Kapanga The Media over IP Softphone. Quick Start Manual April 2005

Transcription

1 Kapanga The Media over IP Softphone Quick Start Manual April 2005

2 Quick Start Manual This manual briefly describes the interface, menus and settings available to a Kapanga user. While this document assumes a certain level of familiarity with Voice over IP networks and systems, we encourage you to visit our Support Forum for further How-Tos, information, and tips. The forum is located at Kapanga is a softphone capable of voice, fax and video telephony over an IP network. Its simple yet powerful interface allows users to customize various settings for each communication mode. Most of the settings in Kapanga have been already created for you, so unless you are an expert in IP telephony please be careful when changing a variable. This manual has the following information: - Description and uses - User interface components - Placing and receiving calls; other functions - Tool Menu - General settings - Call control settings - Codec settings - Fax settings We thank you for your interest and hope that, with Kapanga, you can make your dreams of IP telephony come true! Sincerely, The Kapanga Team

3 What is Kapanga? Kapanga is a powerful and unique Session Initiation Protocol (SIP) software phone capable of voice, fax and video over IP communications. As a SIP phone, Kapanga can be used on Voice over IP networks to interact with traditional Public Switching Telecommunication Networks (PSTNs) and future IP-based telecommunication devices. In addition, Kapanga offers several unmatched features such Voice and video over IP recording, fax auto-answering, real-time Quality of Service monitoring (MOS) and much more. So what can I do with Kapanga? Call and receive Voice and Video over IP calls. Make Kapanga-to- Kapanga or Kapanga-to-phone calls*. Kapanga can be great resource for any organization with IP-based PBX voice and videoconferencing. Send and receive faxes, right from your laptop or PC. In addition to placing calls or establishing videoconferencing, Kapanga enables you to send and receive faxes. When in auto-answer mode, Kapanga can also receive faxes automatically in the same way a standard fax machine does. Record calls in MP3 and video conferences in MPEG format. Keep track of important calls or videoconferences without the need of expensive equipment that is difficult to install. Measure VoIP Quality of Service in real-time. Kapanga calculates the Mean Opinion Score (MOS) parameter in real-time. MOS is a very useful measure of quality of service that goes beyond having just hearing "noise" or "chopping". Service providers find MOS field measurements of great value to enhance customer service and increase network reliability. * Subscription to an VoIP telephony provider required

4 User Interface Components The Line Buttons show the following states during a communication Idle Ringing Disconnect On-hold

5 Call Interaction To place a call Type or select the SIP server URL or phone number on the interface's Edit Box. Press the Line Button corresponding to the Idle line you want to use to place the call. The current active call will become an on-hold call at that time. To answer a call On an incoming call, the Line Button receiving the call will change to the following state: key will be answer the call and it will change its state to (disconnect).. Pressing that To disconnect a call To disconnect a call, press the disconnect button Idle again.. After a few seconds, the Line Button will transition to Putting a call on-hold To put a call on-hold, press its corresponding on-hold to active and on-hold respectively. button. The on-hold and active calls will transition Profiles Kapanga can be configured using profiles that are available through the File menu. These profiles have "cfg" extension and define all the parameters needed to properly interact with an IP telephony system, ranging from registration usernames to media codecs settings. The default profile is called default.cfg. Profiles can be loaded, changed, modified, created and saved.

6 Menus Menus can be accessed through the Kapanga Key on the phone's user interface. The following is a list and description of all functions available through the Kapanga Key, which is the red logo button located on the lower right of the interface. File - New - Open - Save - Save as - Exit Tool - General settings - Call control settings - Codec settings - Fax settings - Reset Media Phone - Starts when rebooting PC - History Help - License upgrade - Current license - About Kapanga

7 Menu Descriptions Menu Function Description File New Creates a new profile with the default configuration Open Save Save as Exit Opens a new profile Saves the current profile Saves the current profile with a different name Terminates Kapanga Menu Function Description Tool/General Settings Configures logging, automatic audio/video recording, ringing tones, media capture devices and quality analysis (see screenshot in Screenshots section) Debugging and QoS Media Capture Media Recording History Ringing on incoming Call Ethernet Interface Enables debug logging and specifies the path/filename of the debug file. Enables MOS (Mean Opinion Score) estimation and RTP information Disables full duplex capability for audio or/and video. It also configures the video output, the audio volume and the location of the video capture screen on the general received video screen Enables automatic audio/video recording, selects duplex and audio (mp3, wav, raw) / video (mpeg, mov, avi) formats. It also specifies whether to store the media file automatically or to be prompted to save it. For faster conversion time real-time resampling to 44.1Khz can be enabled Used to clear debug log, call history log and edit box sequence Used to change the default incoming call ringing tone file. Select any standard MIDI file to play during a incoming call On PCs with more than one Ethernet interface this setting can be used to select a different one from the default

8 Tool/General Settings Screenshot

9 Menu Descriptions: Tool/Call Control Settings Menu Function Description Tool/Call Control Settings SIP Port Default SIP port, normally Only change this parameter if you are familiar with it Configures all SIP related parameters Session-Expires Max session time until a new INVITE. Only change this parameter if you are familiar with it (see screenshot in Screenshots section) Mimic SDP On incoming calls, the OK SDP will look like the INVITE SDP. Only change this parameter if you are familiar with it 100 Rel Support Support for SIP 100 Reliability. Only change this parameter if you are familiar with it. Direct IP to IP To place a call to another SIP device without using a SIP proxy or registration server Reject unknown users Rejects calls that are not for the user defined by this settings Auto Answer Answers calls automatically Do not disturb Display Name Username SIP Url SIP Proxy SIP Outbound Proxy Register Authorization Username Password DTMF Ignore Fax reinvites Receive Fax Offered Codecs Rejects all incoming calls Your identification name Your username Default home SIP url SIP proxy address SIP outbound proxy address. If not defined it should be identical to the SIP proxy address Enables SIP registration Username for SIP registration. Normally it is the same as the SIP username Password for SIP registration Defines whether RFC2833 or inband DTMF is used. Under RFC2833 it defines the payload type. It also configures the DTMF length Disables the fax transmission Automatically sends a fax tone when answering a call List of codecs offered by Kapanga when placing a call

10 Tool/Call Control Settings Screenshot.

11 Menu Descriptions: Tool/Codec Settings Configures RTP payload type for the different audio and video codecs. It also defines the default rate for G.726, AMR and G.723 and the default resolution for H.263. Only change these parameters if you are familiar with them.

12 Menu Descriptions: Fax Settings Menu Function Description Tool/Fax Settings UDPTL Redundancy Maximum UDPTL redundancy. Configures the T.38 fax parameters related to storage of faxes (only change this parameter if you are familiar with it) ECM Preferred Resolution Preferred Data Rate Incoming Fax Outgoing Fax Enables Error Correction Mode Selects the fax preferred resolution Selects the fax preferred data rate Selects the fax name for automatic fax storage. It also enables Kapanga to prompt the user to store the fax Selects the fax name for automatic fax transmission. It also enables Kapanga to prompt the user to send the fax

13 Menu Descriptions: Help Menu Function Description Help License Upgrade Upgrades the current license by entering a new registration key Current License Manuals & Support About Kapanga Displays the current licensing information and due dates Link to Kapanga's support forum Shows version number If you have any questions, please visit our support forum at: