Excellent organisations seek, develop and maintain trusting relationships with various partners to ensure mutual success.

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2 Excellent organisations seek, develop and maintain trusting relationships with various partners to ensure mutual success. We are striving to create a world where European organisations are recognised as the benchmark for sustainable economic growth. Today, I m proud to say that already more than organisations throughout Europe are implementing the EFQM Excellence Model. Obviously we have a lot to thank our Partners for! Our Partners represent a wide range of organisations: from other not-for-profit foundations to consultancies, from universities and other learning institutions. Yet, we all have one single goal: help others drive improvement to achieve sustainable growth by implementing the EFQM Excellence Model and sharing what works. We also share the same values. Yet there is more. Not only our partners do an outstanding job in promoting the importance of Sustainable Excellence regionally, they all instil a culture of excellence around themselves. I am very proud of the Partnerships EFQM has built up over the years, and I m happy to present in this Directory the organisations we work with. Léon Tossaint, Chief Executive Officer, EFQM 2

3 EFQM Shares What Works For the past twenty years we have shared what works between our Members organisations as a way to help them implement their strategies: a mission which is as important as ever. Through our network of Members, comprising private and public organisations of every size and sector, many active around the world, EFQM applies its expertise and extracts outstanding approaches by engaging with executives and front line managers. EFQM Members share a common goal; the pursuit of excellence. The EFQM Excellence Model provides a common framework and language that facilitates the effective sharing of information between organisations; transcending sectorial, cultural and maturity barriers. Becoming part of this network with enable you to engage with like-minded individuals, sharing experience and ideas to develop new, innovative and practical solutions to address the real challenges your organisation needs to overcome to become successful. The partners' meeting is an approach to capture and consolidate innovative ideas of experienced participants and put them to work in the EFQM community and beyond Partners' meetings are as important as a way of sharing good practice thereby demonstrating a key principle of excellence. 3

4 Our Partners AUSTRIA... 8 Quality Austria... 8 BELGIUM... 9 Bbest... 9 CHINA China Association for Quality (CAQ) COLOMBIA Fundacion Colombia Excelente CZECH REPUBLIC Czech Society for Quality DENMARK Ahrensberg Excellence Aps Evaluesense ECUADOR Roadmak Solutions Cia Ltda CODEFE EGYPT Creative Technology ESTONIA Estonian Association for Quality (EAQ) FINLAND Laatukeskus Excellence Finland FRANCE AFNOR Development GERMANY DGQ Initiative Ludwig-Erhard-Preis e.v. (ILEP) Excellence Europe GmbH Karin Walter Consult QMS QPlus Resources Sustainable Excellence Team Conceptual Quality

5 IBK Management Solutions GmbH bmbg consult CF Your Advantage National Trainers in Germany GREECE Hellenic Management Association HUNGARY Hungarian Association for Excellence INDIA CII Institute of Quality IRAN Iranian Excellence Association (IEA) ISRAEL The Standard Institution of Israel ITALY Consorzio S.C.I.R.E JORDAN King Abdullah II Centre for Excellence KAZAKSTHAN Kazakh Organization for Quality and Innovation Management LATVIA Latvian Society for Quality LITHUANIA Lithuanian Association for Quality Management & Innovation NORTHERN IRELAND & IRELAND Centre for Competitiveness NETHERLANDS Improve for all Help to Improve Stichting INK PALESTINE ID Management Consultants PERÚ CORFEP POLAND Umbrella Foundation for the Development of Wroclaw University of Economics PORTUGAL

6 APQ Escola Superior de Ciências Empresariais Instituto Politécnico de Viana do Castelo ROMANIA Team4Excellence RUSSIA ROQ SAUDI ARABIA Excellence Pioneers-Consultants Valuable Excellence Services (VES) SCOTLAND Quality Scotland SLOVAKIA Slovak Society for Quality (SSK) SLOVENIA Metrology Institute of republic Slovenia, Ministry for Economic Development and Technology (MIRS) Slovenian Association for Quality and Excellence Slovenian Institute of Quality and Metrology UNIKATUM SPAIN Club Excelencia en Gestión National Trainers in Spain SWEDEN SIQ (Swedish Institute for Quality) SWITZERLAND SAQ (Swiss Association for Quality) ESPRIX Excellence Suisse Institute for Total Quality Management (ITQM) TQM Consulting Group Inc. (TQMCG) DOQS Gerhard Leu AG National Trainers in Switzerland TURKEY Kalder Seçkin Consultancy and Training Co. Ltd UKRAINE Ukrainian Association for Excellence and Quality (UAQ) UNITED ARAB EMIRATES

7 SKEA Sheikh Khalifa Excellence Award Sharjah Chamber of Commerce and Industry Shawqi Sajwani Quality Consultants Excellence Ship Meirc Training and Consulting Total Solutions for Quality & Excellence (TSQE) Hindawi Excellence Group (HEG) ID Management Consultants Business Box Synergy Performance Middle East FZ-LLC Balance Excellence Dubai Quality Group ECMC English Centre for Management Studies & Consultancy UNITED KINGDOM BQF Global Excellence Consulting Footloose Services ltd UNITED STATES OF AMERICA Core Values Partners

