BISG: Global Data Synchronization

Transcription

1 BISG: Global Data Synchronization Alex Schumacher, Director, Retail & CP Hanita Schneiderman, Account Executive April 12, 2005

2 GXS Overview GXS accelerates the reliable exchange of information between organizations worldwide. By serving large and small customers jointly and distinctly, we streamline crossenterprise business processes. Strong History Years of Experience World s Largest B2B Integration Services Provider Global - 40% of Business in Europe & Asia 70% of Fortune ,000 Small to Medium Businesses Statistics include G International Acquisition

3 Retail Industry Expertise Market Leadership 25 of Top 50 Global Retailers 1 7 of Top 10 US Retailers 2 The Leader in UK, Hong Kong, Australia, and Singapore Tesco Lowes Metro Kroger Kmart Best Buy Rite Aid Coles-Myer JCPenney Loblaws Borders Group Dairy Farm Group Statistics Includes G International Acquisition Retail Expertise Product Information Management International Logistics Visibility Supply Chain Integration Standards: VICS, PCATS, GS1, EPCglobal Example Solutions Direct-Store-Delivery for US Chain Drug Retailer Collaborative Demand Planning for UK Retailer Stores Magazine Top 250 Global Retailers 2 8/2004 Chain Store Age Top 100 US Retailers

4 Pubnet E-Commerce Hub for the Publishing Industry Pubnet Users Exchange Internet Based E-Commerce Exchange for Publishing Industry Over 2M Transactions Each Year One Stop access to more than 2500 Booksellers worldwide Decreased cost of processing paper/fax order from $30-$70 to on-line costs of $1.50 Rapid Response ordering feature delivers purchase order acknowledgement within 15 minutes of placing an order. On-line order tracking GXS expertise in transaction services takes the worry out of our role of managing the service and allows us to focus on what we do best serving and supporting our customers. Michael Cairns President of New Providence N.J. Based R.R. Bowker

5 GXS Data Synchronization Experience 350+ Million GTIN transactions annually 65+ Million Items 3,800+ Companies 150+ Retailers 17,000+ Trading Partnerships 40 PIM Software Customers

6 GXS Data Pool Strategy Strategic Partnership with GS1 Organizations GXS Supports GDSN Developing or Operating the Data Pools for 17 GS1 Member Organizations UCCnet Solution Partner in US Over 7,000 Customers use GXS Data Synchronization Services Worldwide Australia Canada Hong Kong Korea New Zealand Russia Taiwan UK Syria Egypt Jordan Lebanon Malta Morocco Saudi Arabia Tunisia UAE

7 Overview of the Industry Problem Retailers and manufacturers can reduce their current supply chain costs by 1 to 3 percent depending upon their current state. Product Information Management The Case for Global Data Standards

8 Bad Product Data Results in Inefficiency Disruption in the Back Office Data Management Manually Key Product Data Creating Images Measuring Dimensions Validating Supplier Data Accounts Payable Matching Invoices to Orders Submitting Invoice Discrepancies Negotiating Deductions Warehouse & Back Room Unplanned Reorganization of Slots Accommodate Pallet Configuration Changes Store Operations Plan-O-Gram Changes Accommodate Unit Level Dimension Changes Transportation & Logistics Functions Additional, Unscheduled Shipments to Stores Accommodate Changes to Weight and Pallet Configuration Purchasing & Merchandising Staff Time Devoted to Entering or Validating Product Data Less Information to Base Merchandising Decisions Incorrect Orders

9 Good Product Data Creates Opportunity Product Data can Drive Differentiated Consumer Experience B2C Web Site Rich Content Influences Sales Correct Content Reduces Returns Cross-Sell & Up-Sell Opportunities Sales & Support Enhanced In-Store Sales Team Training Rich Product Information at Employees Fingertips Touch Points Rich Information Kiosks In Stores Consistent Multi-Channel Experience Enhanced Warranty Management Product Availability New Products on the Shelves Faster before Competitors Reduce Out of Stocks Store Display Enhance Shelf Appearance Merchandising Cross-Sell & Up-Sell Opportunities Point of Sale 100% Scan Checkout Accurate Receipt Descriptions Cross-Sell Coupons

