For all shipments through FEDX, FEDX FREIGHT is to be third party billed to: Graham-White/VISTA Manufacturing, 1242 Colorado St.

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1 A. INTRODUCTION: Graham-White Manufacturing Co. and Vista Corporation of Virginia (collectively referred to herein as Graham- White/VISTA ) has established a Preferred Carrier Program of carriers to include small parcel, less-than-truckload and truckload carriers. Unless preapproved by Graham-White/VISTA to use any carrier other than those listed below, suppliers are required to follow the routing instructions below. They are essential to the movement of material from your facility to any of the Graham-White/VISTA facilities noted further down in the document. Failure to comply with these instructions will result in a charge-back of all excess freight charges and an administrative fee in the amount of $ for each violation. Each supplier understands and acknowledges that the administrative fee is a fair and reasonable apportionment of the administrative expenses that may result from a violation of these shipping instructions, and that such amount is intended to represent actual damages and is not intended as a penalty. B. GRAHAM-WHITE/VISTA PREFERRED CARRIER PROGRAM: Small Parcel Carrier A small parcel shipment is defined as weighing less than 100 pounds per package. FED is the preferred small parcel provider. The Purchaser s preference is to break down the shipment into 50 to 70 pounds packages. Heavyweight Small Parcel Carrier - A heavyweight small parcel is defined as anything between 100 and 250 pounds packaged in 2 or more boxes weighing between 50 and 70 pounds each. FED is the preferred Heavyweight small parcel carrier. Less-Than-Truckload Carriers A less-than-truckload shipment is defined as any shipment weighing between 25 and 5,000 pounds. FED Freight Priority or FED Freight Economy are the preferred carriers. For all shipments through FED, FED FREIGHT is to be third party billed to: Graham-White/VISTA Manufacturing, 1242 Colorado St., Salem, VA Truckloads - shipments are classified as any shipment over 5,000 pounds. All freight collect routings will be managed by our Logistics Department. The supplier will call Lynn Cauley. The Logistics Department will bid out the load and send the carrier information and confirmation to the supplier once it is accepted. C. EPEDITED TRANSPORTATION COSTS: Graham-White/VISTA will not be responsible for any extra expenses incurred for expedited transportation of lateshipped material. These extra expenses will be billed back to the supplier s account. D. FED: Graham-White/VISTA will not accept prepaid & add invoicing unless prior approval of the Supply Chain Manager. Any small package shipment should be shipped third party bill to Graham-White/VISTA prepaid or third party collect. FED is Graham-White/VISTA s preferred small parcel carrier. E. COLLECT AIR, EPEDITED SHIPMENTS: Graham-White/VISTA will not be responsible for payment of collect air or expedited shipments unless Graham- White/VISTA has pre-approved the charges in writing prior to shipment. Supplier shall show the name of the Graham- White/VISTA Representative providing written authorization for the expedited or collect shipment on the Bill of Lading (BOL). If the shipment is not properly authorized, the collect air or expedited shipment charges will be billed back to the supplier s account. F. CONSOLIDATION: Consolidation of orders should occur in all instances. If multiple Purchase Order s (PO) are due on the same day to Graham-White/VISTA, please pack together or pack in a larger box to get the full value of a consolidated shipment. G. ECEPTIONS: Any deviation from the requirements outlined above, must have prior approval of the Supply Chain Manager or the Director of Operations.