8 AUSTRIA Quality Austria Partner Type: Partner Representative: Michaela Drascher and Nicole Mayer Executive: Konrad Scheiber Member of the Board Quality Austria and EFQM: Franz-Peter Walder Zelinkagasse 10/ Vienna Austria Licensed to run C2E and R4E and deliver Quality Austria BAT J2E L4E IAT EAT Validator QAT Andreas Redling Wolfgang Pölz Franz-Peter Walder Johann Sauermann Bernhard Tousek Nicole Mayer Michael Pierer Michaela Drascher New J2E Wolfgang Gliebe Harald Strommer New J2E Phone: Website: 8

9 BELGIUM Bbest Partner Type: Representative Representative: Alexis Willems Executive: Ivo Verhaert Leuvensesteenweg Zaventem Belgium Licensed to run C2E and R4E and deliver Bbest BAT J2E L4E IAT EAT Validator Jacqueline van Rijswijk Alexis Willems New L4E Phone: +32 (0) Website: 9

10 CHINA China Association for Quality (CAQ) Partner Type: Representative Representative: Mr Han Ling Executive: Dr Yonggang Duan No. 12 Zhong Jing Ji Road Xicheng Dist Beijing China Licensed to run C2E and R4E and deliver Phone:

11 COLOMBIA Fundacion Colombia Excelente Partner Type: Representative Representative: Gonzalo Arboleda Palacio Executive: Gonzalo Arboleda Palacio Carrera 5 No 69A 18 oficina Bogota Colombia Licensed to run C2E and R4E and deliver Fundación Colombia Excelente BAT J2E L4E IAT EAT Validator Gonzalo Arboleda New J2E New L4E New IAT Hernán Moncada Lesama New J2E Tatiana Arboleda Bonnett New J2E New IAT [email protected] Phone: Website: 11

12 CZECH REPUBLIC Czech Society for Quality Partner Type: Representative Representative: Danuse Fiserova Executive: Petr Koten Ceska spolecnost pro jakost, z.s. Novotného lávka 200/ Prague Czech Republic Licensed to run C2E and R4E and deliver Czech Society for Quality BAT J2E L4E IAT EAT Validator QAT Petr Koten Jan Hnatek Danuše Fiserova New J2E New L4E Vladimir Braun Alexander Nosek Phone: Website: 12

13 DENMARK Ahrensberg Excellence Aps Partner Type: Distributor Representative: Allan Ahrensberg Scaeffergaardsvej 3A DK-2820 Gentofte Denmark Licensed to deliver Ahrensberg Excellence Aps BAT J2E L4E IAT EAT Validator Allan Ahrensberg New IAT Karsten Jensen Phone: Website: 13

14 Evaluesense Partner Type: Licensed Trainer Representative: Kasper Mühlbach Executive: Kasper Mühlbach Hannemanns Allé 10U DK-2300 Copenhagen Denmark Licensed to run C2E and R4E and deliver evaluesense BAT J2E L4E IAT EAT Validator Kasper Mühlbach New J2E New L4E New IAT Phone: Website: 14

15 ECUADOR Roadmak Solutions Cia Ltda Partner Type: Licensed Trainer Representative: Ursula el Hage Edificio Samborondon Plaza, oficina 107 Km 3, 5 via a Samborondon Ecuador Licensed to deliver Roadmak Solutions Cia Ltda BAT J2E L4E IAT EAT Validator Ursula El Hage New J2E New L4E [email protected] Phone: Website: 15

16 CODEFE Partner Type: Representative Representative: Gabriel Rovayo Executive: Ursula El Hage Urb. Laguna Club Mz 14 solar 29 Guayaquil - Ecuador Licensed to run C2E and R4E and deliver CODEFE BAT J2E L4E IAT EAT Validator Ursula El Hage New J2E New L4E [email protected] Phone: (+593-4) Website: 16

17 EGYPT Creative Technology Partner Type: Distributor Representative: Amira Nakhla Executive: Samuel Beshay 15 Abdalla Draz St., Ard Elgolf, Heliopolis Cairo Egypt Licensed to deliver Creative Technology BAT J2E L4E IAT EAT Validator Nashaat Nosshi Khalil New J2E New L4E New IAT Osama Abd El Aty Shendy Maha Mohamed El Kady New J2E New L4E New IAT Samuel Fayez Beshay New J2E New L4E New IAT Nancy Beshay Nakhla New J2E New L4E New IAT Hazem Baraka Amira Beshay New J2E New L4E New IAT Hazem Sharaf El-Din Youssef Al Wattar Dr. Ahmad Abdelmoneim Hala Al Khatib Zeyad Al-Tarawaneh [email protected] Phone: or Website: 17

18 ESTONIA Estonian Association for Quality (EAQ) Partner Type: Representative Representative: Tiia Tammaru Executive: Tiia Tammaru Suur-Sõjamäe 10a Tallinn Estonia Licensed to run C2E and R4E and deliver Estonian Association for Quality BAT J2E L4E IAT EAT Validator QAT Tiia Tammaru [email protected] Phone: (Tiia Tammaru) / (EAQ office manager) Website: Info: [email protected] 18

19 FINLAND Laatukeskus Excellence Finland Partner Type: Partner Representative: Markus Meurman Executive: Tani Järvinen Keilaranta Espoo Finland Licensed to run C2E and R4E and deliver Laatukeskus BAT J2E L4E IAT EAT Validator QAT Heikki Niemi Elina Mäkinen Tani Jarvinen Markus Meurman Jorma Kajanus Phone: flaa Website: 19

