system - acquire the right knowledge and capacities - share them with the rest of the team - design and rule internal processes and procedure - lead the organization itself to this new approach - support other processes (eg. procurement, sales etc)

9 The comparison: old world and new world 1 of 2 Old context Regulatory System low level of complexity Local Laws Simple internal procedures Low number of best practices Few Voluntary Sandards ORGANIZATION Employee s characteristic and motivation Market and customers simplicity predictability stability localized Career Homogeneity Reward

10 The comparison: old world and new world 2 of 2 New context International ethics International agreements Regulatory System increased level of complexity Increased number of country laws Guide lines and a lot of International Best Practices Increased Voluntary Standards Increased Internal Standards ORGANIZATION Market and Production complexity instability globalized unpredictability Employee s characteristic and motivation diversity project knowledge challenge NEW ENTRY : SOCIAL REPUTATION

11 Compliance Officer If a system is to be stable the number of states of its control mechanism must be greater than or equal to the number of states in the system being controlled (Ashby s law) For those reasons Organizations will need a new management system and a new role : Compliance management system and Compliance Officer with the same level of complexity that she/he must manage

12 Compliance - what s new IAS-School aims to go beyond the traditional view of Compliance Old view Compliance has been seen and applied only in the Finance sector (Banks, Insurance etc.) Too much often we see Quality, Environment, Safety etc as separate responsibilities Compliance is almost wherever seen as rules and recommendations and it could be governed without managerial background Our view Compliance must be a management governance tool and discipline for every industry Compliance is the sum of law and rules systems: it must be treated as single body Compliance is a cultural factor: leaders must know compliance, who is in charge of compliance must be a leader

13 Compliance Officer as entropic manager Ethical code Other rules Globalization Externalities Problem Diversity Competition Compliance (Entropy) Mandatory and Voluntary Countries laws Companies internal procedures and practices Organizations Solution COMPLIANCE OFFICER

14 Compliance Officer: CAPACITIES and SKILLS 1 of 2 Complexity of system has been translated in complexity and variety of capacities and skills Leadership: to lead people towards compliance design Communication: to explain the compliance philosophy Team working: to cooperate with all the people Decision making: to be the point of reference

15 Compliance Officer: CAPACITIES and SKILLS 2 of 2 Organization: to design the best & right compliance system Specific Knowledge: to understand the fitting compliance Technical Knowledge: to face other roles within organization System Knowledge : to implement the system Social sensitivity: to understand what the community needs Our Goal is to introduce and develop a new professional profile able to manage the complexity of the compliance world

16 Our proposition of value

17 The educational project: catalogue 4 educational paths, certified by KHC, for 4 different levels of roles and responsibilities 1 st level Compliance Officer evangelist 16 hours to reach a general knowledge and sensitivity 2 nd level Compliance Officer expert 40 hours to get the main principles to work in the new contest 3 rd level Compliance Officer specialist 120 hours to become the focus of the compliance system within the organization 4 th level Compliance Officer manager 600 hours to get the complete knowledge

18 The educational proposal: target Each level is connected to different professional roles and mission 1 st level Compliance Officer evangelist CEO, Board Members, Public and Politic leaders 2 nd level Compliance Officer expert Managers, Lawyers, Finance 3 rd level Compliance Officer specialist Managers in charge of Compliance within Organizations, Tutors, Consultants and Internal/external Auditors 4 th level Compliance Officer manager Top (compliance) managers, Professionals

19 The educational project: context and values (1) Each educational path is structured in three parts that will be developed at four different levels of depth (coherent with the path): Part 1: -Compliance as communication language -Leadership as a core competence -Organization models and method of analysis -Compliance philosophy and cultural basis This part aims to give to a Compliance Officer the full ownership of tools and competencies to lead her/his organization within the global market, driving Compliance without being dominated by it

20 The educational project: context and values: (2) Part 2: the big picture, the more common Voluntary and Mandatory Rules systems. Risk profiles, Law and Rules and Ethic behaviours Quality management (eg international ISO 9000 / next 19600) Environment (eg international ISO 14000) Workplace health and safety (eg English BS OHSAS 18000) Information security (eg international ISO 27000) Social Responsibility (eg international SA 8000 and ISO 26000) Goods safety and marking (eg CE and local rules ) Risk management (eg ISO 31000) Plus hundred of norms related to specific industries (eg Food and Beverage, Automotive, Hotel and Travels, etc...)

21 The educational project: : context and values: (3 ) Part 3: ISO This part aims to give to each student (next Compliance Officers) the best knowledge, tools and guide lines to: - Project - Have it approved -Implement The Complete and organic Compliance Management System Our starting point is the new norm DIS ISO 19600:2013

22 The educational project: behyond Compliance Officer We also can provide tailor-made educational and training path for managers, professionals, consultants and internal/external auditors about all the following compliance related topics: Risk Management and Business Continuity Social Reputation and Responsibility Energy management Quality Management and Designing Plus some training paths for specific professional roles

23 Learning outcome (1) Our goal is to transfer and share knowledge to organizations that need to start or speed up a change management process from Compliance as an enforcement to Compliance as a developed and efficient system that allows the organization to: Improve internal processes efficiency Enhance management profile Compete worldwide respecting country and market rules Using rules as competitive advantage Eliminate risk and guarantee business continuity In order to manage Rules, International Standards, Laws and Norms

24 Learning outcome (2) Our action is directly focused on managers that could change cultural environment in their companies We foster a cultural breakthrough, so that we can support Organizations that needs to: Enter new markets Improve their social reputation Guarantee their business continuity Eliminate wastes, redundancies and unnecessary cost

25 The educational project: contenst and values IAS School proposal has been projected and continually improved by its Scientific Commitee Members of Scientific Commitee are also teachers in our courses They have a strong experience both academic and on field that comes from more than 20 years of active live among people and compliance (see next slide) Moreover, our team is reinforced by AFG that includes managers, consultant and university professors

26 The educational project: main teachers / tutors Gianfranco Bettoni, Compliance Manager, Compliance consultant, Compliance auditor and Tutor in various international companies. it.linkedin.com/pub/gianfranco-bettoni/58/661/920/en Alessia Di Iacovo HR consultant and trainer, with experience in international markets and career transition. it.linkedin.com/in/alessiadiiacovo Fabio Ghidotti, Quality manager of Assessment Division and Corporate Compliance manager of IAS REGISTER, QHSE auditor from 15 years. it.linkedin.com/pub/fabio-ghidotti/52/37/322/en Stefano Sedda, has been HR Director for 20 years in large companies, operating in the airline and hotel industry. Now HR consultant and trainer. it.linkedin.com/in/stefanosedda/

27 Our international experiences and partnerships Algeria Czech Republic France India Italy Russia Slovak Republic Slovenia Switzerland UK Strategic partnership with AENOR (Spanish certification body)

28 Contacts IAS SCHOOL EDUCATIONAL AND TRAINING DIVISION of IAS REGISTER AG Via San Gottardo, BALERNA SWITZERLAND (CH) Tel Fax