2 H. BILL OF LADING INSTRUCTIONS: Graham-White/VISTA requires a legible bill of lading with each shipment. The bill of lading must contain the following information: 1. SHIP FROM: (Complete Name & Address of Shipper) 2. SHIP TO: (Complete Name, Address & Telephone number of Graham-White/VISTA Destination or Facility) 3. DATE SHIPPED: 4. PURCHASE ORDER INFORMATION: [Purchase order number(s), Graham-White/VISTA Department Code authorizing shipment, Number of cartons, Weight, Handling unit (pallet, skid count) and any additional shipper information provided with Purchase order.] Note1: If density or over length information is required, please show accurate information. Note2: If more than one purchase order is contained in the shipment, provide the total number of cartons and total weight of shipment on the bill of lading. 5. SHIP TO ARRIVE DATE: 6. CARRIER NAME, either FED/FED Freight: Account numbers are not required to ship to Graham- White/VISTA per FED on LTL shipments. All inbound shipments to Graham-White and Vista facilities, use Graham-White Inbound account # FREIGHT PAYMENT TERMS as requested via , purchase order or requisition. No verbal notices will be approved. No other carriers will be approved without written notice from Graham-White/VISTA. 8. CARRIER INFORMATION: a. Handling Unit: Quantity & Type (e.g., pallet, skid, crate etc.) b. Package: Quantity & Type (e.g., cartons, cases, etc.) c. Grand Total of Handling Units, Cartons & weight of shipment. d. Commodity descriptions [Reference: National Motor Freight Classification (NMFC) tariff] e. NMFC Commodity Class 9. SPECIAL INSTRUCTIONS: As appropriate or noted on the purchase order or notification. 10. GENERAL NOTE: DO NOT STACK on all shipments. 11. PAYMENT INSTRUCTIONS: For suppliers shipping prepaid collect and/or Third Party: the following instructions are to be noted in the body of the Bill of Lading and the appropriate box checked. Send Freight Bills for Payment To: Note to Carriers: Graham-White Mfg. Co Colorado Street Salem, Virginia Every freight bill submitted for payment must have a signed copy of the delivery receipt attached as a Proof of Delivery. When keying in FED, if marked collect to Graham White/Vista, you must note the invoices are to go to the address above for payment. All collect for monies shipments will be refused. 12. Please contact your buyer at Graham-White/VISTA for the packing/shipping requirements or a copy of the terms & conditions can be found on the website: I. HAZARDOUS MATERIAL, CHEMICAL, LIQUID SHIPMENTS: 1. General: When applicable, Supplier shall include Material Safety Data Sheets (MSDS) and placards. All chemical or liquid shipments shall be securely sealed to prevent leaks. Product that is leaking when received may be returned to the Supplier. In addition, the Supplier may be charged for labor required for cleaning of the product, where required, the area surrounding the product and any disposal charges for the chemical or liquid material. 2. Hazardous Material Shipments: All hazardous material shipments must conform to all federal, state, and local laws including, but not limited to, the US Department of Transportation-Hazardous Materials Regulations-CFR, Title 49, Sections , specifying the proper descriptions, labels, shipping papers, placarding, packaging, markings and exceptions. 2

3 J. AIR FREIGHT: Ordinarily, suppliers/customers are not to ship any material via air freight. However, if authorized by the personnel at Graham-White/VISTA, please ask Graham-White/VISTA to you the air freight request as well as their department code and name. They will also be required to provide the Purchase Order referencing the expedited shipment. K. PALLET REQUIREMENTS: 1. Suppliers/Customers must use 48 x 40 four-way hardwood pallets. 36 x36 & pallets are acceptable on weights less than 200 pounds. 2. The pallet slats/board must be 5/8 thick. 3. No Pallet overhang. 4. Pallets must be secured with plastic straps and/or shrink wrap. L. DOCUMENTATION: Documentation Include on BOL Include on Pkg Slip 1. Name of shipper & complete address (origin/shipping location, city, state, zip code) 2. Complete Graham-White/VISTA Destination/Facility address 3. Complete Purchase Order Number and Department Code, Mandatory 4. Date Shipped, carrier used, payment terms, and payment instructions. 5. Number of cartons, handling units and weight for each Purchase Order, total number of cartons, handling units and weight if more than one Purchase Order is being shipped on Bill of Lading. 6. Graham-White/VISTA part number ordered** 7. Complete description of material with accurate NMFC(National Motor Freight Code) number and freight classification. 