20 FRANCE AFNOR Development Partner Type: Partner Representative: Patrick Paris Executive: Olivier Peyrat 11 rue Francis de Pressencé La Plaine Saint-Denis Cedex France Licensed to run C2E and R4E and deliver AFNOR BAT J2E L4E IAT EAT Validator Patrick Iribarne Lassaad Gharbi Antoine Bastin Stephane Verdoux Chantal Attal- Vidal [email protected] Phone: + 33 (1) Website: 20

21 GERMANY DGQ Partner Type: Partner Representative: Jochen Muskalla Executive: Christoff Pienkoss August Schanz Strasse 21A D Frankfurt Am Main Germany Licensed to run C2E and R4E and deliver Benedikt Sommerhoff DGQ BAT J2E L4E IAT EAT Validator Phone: +49 (0) Website: 21

22 Initiative Ludwig-Erhard-Preis e.v. (ILEP) Partner Type: Partner Representative: Dr André Moll Executive: Dr André Moll Ludwig-Erhard-Strasse 16a Oberursel Germany Licensed to run C2E and R4E and deliver André Moll Gabriele Kohler Walter Ludwig Frank Slawik Birgit Otto Hermann Ziegler Jochen Muskalla Martin Holzwarth Norbert Kohlscheen Heike Mühlbauer Volker David Ilep BAT J2E L4E IAT EAT Validator QAT Phone: Website: 22

23 Excellence Europe GmbH Partner Type: Licensed Trainer Representative: Norbert Kaiser Bärenbühlgraben 15a Nürnberg Germany Licensed to deliver Excellence Europe GmbH BAT J2E L4E IAT EAT Validator Norbert Kaiser New J2E New L4E Phone: Website: 23

24 Karin Walter Consult Partner Type: Licensed Trainer Representative: Karin Walter Im Sigmundsgut 8, Waldbrunn Germany Licensed to deliver Karin Walter Consult BAT J2E L4E IAT EAT Validator Karin Walter [email protected] Phone: +49 (0)

25 QMS Partner Type: Distributor Representative: Hans Joachim Schneider Dr Pils Strasse Ensdorf Germany 18 Licensed to deliver QMS BAT J2E L4E IAT EAT Validator Hans Joachim Schneider Markus Garthoff Léon Bitar Yves Van Nuland Tim Anderson Lois Anderson Ehrtfried Beaumel Torsten Hohe [email protected] Phone: Website: 25

26 QPlus Resources Partner Type: Licensed Trainer Representative: Stefan Hagmann Ladenburger Strasse 91 D Heidelberg Germany Licensed to deliver Qplus Resources BAT J2E L4E IAT EAT Validator Stefan Hagmann New L4E New IAT [email protected] Phone: Website: 26

27 Sustainable Excellence Team Partner Type: Licensed Trainer Representative: Dr. Susanne Kaldschmidt Veilchengasse Dorfen Germany Licensed to deliver Sustainable Excellence Team BAT J2E L4E IAT EAT Validator Dr. Susanne Kaldschmidt [email protected] Phone: / Website:

28 Conceptual Quality Partner Type: Licensed Trainer Representative: Dr. Detlev Bohle Steinbahn Siegburg Germany Licensed to deliver Conceptual Quality BAT J2E L4E IAT EAT Validator Dr. Detlev Bohle [email protected]. Phone:

29 IBK Management Solutions GmbH Partner Type: Licensed Trainer Representative: Carl-Andreas Dalluege Unterriethstrasse Wiesbaden Germany Licensed to deliver Andreas Dalluege IBK BAT J2E L4E IAT EAT Validator New IAT Phone: Website: 29

30 bmbg consult Partner Type: Licensed Trainer Representative: Jan Hendrik Peters Eduard-Bilz-Str. 19 D Radebeul Germany Licensed to run C2E and R4E and deliver bmbg consult BAT J2E L4E IAT EAT Validator Jan Hendrik Peters Phone: Website: 30

31 CF Your Advantage Partner Type: Licensed Trainer Representative: Dr Christian Forstner Sophienstr.94e Erlangen Germany Licensed to deliver CF Your Advantage BAT J2E L4E IAT EAT Validator Dr. Christian Forstner New J2E New IAT Phone: Website: 31

32 National Trainers in Germany Licenses managed by ILEP Germany J2E L4E IAT Dr. Rolf Gauert Frank D. Rückoldt Prof. Dr. Dirk Sauer Gerhard Thäsler Prof. Dr. Ralf Neuhaus Ursula Reck-Hog Klaus Radermacher Volker David Birgit Behrens-Otto Norbert Kohlscheen Heike Scherenberger Richard Schieferdecker Gabriele Kohler Grudo Großpietsch Gabriele Grala Joachim Rottluff Christine Garbe Frank Slawik Ingo Bergner Eckhard Hunger Heinz-Michael Dickmenn Jochen Muskalla Michael Kahr Hermann Ziegler Dieter Börner Werner Ebert Martin Holzwarth Jürgen Freisl Frank von Pablocki gerhard Thäsler Wiebke Anton Karina Reinert Harald Bontjer Tobias Höltzel Ulrich Shübel Guido Kaufmann Roland Kölsch Claudia Wolke-Riedel Bastian Simmerl Jürgen Stube Daniel Zacher Georg Faber Klaus Roeder Andrea Kaminski Ralf Neuhaus Petra Ohlhauser stephan koehler Wilfried Gross Michael Mezger Oliver Dersch Andreas Dalluege Fredi Barowitsch Karin Ferring Walter Reinert Peer-Christian Schach Hans Jahn Claudia Drege Klaus Schwenkmezger Rolf Gauert Martin Köning Torsten Moch Rüdiger Krüger Edeltraut Vomberg Meike Wilmowicz Heike Mühlbauer Karin Hauser Sabine Richter Reiner Serr Andreas Werner Alfred Zedelmaier Rainer Vieregge Michaela Koch Theo Neuer Constance Seeliger Steven Reres Heike Beilhardt Hanspeter Waldherr Saji Khullar Miriam Aumeier Dirk Baal Markus Baur Uwe Beloch Stephan Fuchs Dietmar Kohler Helena Schurz Gabriele Siegeln Melanie Tanneberger Prof. Dr. Jeremy Llewellyn Beatrice Marti Pinar Mayaoglu Beatrice Aregger Prof. Peter Knodt Philipp Sury Volker David Heinz-Michael Dickmann Martin Holzwarth Robert Jugan-Elias Klaus Radermacher Jochen Muskalla Ralf Neuhaus 32