10 Book Sellers Product Data Challenge Supplier s View of Information GTIN: ISBN: Cover: Hardcover Pages: 320 Height: 9 Width: 10 7/8 Depth: 1 Publisher: Warner Books Publication Date: 10/9/01 Title: Tiger Woods, How I Play Golf MSRP: $18.95/U.S, $27.95/CAN Category: Non-fiction, Sports and Recreation Data Needs to be Transformed & Retailer Tracks Additional Attributes Product Catalog Challenges For a Book Retailer s View of Information SKU: ISBN: GTIN: Height: 9.34 Inches Width: Inches Depth: 0.95 Inches Publisher: Warner Books Publication Date: October 9, 2001 Pages: 320 Retail Price: $18.95 Category: Sports, Golf Returnable Item: Yes Related Products: Audio Tape Complimentary Products: Harvey Penick, Little Red Book on Golf Taxable Item: Yes Shelf Description: Sports Vendor ID: Department Number: 7890 Warehouse Slot: A-12345

11 The Answer is Standards GS1 is leading an effort to address Global Requirements A Global Data Synchronization Network has been created to enable companies around the world to exchange information Multiple Data Pools will connect to the GDSN Global Standards are Evolving Rapidly. Choose a vendor that is deeply involved in GDSN development. Industry segment users define standards Local GS1 organizations lead implementation efforts

12 Global Data Synchronization Most companies use manual input and Excel The majority of manufacturers and retailers will find the problems only multiply with time as do the labor costs and penalties of inaccurate data. Overview Product Information Management for Consumer Products Manufacturers and Retailers October 2004

13 GDS - The Global Vision A single global standard for data synchronisation Consistent adoption of global standards Global Data Dictionary Global Product Classification GTIN & GLN A network of certified Data Pools Centralized Global Registry Interoperability

14 What is Data Synchronization? Data synchronization is the continuous harmonization of data attribute values between two or more different systems, with the end result being the data attribute values are the same in all of the systems. Synchronization is a process The synchronization process must utilize the EAN.UCC standards The data exchanged must be compliant with these standards The recipient must acknowledge the integration of the data Continuous updates must be applied -From Global Standards Management Process

15 Standards Defined Corporate Organization Standards Development Standards Documents Standards Implementation US UK Canada

16 New Standards AS2 communications standard XML messaging standard GTIN Global Trade Item (UPC/EAN numbers) GLN Global Location Number - Party GPC Global Product Classification Product Hierarchy packaging container structure Global Registry Connecting data pools

17 GLN Global Location Number Structure of the GLN NNNNNNN NNNNN N Company Prefix Location Reference Check Digit Company Prefix Assigned by UCC or EAN member organization Location Reference Assigned by supplier; may use a current numbering system Check Digit Automatically calculated to ensure GLN accuracy

18 GTIN Global Trade Item Number Structure of the GTIN N NNNNNN NNNNNN N Indicator Company Prefix Item Reference Check Digit Indicator Digit Indicates level of packaging Company Prefix Assigned by UCC or EAN member organization Item Reference Unique reference number; may or may not be the same across pack sizes

19 GTIN in Databases ISBN X X X X X X X X X X C

20 Target Market Country Code Indicates locale in which product will be sold Target Market Country Code utilizes the 3-digit numeric ISO (International Standards Organization) Country Codes Country Code for the United States is 840 Country Code for the United Kingdom is 826 Target Market Subdivision Code is optional Translates to State is the US

21 GLOBALregistry Attributes Along with the primary keys of GTIN+GLN+TM, there are a few other attributes stored at the GLOBALregistry today. Examples of these attributes are: Party Information: Information Provider Name/GLN Content Owner Name/GLN Source Data Pool Name/GLN Classification Global Product Classification Category Code Dates Cancel Date Discontinue Date Deletion Date Registration Date