8. Indicate any delivery instructions received either from our company with name of that person and dept. code. 9. Air Freight Shipments: When supplier is requested verbally to ship via air freight using collect freight terms, the supplier must get the Graham-White/VISTA Persons Name, Department Code and Purchase Order Number. 10. HOT RUSH/Expedited Service: When an expedited service, same day service, counter to counter air service or rush service is requested, the supplier must obtain and record the Graham-White/VISTA personnel name, department code and purchase order number prior to shipment. Please contact Mrs. Lynn Cauley PH# or lcauley@grahamwhite.com if any payment authorization is an issue. **If Graham-White/VISTA part number is not available, please use the supplier part number for shipment. M. LOCATIONS: All shipments must be delivered to the location specified on the purchase order unless otherwise instructed by Graham- White/VISTA personnel or an authorized written exception. (Attachment A) N. LEAD-TIMES/EPEDITED FREIGHT: 1. Lead-Times shall be used by Graham-White/VISTA to establish due dates on Purchase Order s. Graham- White/VISTA will monitor supplier shipment order fill at the item and line levels and lead-time. Graham- White/VISTA s expectations are 100% order fill delivered on the scheduled due date and time. Continued failure to meet or exceed lead-times and first shipment order fills could result in loss of Supplier status. 2. Graham-White/VISTA will not be responsible for any extra expenses incurred for expedited transportation of late-shipped material. The extra expenses will be charged back to the Supplier s account. O. PACKING SLIP: 1. Agreement Every shipment into Graham-White/VISTA requires a packing slip. 3

4 2. Packing Slip Information The packing slip or pick ticket, must cover only what is shipped on that delivery. It must be prepared with the same level of detail as a purchased order which includes the purchase order number, Graham-White/VISTA part number, the piece count, and the backorder if any. 3. Packing Slip Requirements The packing slip must not arrive on carbon paper. Graham-White/VISTA requires a legible document. The packing slip must be attached to the BOL or inside the packing slip envelope. Another copy can be inserted inside the box for confirmation. P. BACKORDERS/OVERAGES/SHORTAGES/MIS-SHIPMENTS/DAMAGES: a. Backorders: Suppliers are expected to ship each purchase order complete by the requested dock date as acknowledged on the purchase order confirmation. 1. If Graham-White/VISTA cancels a purchase order and subsequent delivery is made against the purchase order, Graham-White/VISTA reserves the right to accept or reject the delivery. If Graham-White/VISTA accepts the order after the PO is cancelled, a new PO must be issued to receipt against. If Graham-White/VISTA rejects the order, after the PO is cancelled, Graham-White/VISTA will return or refuse the material back to the supplier at the supplier s expense. If notification is required for this type of return, please advise the Graham-White/VISTA Purchasing Department. 2. When an allowance is set up with a supplier and a backorder occurs, Graham-White/VISTA will deduct the full allowance based on the original purchase order and the supplier will be responsible to ship the remaining material at the supplier s expense unless previously authorized to allow back orders or partials with all shipments from that supplier. b. Overages: 1. Graham-White/VISTA has the option of accepting or rejecting deliveries of overages from suppliers. 2. If Graham-White/VISTA decides not to keep the overage, Graham-White/VISTA will treat the material as follows: Graham-White/VISTA will notify the supplier of any overages within 3 business days of the receipt or attempted refusal/return and Graham-White/VISTA will request written instructions regarding the disposition of such material within 3 business days of request. If the supplier does not provide disposition instructions to Graham-White/VISTA within 3 business days, Graham-White/VISTA reserves the right to return the material to the supplier at the suppliers expense. 3. Graham-White/VISTA will not be responsible for any cost, liability or damage to material in its possession determined to be overages regardless of the method used by Graham-White/VISTA to store or handle the refused or overage material. c. Shortages: 1. Visible shortages detected by Graham-White/VISTA at the time of delivery will be noted on the carrier delivery receipt and will be deducted from the supplier invoice once determined. 2. Concealed shortages discovered after the carrier has been released will be documented by Graham- White/VISTA during the receiving process. Graham-White/VISTA will notify the supplier within a reasonable time period after discovering the concealed shortages. Concealed shortages will be deducted from the supplier invoice. d. Mis-shipments: 1. Material To Be Returned Material will be returned by Graham-White/VISTA to the Supplier when: i. Item(s) are shipped that do not appear on the Graham-White/VISTA purchase order. ii. Quantities are shipped in excess of the purchase order amount. iii. Material is currently not carried by Graham-White/VISTA in the receiving facility. 4