33 GREECE Hellenic Management Association Partner Type: Representative Representative: Dimitra Bartzoulianou Executive: Constantinos Lambrinopoulos 200, Ionias Avenue& 61 lakovaton Str. GR Athens Greece Licensed to run C2E and R4E and deliver Hellenic Management Association BAT J2E L4E IAT EAT Validator Antony Spanos Lena Tzavara Phone: Website: 33

34 HUNGARY Hungarian Association for Excellence Partner Type: Representative Representative: Mr Kálmán Szabó Executive: Mrs Karolina Sugár Tétényi út Budapest Hungary Licensed to run C2E and R4E Phone: Website: 34

35 INDIA CII Institute of Quality Partner Type: Representative Representative: Mr. Krishnan PM Executive: Mr. Vipin Shahi The K N Shenoy Centre Bharat Nagara 2nd Stage, Magadi Road Vishwaneedam Post, Bangalore Licensed to run C2E and R4E Contact Information [email protected] Phone: / 7690 / 9391 Website: / 35

36 IRAN Iranian Excellence Association (IEA) Partner Type: Representative Representative: Ms Nafiseh Payani Mr Mahdi Shafieezadeh Executive: Prof Saeed Sohrabpour Golazin Street Tehran Iran Licensed to run Iran EFQM National Award Licensed to run C2E and R4E Licensed to deliver the following trainings. The trainers and EFQM experts will be assigned from this list below and beyond IEA BAT J2E L4E IAT EAT Validator QAT Hans Van Beek New J2E New L4E New IAT Nenad Savic Celal Seckin New L4E Stefan Hagmann New L4E New IAT Tadeusz Buchacz Phone:

37 ISRAEL The Standard Institution of Israel Partner Type: Representative Representative: Mr Isaac Rozenberger Executive: Mr Dany Goldstein 42 Chaim Levanon Street Tel Aviv Israel Licensed to run C2E and R4E and deliver Standard Institute of Israel BAT J2E L4E IAT EAT Validator Isaac Rosenberger New J2E New L4E New IAT Yaron Sheleg Beny Sade Mirit Ziman-Shomer Yuval Al Yagor Dov Perl Amir Fleisher Ruth Huberman Jacob Wittenberg [email protected] Phone: Website: 37

38 ITALY Consorzio S.C.I.R.E. Partner Type: Representative Representative: Prof. Vittorio Cesarotti Executive: Prof. Gino Bella Via Giacomo Peroni Roma Italy Licensed to run C2E and R4E Consorzio S.C.I.R.E. BAT J2E L4E IAT EAT Validator QAT Italo Benedini New J2E New L4E New IAT [email protected] Phone: Website: 38

39 JORDAN King Abdullah II Centre for Excellence Partner Type: Representative Representative: Sirsa Alaskar Executive: Eng.Haitham Al-Qa qaa King Abdullah II Centre for Excellence Business Park Building # 8 P. O. Box (143584), Amman (11814), Jordan Licensed to run C2E and R4E and deliver KACE BAT J2E L4E IAT EAT Validator QAT Yasera A. Ghosheh Haitham A. al-qa'qaa' Mohammed Adnan Kan an Widad Qutaishat Mohammad Alqudah Saif Alattar Osama Bassam Abu-Saleem [email protected] Phone: (+962 6) or (+962 6) Website: 39

40 KAZAKSTHAN Kazakh Organization for Quality and Innovation Management Partner Type: Representative Representative: Dias Murzakhanov Executive: Prof. A. Abdrakhmanov 47 Minbayev street Almaty Kazaksthan Licensed to run C2E and R4E and deliver Azat Abdrahmanov Oleg Kainazarov KOQIM BAT J2E L4E IAT EAT Validator QAT Phone: +8 (727) Website: 40

41 LATVIA Latvian Society for Quality Partner Type: Representative Representative: Dzintars Putnis Brivibas 155/ Riga Latvija Licensed to run C2E and R4E and deliver Latvian Soc. For Quality BAT J2E L4E IAT EAT Validator Vanda Vaščenkova New IAT Phone: Website: 41

42 LITHUANIA Lithuanian Association for Quality Management & Innovation Partner Type: Representative Representative: Dr. Dalius Serafinas Sauletekio Avenue Vilnius Lithuania Licensed to run C2E and R4E and deliver Phone: Website: 42