22 GDD and Industry Extension Attributes The Global Data Dictionary (GDD) encompasses 150+ attributes (which includes the GLOBALregistry attributes). Industry vertical groups are working with the global standards to enhance the GDD attributes to include industry specific extensions Example: Entertainment Industry formed a group as a part of the GSMP Align Business Data Supported by Best Buy, 20 th Century Fox, Columbia Ti-Star, Handleman Company Defines which attributes required/not required for the Entertainment, Music, and Recording industry About 28 Music, Recording, and Entertainment attributes above the standard 150+

23 GSMP Work on Music Example Attributes Product Genre Product Line Media Format Code Bulk Price Loose Price Artist Name Downloadable NARM Width EAN.UCC Height 4.75 in Last Manufacturer Update Date/Time Music Publication Title Parental Advisory Sticker Code Card Price Group Identifier Label Name Music Rating Content Descriptor Class Compliance Regulation Title of CD NARM Length EAN.UCC Width 5.5 in NARM Height EAN.UCC Depth.25 in How to Measure a CD/DVD per National Association of Recording Merchandisers (NARM).

24 Catalogue Item Hierarchy

25 Global Data Synchronization Network Overview

26 Global Data Synchronization Model Suppliers & Retailers Suppliers & Retailers ECCnet Canada GS1 UK Suppliers & Retailers SINFOS (Germany) Russia DP1 Suppliers & Retailers Suppliers & Retailers Transora GS1 Global Registry Synchronization Network CABASnet Suppliers & Retailers Suppliers & Retailers WorldWide Retail Exchange UCCnet Suppliers & Retailers GS1 Taiwan

27 GDS - The Global Vision

28 Data Pool Solution Complete Solution

29 Valuable Partnership for Data Synchronization Industry Leadership Wal-Mart, Wegman s, Lowe s, ACE Hardware, Staples + 3,200 suppliers Community Enabling + 40,000 companies world wide 200 B2B professional staff Global Reach Offices in 24 Countries in Americas, Asia, and Europe; distribution in 50+ countries GXS Trading Grid global B2B integration platform in 4 regional data centers Standards GDSN Task Group Leadership GSMP Working Groups

30 UCCnet TM Data Pool Four Steps to Achieving Retailer Data Synchronization Supplier Data Source Global Registry Retailers Large Business PIM Other Certified Data Pool Integration Broker XML EDI Excel UCCnet Data Pool Web Forms Small Business Step 1: Load your product data to the UCCnet source data pool. Step 2: Register your product data with the GS1 global Registry Step 3: Publish product data to your retailers Step 4: Retailers subscribe to receive published data

31 Complete Solution from UCCnet & GXS Back Office Systems Large Suppliers Global Registry GXS PIM for Suppliers webmethods Integration Broker Mid-Tier Suppliers webmethods Integration Broker Retailer GXS Retailer PIM Data Synchronization Small Suppliers GXS PIM Express GXS Catalog Services Front Office Systems GXS Community Link

32 UCCnet Data Pool Services Functionality Share Product Catalog Data with Partners New Product Introduction Product Discontinuations Product Changes Price & Promotions Key Features Manage Trading Partner Relationships Manage Global Registry Manage Subscriptions/Publication Data Quality Validations Industry Specific Attribute Extensions Multiple Connection Options GXS Product Information Manager GXS Catalog Services MS Excel File Upload EDI/XML M2M Exchange Data Worldwide US - Transora, WWRE, ECCnet, SINFOS, GS1 UK, HKANA, CABASnet

33 GXS Community Link Gain Critical Time to Market Advantage for B2B Programs GXS Best Practices Education and Communication to your Trading Partners Testing of Connectivity, Catalog Organization, and Catalog Load Program Management and Status Reporting Full Service Options 24x7 Technical Help Desk Change Management for Business Processes and Technologies Supplier Performance Scorecards and KPIs