5 2. Return Material Authorization (RMA) If the Supplier requires an RMA, Graham-White/VISTA will request this in writing. The Supplier will provide a RMA to Graham-White/VISTA within 48 hours of Graham-White/VISTA s request. If the RMA is not provided within 48 hours of the request, Graham- White/VISTA reserves the right to return the product, collect, to the Supplier. 3. Material to be Re-Routed Material shipped to the incorrect Graham-White/VISTA location will be rerouted by Graham-White/VISTA to the correct Graham-White/VISTA location. The Supplier will be responsible for any freight charges incurred 4. Graham-White/VISTA reserves the right to refuse delivery of any material shipped incorrectly to a Graham- White/VISTA facility that is not on order by Graham-White/VISTA. 5. Shipments delivered to incorrect facility locations, will be redirected to the proper facility and the expense charged to the supplier. 6. Graham-White/VISTA will not be responsible for any cost, liability or damage to material in its possession that has been mis-shipped regardless of the method used by Graham-White/VISTA to store or handle the material. e. Damages: 1. Unless otherwise agreed upon, Graham-White/VISTA will refuse to accept delivery of damaged or defective material discovered at the time of delivery. 2. If Graham-White/VISTA does initial inspection of damaged cartons or material at time of receipt and determines the goods to be acceptable, it will still be noted on the Bill Of Lading and the packing slip at the time of the receipt. Graham-White/VISTA will not be obligated to return such damaged or defective material to the supplier. 3. If damaged or defective goods are detected by Graham-White/VISTA after the carrier leaves, Graham- White/VISTA will notify the supplier within a reasonable time period after discovering the concealed damage. Concealed damages may be deducted from the supplier invoice and/or may be returned at the supplier expense. Containers of damaged or defective goods will be kept until inspection is made by the carrier. f. Product Callback: At the time of the notification of a product callback, the Supplier shall provide the complete ship to address, contact person and information, method of transportation and the RMA number necessary for the return. The Supplier or its designee must be capable of accepting all returns from Graham-White/VISTA within the time frame of the callback. Graham-White/VISTA will not be responsible for holding the Supplier s material. If the Supplier cannot handle the volume of returns they are responsible for making arrangements for storage. If the Supplier fails to accept the full volume of returns within the time frame of the callback, Graham- White/VISTA has the option of making storage arrangements and charging any and all costs associated back to the Supplier. Freight costs are determined at the time of the incident or on the Supplier Service Agreement. 5

6 Attachment A Graham-White/VISTA Facilities Graham-White/VISTA Mfg. (Main OFC /Production facility) 1242 Colorado Street Salem, VA Contact Person Receiving Hours Shipping Hours Matt Krapa (LTL) 366 David Boitnott (Small Pkg) 357 Lori Duncan(Rec g) 383 PH# :30 a.m. Mon-Thurs. All Air shipments must 4:30 7:00 p.m. Mon-Thurs Friday shipments 7-12:00 OR 3PM 5PM SHARP Graham-White/VISTA (Foundry) 1201 Colorado Street Salem, VA Edna Lutz (Ofc) 468 Bob Graham (Mgr) 472 PH# :30 p.m. Mon-Thurs. All Air shipments must 2:30 4:30 p.m. Mon Thurs. Graham-White/VISTA West (Reman) 1741 Forrest Way Carson City, NV Jesse Fajayan 23 Mike Weeks 223 PH# :30 a.m. Mon-Thurs. All Air Shipments must 2:30 4:30 p.m. Mon Thurs. Graham-White/VISTA Central (Reman) 1005 Aero Drive Shreveport, LA Cecil Perkins 3 Mysti Priest 0 PH# :30 a.m. Mon-Thurs. All Air Shipments must 2:30 4:30 p.m. Mon Thurs. If you are shipping to any other facility other than these noted above, they must be authorized by Graham- White/VISTA Personnel with the authority to drop ship to other areas. Please get documentation from authorized personnel prior to shipping to other facilities without prior approval. If you have any questions after reviewing the documentation above, please contact Mrs. Lynn Cauley, IS/CSS Logistics for Graham-White/VISTA phone at or via lcauley@grahamwhite.com 6