43 NORTHERN IRELAND & IRELAND Centre for Competitiveness Partner Type: Representative Representative: George Wilson Executive: Bob Barbour The Innovation Centre NI Science Park Titanic Quarter Queen s Road BT3 9DT Belfast Ireland Licensed to run C2E and R4E and deliver Centre for Competitiveness BAT J2E L4E IAT EAT Validator QAT George Wilson New J2E New L4E New IAT [email protected] Phone: +44 (0) Website: 43

44 NETHERLANDS Improve for all Partner Type: Licensed Trainer Representative: Jacqueline van Rijswijk Molenheide PZ Soerendonk The Netherlands Licensed to deliver Improve for all BAT J2E L4E IAT EAT Validator Jacqueline van Rijswijk Jacqueline.van.rijswijk@improve4all Phone: Website: 44

45 Help to Improve Partner Type: Licensed Trainer Representative: Riëtta Klijn Iekendonksevoort HH Helmond The Netherlands Licensed to deliver Help to Improve BAT J2E L4E IAT EAT Validator Riëtta Klijn Phone: Website: 45

46 Stichting INK Partner Type: Representative Executive: Ruud Stassen PO Box GB Utrecht The Netherlands Licensed to run C2E and R4E and deliver Ruud Stassen Ronald Stevens INK BAT J2E L4E IAT EAT Validator QAT [email protected] Phone: Website: 46

47 PALESTINE ID Management Consultants Partner Type: Distributor Representative: Dr. Amjed Ghanim Star building Hitten Street-Near (nearby Ministry of Interior) Al Baloa Bireh West Bank - Palestine Licensed to deliver IDMC BAT J2E L4E IAT EAT Validator Amjed Ghanim Husam Abo Ali Abdelraheem Nizam Ahmed Murad Al-Qasem Tamer Subhi Al Ghanem Saaeddin Mohammed Ishtaiwi Yousef M. Qteit [email protected] Phone: Website: 47

48 PERÚ CORFEP Partner Type: Representative Representative: Gabriel Rovayo Av. Comandante Espinar 203 Oficina Miraflores Oficina 302 Lima, Peru Licensed to run C2E and R4E and deliver CORFEP BAT J2E L4E IAT EAT Validator Ursula El Hage New J2E New L4E [email protected] / [email protected] Phone: Website: 48

49 POLAND Umbrella Partner Type: Distributor Representative: Mr Marcin Walczak Slawomir Brzozka Pawel kamecki Ul. Konstancinska Warsaw Poland Licensed to deliver Umbrella BAT J2E L4E IAT EAT Validator Slawomir Brzozka Katarzyna Kaczmarczyk Bohdan Turowski [email protected] Phone: Website: umbrella.org.pl 49

50 Foundation for the Development of Wroclaw University of Economics Partner Type: Representative Representative: Tadeusz Buchacz Executive: Arkadiusz Wierzbic Komandorska 118/ Wroclaw Poland Licensed to run C2E and R4E and deliver FDWUE BAT J2E L4E IAT EAT Validator Arkadiusz Wierzbic Tadeusz Buchacz [email protected] and [email protected] Phone: / Mobile: Website: 50

51 PORTUGAL APQ Partner Type: Representative Representative: Susana Monteiro Executive: António Ramos Pires Rua Carlos Alves. N3 Polo Tecnologico de Lisboa, N3 (Lt24) Lisboa Portugal Licensed to run C2E and R4E and deliver Patricia Carvalho Antonio Bento Susana Monteiro Jose Morais Santos APQ BAT J2E L4E IAT EAT Validator Phone: Website: 51

52 Escola Superior de Ciências Empresariais Instituto Politécnico de Viana do Castelo Partner Type: Licensed Trainer Representative: José Carlos Sá Executive: João Paulo Vieito Av. Miguel Dantas Valença Portugal Licensed to deliver Escola Superior de Ciências Empresariais BAT J2E L4E IAT EAT Validator Jose Oliveira [email protected] Phone: Website: 52

53 ROMANIA Team4Excellence Partner Type: Representative Representative: Ovidiu Acomi Str. Strajerului Nr. 26, Constanta, Jud Constanta, Cod , Romania Licensed to run C2E and R4E and deliver TEAM4Excellence BAT J2E L4E IAT EAT Validator Ovidiu Acomi Miruna Vitcu [email protected] Phone: Website: 53

54 RUSSIA ROQ Partner Type: Representative Representative: Yury Gusakov Executive: Gennady P. Voroin 19, Lenin Sloboda Str. Omega Plaza Russia Licensed to run C2E and R4E and deliver ROQ BAT J2E L4E IAT EAT Validator QAT Vorobyev Vadim New L4E Anatoly Safonov New J2E Galeev Evgeni [email protected] Phone: Website: 54

55 SAUDI ARABIA Excellence Pioneers-Consultants Partner Type: Licensed Trainer Representative: Dr. Mustafa Alem P.O. Box:3344 postal code21471 Jeddah Saudi Arabia Licensed to deliver Excellence Pioneers-Consultants BAT J2E L4E IAT EAT Validator Mustafa Alem or Phone: Fax: Website: 55