34 GXS Community Link Proven Methodology Rollout Strategy & Planning Inform & Educate Organize Data Implement & Synchronize Maintain Understand retailer product data requirements Define community goals & project objectives Agree on rollout timelines Develop project plans Communicate program to supplier base Develop retailerbranded communications Distribute & communicate program overview, educational materials & program benchmark updates Community Enablement: Weekly reporting & performance scorecards Provide data synchronization & retailer-specific program requirements Map process for product content management Provide sample data Load data into system Review & validate status of data loaded Track subscribers status and progress Publish data to retailer Communicate process for data maintenance Provide on-going 24X7 support to supplier community

35 GXS Community Link Net Community Manager Simple vendor selfservice education and testing Automated vendor status reporting Integrated workflow for collaborative project management

36 Customer Example: Large Supplier Glenn Lattner Director, Global Business Technology Pfizer Consumer Healthcare With the help of GXS, as well as our own team, we not only fulfilled our original strategy, but we are now one of the industry leaders in this area. GXS has truly given us a platform to establish a solid, end-to-end data synchronization foundation to meet both our current, as well as our future critical business initiatives.

37 Customer Example: Mid-Sized Suppliers GXS will help Thermos drive bestin-class data synchronization, data exchange and EDI, as well as UCCNet standards compliance with our trading partners. We chose GXS as one of our key e-business partners because of its ability to provide us with a complete end-toend solution that integrates our internal applications Dr. Alex Huang Chief Financial Officer Thermos GXS gave us a product information solution capable of managing our product data we ve ensured a smooth flow of data while also reducing the need for manual intervention related to inaccuracies of data. GXS truly understands the impact of UCCnet. Dan Bowen Chief Financial Officer Mt. Olive Pickle Company

38 Customer Example: Small Supplier As a small business serving large retailers, we wanted to partner with a solution provider with many years of experience serving both retailers and suppliers. Given their length of experience, GXS was an easy choice to make. And we ve been pleased ever since. About Beef and Blooms Anne Marie Jacintho Beef and Blooms Supplier to Hardlines Retailers - Home Depot and Lowes Hanging Plants, Bedding Plants, Flowers Limited Technical Resources Needed Quick Compliance for Retailer Mandate Global Product Catalogue Hosted, Web Based Entry Point Service Data Sync Tele Consulting Education, Assessment, Implementation Support Now Registered with UCCnet and Meeting Customer Needs

39 Pricing Model Annual Sales (In Millions of U.S.$) <= 1 $ 600 UCCnet Onboard Support >1 to 5 $ 1,175 >5 to 10 $ 1,675 >10 to 15 $ 2,150 >15 to 20 $ 2,575 >20 to 25 $ 3,250 >25 to 50 $ 4,375 >50 to 75 $ 7,250 >75 to 100 $ 10,125 >100 to 500 $ 13,875 >500 to 750 $ 17,500 >750 to 1,000 $ 22,500 >1,000 to 3,000 $ 40,000 >3,000 to 5,000 $ 80,000 >5,000 to 10,000 $ 150,000 >10,000 to 15,000 $ 250,000 >15,000 to 25,000 $ 300,000 Includes Data Pool Service Global Registry Implementation Support AS2 Messaging 24X7 Technical Help Desk GXS Community Link Additional Services GXS Product Information Management Software Implementation Consulting >25,000 to 50,000 $ 350,000 >50,000 $ 400,000

40 Why UCCnet & GXS? Leading B2B Integration Service Provider Unparalleled Global Reach and Capacity Next-Generation Trading Grid Integration Service Platform Deep Vertical and Business Process Expertise Leader in Global Data Synchronization and Product Information Management Strong Community Ramping Processes and Expertise Gartner Magic Quadrant Leader Double the size of nearest electronic document exchange competitor Customers in over 50 countries 40% of Revenues from outside of U.S. Data Centers in U.S., Europe and Asia Innovative Data Quality & Visibility webmethods Partnership Accelerates Delivery of New Features Simplify complex trading requirements Retail 50% of top 100 Retailers CPG 80% of Fortune 500 Apparel Mfgs. 90% of Fortune 500 Data Synchronization 5,000+ customers Forrester PIM Leader UCCnet solution Partner Over 40,000 SMBs Proven Community Link Methodology Deep Reach Throughout Asia and Europe

41 Thank You