56 Valuable Excellence Services (VES) Consulting & Training Partner Type: Licensed Trainer Representative: Mr. Waleed Shaaban Kingdom of Saudi Arabia Jeddah Madinah Road Gulf Plaza Center PO Jeddah Licensed to deliver Waleed Shaaban VES BAT J2E L4E IAT EAT Validator [email protected] Phone : o Mobile : o Tel/Fax : Website: 56

57 SCOTLAND Quality Scotland Partner Type: Partner Representative: Shona Angus Executive: Claire Ford West End House 28 Drumsheugh Gardens Edinburgh EH3 7RN Licensed to run C2E and R4E and deliver Quality Scotland BAT J2E L4E IAT EAT Validator QAT Claire Ford Ann Pike Janet Robertson Angela Howarth Sara Keane John Cannon [email protected] Phone: Website: 57

58 SLOVAKIA Slovak Society for Quality (SSK) Partner Type: Representative Representative: Mr Milan Sestak Executive: Mr Miroslav Zafka Šoltésovej Bratislava SLOVAKIA Licensed to run C2E and R4E and deliver [email protected] Phone: Website: 58

59 SLOVENIA Metrology Institute of republic Slovenia, Ministry for Economic Development and Technology (MIRS) Partner Type: Representative Representative: Mateja Valenci Executive: Dr. Samo Kopa Tkalska ulica Celje Slovenia Licensed to run C2E and R4E and deliver MIRS BAT J2E L4E IAT EAT Validator QAT Rajko Novak New IAT Uros Guncar New J2E New IAT Nenad Savic Tatjana Fink [email protected] Phone: Website: 59

60 Slovenian Association for Quality and Excellence Partner Type: Licensed Trainer Representative: Mr. Janez Bencina Dimiceva Ljubjana Slovenia Licensed to deliver SZKO BAT J2E L4E IAT EAT Validator Rajko Novak Uros Guncar New J2E New IAT Phone: Website: 60

61 Slovenian Institute of Quality and Metrology Partner Type: Licensed Trainer Representative: Igor Likar Trzaska cesta Ljubjana Slovenia Licensed to deliver Rajko Novak SIQ (Slovenia) BAT J2E L4E IAT EAT Validator New IAT [email protected] Phone: Website: 61

62 UNIKATUM Partner Type: Licensed Trainer Representative: Dr. Nenad Savič Adamičeva ulica Domžale Slovenia Licensed to deliver UNIKATUM BAT J2E L4E IAT EAT Validator QAT Dr. Nenad Savic Phone: Website: 62

63 SPAIN Club Excelencia en Gestión Partner Type: Primary Partner Representative: Susana Fábregas Executive: Ignacio Babé Calle Serrano Galvache, 56. Edificio Olmo, 3º Madrid. Spain Licensed to run C2E and R4E and deliver CEG BAT J2E L4E IAT EAT Validator QAT Rafael Abajo Serafin Cuenca Ignacio Babe Josep Maria Costa Estany Phone: Website: 63

64 National Trainers in Spain Licenses managed by Club Excelencia en Gestión LICENSES MANAGED BY CEG Spain J2E L4E IAT Alejandro San Nicolás Medina Ana Carmen Fernández Mera Antonio Sánchez Aguado Belén López Pereiro Carmen Agudo García Cristina Gascón Llopis Eva Bistuer Vilaseca Gustavo Adolfo Amodeo González Ignacio Monfort Sanchis Javier Indave Martínez Jesús de la Escosura del Prado Jesús Emiliano Martín Pozas Jordi Besora Palou Jorge Reviriego Sanz José María López Sánchez José Miguel Carreño Quiñones Josep María Costa Estany Juan J. Guerrero Ortiz Juan Torrubiano Galante Laura Cuello Martínez Luz Moreno Sánchez Manuel F. Portero Ortiz María Begoña Delgado de la Calle Marta Catalina Cuadrado Natalia Vicente Loscos Olga Castro García Pau Negre Nogueras Pedro Beneit Sierra Rafael Abajo Merino Roberto Escudero Salamanca Rocío Martín Bonilla Serafín Cuenca Echevarría Silvia Pascual Ortiz Susana Fernández Acevedo 64

65 SWEDEN SIQ (Swedish Institute for Quality) Partner Type: Representative Representative: Fredrik Lundgren Executive: Jerry Karlsson Drakegatan 6, S Göteborg Kungsgatan 26, S Stockholm Sweden Licensed to run C2E and R4E and deliver SIQ Swedish Institute for Quality BAT J2E L4E IAT EAT Validator Fredrik Lundgren [email protected] Phone: Website: 65

66 SWITZERLAND SAQ (Swiss Association for Quality) Partner Type: Partner Representative: Siegfried Schmidt Executive: Peter Bieri Stauffacherstrasse 65/42 CH Bern Switzerland Licensed to run C2E and R4E and deliver SAQ BAT J2E L4E IAT EAT Validator QAT Prof. Dr. Urs Bucher Thierry Kieffer Hugo Graf Siegfried Schmidt New J2E New L4E Raphael Granges [email protected] Phone: Website: 66

67 ESPRIX Excellence Suisse Partner Type: Partner Representative: Osman Bayraktar Executive: Priska Wyser Lindenmoosstrasse Affoltern am Albis Switzerland Licensed to run C2E and R4E and deliver ESPRIX Excellence Suisse BAT J2E L4E IAT EAT Validator QAT Felix Horner New IAT Joachim Horner Franz Odermatt Osman Bayraktar Frank Paris New J2E [email protected] Phone: Website: 67

68 Institute for Total Quality Management (ITQM) TQM Consulting Group Inc. (TQMCG) Partner Type: Licensed Trainer Representative: Dr. Karl J. Koller P.O Box 85 CH-8142 Zurich-Uitikon Switzerland Licensed to deliver ITQM BAT J2E L4E IAT EAT Validator Dr. Karl J. Koller New J2E New L4E New IAT Phone: Website: 68

69 DOQS Partner Type: Licensed Trainer Representative: Dr. Frank Paris Moulin Bevaix Switzerland Licensed to deliver DOQS BAT J2E L4E IAT EAT Validator Dr. Frank Paris New J2E New IAT Dr. Maria Paris [email protected] Phone: Frank: Maria: Website: 69

70 Gerhard Leu AG Partner Type: Licensed Trainer Representative: Gerhard Leu Feldenstrasse Sigriswil Switzerland Licensed to deliver Gerhard Leu AG BAT J2E L4E IAT EAT Validator Gerhard Leu NeW J2E New L4E New IAT [email protected] Phone: Website: 70

71 National Trainers in Switzerland Licenses managed by SAQ Switzerland J2E L4E IAT Wolfgang Gliebe Urs Bucher Hugo Graf Muriel Rutishauser Beat Häfliger 71

72 TURKEY Kalder Partner Type: Partner Representative: Mr. Bercin Gun Executive: Mr. Eminoğlu Pilavci Buket Centrum İş Merkezi Aydınevler Sanayi Caddesi No: Küçükyalı Istanbul Licensed to run C2E and R4E and deliver Kalder BAT J2E L4E IAT EAT Validator QAT Celal Seçkin New L4E Salih Arıman Zülal Kiziltas Sabri Bülbül New IAT Aykut Alp Yılmaz Sevket Fahri Özok Lütfi Ensari Taner Çavdar Müjgan Kerman Berker Telek Kadir Akbaş Kadir Erkan Berçin Gün Phone: (216) Website: 72

73 Seçkin Consultancy and Training Co. Ltd. Partner Type: Licensed Trainer Representative: Celal Ceçkin Ataköy 11. Kisim Nergis Blok D: Barkirkoy/ Istanbul Turkey Licensed to deliver Seçkin Consultancy and Training Co. Ltd. BAT J2E L4E IAT EAT Validator QAT Celal Seçkin New L4E [email protected]/ [email protected] Phone: / Website: 73

74 UKRAINE Ukrainian Association for Excellence and Quality (UAQ) Partner Type: Representative Representative: Mrs. Angelika Zentseva Executive: Mr. Petro Kalyta Mykilsko- Slobidska Str., 6-D Kiev Ukraine Licensed to run C2E and R4E and deliver Taras Kalyta UAQ BAT J2E L4E IAT EAT Validator [email protected] Phone: Website: 74

75 UNITED ARAB EMIRATES SKEA Sheikh Khalifa Excellence Award Partner Type: Representative Representative: Wigdan Salih Executive: Prof. Hadi Eltigani Al Falah Street- Al Bateen Area P.O Box Abu Dhabi, United Arab Emirates (UAE) Licensed to run C2E and R4E and deliver SKEA BAT J2E L4E IAT EAT Validator QAT Tony Bendell New J2E New L4E New IAT Hadi El Tigani Hani Shaqlusi New J2E New L4E New IAT Maher Al Khatib Shouqi Al Yousuf New J2E New L4E New IAT Wigdan Faroug Khalil Dr. Emad Hussein Charmaine Roche Mazin Eltayeb Abusin [email protected] Phone: / Website: 75

76 Sharjah Chamber of Commerce and Industry Partner Type: Representative Representative: Ms Nada Al Hajri Executive: Mr. Hussain Al Mahmoudi PO Box 580 Sharjah United Arab Emirates Licensed to run C2E and R4E and deliver Sharjah Chamber of Commerce and Industry BAT J2E L4E IAT EAT Validator Eisa Salim Alqaydi [email protected] Phone: / Website: 76

77 Shawqi Sajwani Quality Consultants Partner Type: Licensed Trainer Representative: Shawqi Sajwani P.O Box Dubai - UAE Licensed to deliver Shawqi Sajwani Quality Consultants BAT J2E L4E IAT EAT Validator Shawqi Sajwani [email protected] Phone: Website: 77

78 Excellence Ship Partner Type: Licensed Trainer Representative: Ali Fadhlani PO Box 6552 Dubai UAE Licensed to deliver Excellence Ship BAT J2E L4E IAT EAT Validator Ali Fadhlani [email protected] Phone: Website: [email protected] 78

79 Meirc Training and Consulting Partner Type: Licensed Trainer Representative: Samer K. Taher Suite 205, Al Khaleej Bldg, Karama PO Box 5883 Dubai, UAE Licensed to deliver MEIRC Training & Consulting BAT J2E L4E IAT EAT Validator Mohamed Alsinnawi Phone: Website: 79

80 Total Solutions for Quality & Excellence (TSQE) Partner Type: Licensed Trainer Representative: Ahmad Nazmi Said P.O Box Abu Dhabi United Arab Emirates. Licensed to deliver TSQE BAT J2E L4E IAT EAT Validator Ahmad Nazmi Said New J2E New L4E New IAT [email protected] Phone: Mobile: Fax: Website: 80

81 Hindawi Excellence Group (HEG) Partner Type: Licensed Trainer Representative: Dr. Ahmad Thougan Hindawi Emirates Towers, Level 41 Sheikh Zayed Road PO Box: Dubai United Arab Emirates. Licensed to deliver Hindawi Excellence Group BAT J2E L4E IAT EAT Validator Dr. Ahmad Thougan Hindawi Dr. Rami AlGharaibeh. Mr. Sharif AlShurafa. Ms. Jumanah AlDmour. Ms. Samah AlNouimi Phone: Mobile: Website: 81

82 ID Management Consultants Partner Type: Distributor Representative: Dr. Amjed Ghanim Office 1201 Al Neyadi Building Airport road Abu Dhabi (P.O. Box 27989) United Arab Emirates - UAE Licensed to deliver IDMC BAT J2E L4E IAT EAT Validator Amjed Ghanim Husam Abo Ali Abdelraheem Nizam Ahmed Murad Al-Qasem Tamer Subhi Al Ghanem Saaeddin Mohammed Ishtaiwi Yousef M. Qteit [email protected] Phone: Website: 82

83 Business Box Partner Type: Distributor Representative: Amira Beshay, Partner & Managing director Executive: Samuel Beshay, CEO Emirates Concorde tower, Al Maktoum street, P.O.Box: Riqqat Al Bateen, Deira Dubai, UAE. Licensed to deliver Business Box BAT J2E L4E IAT EAT Validator Nashaat Nosshi Khalil New J2E New L4E NEW IAT Osama Abd El Aty Shendy Maha Mohamed El Kady New J2E New L4E New IAT Samuel Fayez Beshay New J2E New L4E New IAT Nancy Beshay Nakhla New J2E New L4E New IAT Hazem Baraka Amira Beshay New J2E New L4E New IAT Hazem Sharaf El-Din Youssef Al Wattar Dr. Ahmad Abdelmoneim Zeyad Al-Tarawaneh Hala Al Khatib [email protected] Mobile: Tel: Fax: Website: 83

84 Synergy Performance Middle East FZ-LLC Partner Type: Licensed Trainer Representative: Laura Salasco Dubai Knowledge Village, Building 9, Suite 55 P.O.Box: Dubai, UAE. Licensed to deliver Synergy Performance BAT J2E L4E IAT EAT Validator Dr. Laura Salasco [email protected] Mobile UAE: Mobile UK: Mobile Italy: Website: 84

85 Balance Excellence Partner Type: Licensed Trainer Representative: Dr Mohamed Shteawi Almurjan Tower #1003 Murmur Rd. / 31 Rd Street Danet, Abu Dhabi UAE Licensed to deliver Balance Excellence BAT J2E L4E IAT EAT Validator Dr Mohamed Shteawi New L4E [email protected] Mobile: Website: 85

86 Dubai Quality Group Partner Type: Representative Representative: Salman Viralipurath Dubai Quality Group P.O.Box: 9278 Dubai, UAE. Licensed to deliver EFQM courses [email protected] Mobile: Website: 86

87 ECMC English Centre for Management Studies & Consultancy Partner Type: Licensed Trainer Representative: Dr. Eisa Salim Alqaydi P.O.Box: Sharjah UAE Licensed to deliver EFQM courses ECMC BAT J2E L4E IAT EAT Validator Eisa Salim Alqaydi New J2E New L4E New IAT [email protected] Mobile: Website: 87

88 UNITED KINGDOM BQF Partner Type: Primary Partner Representative: Ms Diane Dibley Executive: Russell Longmuir BQF, 3 rd Floor, 53 New Broad Street, London EC2M 1JJ Licensed to run C2E and R4E and deliver BQF BAT J2E L4E IAT EAT Validator QAT Gail Tutcher New L4E Diane Dibley [email protected] Phone: +44 (0) Website: 88

89 Global Excellence Consulting Partner Type: Licensed Trainer Representative: Mark Webster Hill House, 35 Spring Grove, Loughton IG104QD Essex United Kingdom Licensed to deliver Global Excellence Consulting BAT J2E L4E IAT EAT Validator Mark Webster New J2E New L4E New IAT Phone: +44 (0) Website: 89

90 Footloose Partner Type: Licensed Trainer Representative: Norman Hughes 41 Northampton Road MK43 8PB Bedford United Kingdom Licensed to deliver Footloose BAT J2E L4E IAT EAT Validator Norman Hughes New IAT Phone: Website: 90

91 Services ltd. Partner Type: Licensed Trainer Representative: Mr. Tony Bendell Charnwood House, 17 Caythorpe Road Lowdham NG14 7DZ - NOTTINGHAM Licensed to deliver Services Ltd. BAT J2E L4E IAT EAT Validator Maher Al Khatib New J2E New L4E New IAT Tony Bendell New J2E New IAT [email protected] Phone: Website: 91

92 UNITED STATES OF AMERICA Core Values Partners Partner Type: Licensed Trainer Representative: Paul Grizzell Executive: Paul Grizzell 1661 Jewel Drive Woodbury MINNESOTA USA Licensed to deliver Core Vallues Partners BAT J2E L4E IAT EAT Validator Paul Grizzell [email protected] Phone: Website: 92

93 EFQM Avenue des Olympiades 2 5 th Floor B-1140 Brussels Belgium Tel: Fax : [email protected] EFQM